Community management goes way beyond customer service and crisis management. Making human connections is absolutely crucial to the success of your business. There is no avoiding…

Three business basics to always remember! People don't care about your brand. They care about what you can do for them. Back to basics... Give people what they want,…

A presentation explaining the importance of visualizations. I begin by reviewing some general theories about translating data into visuals, and then dive deeper into some…

This is a guide to Growth Hacking for B2B SaaS and Web App companies. Created by noted SaaS Marketing expert and Growth Hacker Lincoln Murphy of Sixteen Ventures, this guide…

A 30 minute talk I gave at the IA Summit 2010. If you find the content useful in your work, I'd love to hear your stories and examples to inform a book I'm writing.…

The Equator Perfect 10 - Rules for brilliant brainstorming.

This is a Free Course which teaches "How to Make Money Online?". There are a lot of ways to make money online. This course covers almost all the easy and profitable…

this is my spring 2011 dny final