CUSTOMER RELATIONSHIP MANMAGEMENT UNIT - 1 1. INTRODUCTION 2. CUSTOMER LOYALTY 3. SUCCESS FACTORS 4. THREE LEVELS OF SERVICE 5. SERVICE – LEVEL AGREEMENTS CUSTOMER RELATIONSHIP…
Republic of the Philippines CENTRAL LUZON STATE UNIVERSITY College of Business Administration and Accountancy Science City of Muńoz, Nueva Ecija, 3121 IN PARTIAL FULFILLMENT…
1 CUSTOMER RELATIONSHIP MANMAGEMENT UNIT - 1 1. INTRODUCTION 2. CUSTOMER LOYALTY 3. SUCCESS FACTORS 4. THREE LEVELS OF SERVICE 5. SERVICE – LEVEL AGREEMENTS CUSTOMER RELATIONSHIP…