Slides from my intro UX class at School for Visual Concepts. This week, we’re going to dive into the basics of prototyping! For our studio exercise, we're going to…
Medicare.gov has many pieces, includig tools to compare doctors, nursinghomes and more. This presentation shows how a good user exerperience strategy contributed to a more…
These are the slides of a talk I gave at the Interaction South America Conference 2013 in Recife, Brazil. Find the videos I showed on our websites: www.myservicefellow.com…
User-centred design recognizes the need to tailor user experience to a target audience. Failing to design for the user translates into lost opportunities to speak to customers,…
Design to support behavior change is getting increased exposure as technology has allowed products and services to have a more pervasive role in people’s lives. What impact…
This Sketchnote Guide has sketchnotes of all the talks presented at Adaptive Path's Service Experience Conference 2013. The design of services, products and experiences…
Intuit Innovation Leader Ben Blank shared tips for designers on how to make an impact in their organization at SXSW Interactive 2014. Follow Ben (@BlankBen) and Intuit (@IntuitInc)…