Rob Doctors was interviewed in the Business901 podcast, The Irrelevancy of List Price. this is a transcription of the podcast. Rob is a co-author of Contextual Pricing: The…
Open Source—standing on the shoulders of giants—is the preferred mode of production, insight and creativity today, and even more so when the 3rd industrial revolution…
Every major producer of products or services fears disruptive forces in the marketplace. No industry is immune from these forces including healthcare, telecommunications,…
Future workshops: a user centered design technique to envision future services The “future workshop” is a tool to generate and select innovative service design concepts.…
As collections become predominantly digital, the needs for managing and providing access to a library's holdings have changed. As a result, the management practices…
Being an entrepreneur, particularly in the early days can be tough. The wise words of others who have gone before and succeeded, often inspires and provides the fuel to move…
An Iterative BookAs an organization founded on Agile principles, we’re publishing this book in the only way we know how—iteratively and incrementally. With each release,…