A Project Report On “CAFÉ COFFEE DAY” Submitted In Partial Fulfillment Of Requirement for the Award of Degree Bachelor of Business Administration (BBA) Batch: 2010-2013…

WHAT IS A SERVICE / SERVICE PRODUCT  An activity / performance given by a service provider to a service User to solve his problem and give satisfaction and at the same…

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1. Chapter 1 2. Why Study Service Operations?• Service firms are a large percentage of theeconomies of industrialized nations and it’sgrowing – 80% of the US economy…

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1.Services Marketing It is the part of the product or the full product for which the customer is willing to see value and pay for it. 2. Definition A service is any act or…