How to scale content audits to map your ecosystem. Methods for quantitative, qualitative, and competitive analysis. This is intended as an introduction and work of inspiration,…

Slides from an ACRL DCIG webinar from 30 April 2014 discussing basic data management practices in file organization and naming, documentation, storage and backup, and making…

Creating presentations that move people, change the world, and create meaning in the minds of your audience. Learn tips, tricks, and a simple 4-step process that helps improve…

This was part of an IGNITE session at UXPA 2014 in London, called "Super Heroes and Super Villains: Using Design Psychology for Good (and Evil)". I describe a website…

The slides from a lecture I gave at the 2014 Specialty Coffee Association of America Event about the value of a distinct brand in the specialty coffee industry.

Designing for the web can be exhausting. Between arguing over which department gets to be on the homepage and explaining why a 47-page PDF won't work online, it's…

Some tips on how to make you presentation look better (and why you should). An internal presentation I gave in VisualDNA, during the "Let's Talk" series of…

Talk at the World Information Architecture Day, 15 February 2014, Italy.

那些設計時容易忽略的事情 － 經驗分享

Every decision we make affects the way real people experience our products. We've all heard the rallying cry for user-centered design, but even those of us who ascribe…