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1. Customer complaints are the schoolbooks from which we learn. Unknown 2. The customer is the most important person on our premises. He is not dependent on us we are dependent…
- customer service
- customer expectations
- given customer
- customer retention
- innovation strategies
- goal innovation
- innovation strategy
- offensive innovation
- right customer
- customer retention
- customer requests
- longterm customer loyalty
- customer complaints
- customer relationshipholistic
- customer relationshiphave
- customer retentionretain
- ecommerce ec
- adoption of ec
- ec applications
- developing countries
- local marketing
- developing countries
- russia marketing
- china marketing
- manufacturing proximity
- services proximity
- customer proximity
- location decisions proximity
- differentiation strategy
- differentiation advantages
- overall cost leadershiptight
- basis of differentiation
- automotive industry
- cyclical aerospace industry
- industry aircrafts
- operational activities
- customer complaints
- customer segments
- customer retention rate
- longterm customer loyalty