One out of three people are routinely disappointed by customer service interactions. Only 7% say their expectations are usually exceeded.1 Why does this matter? Customers…
Ideas on innovation in online marketing and technology platforms thats will be important in 2014. Uploaded by Dave Chaffey, CEO SmartInsights.com and co-author of Emarketing…
Everything you need to know about Startup Product Metrics. This is a slideshare exclusive. The full 8hour workshop deck. #iCatapult Workshop - 2013-08-12 Links: http://klinger.io/…
Innovating your brand - purpose, concept, solutions, experiences, extension, optimisation - for profitable growth. For more info contact [email protected]
A collaborative presentation. For the next 90 minutes we will give you ideas to understand the future and collaborative tasks to put it into your context. By the end you…
Presented to some of the top CMOs and Marketing Executives in the Financial Services Industry, this deck walks through the declining contact rates of traditional marketing…
In 2013, we have learned that implementing a strategic focus on the customer will help retention, improve brand reputation and increase profits by lowering the customer acquisition…
What is your business'value proposition - what investors want to know. This is a primer for entrepreneurs and, frankly, intrapreneurs on working out a solid value proposition…