DOCUMENT RESOURCES FOR EVERYONE
Education Taking the Guesswork Out of Selection and Performance

Have you ever made a really good hiring decision...where the candidate shined above everyone else and ended up contributing greatly to the organization? Have you ever made…

Business Customers in Control: The ROI of Listening to your Customers' Needs

1.Whitepaper LET’S TALK: Social Media ROI With Connie Bensen Customers in Control The ROI of Listening to your Customers’ Needs 3rd in the the Social Media ROI Series…

Documents Ebooksclub.org Customer Service Intelligence Perspectives for Human Resources and Training

Customer Service Intelligence This page intentionally left blank Customer Service Intelligence Perspectives for Human Resources and Training Lynn Van Der Wagen AMSTERDAM…

Technology Take the Productivity Leap

1. JIVE BEST PRACTICES SOCIAL INTRANET: PRODUCTIVITY Jive Software – August 2013 2. Boost Output Efficiently • Optimize collaboration so employees can: – Create and…

Documents Hospitality Operations Analysis Ch 02: The System Side of Procedural Elements Dr. Edward A. Merritt....

Slide 1 Hospitality Operations Analysis Ch 02: The System Side of Procedural Elements Dr. Edward A. Merritt The Collins Endowed Chair of Management California State University…

Documents Of all the decisions an executive makes, none is as important as the decisions about people because....

*Adapted from Kapil Chaturvedi and Amit Bhatia (2001): e-CRM: Deriving value of customer relationship, in CRM: Emerging Concepts, Tools and Applications, J. Sheth, A. Parvatiyar…

Documents Erika Pope Principal. Control? There’s no such thing. Instead, be a credible part of the...

Erika Pope Principal Control? Thereâs no such thing. Instead, be a credible part of the conversation. Be (Appropriately) Opportunistic Use topical news as an occasion to…