Chapter 12: Managing Customer Relationships and Building Loyalty Slide © 2007 by Christopher Lovelock and Jochen Wirtz Services Marketing 6/E Chapter 12 - 1 Overview of…

Slide 1Social Networking For Biz Should you? Why? How? Slide 2 What is Social Networking? A social network service focuses on building online communities of people who share…

Slide 1Pirámide Digital Corporate Presentation HPO High Performance Organizations Products Suite http: / / www.piramidedigital.com This presentation can be downloaded from:…

Slide 1Chapter 1 Introduction to Marketing Chapter 1 slides for Marketing for Pharmacists, 2nd Edition Slide 2 Learning Objectives marketing Define the term marketing. Describe…

Slide 1 Slide 2 Solution Selling Slide 3 What Are Your Sales Goals? To create a customer - Peter Drucker To bring our audience and advertisers together - KOMC/KRZK, Branson,…

Slide 1Key Account Selling * * Based on the book Major Account Sales Strategy, Neil Rackham, Harper Business, 1991 Slide 2 Key Account Selling Purpose Purpose – To focus…

Slide 1Advanced Negotiating Slide 2 Media Sales Objectives What are your sales objectives? 1To get results for customers 2To develop new business 3To retain and increase…

Slide 1 Slide 2 Solution Selling Slide 3 What Are Your Sales Goal? To create a customer - Peter Drucker To create a customer - Peter Drucker To bring our audience and advertisers…

Slide 1Chapter 15 Consumers in the Global Economy Business Essentials Mrs. Wilson Slide 2 BEFORE ACTIVITY National Brand vs. Generic Brand Taste Test!National Brand vs. Generic…

Slide 1McGraw-Hill/Irwin Retailing Management, 7/e © 2008 by The McGraw-Hill Companies, All rights reserved. Chapter 5 Retail Marketing Strategy Slide 2 5-2 Retailing Strategy…