1 2 In an era of âDIGITAL DARWINISMâ where technology, society, and business models rapidly evolve, customer experience is often elusive. 3 Customer is king. Yet, in an…
Diapositive 1 CIO Day 2010: C²IO; most Credible Chief! Chris Parker: SVP & CIO, LeasePlan Corporation 16 November 2010: Noordwijkerhout, the Netherlands 1 1 Introduction…
how a B2B company engaged its workforce in optimizing the customer experience by denise lee yohn the mitchell way day 2013 Mitchell International is North America's…
Google Confidential and Proprietary 1 1 Google Confidential and Proprietary Online Marketing and Search Opportunities You are Missing Jochen Heck Industry Director, Retail…
Slide 1 Google Confidential and ProprietaryGoogle Confidential and Proprietary 1 Make The Most Out Of Your Data Google Confidential and ProprietaryGoogle Confidential…
N° 06 AUGUST 2014 Crafting a Compelling Digital Customer Experience • Zappos: The Digital Age Benchmark on Customer Service - Darrin Shamo • Nissan: Steering a Path…
KARA KANE Design Portfolio INTRODUCTION Introduction I am a designer who is empathetic, who can synthesize ideas and who has a desire to teach and to learn. Through design…