1. KEYNOTEOUTSIDE INThe Power of Putting the Customerat the centre of your business 2. KEYNOTEOUTSIDE INThe Power of Putting the Customerat the centre of your business [email protected]…
1. IBM Global Business Services BankingExecutive ReportIBM Institute for Business ValueFrom complexity to client centricityWith simple smart service 2. IBM Institute for…
1. A Steria White Paper Building the Customer Centric Financial Services Enterprise è www.steria.com/uk Prepared by: Sean Tomlinson, Head of Consulting, Financial Services…
1. a customercentricityparadoxthe 2012 acxiom and digiday“state of the industry” reportStudy finds customer centricity is an aspirationalgoal but not yet a reality for…
1. Customer Centricity for Media Companies NGDATA Webinar – June 10th 2014 2. 2Copyright 2014. Confidential – Distribution prohibited without permission New channels…
1. MORE CUSTOMER SERVICE EXPERIENCEWITH LESS BUDGET & STAFFWorkshop led by…..Terry Gatward 2. AGENDA• Objectives• Introductions & Current State• Why Customer…
Growth Drivers of Indian paint Industry Per capita consumption at 1.5kg is way below the developed (20kgs) as well as the developing market standards. Usage of lime extracts…
1. Balancing customer needs and business objectives to achieve customer centricity! 2. • The State of Marketing! • • Customers! Business!• Digital Experience!…