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High Performing Teams:  Shared Values, Diverse Strengths
Business High Performing Teams: Shared Values, Diverse Strengths

1. Building a HighPerforming TeamDiverse Strengths & Shared Values 2. The Research: Which Puppet Would You Choose? 3. We Tend to Gravitate Towards People Who Are Just…

How Great Culture Drives Brand Success
Business How Great Culture Drives Brand Success

1. Two company stories whose heart & soul drive innovation How Great Culture Drives Brand Success 2. Great Culture=Happy Employees Happy Employees=Great Customer Service…

Extending the Customer Experience
Business Extending the Customer Experience

1.by: @krianbalma2. Zappos at a Glance Background Founded in 1999 1400 employees (half in Las Vegas headquarters, half in Kentucky) Zappos is “Powered by Service” Providing…

Culture and Core Values: The Zappos Family Way
Business Culture and Core Values: The Zappos Family Way

1. People Culture and Committable Core Values Recruiting, Managing, and Motivating The Zappos Family Way 2. Delivering Happiness Tony Hsieh, CEO©  2009  sunnibrown.com…

Building a Customer-Focused Culture Rob Siefker Customer Loyalty Manager
Documents Building a Customer-Focused Culture Rob Siefker Customer Loyalty Manager

Building a Customer-Focused Culture Rob Siefker Customer Loyalty Manager Zappos at a Glance Founded in 1999 Zappos is powered by service Providing the best service and online…