1. Building a HighPerforming TeamDiverse Strengths & Shared Values 2. The Research: Which Puppet Would You Choose? 3. We Tend to Gravitate Towards People Who Are Just…
1. Two company stories whose heart & soul drive innovation How Great Culture Drives Brand Success 2. Great Culture=Happy Employees Happy Employees=Great Customer Service…
1.by: @krianbalma2. Zappos at a Glance Background Founded in 1999 1400 employees (half in Las Vegas headquarters, half in Kentucky) Zappos is “Powered by Service” Providing…
Building a Customer-Focused Culture Rob Siefker Customer Loyalty Manager Zappos at a Glance Founded in 1999 Zappos is powered by service Providing the best service and online…