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Marketing Gerry McGovern, Secrets of customer centric

1. Tromsø, Feb 13, [email protected] www.customercarewords.comGerry McGovern@gerrymcgovern 2. 2003 A PERSON LIKE YOURSELF20% Source: Elman PR 3. “dublin…

Design Creating Better Customer Experiences Online (with Top Tasks) presented by Gerry McGovern on Dec....

1. Creating better customer experiences online Brussels, Brussels Dec 4 2013 4, Gerry McGovern y [email protected] www.customercarewords.com@gerrymcgovern 2. AB…

Design Top Tasks: Making it Easier to Prioritize - Gerry McGovern

Top Tasks Finding out what your customers really want December 15, 2014 Gerry McGovern [email protected] www.customercarewords.com @gerrymcgovern 2© Customer…