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Documents CRM 3 Call Centres

CRM 3 Connecting with the Customer : Call Centres Dhruv Nath Reference • “The Nuts and Bolts of CRM”, Chapter 2 The CRM System Customer Marketing Call Centre CRM System…

Business Apctt

1. ICT for Women Entrepreneurship in Asia-Pacific Expert Group Meetingon ICT Policy from a Gender Perspective Bangkok, December 18-19th, 2001 Bianca R. Tonetti Asian and…

Documents Project Zeeshan Edited FINAL EDIT (2)

PROJECT REPORT ON TIME MANAGEMENT WITH RESPECT TO BPO’s SUBMITTED BY ZEESHAN ARSHAD USMANI T.Y.B.M.S. 2012 - 13 PROJECT GUIDE SUMBUL SAMREEN TIME MANAGEMENT IN BPOS 2 SUBMITTED…

Documents Officewise OHS1

Officewise A guide to health and safety in the office Disclaimer This publication is intended to provide only a summary and general overview of matters of interest. It is…

Documents Line Managers and HRM Performance

The current issue and full text archive of this journal is available at www.emeraldinsight.com/1741-0401.htm Unlocking the black box: line managers and HRM-Performance in…

Business Business Communications Manager

1. Business Communications Manager one business: one platform for voice and dataBuilding effective communications In association with 2. www.bt.com/cs/bcmCall Freefone 0800…

Documents Luff Heath Some Techincal Challeges of Video Analysis

Qualitative Research http://qrj.sagepub.com/ Some 'technical challenges' of video analysis: social actions, objects, material realities and the problems of perspective…