Social CRM is a big challenge for 'traditional' CRM professionals and the automotive industry is one of those which can benefit from it the most. Social CRM has…
A collaborative report that analyzes India’s online conversations about politics on the basis of sentiment, key drivers of conversation, top keywords being associated with…
Here's chapter 1 of my book 'The Road to Innovation' outlining what I think are several key areas for organisations to work on in order to build a culture…
Vol. XV Nos. 21-22 December, 2008 In this Issue: PUBLICATIONS Journal Publications Conference/Seminar Publications Books Working Papers Newspaper Articles OTHERS Other Assignments…
1. E V A L U A T I O N Many media conventions that have been displayed in products all over the world live up to their universal expectations upon being seen within my media…
MMURTL V1.0 Richard A. Burgess Previously published by MacMillan Publishing/SAMS Computer Books as "Developing Your Own 32 Bit Computer Operating System" Author:…
1. Exploring the big picture of open innovation –concept, approach and valueMarcelo BravoOxford PharmaScience Group Plc 2. What is Open Innovation?Is it just a buzz word…
1. Infuse FUN Into Your Meetings and Events ACSA CEL Conference Friday, March 1, 2013 Dr. Lisa Gonzales – ACSA VP of Legislative Actionhttp://bit.ly/celsarefun…
STRATEGIC MANAGEMENT Meaning and Nature of Strategic Management CONTENTS 01. Importance and Relevance 02. Characteristics of Strategic Management 03. The Strategic Management…
1. Fall 2012Word Processing 2. 2Word Processing?• What is Word Processing Anyway? – Word Processing: Word Processing is the use of computers to prepare documents. –…