The business models that defined 2010 visualised. If you think there are better/strong/more inspiring innovation cases on the use of business models feel free to give us…

I kicked-off the day at the Business Model Knowledge Fair in Amsterdam.

The State of Public Discourse report will provide Canadian brands and organizations with an overview of the key findings surrounding consumer beliefs and values that are…

A collection of "ingredients": tools, approaches and methods, to design delicious customer experiences.

The Province of Limburg in the Netherlands is one of the few regions in the EU with advanced policy thinking in terms of developing its manufacturing industry through service…

Slides from our recent workshop at Hub Kings Cross, London where we helped 20 budding entrepreneurs learn how to develop their startup idea through engaging customers in…

Design Thinking & Agile Innovation Workshop combining elements from Design Thinking, Customer Development, Christensen's Jobs to be Done, Osterwalder's Value…

Via G Hill MEDIA RELEASE : Businesses must understand ecosystems or risk failure, warn researchers What businesses can learn from how major cities operate A new study from…

How to innovate in large organizations with a three-maxima model of management. Looks at Lean Startup and other business models (Innovator's Dilemma, Three Horizons)…

UX Week 2011, Workshop, This Is Service Design