This is a deck we share with all new hires. It's about the front line of the service relationship. Thought we'd share it out there and see what people think.

Bayer Vietnam gave me a task to develop a proposal for its annual animal health conference. The target audiences are distributors, retailers and 1st class dealers. Thus,…

Memorandum, Notice, Agenda and Minutes MEMORANDUMS  Defining Memorandums  Memos are internal letters. Email is taking over their function.  Some memos may be classified…

Rotaract Club of Zenith presents 'VITAL 1314' an orientation presentation on how to conduct drr visit

One of the Philippines' top young corporate trainers and motivational speakers, Myron Sta. Ana enumerates the characteristics of a great leader and how to facilitate…

Joint presentation from Thomas Noppen, Toke Helmø and myself for Copenhagen Social Media Week

You're smart. You deliver. What else could your company want from you? Why don’t they come to you for the big decisions? Why won’t they listen to your proposals?…

Presentation at What's Next DC on Jan. 23, 2012, from NASA's Social Media Manager Stephanie L. Schierholz about how to plan and run a tweetup based on lessons learned…