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BUSINESS ADMINISTRATION DISCIPLINE

PROGRAM REVIEW

NARRATIVE2006

Discipline Members

&Contributors

Rex BeckMike ChaksJosé Durán

Cheryl HonoréChie Ishihara

LaNeisha JudonRon Pardee

F. Chip Stearns Tom Wagner

Diana WebsterD. Ajené Wilcoxson

Patti WorshamCharlie Wyckoff

Gail Zwart

ChairsPatti Worsham, District Program Review Chair & Norco Chair

Ron Pardee, Riverside ChairDiana Webster, Moreno Valley

SubmittedFebruary 15, 2007

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TABLE OF CONTENTS

WHERE ARE WE NOW? ………………………………………………………………1Purpose, Goals and Relation to Institution’s Mission ………………………………………………1

Business Discipline Mission Statement …………………………………………………………….1District Mission Statement …………………………………………………………………….1Moreno Valley College Mission Statement …………………………………………………..2Norco College Mission Statement …………………………………………………………….2Riverside City College Mission Statement ……………………………………………………3

History of Business Program 2001-2006 …………………………………………………………..42001 - 2002 …………………………………………………………………………………………42002 - 2003 …………………………………………………………………………………………52003 - 2004 …………………………….…………………………………………………………...52004 - 2005 ……..………………………………………………………………………….………62005 - 2006 …………………………………………………………………………………………62006 - 2007 …………………………………………………………………………………………7

Programs & Curriculum ………..……….……………………………………………………………8Current Status …..…..……………………………………………………………………………10

Student Outcomes & Assessment ………………………………………………………………….10Statistical Analysis of Data ………………………………………………………………………..10Assessment of Selected Course: Business 10 …………….………………………………………11Assessment Plan 2006-2010 ………………………………………………………………………11

Collaboration with Other Units ……….……………………………………………………………13Outreach…………………………….…………………………………………………………………15Resources………………………………………………………………………………………………16

Moreno Valley ……….……………………………………………………………………………16Norco………………………………………………………………………………………………16Riverside …….……………………………………………………………………………………17Inter-Campus………………………………………………………………………………………17

Other Comments ………………………………………………………………………………………17

Overall Assessment of Discipline……………………………………………………………………..18Insights Gained ……….……………………………………………………………………………….18

WHERE DO WE NEED TO BE? ……………………………………………………….20Environmental Scan …………………………………………………………………………………20Internal Review ………………………….…………………………………………………………23

Moreno Valley …………………………………………………………………………………….24Norco………………………………………………………………………………………………24Riverside ………………………………………………………………………………………….24

Revised Vision/Summary ..……..…………………………………………………………………………25

WHAT DO WE NEED TO GET THERE ……………………………………………………25Planning ……………….……………………………………………………………………………25Resources ……………..………………………………………………………………………………26

Moreno Valley …………………………………………………………………………………….26Norco………………………………………………………………………………………………26Riverside ………………………………………………………………………………………….26Inter-Campus………………………………………………………………………………………27

EVIDENCE WE NEED TO TRACK PROGRESSDocumentation ………..……………………………………………………………………………..27Assessment …………………………………………………………………………………………….27

HOW CAN WE IMPROVE THE DISCIPLINE SELF-STUDY PROCESS? …………….28

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SUMMARY OF GOALS, ACTIVITIES & FINDINGS ………………………………………28

LIST OF APPENDICES

APPENDIX A: Student Learning Outcomes for Certificates ………………………29

APPENDIX B: Discipline Meeting Minutes …………………………………………34

APPENDIX C: Curriculum & Offerings …………………………………………….95COR Review Matrix …………………………………………………………………………………96Online Course Offerings Matrix ……………………………………………………………………….98

APPENDIX D: Data Review…………………………………………………………102

APPENDIX E: Business 10 SLO Assessment …………………………………….133Business 10 Assessment Instrument………………………………………………………………133Business 10 Assessment Report ………………………………………………………………135

APPENDIX F: Assessment Instruments for classes currently in Assessment…….137

Accounting 1A ………………………………………………………………………………………137Business 18A ………………………………………………………………………………………138Management 44 ………………………………………………………………………………………140Marketing 20 …………………………………………………………………………………………142Real Estate ……………………………………………………………………………………………144

APPENDIX G: Environmental Scan Data ………………………………………146Occupational Employment Projections ………………………………………………………………146Occupations with the Most Job Openings ……………………………………………………………148Fastest Growing Occupations ……………………………………………………………………….149Paralegal Environmental Scan ………………………………………………………………………150

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PROGRAM REVIEWBUSINESS ADMINISTRATION

2006Presented February, 2007

WHERE ARE WE NOW?

Purpose, Goals and Relation to Institution’s Mission

The Business Discipline provides professional preparation and development in several business-related professional subject areas. It did not, however, have a discipline mission statement until recently. In the fall of 2006, the Business Discipline adopted the following mission statement reflecting its long-standing efforts in occupation education.

Business Discipline Mission Statement

The mission of the Business Discipline is to provide learning opportunities for preparation, promotion and professional growth in occupational and professional programs in business and related fields, enabling students to be more knowledgeable, effective, confident, technically proficient, and successful in their current or future employment as well as to provide a base of courses for transfer to baccalaureate degree programs in business. (Adopted 12/01/06)

The Discipline approved two specialty mission statements for Accounting and Paralegal Studies, but felt the Discipline Mission Statement above was sufficient for all other subject areas.

Accounting: Primary missions of the Accounting Discipline are to offer academic and vocational education at the lower division level for both recent high school graduates and those returning to school. Another primary mission is to advance California's economic growth and global competitiveness through education, training, and services that contribute to continuous workforce improvement. Essential and important functions of the Accounting Discipline include: basic skills instruction and providing support services that help students to succeed.1

Paralegal Studies: The mission of the Legal Assisting discipline is to provide a core of diverse competencies academic in nature, which will provide practical, analytical, organizational, and professional skills, that will facilitate our graduates transition and preparation to competently perform a significant role in the delivery of legal services. Recognizing the need to improve and increase access to the legal system, students graduating from our program are educated in both substantive and procedural aspects of the law, of which foster their capabilities to perform services that meet the needs of the legal environment.1

The Business Discipline course offerings, certificates, and degree patterns are consistent with the Riverside Community College District, Riverside City College, Moreno Valley College, and Norco College Mission Statements:

District Mission Statement

The District’s mission statement includes a commitment to provide “transfer programs paralleling the first two years of university offerings, pre-professional, career preparation, and occupational and technical programs leading to the associate of arts degree, the associate of science degree, and a variety of certificates.2”

1 Adopted 12/01/06. by the Business Discipline 2 Riverside Community College District Mission Statement, approved by the Board of Trustees, June, 2006

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WHERE ARE WE NOW? (continued)Purposes, Goals and Relation to Institutional Mission (continued)

District Mission Statement (continued)

Students on a transfer-track in Business Administration and/or Accounting, may begin their pre-professional coursework at each of the three campuses and transfer the Introduction to Business, Business Law I & II and Accounting I & II toward most Bachelor’s degrees in Business Administration.

Students seeking occupational enhancement and or training have: Eight certificate areas of study (Banking & Finance3, Business Administration,

Human Resources Management4, Insurance5, International Business6, Logistics Management, Operations & Production Management, Retail Management / WAFC),

Seven specialty concentrations under the Business Administration Certificate (Accounting, Banking & Finance, General Business, Logistics Management, Management, Marketing, Real Estate); and

Seven Associate of Science degree Patterns: Banking and Finance, Business Administration, Human Resource Management, Insurance, Logistics, Paralegal Studies, and Retail Management / WAFC)

Moreno Valley College Mission Statement

The mission statement adopted for the emerging Moreno Valley College expresses that the campus/college is “responsive to the educational needs of its region” and “offers academic programs…which include baccalaureate transfer, professional, [and] pre-professional… curricula for all who can benefit from them”7.

On the Moreno Valley campus, the Business offerings focus transfer offerings for future business majors and on the core courses of the Business Administration Certificate and business concentrations of general Business, Management, and Real Estate.

The Banking and Finance and Insurance programs will be implemented at this campus. The campus-based department also offers selected courses relating to the Accounting,

Marketing, and Logistics Management to provide student broad exposure various specialty areas.

Norco College Mission Statement

The mission statement for the emerging Norco College indicates it “provides a range of high quality educational programs, services, and learning environments that meet the needs of a diverse community” and equips its students “with the academic and technological skills to attain their goals in higher, occupational, and continuing education, workforce development, and personal enrichment while they achieve established learning

3 Statewide approval is pending4 Newly approved in 20065 Statewide approval is pending6 Locally Approved certificate pending final local approval7 Moreno Valley College Mission Statement, Adopted by the MV Strategic Planning Committee, May 11, 2006

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WHERE ARE WE NOW? (continued)Purposes, Goals and Relation to Institutional Mission (continued)

Norco College Statement (continued)

outcomes”…. It also “fosters the development of technological programs to meet the needs of the growing business community.” 8

The Norco campus offers transfer courses for Bachelor’s degrees in business, the core courses for the Business Administration Certificate, the courses required for the concentrations in Accounting, General Business, Human Resource Management, Logistics Management, Management, Marketing and Real Estate and Certificates in Business Administration and Logistics Management.

The Banking and Finance and Insurance programs will be implemented at this campus. The development of the Logistics Management concentration in Business and the

Logistics Management Certificate was in response to area warehousing and distribution centers and businesses expressed needs. Norco Faculty also developed the Banking and Finance Certificate in response to regional requests from the Banking and Finance Industry.

Riverside City College Mission Statement

The Riverside City College’s mission statement indicates that the City College “empowers a diverse community of learners toward individual achievement, success and lifelong learning by providing comprehensive services and innovative educational opportunities”9

At the Riverside City College, transfer curricula for 4-year business majors is offered along with comprehensive Business Administration Certificate offerings with concentrations in Accounting, Banking & Finance, General Business, Human Resource Management, Insurance, Management, Marketing, and Real Estate.

It also awards certificates in International Business10 Retail / WAFC, Operations and Production Management, and will be offering programs in Insurance and Banking and Finance.

The Riverside campus faculty have been instrumental in initiating the International Business certificate11 and the Insurance12 program

The discipline mission statement is consistent with and supportive of the District and with each Campus/College mission statement.

8 Norco College Mission Statement, adopted by the Norco Strategic Planning Committee, May 15, 2006.9 Riverside City College Mission Statement, adopted by the Riverside Strategic Planning Committee, May 16, 2006.10 Locally-approved certificate pending final District approval11 Pending final local approval12 Pending final District and State Approval

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WHERE ARE WE NOW? (continued)

History of Business Program 2001 - 2006

The complexity and size of the business discipline and the changes are summarized below for the last 5 years.

2001 - 2002

Certificates & Concentrations

Business Program: In the 2001-02 academic year, the Business Program included 10 concentrations plus a degree in Paralegal Studies and a certificate/degree in Retail Management (WAFC).

The concentrations required 18 core units in ACC, BUS and CIS plus 12 units focused study in the concentration. The concentrations were:

Accounting (12 units from 8 ACC courses) Entrepreneurship (12 units from 7 BUS, MAG & MKT courses) General Business (12 units from 6 ACC, BUS, MAG, & MKT

courses ) Hospitality Management (12 units from 5 BUS, MAG, & MKT courses) International Business (12 units from 5 BUS courses) Management (12 units from 7 MAG courses) Marketing (12 units from 5 BUS & MKT courses) Real Estate (12 units from 8 RLE courses) Retail Management (12 units from 5 MKT courses) U.S. – Mexico Border Studies (12 units from 5 BUS courses)

Retail Management: The Retail Management/WAFC program required 28 – 31 units from ACC, BUS, MAG,MKT, SPE plus 2-3 units of electives from 6 ACC, BUS, HOM, MAG & MKT courses.

The Paralegal Program: The Paralegal Program, since its founding, required 37.5 units from 18 ACC, BUS, PAL, & OFC courses.

These Business Programs, Retail Management and Paralegal programs areas involved:

ACC 12 courses 4 full-time faculty at two campusesBUS 13 courses 5 full-time faculty,

6 shared full-time faculty at 3 campusesMAG 10 courses 0 dedicated full-time faculty,

1 shared full time faculty on one campusMKT 6 courses 0 dedicated FULL-TIME faculty, PAL 13 courses 1 FULL-TIME

1 shared FULL-TIME at one campusRLE 7 courses 0 FULL-TIME faculty

1 shared FULL-TIME faculty on one campus

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WHERE ARE WE NOW? (continued)History of the Program (continued)

2001 - 2002 (continued)

Number of Full-Time Faculty During the 2001-2002 years, there were 14 full time faculty with

o 8 in Riverside, 4 in Moreno Valley, 2 in Norco. One new full-time faculty position was added for Business at the Norco

campus (included in the above figures.)

Total Number of Courses There were a total of 61 Business Discipline courses.

2002 - 2003

Changes, Events & Initiatives: In the 2002-03 year, a new, locally-approved certificate was implemented:

Operations and Production Management certificate. There were no other changes in curriculum

Number of Full-Time Faculty The only full-time faculty member of the Paralegal program left the district

this year. One new full-time faculty position was added for Business/Logistics at the

Norco campus The paralegal position lost the prior year was not filled, and an existing

faculty member was assigned responsibilities for this program. The total number of faculty remained at 14, with 7 at Riverside, 4 at Moreno

Valley, and 3 at Norco.

Number of Courses The number of Business courses increased to 19 and the number of

Management courses increased to 13 for a total of 70 courses in the discipline.

2003 - 2004.

Changes, Events & Initiatives In the 2003-04 year, five of the business degree concentrations were removed

from the catalog as a result of a decision made by the California Community Chancellor’s office that RCCD did not properly follow the new program approval process. The following program areas were eliminated in this year.

o Entrepreneurship o Hospitality Managemento International Businesso Retail Managemento U.S. – Mexico Border Studies

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The Retail Management /WAFC degree and certificate pattern was revised to a ten-course program. This brought the program into alignment with all other programs in the state and the needs of the WAFC.

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WHERE ARE WE NOW? (continued)History of the Program (continued)

2003 - 2004 (continued) The Business program joined with Association of Collegiate Business Schools

and Programs (ACBSP) with the intention of becoming accredited as a professional business school. The self study began at the Riverside campus.

Number of Full-Time Faculty One new full-time faculty position was added for Business at the Norco campus. The total number of discipline faculty was 15, with 7 in Riverside, 4 in Norco,

and 4 in Moreno Valley

Number of Courses

Eight additional Business courses were added to the college catalog this year in the area of Logistics, bringing the total to 27 business administration courses and 78 courses within the discipline

2004 - 2005

Changes, Events & Initiatives Logistics Management was added as it own certificate and Associate in

Science Degree Pattern. ACBSP membership continued and the self study to meet the preliminary

requirements for accreditation continued, but no significant progress was made.

Number of Full-Time Faculty One full-time faculty in the Business/Accounting program at Moreno Valley

retired this year. Two full-time faculty in Business at Riverside retired this year No new faculty were added.

The number full time faculty teaching during this academic year was 15, with 7 at Riverside, 4 at Moreno Valley, and 4 at Norco

Number of Courses Two additional business courses were added in the area of Logistics,

bringing the total to 29 Business courses offered in the catalog and a total of 80 Business discipline course offerings.

2005 - 2006

Changes, Events & Initiatives A certificate pattern and degree in Human Resource Management was

approved which added two new Management courses, bringing the total to 15 Management courses.

The Riverside campus participated in a statewide consortium of about 19 community colleges to establish a certificate and degree in Insurance. No deliverables were completed during this year.

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WHERE ARE WE NOW? (continued)History of the Program (continued)

2005 - 2006 (continued)

ACBSP membership continued and the self study to meet the preliminary requirements for accreditation continued, but with no significant progress.

Tracking of SLOs began this year with BUS 10. Pre-tests and post-tests were administered and results were tabulated for discussion in the fall of 2006.

A Dean for Business was hired for the Riverside campus. The direct line responsibilities for Business were removed from that position’s duties at the end of the fall 2005 semester.

Number of Full-Time Faculty: Two replacement full-time faculty in Business were hired for the Riverside

campus this year. The total discipline faculty went down to 14, with 7 at Riverside, 3 at

Moreno Valley and 4 at Norco.

Number of Courses Two new management courses were added bringing the total to 15

Management courses and the discipline total to 82 courses

2006 - 2007

Changes, Events & Initiatives The discipline focused on updating integrated course outlines of record and

the inclusion of SLOs The discipline also concentrated heavily on self assessments and self study as

part of program review. A locally approved certificate in International Business was developed and is

scheduled to go for curriculum approval this year. A certificate and degree program in Insurance has been approved at all levels

except the final step of curriculum approval. It is anticipated that this program will be fully approved this academic year.

A Banking & Finance certificate was initiated involving 2 new courses and is in the process of attaining local approval

The Managerial Ethics course was revised and a name change took place. An additional cross listed course in BUS was also created. This will bring the total of BUS courses to 36.

The Bus 57, Oral Presentations, was discontinued. Business 41 and 42, US-Mexico Border Studies had been suspended and were discontinued. Bus 60, Introduction to Insurance and Risk Management was also discontinued and replace with two courses.

During the late fall semester, the Accounting faculty requested to separate off from Business Administration as a separate discipline. That will take effect during Spring 2007. This split was endorsed by the Business Discipline.

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WHERE ARE WE NOW? (continued)History of the Program (continued)

2006 - 2007 (continued)

Number of Full-Time Faculty: No additional full-time faculty members were hired this year, which leaves

the Paralegal position in Riverside vacant for the fourth year. The full-time Business/Accounting position in Moreno Valley remained

vacant for a second year. The total number of faculty in the discipline teaching during 2006-2007

remains at 14, with 7 in Riverside, 3 in Moreno Valley, and 4 in Norco. With the split-off the Accounting Discipline, the Business Discipline will be

left with 11 full time faculty members in Business, 5 Riverside faculty, 2 Moreno Valley Faculty, and 4 Norco.

Programs & Curriculum

The discipline provides professional preparation and development in several business-related professional subject areas:

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Accounting ManagementBanking MarketingBusiness Administration Paralegal Studies

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Insurance Real Estate

Within theses professional /subject areas are additional professional foci of :

Logistics Operations & Production ManagementHuman Resource Management

International BusinessOperations & Production ManagementRetail Management

These instructional offerings address and respond to the needs of businesses and industry employers, employees, and community members seeking to enhance or build their career skills.

The Business Discipline history summarized earlier reflects the ongoing changes to the set of offerings in response to businesses’ and industry needs and students’ potential employment.

The Business Discipline developed Student Learning Outcomes for each Certificate and Degree Pattern. These are displayed in APPENDIX A.

The next page summarizes all the courses offered through the discipline.

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WHERE ARE WE NOW? (continued)Programs & Curriculum (continued)

The following chart list summarizes all the courses offered by the discipline

BUSINESS DISCIPLINE LIST OF COURSES AS OF 11/2006Those with strike-through markings are slated for discontinuance

ACC 1A, Principles IACC 1B, Principles IIACC 38, Managerial AccountingACC 55, Applied Accounting/BookkeepingACC 61, Cost AccountingACC 62, Payroll AccountingACC 63, Income Tax AccountingACC 65, Computerized AccountingACC 66, Non-Profit and Government AccountingACC 96, Practicum in ComputersACC 97, Practicum in ComputersACC 200, Accounting Work ExperienceBAN 51, Principles of BankingBAN 52, Consumer LendingBUS 10, Introduction to BusinessBUS 18A, Business Law IBUS 18B, Business Law IIBUS 20, Business MathematicsBUS 22, Management CommunicationsBUS 30, Entrepreneurship and Small BusinessBUS 40, International Business- principlesBUS 41, US Mexico Border Studies- Business TopicsBUS 42, US Mexico Border Studies- Field ComponentBUS 43, International Business- MarketingBUS 46, International Business- Basics of ExportingBUS 47, Applied Business and Managerial EthicsBUS 48, International ManagementBUS 51, Principles of E-CommerceBUS 52, Introduction to PDA’sBUS 53, Introduction to Personal FinanceBUS 57, Oral Business PresentationsBUS 58, Marketing the Virtual OfficeBUS 60, Principles of Insurance & Risk ManagementBUS 61, Introduction to InsuranceBUS 62, Personal Insurance PrinciplesBUS 63, Property and Liability Insurance PrinciplesBUS 64, Commercial InsuranceBUS 65, Insurance Code and EthicsBUS 66, InternshipBUS 70, Introduction to Organizational BehaviorBUS 71, Introduction to Productivity ManagementBUS 72, Introduction to Quantitative MethodsBUS 80, Principles of LogisticsBUS 81, Inventory ControlBUS 82, Freight ClaimsBUS 83, ContractsBUS 84, Computerized LogisticsBUS 85, Warehouse ManagementBUS 86, Transportation and Traffic ManagementBUS 87, Introduction to PurchasingBUS 88, Warehouse and Distribution SkillsBUS 89, Forklift and Safety OperationsBUS 90, International LogisticsBUS 96, Practicum in ComputersBUS 97, Practicum in ComputersBUS 200, Business Work Experience

MAG 44, Principles of ManagementMAG 46, Total Quality ManagementMAG 47, Managerial EthicsMAG 51, Elements of SupervisionMAG 52, Training and DevelopmentMAG 53, Human RelationsMAG 54, Employee Labor RelationsMAG 56, Human Resources ManagementMAG 60, Introduction to HospitalityMAG 62, Restaurant and Hotel ManagementMAG 70, Introduction to Organizational DevelopmentMAG 71, Introduction to Productivity ManagementMAG 72, Introduction to Quantitative MethodMAG 200, Management Work ExperienceMAR 20, Principles of MarketingMAR 30, Fashion MerchandisingMAR 40, AdvertisingMAR 41, Techniques of SellingMAR 42, Retail ManagementMAR 200, Marketing Work ExperiencePAL 10, Introduction to Paralegal StudiesPAL 14, Legal EthicsPAL 64, Legal Research and Computer ApplicationsPAL 68, Civil Litigation and Procedures IPAL 70, Law Office Policies, Procedures and EthicsPAL 71, Legal TerminologyPAL 72, Legal Analysis and WritingPAL 78 Civil Litigation and Procedures IIPAL 80, Internship ProjectRLE 80, Real Estate PrinciplesRLE 81, Real Estate PracticesRLE 82, Legal Aspects of Real EstateRLE 83, Real Estate FinanceRLE 84, Real Estate AppraisalRLE 85, Real Estate EconomicsRLE 86, Escrow Procedures IRLE 87, Escrow Procedures II

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WHERE ARE WE NOW? (continued)Programs & Curriculum (continued)

The discipline faculty meets regularly to discuss and update course offerings and curricular patterns. Nearly all Course Outlines of Record for the discipline were updated during the Fall 2006. A handful are still being updated as of this writing See APPENDIX B for the discipline meeting minutes to date.

Current StatusThe discipline has developed student learning outcomes for each course and for each certificate, concentration and degree pattern and has updated the Course Outlines of Records (CORs) to reflect this as well as current format and content requirements. APPENDIX C contains curriculum-related documents.

Student Outcomes & Assessment

The Discipline reviewed its outcomes in two ways: Statistical Data Analysis and by assessment of the student learning outcomes of a specific course, Business 10.

Statistical Analysis of Data

Dr. Ron Pardee prepared a statistical Data Analysis of the raw data relating to enrollments and program completion in Business and Accounting, 2001 - 2005. This report was used the Discipline to assess a variety of factors. The summary report of this analysis is APPENDIX D.

During the opening day discipline meeting of fall 2006, the discipline reviewed and discussed process behavior charts in an attempt to evaluate the system performance of the business discipline across all three campuses and all major courses.

Knowing what average performance (statistically known as ‘expected performance’) was over the 2001 – 2005 period, we compared all other data to those “expected” values. Statistical Significance was chosen to be at the .01 level. That means that any performance was considered not statistically significant unless it was either above or below the 99.73% level. This can be seen in the attached Process Behavior Charts (Appendix D) as the upper and lower control limits of the data studied. Each chart set had specific discussion questions attached and the discipline faculty openly discussed why the performance differed from the expected performance.

The discussion of the thirty statistical charts created focused on the very preliminary view of “what do you see in the data” and “what could have caused the results seen”. The actual discussion questions for each of the thirty points of analysis are listed below the graph of the data in question. All of the data was fall to fall comparisons. There was even some discussion of “points of interest” even if some of those points were not statistically significant. The level of significance used was at the .01 level, meaning that the data needed to be at three standard deviations away from average to constitute ‘significance’.

We saw that enrollment was the highest in 2003 but was not statistically significantly different from the overall average. There was also no statistically significant points when we looked at the students who earned valid grades. The overall percentage of students with valid grades gave us a point of comparison for each program area.

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WHERE ARE WE NOW? (continued)Student Outcomes & Assessment (continued)

Statistical Data Analysis (continued)

The discipline discussed what might cause the percentage of valid grades to be lower than average for Accounting 1A but higher than average for 1B. The general consensus was the poor preparation for entry into 1A and the “survivor” factor as the cause of higher than expected rate for Accounting 1B. Business 18A & 18B both had a higher than expected percentage of valid grades. While there was extensive discussion, the discipline did not formulate any hypothesis. It was decided that further discussion and deeper investigation would benefit our understanding. No action was taken.

When comparing the ethnicity of students, African American students obtained valid grades at a significantly lower level that should be expected. Asian students had a higher than expected percentage. No other grouping showed significance, including gender. While the data was not surprising, we were unable to come to a point where we might take action. We did discuss the fact that this data supported the need for such projects as UJIMA and the Learning Community project.

Since there was a significantly higher percentage of students with ed goals of AA or BA, the discipline has been actively trying to get all of our students to declare their major and establish an Ed. Plan to complete their AS degree.

These were the only actions taken after discussion. Further study would be appropriate, but the resources necessary to make full (and continued) use of this data are not available to the discipline.

Assessment of Selected Course: Business 10

The Business Administration Discipline has made significant progress in assessing mastery of Student Learning Outcomes (SLO’s) for its introductory, or gateway, courses.

Prior to the start of the Spring, 2006 semester an assessment was created for Business 10, Introduction to Business. The assessment consisted of ten multiple choice questions, all of which related directly to the Student Learning Objectives contained in the Course Outline of Record. The assessment was administered during the first two weeks of the semester by instructors teaching Business 10 to establish a baseline level of knowledge of concepts described on the Student Learning Objectives. The same assessment was given during the last week of the semester to measure the extent to which student mastery of the SLO concepts was achieved. The results were aggregated and tabulated over the Summer of 2006.

APPENDIX E displays pre-semester and post-semester percentages of correct answers for each question, indicates significant improvement in student knowledge and understanding of the SLO’s. This document was presented to the Business Administration Discipline on August 24, 2006 at its first meeting of the 2006-2007 academic year as indicated in the attached minutes for that meeting. The Discipline engaged in a lengthy and productive discussion for the purpose of analyzing the results and determining methodologies for improvement (also detailed in the attached minutes).

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WHERE ARE WE NOW? (continued)Student Outcomes & Assessment (continued)

Assessment of Selected Course (continued)

A plan was developed during the August 24 Business Administration Discipline meeting to extend SLO assessments to other introductory, or gateway classes beyond Business 10. It was agreed that assessments would be created and administered for Accounting 1A- Principles of Accounting I, Marketing 20- Principles of Marketing, Management 44- Principles of Management, and Business 18A, Business Law I, during the Fall, 2006 semester. APPENDIX F presents the Assessment instruments being used for these assessments.

It was further agreed that an assessment would be created and administered for Real Estate 80, Real Estate Principles during the Spring, 2007 semester.

Assessments for MKT 20, MAG 44 and BUS 18A were created and administered during the first two weeks of the Fall, 2006 semester. In addition, the pre-semester SLO assessment used in Spring, 2006 for BUS 10 was administered to Fall, 2006 BUS 10 classes as well. The results from those assessments are being collected and tabulated. The same assessments will be given during the last week of classes for BUS 10 as well as the three classes listed above and reports will be generated detailing the results of the pre-semester and post-semester assessments. These results will be discussed and analyzed at the first Business Administration Discipline meeting of the Spring, 2007 semester. That meeting is scheduled for February 9, 2007.

With the creation and administration of the assessment for Real Estate 80 in the Spring, 2007 semester, the Business Administration Discipline will have SLO assessment vehicles and procedures in place for all of its introductory courses.

Student Assessment Plan 2006-2010

The discipline adopted the following Student Assessment Plan.13

SLO Assessment Plan for Courses

ROUND COURSES SEMESTERS______________ 1. Business 10 Spring 06, Fall 06 2. Accounting 1A Fall 06, Winter 07, Spring 07

Management 44 Fall 06, Winter 07, Spring 07

Marketing 20 Fall 06, Winter 07, Spring 063. Bus 18 A Spring 07, Summer 07, Fall 07

Real Estate 80 Spring 07, Summer 07, Fall 074. All other classes

with numbering from 1-30 Fall 07, Winter 08, Spring 085. All other classes Spring 08, Summer 08, Fall 08

31-606. All other classes 61-99 Fall 08, Winter 09, Spring 097 – 13. Repeat the cycle 1-6

13 Action taken 12/1/06, Business Discipline Meeting

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WHERE ARE WE NOW? (continued)Student Outcomes & Assessment (continued)

Student Assessment Plan 2006-2010 (continued)

Each course will have a pre-test and post test developed by subject area faculty and reviewed by discipline.

The pre-test should be administered preferably by the end of the first week of the term but not later than the second week of the term.

The post test should be administered as close to the final exam session as possible or administered at the same time as the final.

This could be modified as schedules / course offerings require. In some discipline subject areas, with the majority of course offerings in a given

range, this schedule could be accelerated (i.e. doing one half of them a round earlier)

Collaboration with Other Units

The discipline communicates with other units as needed. A recent example was the collaboration with the Philosophy Discipline during the Fall of 2006 regarding their proposed offering and its potential or perceived conflict with a course offered through the Business Discipline. The outcome of the collaboration resulted in a revised course and course title for the Business Discipline offering and revisions to the proposed Philosophy offering.

The locally approved certificate in International Business was a collaborative effort between the Business Discipline, Foreign Languages and Political Science.

There are also collaborative efforts to establish student cohorts to improve student success in the CAP program. This involves cooperative scheduling and coordinated content with reading, math, business, and other subject areas.

The UJIMA initiative is also a collaborative program intended to increase the success rate African-American students in Business and related disciplines. This collaboration involves student services as well.

Accounting and Computer Applied Technologies collaborated on streamlining two (CAT 63 and ACC 50) courses to make them into one cross-listed course (CAT 55/ ACC 55)

We have had some collaboration with High Schools regarding articulation in Accounting for Accounting 55. The discipline consensus was that articulation with the high schools was limited.

Recent collaboration with other colleges/universities includes plans to streamline RCC Business graduates into La Sierra University’s MBA program, with an MBA achievable within 3 years of starting their program. This is scheduled to start up in the Fall 2007.

In the 2006, faculty met with CSUSB faculty in the Masters of Public Administration to build understanding and build options for better articulation.

Articulation with American Public University for Logistics majors was initiated in the fall of 2006.

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WHERE ARE WE NOW? (continued)

Outreach 

The discipline accomplishes outreach to students, business, and the community through general information and through faculty member activities.

 General

Most outreach is coordinated through the outreach offices and counseling with the high schools and various recruitment activities.  The discipline has provided current information for slide presentations and other handouts as needed.  The Paralegal Program throughout the year participates in several High School Career Day Fairs at schools within our District.

The District Web site, schedules of classes and annual catalogues remain the primary tools for student outreach and recruitment.

SIFE (Students In Free Enterprise): Established on the Norco campus in Spring 2004, SIFE is active on more than 1,500 college and university campuses in 37 countries. .  The concept is simple- working as teams, SIFE students design educational outreach projects that help individuals in their communities develop a better understanding of the principles of free enterprise and how to use this information to empower themselves and achieve their dreams. 

VITA (Volunteer Income Tax Assistance program)Established by the Internal Revenue Service.  Active on the Norco campus 2001- 2004Coordinated a VITA tax site on campus in conjunction with the IRS and the Franchise Tax Board.  The VITA site gives students the opportunity to apply classroom knowledge in a hands-on environment by having them prepare basic income tax returns on a voluntary basis.

General (continued) Norco Center for Applied Competitive Technologies Center Open House in December

2006. Introduced students to industry leaders, marketed business administration programs to the community and industry.

 Presentations, Proceedings and Conferences

March 2005.  Poster board presentation.  Teaching Personal Financial Management on a Budget.  17th Annual Lilly Conference on College and University Teaching- West.  March 18 and 19, 2005.

Spring 2003. Patty Worsham presented at the Vice President’s Brown Bag Luncheon.  Seven Steps to Successfully Approaching Continuous Process Improvement in Your Organization.   

June 2003.  Patty Worsham was the Speaker and Arrangement Chair for the SMTA ISP 9000, Revision 2000 Implementation Experience Conference.  Why Some Teams Fail While Others Succeed. 

April 2002.  Patty Worsham was the Author and presenter for the “3 Free Seminars” conference at the Holiday Inn in Riverside, CA.  Organizational Leadership for Small Businesses.

March 2002.  Author and presenter for the IPC Printed Circuit Boards Expo in Long Beach, CA.  Secrets of Conducting Successful Mergers and Acquisitions.

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WHERE ARE WE NOW? (continued)Outreach (continued)

Presentations, Proceedings and Conferences (continued)

December 2002.  Speaker and presenter at the Nepcon West Conference in San Jose, CA.  Seven Steps to Successfully Approaching Continuous Process Improvement in Your Organization.   

November 2001.  Author and presenter for the BC2001.  How to Start a Business:  The Nuts and Bolts.

 Business & Industry

The discipline interacts with business and industry to address.  This is done through the Advisory Committee process and through individual efforts.  Recent efforts have resulted in the  Banking & Finance program and the Insurance program

Patty Worsham was the author and presenter for the Corona Chamber of Commerce Business Expo.  Nine Key Steps to Designing An Effective Business Plan (May 2002). 

Other Ron Pardee is involved recruiting for the Retail Management Program and attends the

Western Association of  Food Chains’ Educational Fairs to promote the program. Ajené Wilcoxson is involved in outreach to the African American community through his

efforts in the UJIMA project. Marketing 20 Class and Gail Zwart worked with the Norco Child Development Center to

develop a marketing plan for their services. Plan presented to Vice Presidents of Business and Education.

Guest speakers in Bus 10 course from Industry. Included speakers from private industry with expertise in marketing, entrepreneurship, business law and finance.

Each year the Paralegal Program and Law Society club sponsors a Paralegal  Open House Luncheon.  The event is predominantly for interested, current and  graduating students of the program.  The event is open to ALL students and community members.   Each year, there is a diversified panel of speakers that address different topics like:  Successful techniques to securing a job in the legal field; Utilization of Paralegals in the field; information on current trends in the legal profession; a speaker’s experience of being a legal professional and what they do;  How to set yourself apart, land a job; Law and our Community, what’s it’s like working in the courts; how to get an Internship at the courts; the importance of belonging to Paralegal and other important associations for networking and information; student financial aid information, and any other type of "outreach" information for a current or prospective Paralegal Student. 

Resources

The Business Discipline identified relevant resources as technology, facilities, and faculty. Funding was not addressed per se, except when grant funding resources were utilized, since the funding to the district and its allocation to the discipline dependent on State funding levels and the new campus-based budgeting / allocation model.

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WHERE ARE WE NOW? (continued)Resources (continued)

Moreno Valley

Technology : Thanks to the leadership of José Durán, Associate Professor, Business and his grant writing and VTEA funding, the Moreno Valley Campus has acquired current technology to use in the classrooms including two portable lap-top lab labs allowing online and in-class computer work to apply class concepts and a PC/tablet lab. This has allowed for innovative teaching and technical currency in the courses taught at that campus. Furthermore, students have access to computer technology at the Bus/CIS computer lab as well as at the library. Wireless Internet is available campus-wide to all students with personal lap-tops.

Facilities: The entire Moreno Valley Campus is impacted by more students than available classrooms especially during the evenings and peak daytime class periods. While the Discipline has addressed this by aggressively offering hybrid and online classes, the traditional learning environment on face-to-face classes has been severely short-changed and students seeking this learning environment are not getting the class offerings suited to their needs / desires.

Full Time Faculty: Due to prior retirements, at this writing, there are only 2 ½ full time Business Discipline faculty members (Durán, Honoré, Webster). One is split between CIS and Business, another teaches Business, Management and Marketing, and the third teaches only Accounting. This is not adequate for necessary offerings of Business Law, Real Estate, and the full array of the Business, Management, and Marketing classes, even with the capable support of adjunct faculty. One faculty member is planning to retire at the end of 2006-2007 or mid-year 2007-08, which will leave the campus discipline severely short-handed. Additional faculty members with the ability to teach two or more subjects within the discipline are needed for the discipline in Moreno Valley to provide for the discipline’s range of offerings and certificates.

Norco

Technology : The Norco campus has two portable lap-top carts, one with Apples and one with PC’s, allowing for computer technology to be integrated into classroom instruction.

Additionally, students have access to computer technology at the Bus/CIS computer lab as well as at the library. Wireless Internet is available campus-wide to all students with personal lap-tops.

Facilities : The Norco Campus, while larger than the Moreno Valley Campus, is nevertheless impacted by more students than available classrooms especially during the evenings and peak daytime class periods. The Department has addressed this by aggressively offering online classes and some hybrid classes. To address this, face-to-face classes are being offered at community facilites including the Fender Museum, Norco High School, and JFK High School. Nevetheless, these are temporary solutions.

Full Time Faculty: At this writing, Norco has 4 full time Business Discipline faculty members (Beck, Wagner, Worsham, Zwart) One teaches Business, Management and Marketing, one, who was hired for Business, primarily teaches Accounting, the third teaches

WHERE ARE WE NOW? (continued)

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Resources (continued)

Norco (continued)

Business with a special focus on Logistics courses, the fourth teaches Business Law and Real Estate. While this gives pretty good coverage, with the capable support of adjunct faculty, for the basic range offerings, an Accounting position is needed.

Riverside

Technology : Students have access to computer technology at the Bus/CIS computer lab as well as at the library. Wireless Internet is available campus-wide to all students with personal lap-tops. There is also one portable computer lab-top classroom allowing for in-class application of concepts on computers.

Facilities : The Riverside Campus has a designated Business Administration Building which it shares with Computer Information Systems and Computer Applied Technology. However, classes are offered at all campus buildings and the current building is not sufficient to house all campus-based business faculty. Some have offices in other locations making day-to-day informal collaborations and problem solving less frequent. While the Riverside Campus has recently added classrooms though construction and temporary buildings, it still remains impacted by more students than available classrooms especially during the evenings and peak daytime class periods. The Department has addressed this by offering more hybrid classes and some online classes. The discipline faculty on this campus have, however, staunchly asserted and continued to offer a strong array of face-to-face classes as facilities allow.

Full Time Faculty: At this writing, Riverside has 7 full time Business Discipline faculty members (Chaks, Judon, Ishihara, Pardee, Stearns, Wilcoxson, and Wyckoff). Two teach Accounting only, another Business Law and Paralegal Studies, and the rest a combination of Business, Management and Marketing. The person hired for Business Law has been spread to cover Paralegal following the vacancy following a separation and that slot has never been filled. While this gives pretty good coverage, with the capable support of adjunct faculty, for the basic range offerings, a Paralegal position is needed.

Inter-Campus Resource

Full Time Faculty: The Real Estate program is offered on all three campus with multiple courses for initial entry into the field and for further professional development. The program has no designated faculty member background to provide subject-area leadership and the discipline determined that this must be addressed to provide the program leadership, a liaison with the industry, and a knowledgeable person to assure the program is current and responsive to industry trends and changes. The discipline felt that a Real Estate faculty member assigned to one campus, most likely Riverside, could provide leadership and coordination for courses at the other two campuses.

Other Comments

The discipline has worked cooperatively across the campuses to coordinate online offerings and plan those offerings so that they are balanced, do not undercut each other or traditional classes. The Discipline Matrix for this has been effective, although not perfect, and has served as a model by Open Campus.

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WHERE ARE WE NOW? (continued)Other Comments (continued)

This kind of collaboration and cooperation is occasionally undermined, however, by campus-focused and campus-based leadership directives to grow or expand regardless of the impact on the discipline’s collaborative planning.

Overall Assessment of Discipline

On the positive side, despite being understaffed, we have created and added five new areas of concentration in the past five years. We consider this a significant accomplishment.

We offer a broad array of instructional formats, Traditional, Web-Assisted, Hybrid, and Online courses in most of the subject areas within the discipline.

We rely heavily on adjunct faculty to deliver the majority of our course offerings.

On the more frustrating side, the discipline struggles with acting as a whole. There is no assigned support staff member to be the repository for discipline records, to facilitate advisory meetings, etc. While individual faculty members attempt to do this, some more than others, the discontinuity between discipline tasks and priorities and actual teaching and campus-based committee work or department work results in lost documents, incomplete processes, etc.

Overall, while we are not always united or coordinated in our efforts, we have strong and dedicated full time and adjunct faculty who deliver a comprehensive curriculum.

Insights Gained

Through this program review process we have learned a few things and indeed, we do see ourselves differently.

The discipline size and scope is unwieldy although the subject areas and foci are linked.

Staffing on all three campuses is inadequate to provide for subject area leadership and the full range of offerings at each campus.

Some of the full-time faculty were hired for one field responsibilities, but have had to “temporarily” fill in for other fields due to separations or retirements or other adjustments of assignments. The “temporary” nature of the assignments has been remained quasi-permanent, thereby diluting subject area leadership and resources and unfairly overloading some faculty members.

While we are expected to function as a cross-campus/college discipline, there is no designated clerical or specialist position to provide support for and facilitate the Discipline’s functioning and needs for data collection and analysis, outreach support, and central recording and maintenance of discipline records. The IDS positions are focused exclusively on campus/college priorities. There is district-wide specialty support for data generation, etc.

WHERE ARE WE NOW? (continued)

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Insights Gained (continued)

Because of the very broad scope of the discipline and its offerings, some faculty felt the business and discussion did not relate directly to their concerns and priorities. As a result of this, the Accounting subject area will be breaking off into a separate discipline during after the Spring 2007 semester. Other subject areas, while good candidates for breaking off, elected to remain as part of the Business Discipline.

We learned from the banking industry that they are cutting back on training and want to shift their training resources into the outlying community. We therefore, have been presented with a unique training niche and have aggressively pursued this window of opportunity. In essence, we have learned that the banking industry needs are more than what we had understood them to be.

Through our outreach to executives in the industry, we discovered a growing need for qualified candidates in insurance and financial services. We learned that employers in this industry were having difficulty identifying employment candidates with appropriate backgrounds in and knowledge of insurance products and insurance company operations. This observation was confirmed by both local and statewide employment surveys. We responded to these needs by developing a degree and certificate program in insurance. This program is in the final stage of local approval prior to being submitted for State approval.

We have witnessed an enrollment conflict between our online course offerings and our on-ground offerings. We are just now starting to understand this phenomenon and are quickly reacting to the increased demands of the online student population.

We have a high reliance on adjunct faculty, as is typical across the district, to deliver our range of offerings. However, we do not have much adjunct faculty involvement in the workings of the discipline.

The Discipline supports online instruction but that traditional classroom instruction remains the best educational method and should be kept viable and attractive to our students. All the subject areas in the discipline involve team and real-people interactions and classrooms and face-to-face instruction is important in preparing students for these business environments. At the same time, student demand requires that we focus on providing the best online offerings possible.

From the Statistical Analysis, we identified that African American students obtained valid grades at a significantly lower level that should be expected. Asian students had a higher than expected percentage. No other grouping showed significance, including gender. While the data was not surprising, we were unable to come to a point where we might take action.

The overall results of the discussion regarding the statistical analysis was that there were no significant findings from most of the data reviewed. The seven areas that did indicate significance were discussed and action agendas were developed for two of the areas. The area selected to take action first was to encourage students to complete AA & AS degrees and establish Ed Plans which detail their own graduation requirements.

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WHERE ARE WE NOW? (continued)Insights Gained (continued)

The data also clearly supported the need to provide additional services for African American students if we expect them to have valid grades at the same level as the average student.

The discipline does not have Administration/ Management level support of the program. While a Business Dean was hired in 2005. While the title has remained, the focus of the position has directed elsewhere and it has not been functional in its purpose for the Riverside or other campus Business leadership. This will not allow for ACSB accreditation.

As a response to the growth opportunity in the international business arena, the Business Discipline has developed a Locally-Approved Certificate for International Business and are in the process of having it been approved.

The State of California, Employment Development Department has projected the annual employment of international business related positions to increase by 23% in five years. Currently, the average annual salary of an individual in an international business related position with moderate-term on the job training is $25.79 an hour. Individuals with four-year degrees have an average annual wage of $33.23 an hour.

The 2-year and 4-year colleges in the San Bernardino-Inland Empire area do not offer International Business certificates or majors. The closest discipline that are offered are International Relations and Business Administration with a course in International Business.

The Discipline believes that offering International Business Certificate at Riverside Community College District adds a distinctive competitive advantage to the college

WHERE DO WE WANT TO BE?

Environmental Scan

According to the State of California Economic Development Department job forecast between 2002 and 2012 Riverside County will add 320,000 new jobs from industry growth and 263,000 job openings from replacements for a total of 581,000 jobs available. Currently Riverside County has a labor force of 861,100 with a 5% rate of unemployment.

According to Occupational Projections for the County of Riverside jobs in the Business, Marketing and Management areas will increase at a rate of approximately 24% between 2002 and 2012. A list of the projected growth is included in the Appendix. Areas with the most growth include retail sales, customer service representatives, accounting, bookkeeping and auditing clerks, sales representatives, general and operations managers , first line supervisors (in hospitality, production and operations, office management) , counter and retail clerks, and office managers.

In addition the State of California Economic Development Department projects that the fastest growing occupations will include jobs such as: loan officers, employment, recruitment and placement specialists, sales managers, management analysts, sales representatives, First-Line Supervisors/Managers of Non-Retail Sales Workers, and Postsecondary Business Teachers.WHERE ARE WE NOW? (continued)

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Environmental Scan (continued)

Overall the outlook for career relating to Business, Management and Marketing look bright for the future. 14

Information for some of the Business Discipline Specialty areas follow:

AccountingThe Riverside-San Bernardino Metropolitan labor market shows currently 4780 job openings in the entry level positions for bookkeeper and accounting clerks with the median hourly wage of $15.68 generally there is no minimum degree requirement as these are entry level positions and on the job training (OJT) is typical. The projected job market for this type of position in this area is an increase of 22.9%. It is important to keep in mind that usually advancement will require additional education in the introductory / fundamental accounting classes.

The next level of job openings does require a BA/BS degree. The projected job market for this type of position in this area is an increase of 36.9%.   This projected increase in job openings / employment will result in a significant increase in enrollment of students in the accounting discipline during the next decade.

Banking & Finance Our advisory committee and outreach efforts have determined that the banking industry is reducing its training programs in part because our courses can provide more effective education. As a result we are creating a mini-certificate program to prepare potential bank employees for entry-level positions and a business concentration to prepare existing employees for promotion.  As of this writing these programs have been approved by all levels of the district except curriculum which is reviewing both programs this month (February 2007).

 Insurance

Through our outreach to executives in the industry, as well as industries studies we discovered a significant and growing need for qualified candidates in insurance and financial services. We learned that employers in this industry were having difficulty identifying employment candidates with appropriate backgrounds in and knowledge of insurance products and insurance company operations. This observation was confirmed by both local and statewide employment surveys. We responded to these needs by developing a degree and certificate program in insurance. This program is in the final stage of local approval prior to being submitted for State approval.

The study that was most important, extensive and specific to the Inland Empire was conducted by Global Research, Inc. for the Centers of Excellence, hosted by Rancho Santiago Community College District and the San Bernardino Community College District in June, 2006. The survey included responses from 130 firms in the Los Angeles and Orange Counties and the Inland Empire (Riverside and San Bernardino Counties).

14 See Appendix G for Occupational data

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WHERE DO WE WANT TO BE? (continued)Environmental Scan (continued)

Insurance (continued)

Key findings from that study include:

1) Expected industry growth in the areas covered by the survey is projected to be nearly 17% over the next 10 years. Statewide growth in the industry was projected to be 1.35% per year, but the three geographic areas (including the Inland Empire) was projected to be 4.2% per year.

2) 54% of companies reported having difficulty recruiting candidates with corss-disciplinary skills.

3) 69% of companies in the Inland Empire reported using employer paid outside training for their new employees.

4) Between 60% and 72% of employers expressed interest in workforce development programs that could be developed by local community colleges.

5) Between 60% and 71%Employers reported that they had “some” or “great” difficulty in finding qualified candidates for positions such as claims adjusters, examiners, investigators, and insurance underwriters.

6) Employers in the Inland Empire indicated the greatest difficulty recruiting non-entry level employees with adequate skills and experience but also had close to 50% of employers indicate at least some difficulty recruiting individuals with cross disciplinary skills required by the industry. Inland Empire employees were most interested in partnering with the community colleges on a cross disciplinary, two-year associate’s degree program such as the one we have developed at RCC.

We feel that the projected industry growth, demand for training and educational programs by employers, and their willingness to partner with us will assure the success of the new Insurance Program we have developed.

LogisticsIn 2004 the California Employment Development Department found that the Logistics sector’s average 2003 Inland Empire pay was $37,161 above either manufacturing ($36,704) or construction ($35,373). The Inland Empire Logistics Industry stands to gain as many as 1,000,000 new jobs from now to 2030. (Dr. John Husing, Business Press, September, 2005, International Trade, Blue Collar Workers & The Inland Empire's Future).

Logistics has been a strong growth industry in the Inland Empire for many years. A continuation of this vigorous growth pattern can be expected due to expansion of international trade, our west coast location, proximity to deep water ports in LA/Long Beach, lower land and labor costs compared to coastal counties, and the fact that retailers can save 18-20% of inventory cost by managing goods from Southern California instead

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WHERE DO WE WANT TO BE? (continued)Environmental Scan (continued)

Logistics (continued)

of Asia (Dr. John Husing, October 19, 2006 presentation: I-215 South Corridor). The RCC Logistics Management Program hosts both an industry advisory committee and focus groups to track and respond to trends. Expansion of the Logistics Management Program to accommodate future industry demands appears to be practical without significant resources beyond instructor time and room space.

Paralegal

Paralegals also typically work for or with:  Lawyers, Judges, Government employers, Law Clerks, Public Interest Agencies, Title Companies, Real Estate companies, and Courts.

Per America’s Career InfoNet:  Occupational profile and   the California Employment Development Department, Labor Market information, 2007   , the state and national trends for Paralegals is as such:  There is a projected percentage change of 29% of growth for paralegals between 2004-2014, and a 28.5% change in growth for paralegals in California, with a projected employment of 32,900 paralegals in California. There is also a projected amount of 940 “annual job openings,” between this time as well.  As the demand and need for more affordable legal services arises, so will the need for paralegal professionals.  In addition, more and more complex cases arrive at the court steps, thereby requiring additional legal professional to help support the overwhelmed courts calendar.

Almost any business organization has some form of a legal department or division whereby they utilize legal professionals; in some capacity or another. However, the employers of paralegals are predominantly law firms government agencies.  There are a vast amount of jobs available for paralegals with the federal government. 

A major employer in Riverside County/Inland Empire of paralegals is law firms and local government agencies.  There are at least 40,935 “Offices of Lawyers” in California, and at least 121 in Riverside County alone.  The Riverside District Attorney and Public Defender’s Office are also employers of paralegals. The Riverside Superior Court also hires legal professionals by a related occupation title of “clerk.”

Some additional Environmental Scan Data is in APPENDIX G

Internal Review

Moreno Valley

We need to be offering logistics and expanding our offerings in Management. We do not currently have the classroom or faculty resources (both full time and adjunct) to offer the full range of discipline courses and certificate patterns. Some of this is contingent on new faculty.

.WHERE DO WE WANT TO BE? (continued)

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Internal Review (continued)

Moreno Valley (continued)

We need to address the weakness in daytime enrollment and offerings

The dependence on online and hybrid offerings to address the lack of classrooms available during peak evening and daytime hours has led to low retention.

Overall retention is low.

Norco

We need improved articulation, effective advisory counsels, and increased informational seminars for students and the community in order to have closer coordination with the business community. We need to continue to build programs and projects with the JFK Middle College High School.

We need more technology and classroom space. It would be hugely beneficial if the district could make videoconferencing more accessible particularly with the growth of the outlying campuses and populations.

With regard to classroom space, we have seen a 60% growth in evening classes. We

have tried to work around this constraint by adding classes with creative day and time offerings. But, ultimately we are still unable to meet the time/day demands of our student population. We need more on-campus classroom space in order to meet the growing population demands of each campus.

We need to improve our collaborative relationship between the counseling department and business faculty to enhance the understanding of the business course concentrations and transfer needs.  We also need to establish a class rotation schedule for each of the business administration concentration/certificate classes to ensure that the classes are offered in a two-year period.  This includes daytime, evening and weekend classes.

An additional goal is to establish a comprehensive online business concentration certificate. Lastly, we would like to improve the process for recruiting and retaining quality tutors to support business course offerings. 

 Riverside City

The Riverside faculty initiated the professional business school accreditation (ACBSP) self-study but were unable to complete the process. This is still a desire, but will require administrative and clerical support that does not currently exist.

The lack of full-time faculty leadership in Paralegal & Real Estate limit the ability to build either of these programs without diluting existing offerings.

The discipline at the Riverside campus currently operates within the Business & CIS department with Department Co-Chairs. Business used to be an independent department and needs to return to that format as its own department and Chair.

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WHERE DO WE WANT TO BE? (continued)Internal Review (continued)

Riverside (continued)

Outreach is an important component for us to reach the growth potential seen in the business community. We would like to create an outreach effort which would enable the community and employers to better access current and future offerings. With an outreach coordinator we would also improve our understanding of business needs and ability to respond to those needs.

There is no computerized classroom dedicated for Business, Marketing, Management & Paralegal offerings. We need a dedicated computerized classroom so we can offer our courses at the necessary times.

The entrepreneurship program was cancelled by the state chancellor’s office and it needs to be re-authored and offered within the next two years.

Revised Vision / Summary

This program review has not resulted in a revised vision since it is the first one we have done. It has helped us focus on is:

What we are as a discipline and our mission The issues of being united as a discipline as we separate into colleges The need for faculty in selected areas. Evaluating student learning outcomes Updating Course Outlines of Record

The discipline will continue to work collaboratively across the campuses, with other disciplines as needed, and, most of all, will work to fulfill its mission statement.

The process of program review has generated strong and frank discussion, built bridges of collaboration, and focused our discipline meetings to specific tasks and deliberations.

WHAT DO WE NEED TO GET THERE?

Planning The discipline needs to continue planning and coordinating the scheduling of classes,

both on-ground and on-line. The discipline has devised plans through its newly adopted standardized agenda to assess

and address discipline planning issues.The discipline supports online instruction but that traditional classroom instruction remains the best educational method and should be kept viable and attractive to our students. It cannot be replaced by nor should it be supplanted by the cyber-learning. Thus the District and each College needs to continue to forcefully engage in long-range planning to address student population growth, addressing needs and physical instructional facilities expansion.

The Campus/College leadership and the District leadership needs to utilize the finding of this report in its planning for adequate staffing.

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WHAT DO WE NEED TO GET THERE? (continued)

Resources

The key resources needed are full-time faculty members to provide for teaching and leadership in the full array of the discipline’s offerings.

Moreno Valley

The key resources needed at the Moreno Valley Campus are faculty. By the end of 2007 or mid-year 2007, the discipline will only have 1 ½ faculty members left. One of those teaches accounting, and the partial teaches business (and CIS for th the other. 1 Business / Management or Business /Marketing 1 Real Estate / Business / Marketing position 1 Business Law / Business positionThis would bring the staffing levels up to a level to allow full offerings in response to demand.

Norco

We anticipate a 50% increase in full-time faculty over four years as follows: Accounting- 1 full-time Business Administration- 1 full-time

Other staffing needs are: Outreach coordinator. This would be a full-time faculty member reassigned with .65

FTE to focus on recruitment, meeting advisory committees, new articulations and upgrades, placement, advising, marketing and advertising for all occupational areas on the Norco Campus.

A full-time secretary to support the outreach coordinator and IDS.

Riverside

In order for the business program at the Riverside campus to reach the vision / goals identified in this program review we need the following resources.

Independent status of the Business department with appropriate release time and stipend for a Department Chair and control over it’s own budget.

One full-time faculty member (replacement position) in Paralegal program to take the professional lead in developing the program as well as gain ABA approval.

One full-time faculty member in Real Estate to take the professional lead in developing the program as well as obtaining approval from the state DRL of our course offerings.

One full-time (at least permanent part –time) clerk position to support the IDS (which is currently shared with CIS & CAT).

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WHAT DO WE NEED TO GET THERE? (continued)Resources (continued)

Riverside (continued)

Dedicated departmental budget to pay for annual software license renewals (currently being paid for with VTEA funds) this is currently at about $6,000.00 - $7,500.00 per year.

One dedicated computerized classroom. This is not a lab, but a classroom where we can directly teach computer utilization with the software unique to business courses, as well as teaching students how to integrate computer use into business application.

Inter-Campus

In order to full address changing needs and technologies in the many subject areas within the discipline and reach the visions and goals identified in the program review, we need the following:

A functional Dean of Business to serve the discipline district-wide to o champion Association of Collegial Schools and Business Programs (ACSBP)

accreditation for all campuses;o provide leadership in program improvements, program development, and

program marketingo Develop and administer special funding /granto Serve as a nexus for discipline collaboration as well as a resourceo Serve as a member of the management team to advocate for the discipline and the

programs and for appropriate resource allocation in the budgeting process. A Real Estate program coordinator / faculty member who could be based at Riverside but

who would serve the discipline’s Real Estate program across all campuses.

EVIDENCE WE NEED TO TRACK PROGRESS

Documentation

The Discipline maintains a web-site for discipline discussion on various issues and for depositing document for review.

The discipline meeting minutes and Assessment reports will serve as documentation of progress made. Additionally annual Program Review.

Assessment

Assessment reports for each class assessed will be used to document that the assessments were done along with the assessment instruments.

The discipline meeting minutes and Web-CT site will have evidence of the assessments.

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HOW CAN WE IMPROVE THE DISCIPLINE SELF-STUDY PROCESS?

The new direction to separate the Assessments from the major self-study will help!

This Discipline has so many related-but-separate subject areas that it has been difficult to get a handle on meaningfully dealing with them all in the program review process. The annual program review update, which now breaks down the subject areas into discrete reports, will help address this.

We found the process to be good in that it focused the discipline on tasks to look at itself critically, but overall, found it to be cumbersome. This has a significant impact on faculty workload. The Business discipline would like to see it further stream-lined.

SUMMARY OF GOALS, ACTIVITIES & FINDINGS

The Business Discipline established goals and methodologies to: Conduct Student Learning Assessments every semester to assess all gateway courses and

eventually more advanced courses. Continuously review and update the Course Outlines of Record

The Business discipline has and will continue meeting regularly, both electronically and in teleconferenced and face-to-face meetings to:

Collaboratively discuss course offering and offerings patterns Improve instruction and or course design based on assessment feedback Continuously improve and update our offerings for technical currency,

employer/employee relevancy, and for transfer.

The Business discipline findings are summarized as follows: The Accounting subject area will break off into its own discipline. The cross-campus coordination of online offerings is effective overall. There is a concern about the balance of online and traditional classes. The discipline will continue to evaluate statistical data to assess changes and evaluate

possible changes.

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APPENDIX A

APPENDIX A

STUDENT LEARINING OUTCOMESCERTIFICATES

All reviewed and approved 10/20/2006

BUSINESS ADMINISTRATION CERTIFICATE PROGRAM

Upon completion of Business Administration certificate, students should be able to:

1. Use technology to analyze business decisions and to enhance business communications2. Apply basic business and accounting calculations and analyses3. Have an understanding of legal practices relating to business4. Apply sound management practices

Accounting Concentration

In addition to outcomes for the Businesses Administration Certificate, on successful completion of the Accounting concentration, students should be able to accomplish at least 3 of the following 8 tasks:

1. Explain the managerial applications of accounting reports and ratios to the business enterprise.

2. Understand the major role financial reporting plays in fulfilling government’s duty to be publicly accountable in democratic society.

3. Apply cost accounting principles to manufacturing and service enterprises within a global society.

4. Analyze and solve problems associated with the calculation and reporting of payroll.5. Analyze data and apply appropriate principles of federal income tax law.6. Analyze and solve accounting problems with application software.7. Prepare the detailed financial reports for governments and not-for-profit entities that

stress the need for the public to understand and evaluate the financial activities and management of these organizations.

8. Develop and apply principles of moral judgment and ethical behavior to business situations

Banking & Finance Concentration (pending final approval)

In addition to outcomes for the Businesses Administration Certificate, on successful completion of the Banking and Finance concentration, students should be able to:

1. Describe and analyze the roles of financial institutions in our economy.2. Describe and analyze the services provided by banking institutions.3. Compose business letters and memorandums common to the banking industry.4. Explain banking regulations and describe their impact on the banking industry.

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APPENDIX A

General Business Concentration

In addition to outcomes for the Businesses Administration Certificate, on successful completion of the General Business concentration, students should be able to accomplish four of the following seven tasks:

1. Explain the managerial applications of accounting reports and ratios to the business enterprise.

2. Analyze the law as it pertains to business organizations and to determine the legal management of the various forms of law.

3. Analyze the business elements that comprise the logistics function.4. Develop and apply principles of moral judgment and ethical behavior to business

situations.5. Anticipate and pose problems relative to understanding and supervising personnel.6. Identify and analyze human relations techniques appropriate to a managerial role.7. Explain and develop the marketing mix, including an analysis of the marketing mix

variables—product, place, price, and promotion.

Human Resources Management Concentration

In addition to outcomes for the Business Administration Certificate, on successful completion of the Human Resources Management concentration, students should be able to:

1. Apply sound human resources management practices. 2. Identify, describe and analyze the role of training and development, along with key

influences that impact this function within human resources management.3. Describe and analyze the role of employee labor relations in human resources

management, along with key influences impacting labor relations today.4. Understand the role of Human Resources Management plays in the successful

operations of a business or organization.5. Analyze and explain various human resources laws and policies required for

professional in the field to know and understand

Logistics Management Concentration

In addition to outcomes from the core Business Administration courses, and upon successful completion of the Logistics concentration, students should be able to do 4 to 6 of the following eight things:

1. Analyze the business elements that comprise the logistics function.2. Examine warehouse operating and service procedures.3. Formulate purchasing decisions4. Compare different modes of transportation5. Explain procedures for filing freight claims6. Analyze types of freight and logistics contracts and their provisions.7. Diagnose logistics software selection and implementation procedures.8. Explain the workings of inventory management systems.

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APPENDIX A

Management Concentration:

In addition to outcomes for the Businesses Administration Certificate, on successful completion of the Management concentration, students should be able to:

1. Apply sound management practices2. Analyze and apply appropriate managerial practices in one or more areas of ethics,

human resources, quality management, operations, motivation, etc.

Marketing Concentration:

In addition to outcomes for the Businesses Administration Certificate, on successful completion of the Marketing certificate, students should be able to:

1. Develop and implement marketing strategies2. Develop a comprehensive marketing plan3. Construct and implement a promotional program4. Research and analyze consumer decision parameters

Real Estate Concentration:

In addition to outcomes for the Businesses Administration Certificate, on successful completion of the Real Estate Certificate, the student should be able to do the following:

1. Demonstrate the ability to analyze ethical and procedural problems that arise in residential real estate sales transactions from the prospective of buyers, sellers, brokers, appraisers, lenders, and escrow officers.

2. Discuss and evaluate real estate marketing and sales techniques.3. Discuss and calculate real estate taxes and solve basic real estate mathematics

problems.4. Explain and evaluate methods of financing real estate purchases and securing loans

with real estate.5. Demonstrate the ability to analyze the factors that affect real estate values.6. Discuss and evaluate real estate markets and trends.

INSURANCE CERTIFICATE (pending final approval)

Upon successful completion of this Insurance Certificate, students should be able to:

1. Accurately and objectively assess insurance needs of individuals and businesses2. Effectively and appropriately match those needs with specific insurance products and

coverage3. Distinguish between commercial, personal and property/liability coverage and understand

the appropriate uses of each type of coverage4. Apply knowledge of general business practices to specific insurance industry situations.

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APPENDIX A

INTERNATIONAL BUSINESS CERTIFICATE (proposed locally approved certificate)

On successful completion of the International Business Certificate, students should be able to accomplish the following:

1. Explain the key elements of international business.2. Analyze the essential factors that determine the success of each element of international

business3. Explain the inter-relationship of each elements of international business that are required

for a successful international business operation.4. Develop the framework of an international business plan, incorporating understanding of

general business concepts, international marketing mix, international cultures, international economics, and international politics.

LOGISTICS MANAGEMENT CERTIFICATE

Upon successful completion of the Logistics Management Certificate, students should be able to:

1. Analyze the business elements that comprise the logistics function.2. Examine warehouse operating and service procedures.3. Formulate purchasing decisions4. Compare different modes of transportation5. Explain procedures for filing freight claims6. Analyze types of freight and logistics contracts and their provisions.7. Diagnose logistics software selection and implementation procedures.8. Explain the workings of inventory management systems.

OPERATIONS & PRODUCTION MANAGEMENT CERTIFICATE

Upon successful completion of the Operations and Management certificate, students should be able to:

1. Analyze organizational effectiveness and establish productivity ratios2. Evaluate a business environment and select an appropriate business improvement

intervention to increase business effectiveness.3. Apply appropriate diagnostic tools to determine current business effectiveness and

establish a plan for improvement4. Analyze current business processes and develop a statistically valid graphical

representation of performance and be able to predict future performance.5. Effectively select process improvement tools to analyze current business practices

determine problem areas and establish a plan to improve business performance.

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APPENDIX A

RETAIL MANAGEMENT / WAFC CERTIFICATE

Upon successful completion of the Retail Management (WAFC) certificate, students should be able to:

1. Use Generally Accepted Accounting Principles or International Accounting Standards guidelines to review and interpret financial documents.

2. Calculate pricing models for mark-ups, profit margins for perishable and lost goods, discounts, and sinking funds.

3. Prepare and deliver effective oral and written communications through multiple modes in multiple situations

4. Create and use basic word processing documents, spread sheets and visual (power point) presentations.

5. Create and present a research paper on selected topics.6. Effectively apply basic management principles to actual and role-played work situations.7. Analyze and assess the legal and productivity implications of work conflicts 8. Effectively communicate in small groups.9. Analyze the effectiveness of marketing decisions and use marketing principles to assess

market potential.

STUDENT LEARNING OUTCOMESASSOCIATE OF SCIENCE DEGREE

PARALEGAL STUDIES

Upon successful completion of the Paralegal Studies Degree, students should be able to do at least eight of the following:

1. Distinguish between judicial and administrative systems.2. Compare and contrast the legal procedures involved in multiple areas of law.3. Apply rules, regulations and responsibilities guiding the ethical behavior of paralegals to

relevant issues facing paralegals in practice.4. Validate, cite, and evaluate applicability and strength of the authorities located in legal

reporters.5. Define and evaluate the procedural steps necessary to prosecute and defend a lawsuit in

the court system.6. Prepare legal pleadings, motions, and/or petitions and all supporting documents required

for two or more of the following: lawsuit (petitioner or respondent), bankruptcy, family law actions, or estate proceedings.

7. Produce legal documents using subject-related application software.8. Identify and understand legal terminology in written and verbal communication.9. Analyze judicial opinions and apply precedential decisions to current controversies.10. Be able to interview clients and elicit information required for legal action(s).11. Argue appropriate motions and objections to a judge pro temp in a mock court

environment.

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APPENDIX BDISCIPLINE MEETING MINUTES 2004-2006

Business Discipline MeetingDecember 3, 2004

Minutes (Draft)

Faculty Present: Rex Beck, Frank “Chip” Stearns, Ron Pardee, Patty Worshsham (Late)

No action taken on agenda items.

Next meeting set for February 25, 2005 at 9:30 AM in Video conference format (Patty will arrange air time & rooms)

Meeting Adjourned 9:55 AM

Respectfully Submitted,

Dr. Ron Pardee

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Business Discipline MeetingsFebruary 11, 2005

Minutes

Faculty Present: Tom Wagner, Ron Pardee, Patti Worsham, Laneisha Judon, Gail Zwart, Ajene Wilcoxson, Diana Webster, Jose Duran, Michael Chaks

Faculty Absent: Cheryl Honore

I. DISTANCE EDUCAITON FORMS

a. Web Enhancedb. Online c. Telecoursed. None of the business classes are approved for distance educatione. Identify those that are currently offered online

i. Submit these distance education forms firstf. Soon we will not be able to offer distance education unless we get them

approved.

II. UPDATING COURSE OUTLINES

a. Go through courses and consider those that need to be updatedb. Include distance education formsc. Update all courses to include distance educationd. Update to include learning outcomese. Get updated forms out to all Business faculty by March 9th, 2005f. Be sure to touch base with your campus curriculum representative

The following courses were assigned to the following faculty for updating

Faculty CourseAccounting courses – All Patty WorshamBus 10, Bus. 30, Bus 20, Mkt 20, Mgt 60

Don Wilcoxson

Bus 22, Mgt 70, Mgt. 53, Mgt 56 Gail ZwartReal Estate courses – All Tom WagnerBus 80, Mkt. 40, Mgt. 44 Ron PardeeParalegal Courses – All Laneisha Judon

III. HUMAN RESOURCES CERTIFICATE/CONCENTRATION

a. Gail has been approved to move forward with the Human Resources Certificate program. She is waiting for the new program development form, which is being developed.

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Appendix B

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IV. ACADEMIC SENATE REPRESENTATIVES

a. The following were approved unanimously as the campus academic senate representative for curriculum issues.

i. Tom Wagner, Norco; Diana Webster, Moreno Valley; and Don “Ajene” Wilcoxson, Riverside.

V. NEXT MEEETING MARCH 11: 9:30-11:30AM

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Appendix B

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Business Discipline Meeting March 11, 2005

Minutes

Faculty Present: Patty Worsham, Rex Beck, Gail Zwart, Ron Pardee, Cheryl Honore, Michael Chaks, Don Wilcoxson, Laneisha Judon, Chip Stearns, Diana Webster, Tom Wagner

Faculty Absent: Jose Duran, Laneisha Judon

Excused: Don “Ajene” Wilcoxson – in class

Guests: Linda Grim

Meeting came to order at 9:30am via videoconference.

I. Approval of Minutes –1. Correction of minutes to reflect Cheryl Honore was present at the

February meeting.2. Correction to minutes to reflect that Business 20 was approved

unanimously. A motion was made by Patty Worsham to approve the minutes, 2nd by Rex Beck. Approved unanimously.

II. LATE ADD EXCEPTIONS1. Late ad exceptions were reviewed. Some instructors have been having

problems with late ads this semester.

III. CURRICULUM REVIEW1. Linda Grim was present to respond to course outlines. She

indicated that all dates on textbooks must be in MLA and there must be an edition or date on the textbook.

a. She passed out correct course outlines.b. Linda will send Advisory information via email.c. Need to change cross-listed classesd. A course revision form is required for all changese. Distance education goes through curriculum

committee2. A motion was made by Diana Webster and 2nd by Patty

Worsham to approve:Bus 80, 82, 83,84,85, 86 and 87Approved unanimously.

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Appendix B

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3. A motion was made by Diana Webster and 2nd by Michael Chaks to approve Mag 60, Bus 10 and Bus 30 with the understanding that the course outlines will be brought into conformity before they are submitted to the curriculum committee for approval.Approved unanimously

4. A motion was made by Chip Stearns and 2nd by Michael Chaks to approve Acc 1A, 1B 38, and 64 with the understanding that the course outlines will be brought into conformity before they are submitted to the curriculum committee for approval.Approved unanimously.

5. A motion was made by Diana Webster and 2nd by Patty Worsham to approve Bus 22, Mag 70 and Mag 53 with the understanding that the course outlines will be brought into conformity before they are submitted to the curriculum committee for approval.

6. Hospitality Management Certificate and DegreeDon Ajene Wilcoxson submitted a new certificate program in hospitality management. The item was tabled for further discussion and at a time when Ajene can be present.

7. Who ever initiates the curriculum changes must take them to the curriculum committee. It is advised that the campus department also approve them. This includes the option to offer these courses at online, web enhanced or hybrid.

IV. NEXT MEETINGThe next meeting is scheduled for April 1 at 2:00pm via teleconference. Diana Webster will call into the Riverside campus.

V. FROM THE FLOOR

1. Tom Wagner will submit the Real Estate course revisions at the next meeting.

2. The Human Resources Certificate is moving forward and is now in Institutional Research for approval

Meeting adjourned at 10:58 am

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Appendix B

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Business Discipline MeetingMinutes

April 1, 2005

Present: Patty Worsham, Ron Pardee, Diana Webster, Cheryl Honore, Rex Beck, Ajene Wilcoxson, Gail Zwart, Tom Wagner

Absent: Chip Stearns and Laneisha JudonVisitors: None

I. APPROVALOF MINUTESMotion by Webster to approve the Minutes, Second by Honore. Unanimously approved. No corrections.

II. CURRICULUM REVISIONS/DISTANCE EDUCATIONDiana requested feedback on what courses to request for distance educationa. Course to be offered online, hybrid, telecourse or web assisted were

clarified.b. Action Item: Diana will send out a spreadsheet of all courses to the

Division requesting any corrections, additions or deletions.c. Linda Grim has volunteers to research when each course was offered as

distance education, a requirement of the distance education form.Motion to approve the courses as listed by Diana for Distance Education.Moved: Chaks Second: Wilcoxson Unanimously approved.

d. ACC 63 and CAT 63 = ACC 55Motion to approve cross listing of ACC 63 and CAT 63Moved by Zwart Second: Honore Unanimously approved.

e. Real Estate CoursesMotion to approve the Real Estate Course revisions.Motion: Wilcoxson Second: Chaks Unanimously approved.

III. VTEA Funding Cyclea. All campuses are doing applications for VTEA fundingb. All faculty should be involved.c. VTEA funding is program based this year.

IV. Rotation for online coursesa. Postponed for the next Division meeting.

V. Next Meetinga. To be determined

VI. From the Floor

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VII.a. Cheryl – High School Articulation with Canyon Springs for Accounting

55. Asked that Interest and accrual be added to their course outline, along with the need for a “B” or better. Motion made to accept the articulation agreement with Canyon Springs High School.Motion: Chaks Second: Honore Unanimously approved.

b. Hospitality Management – Wilcoxsoni. Online certificate

ii. Minimum of 15 courses certificateiii. Divison gave permission for Wilcoxson to go forward with

working on the new certificate pattern.

c. Course Revision Assignmentsi. Action Item: All course revisions need to be done by next

meeting, send a copy to Diana for distance educationii. Division agrees that course outlines should be kept in the new

Business Deans office as a general suppository.

Adjourned at 11:35 am.

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Business, Accounting et al. Discipline MeetingAugust 30, 2005

MinutesPresent: Rex Beck, Mike Chaks, José Durán, Cheryl Honoré, Chie Ishihara, LaNeshia Judon, Ron Pardee, Chip Stearns, Tom Wagner, Diana Webster, Don “Ajené” Wilcoxson, Patricia Worsham, Charles Wycoff, Gail Zwart.

Welcome & Introductions Ron Pardee welcomed the discipline members and especially the two new members of the discipline, Chie Ishihjara and Charles Wycoff.

Articulation Agreements Cal State San Bernardino wants to have a meeting with us together with their Dean of

Business and their Department Chairs. They have committed to providing a $2,500 scholarship to as many business students as they can. This is a privately funded scholarship pool. They want to improve articulation and the number of students. The meeting is scheduled for October 5 from 11:30 to 1:30 at CSUSB.

Pending Requests: Accounting 55 was given to Julie Pehkonen with approval for Rancho Verde and a “fix it” request for Canyon Springs. Cheryl Honoré has not heard further from Julie or the high schools.

Articulation Day: October 14th is tentatively set for HS-RCC articulation day and all faculty who are interested in have courses articulated are invited and encouraged to attend.

Visions of the New Dean, Business, Information Systems & Economic Development: Dr. John Tillquist, Dean

Dr Tillquist introduced himself and discussed the meeting with and goals of the Cal State University San Bernardino Business program. One out of four CSUSB Business students are RCC transfers. He distributed a memo regarding the 10/5/05 meeting inviting participation.

Curriculum Review: We need to review all the curriculum and incorporate Student Outcomes our course outlines, as well as make sure they meet district standards.

We plan to seek accreditation as a business program through the Association of Collegiate Business Schools and Programs (ACBSP), first at the Riverside Campus, then later at the MV and Norco Campuses.

Dr. Tillquist also discussed the nature of our students types… standard business student, life long learner, focused skill-builder, etc. and the possibilities of providing imaginative programs, certificates, workshops, etc. to address their skills. Generally, this is adapting the existing coursework and curriculum in new and different ways to attract different and new students.

He is establishing a Dean’s Advisory Council made up of area business leaders to provide feedback and advice and provide some cross-collaboration and program incubation.

He discussed the possibilities capitalizing on the intellectual and professional resources in the business community and bringing more of them into the classroom as guest lecturers.

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Appendix BVisions of the New Dean (Continued) He has an ad hoc innovation committee which will begin to meet monthly look at these issues,

where we want to be in five years, where we are now, what we can do and how we can get there. Ron Pardee, Ajené Wilcoxon, and Chip Hertzig are the ad hoc committee members.

The group had a discussion about the interfaces between traditional credit, hybrid, online, and community education. Also discussed were marketing issues, program innovations that have been successful, funded, defunded, ignored or supplanted or otherwise affected by the vagaries of leadership, budget, enrollment trends, etc.

The decision not to distribute the schedule of classes to all residents has had, the group felt, a disproportionately negative impact on vocational programs.

The Dean’s List: Dr. Tillquist will be establishing a Dean’s List of the top 25 students, inviting them to special meetings with banking, business, venture capitalist, and entrepreneur leaders. The group discussed the logistics of this.

Party! Dr. Tillquist will be having a party for all discipline full time faculty and their significant others on September 9th. Formal invitations will be going out this week.

Program Review Requirements Dr. Pardee reminded all that three years ago the college started on program review, with 1/3 of

the programs to go through program review. This is the third year so we are on the schedule, although no formal notice is going out, and we should be prepared and start preparing.

A lot of it is the same stuff that has to be done for ACSB and for WASC.

Curriculum New Format: All new courses or all course revisions must fit the new format. Contact Linda

Grimm or Chip Hertzig (Norco) for the new format. Course Revisions Pending: An “official” list of the courses pending, requiring a current

review/update/revision distributed. Any new updates as well as new course offerings will need to be in this new format.

Diana Webster volunteered to undertake, as her contribution to the discipline, ACSB and WASC accreditation and in lieu of physically attending some of the discipline meetings. The discipline agreed to this by consensus with appreciation

of the enormous workload involved. Diana will be virtually or telephonically available or present for all meetings.

Business 90: International Logistics originated by Rex BeckMike Chaks moved approval of Business 90, International Logistics. Seconded by Patty Worsham. Motion carried.

Equivalency Committee Senate Recommendations The equivalency process has changed and we need to have a year long discipline representative

from each campus who will be serving as the Senate-appointed representative. Gail Zwart agreed to serve as the Norco Campus, José Duran for Moreno Valley, and LaNeshia Judon for Riverside.

Scheduling of Online Course Offerings There was consensus for supporting Bus 20 online from the Norco Campus for the Spring

Semester. The group discussed the number of and scheduling of online and hybrid classes, their impact on

traditional classes, their use as enrollment builders for the campuses with no available classroom space and the quality of instruction.

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Appendix B There are ½ as many Business Administration declared majors this year as there were last year.

Faculty are asked to ask their students if they are declared as majors and if not encourage them to declare a major. Undeclared majors finish college at half the rate as declared majors.

Minute-taking: Diana Webster will take minutes at the September meeting. Patty Worsham will take minutes at the following meeting(s). By consensus it was decided, minutes as taken by the minute-taker, will be considered as approved by the discipline and should be distributed to all discipline members and to Kristina Kauffman. If/when necessary, a corrected copy can be generated and sent off.

Discipline Meeting Dates:

Colleagues are asked to mark their calendars with the discipline meeting dates will be on Friday mornings at 9:00 a.m. on the following dates:

September 16 October 14 November 18 December 2 February 24 March 24 April 21 May 19

The meeting adjourned at 2:30 p.m.

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Appendix B

Business Administration Discipline Meeting(Accounting, Business, Management, Marketing, Paralegal, Real Estate, etc.)

September 16, 2005

MinutesPresent: Mike Chaks, José Durán, Cheryl Honoré, Chie Ishihara, LaNeshia Judon, Ron Pardee, Chip Stearns, Tom Wagner, Diana Webster, Don “Ajené” Wilcoxson, Patricia Worsham, Charles Wyckoff, Gail Zwart.

Absent: Rex Beck (on district business in China)

WELCOME & INTRODUCTIONS Ron Pardee welcomed the discipline members and opened the meeting at 9:00 a.m.

CURRICULUM

Bus 20 Motion to approve Bus 20 revised course outline was tabled until the October Discipline meeting.

Course Outline Updates Ron Pardee discussed the need to update all the course outlines. The group discussed the

work to be done and the process. Diana Webster will put all in the new format, draft learning outcomes, send the drafts to

the subject specific faculty to review /revise and add textbook information, revise as necessary and forward to Dr. Pardee for the next discipline meeting.

Dr. Pardee suggested that we have at least 6 ready for our next discipline meeting in 3 weeks.

High School Articulation

Meeting - October 14 : Patty Worsham will go to cover Accounting. Last year, the decision of the discipline was not to articulate any course other than Accounting 55. Charlie Wyckoff brought up the possibility of articulation Business 20.

By consensus , the discipline confirmed last year’s decision, with the provision that the discipline may reconsider if a school /school district brings forward a request to articulate a specific course.

Pending Requests: Accounting 55 was given to Julie Pehkonen with approval for Rancho Verde and a “fix it” request for Canyon Springs. Cheryl Honoré updated the group that Rancho Verde (completely done) and MVUSD has sent revised outline.Motion (Zwart/Chaks) to approve the articulation agreement for 2005-2006 for MV and to reconfirm Rancho Verde’s articulation for 2005-2006, with the understanding that they will each provide a course outline for review and approval each subsequent year. Approved unanimously

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Appendix BUniversity Linkages & Articulation

CSUSB Meeting: Wednesday, October 5 th : José Durán and Diana Webster will go from MV. A group from Riverside and Norco will meet and carpool. The purpose is to represent the Business discipline and reopen the door for further articulation.

Cal Poly, Cal Baptist, La Sierra : o Chie Ishihara and Patty Worsham will continue discussions with Cal Poly. o Ron Pardee will initiate discussions with Cal Baptist.o Ajené Wilcoxson will work with La Sierra University.

It was noted that the new Riverside Business & Economic Development Dean was formerly with UCR and that perhaps he could initiate some collaboration between RCC & UCR Business programs.

ONLINE COURSE OFFERINGS PLAN

Diana Webster discussed the need to coordinate discipline online offerings at all the campuses and distributed a grid of the past year’s online classes for planning purposes for the Spring 2006 and future term planning.

The group discussed the possible impact on hybrid and traditional classes and had no consensus on whether online classes had an impact on physically-based classes.

The group discussed online course rotation, the different methods (7 week, 16 weeks, etc.) of offering them, the belief that the online market is a different market from traditional and hybrid courses, the pressure to grow and add classes without available facilities, and the need to have a large average class size. Additionally various members noted the demands and pressures from administration change from semester to semester and year to year.

The group did a plan for spring 06 online offerings by course and by campus. The discipline agreed that, while “shadow sections” could be added or preplanned by a given campus, these would not be activated until all sections of a given online class were filled, regardless of campus. “Shadow” classes would typically be set up to be 12-week classes. This would allow for growth, responsiveness to demand, and for appropriate distribution of online classes and related enrollment. By consensus, the Spring Online Course Offerings & Plan was adopted . The plan will

be attached to the minutes.

VATEA

Riverside submitted 4 plans, one was funded (lap top computers in Riverside). Additionally, the opportunity to submit plans for next year will be coming up in the Spring.

MV submitted a plan on simulation gaming start-up. It was approved by the committee, but not funded since it is not a state-approved program.

Norco has a VATEA-funded Apple cart and a Gateway cart and are trying to get maximum use. José Durán shared some of what he has learned at the MV campus.

Next year will work the same way, but it will need to be a new plan. VATEA is virtually the only source for innovation funding

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Appendix B

POSSIBLE NEW PROGRAM: HOME INSPECTIONJosé Durán presented the possibility of having a Home Inspection program. Currently a publisher has developed a 10-module curriculum and texts. There are several business related core courses. Tom Wagner has discussed this type of program with Construction Technology. It also has a

linkages with Real Estate or Business. He thought a component class would be appealing to Real Estate. The possibility of crossing over and coordinating with Construction Technology.

Ajené Wilcoxson said he would investigate since this is an entrepreneurial kind of business.

OTHER Ajené Wilcoxson will be working to address a cohort need and is planning to offer a course

specially for African-American entrepreneurs. Ajené Wilcoxson is looking at a modular program for entrepreneurship through the Kellogg

Foundation.

UPCOMING DISCIPLINE MEETINGSColleagues are asked to mark their calendars with the upcoming discipline meeting dates which will be on Friday mornings at 9:00 a.m. on the following dates: October 14 November 18 December 2 February 24 March 24 April 21 May 19

The meeting adjourned at 11:30 a.m.

ATTACHMENT: Online Course Offerings Plan

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APPENDIX B

BUSINESS DISCIPLINE ONLINE COURSE OFFERING PLANSpring 2006 Offerings : Determined and Approved 9/16/05 Discipline Meeting

Abbreviations Key: R=Riverside M=Moreno Valley N= Norco S=Shadow course to be activated with all online sections are filled

PAGE 1 of 2COURSE SPR

05SUM 05

FALL 05

WIN 06

SPR 06

SUM 06

FALL 06

WIN 07

SPR 07

ACC IA N 1R 3

R 2N 1

N 1R 3

N 1R 2

N 2 8wk, 1 16wkR 3

ACC 1B N 1R 1

N 1R 1

N 1R 3

N1 N 1 8wk 1 16wkR 2

ACC 38 N 1 N 1 N 1 N1 N 1ACC 62 N1 N 1ACC 63 N 1 N 1 N1 N 1BUS 10 M 2

N 2R 2

M 1N 1N 1

M 1R 1N 2

M 1R 3N 2

M 1 16wk 1 12wkSN 2 8wk 1 16wkSR 1 1 12wkS

BUS 18 A R 1 R 1 R 1 N1 R N 1 16wkR 2 8wk

BUS 18B R 1 R 1 R 1 N 1 16wkR 1 8wk

BUS 20 M 1R 1

R 1 M 1R 1

N 1R 1

M 1R 1

BUS 22 R 1 N 1

M 1R 1

N 1R 1

BUS 30 R 1 N 1R 1

M 1N 1

BUS 40 R 1 R 1BUS 53 N 1 (2nd

8 wk)M 1N 1

M 1N 1R 1

BUS 70 N 1R 1

N 1 N 2 8wk

BUS 72 R 1 -

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APPENDIX B

BUSINESS DISCIPLINE ONLINE COURSE OFFERING PLANSpring 2006 Offerings : Determined and Approved 9/16/05 Discipline Meeting

Abbreviations Key: R=Riverside M=Moreno Valley N= Norco S=Shadow course to be activated with all online sections are filled

PAGE 2 OF 2

COURSE SPR 05

SUM 05

FALL 05

WIN 06

SPR 06

SUM 06

FALL 06

WIN 07

SPR 07

BUS 7? (Int Bus Class

R 1

MAG 200 (wkshop) Hospitality Mgt

R 1

MAG 44 N 1 N 1 M 1N 1

M1N1R1

M 1N 1R 1

MAG 60 R 1 -MAG 70 N 1

R 1N 1 -

MAG 72 R 1 -MAR 20 M 1 M 2 M 2 M1 M 1

N 1 12wkS to MV

MAR 40 -MAR 41 M 1

maybeM 1

MAR 42 R 1 M 1PAL 10 R 1 R 1 R1 R 1RE 80 N1 N 1RE 83 N1 N 1RE 85 N1 N 1

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APPENDIX B

Business Administration Discipline Meeting(Accounting, Business, Management, Marketing, Paralegal, Real Estate, etc.)

October 14, 2005&

Meeting Continuation through Electronic Vote (October 17- 19) Summary

MinutesPresent: Rex Beck, Mike Chaks, Cheryl Honoré, Chie Ishihara, LaNeshia Judon, Chip Stearns, Tom Wagner, Diana Webster, D. Ajené Wilcoxson, Patricia Worsham, Charles Wyckoff.

Absent: Ron Pardee, Gail Zwart, José Durán.

I. WELCOME & INTRODUCTIONS Diana Webster welcomed the discipline members and Dr. Tillquist and opened the meeting at 9:00 a.m. Diana congratulated Dr. Tillquist on his rumored expanded responsibilities as District-wide Dean of Business.

Dr. Tillquist clarified that the district-wide aspect of his role was leadership and coordination, but that the direct dean-faculty reporting relationship applied to the Riverside Campus only. Moreno Valley and Norco Faculty in the discipline continue to report to their respective deans of instruction.

VI. CURRICULUM

Bus 20 Revised Course OutlineMinor changes need to be made to the course outline the approval of which was tabled at the September meeting. The group discussed revisions to the draft and wording needed to conform with the new course outline protocols. There were no changes to the basic course description. Motion (Wilcoxson / Beck) to approve the Integrated Course Outline of Record

as revised through discussion. The motion carried unanimously.

Course Outline Updates

Charlie Wyckoff presented course outlines adapted to the new format for Business 10, Management 51, Marketing 20, Marketing 41, and Marketing 42. Each were reviewed with consideration of the new integrated course outline content and wording requirements.

Diana Webster pointed out some small editorial and format changes that need to be made to bring the all the outlines into compliance with the required format.

Patty Worsham will forward her editorial and punctuation recommendations to Webster to include in the revision.

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APPENDIX B

CURRICULUM

Course Outline Updates (continued)

Motion (Beck/ Wilcoxson) to approve course outlines for Bus 10, Man 51, & Marketing 20 with the understanding that there may be minor format and minor editorial revisions to be made post approval. Motion carried unanimously.

BUS 10 – Student Learning Outcomes need to be revised to reflect higher level learning. Suggestions were made to revise the Student Learning Outcomes and Diana Webster will work with them. The “Topics” section was discussed with respect to whether it fulfilled the

requirement that Course Content be descriptive rather than a listing of topics. Suggestions were made for additional wording.

A discussion took place with respect to the simulations that are used by various instructors. There was general consensus that simulations add interest to the course and provide students with a hands-on learning opportunity.

Minor changes were suggested to the Methods of Instruction and Methods of Evaluation sections.

Motion (Wilcoxson / Ishihara) to approve the adoption of the BUS 10 course outline with the discussed amendments. Motion carried unanimously.

MAG 51 – An agreement was reached to substitute the revised “Short Description” for the present Course Description and write a new, abbreviated Short Course. It was understood that this change would mean that this course outline would have to go to Curriculum Council. Several changes were made to Student Learning Outcomes and will be made

by Diana Webster..

Motion (Beck / Wilcoxson) to approve revised MAG 51 course outline with the discussed amendments. Motion carried unanimously.

MKT 20 – The Short Course Description is too long and suggestions were made to edit it. Several minor edits were made to the Student Learning Outcomes Diana Webster will made edits to the Topics section to bring it into conformity with the new course outline requirements

Motion (Wilcoxson / Worsham) to approve the adoption of the MKT 20 course outline with the discussed amendments. Motion carried unanimously.

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APPENDIX B

VII. CURRICULUM

Course Outline Updates (continued)

MKT 41 and MKT 42 – Because our allotted teleconference time was running short, Diana Webster suggested that we individually review and suggest revisions to these two course descriptions. Motion (Wilcoxson / Wagner) to delay action on MKT 41 & 42 revised course outlines. Motion carried unanimously.

VIII. UPCOMING DISCIPLINE MEETINGSColleagues are asked to mark their calendars with the upcoming discipline meeting dates which will be on Friday mornings at 9:00 a.m. on the following dates: November 18 December 2 February 24 March 24 April 21 May 19

The meeting adjourned at 11:00 a.m.

Meeting Continuation through Electronic Vote (October 17- 19)

Summary

The Business Discipline acted on the following motions by electronic voting October17-19.

Motion (Webster/Beck):  Approval of the new courses proposed, Management 52 and Management 54. Motion Carried.

YEA votes: Rex Beck, Mike Chaks, José Durán, Chie Ishihara, LaNeshia Judon, Ron Pardee, Diana Webster, D. Ajené Wilcoxson, Charles Wyckoff, Gail Zwart.

NAY votes: NoneNO answer: Honoré, Stearns, Wagner, Worsham

Motion (Wyckoff / Webster) to approve Marketing 20 Course Outline of Record as reviewed and with editorial and format amendments from 10/14 meeting to meet the new course outline requirements. Motion Carried. (Note: This was a duplicate vote to that completed in the 10/14/05 meeting.)

YEA votes: Rex Beck, Mike Chaks, José Durán, Chie Ishihara, LaNeshia Judon, Ron Pardee, Diana Webster, D. Ajené Wilcoxson, Charles Wyckoff, Gail Zwart.

NAY votes: NoneNO answer: Honoré, Stearns, Wagner, Worsham

Motion (Wyckoff / Webster) to approve the Banking and Finance survey and letter as a step in the process of developing a new certificate area. Motion Carried.

YEA votes: Rex Beck, Mike Chaks, José Durán, Chie Ishihara, LaNeshia Judon, Ron Pardee, Diana Webster, D. Ajené Wilcoxson, Charles Wyckoff, Gail Zwart.

NAY votes: NoneNO answer: Honoré, Stearns, Wagner, Worsham

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APPENDIX B

Business Administration Discipline Meeting(Accounting, Business, Management, Marketing, Paralegal, Real Estate, etc.)

November 18, 2005

Minutes

Present: Rex Beck, José Durán, Cheryl Honoré, Chie Ishihara, Ron Pardee, Chip Stearns, Tom Wagner, Diana Webster, Ajené Wilcoxson, Patricia Worsham, Charles Wyckoff, Gail Zwart.

Absent: Chaks (ill), Judon (ill)

I. WELCOME & INTRODUCTIONS

RON PARDEE WELCOMED THE DISCIPLINE MEMBERS OPENED THE MEETING AT 9:02 A.M.

IX. CURRICULUM

Marketing 41 & 42 Revised Course Outline

The group discussed revisions to the draft and wording needed to conform with the new course outline protocols. There were no changes to the basic course description. Motion (Webster/Wyckoff) to take the Marketing 41 & 42 off the table.

The motion carried unanimously. Motion (Stearns/ Zwart) to approve course outlines with the

understanding that there may be minor format and minor editorial revisions to be made post approval. Motion carried unanimously.

Curriculum Considerations

Tues Nov 22 curriculum committee meeting will be reviewing approximately 70 course outlines regarding online and hybrid format offerings. We need to have people there: 3:00 pm Hall of Fame. Tom will be there to cover Real Estate, Accounting and Paralegal. Rex Beck will be there for Logistics. Webster and Duran will be there for Marketing and Business and Management.

Tues, Dec 6 there will be more courses covered regarding the content review for prerequisites/advisories. Diana Webster will plan to attend for Bus 22. Those not yet submitted will be dealt with during the February Curriculum Committee meeting.

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APPENDIX B

CURRICULUM

Curriculum Considerations (continued)

Worsham has done Acc 1A and 38 content review. She has asked colleagues to do the other course outline. Patti requests including the advisory in the Account 1A course outline, although at an earlier meeting we had discussed removing it. o Approval by consensus of the content review for Accounting 1A

(with advisory) and Accounting 38.Honoré will do Computerized Accounting, Acc 65 (spring semester), Stearns will do Payroll, Acc 62, and Worsham/Chaks will do the rest. Motion (Wagner/Worsham) to approve the revised court outlines and

content review for Accounting 1A,38, 61, 62, 65, 66. Motion carried unanimously. Copies should be sent to Rex Beck, Chip Hertzig, Diana Webster

and Pardee, at a minimum, but it would be best to copy to all discipline members.

X. POINTS OF INTEREST The Riverside Campus is changing the start and end times for the Spring

semester. The Riverside Spring Schedule be a separate schedule will not hit the streets until January 3 or later.

Congratulations to Charlie and Chie completed their first year evaluation and both are recommended for continued employment by their committees.

Chie is working on marketing courses and is working on building the International Business program.

Charlie is working with a multi-college consortium on building a certificate and degree pattern for careers in the insurance industry.

Ajené Wilcoxson volunteered to take on some of the course outline conversions.

XI. UPCOMING DISCIPLINE MEETINGS & AGENDA ITEMSo Agenda Items: Discuss online offerings for Summer and Fall.o Colleagues are asked to mark their calendars with the upcoming discipline meeting

dates which will be on Friday mornings at 9:00 a.m. on the following dates: December 2 February 24 March 24 April 21 May 19

The meeting adjourned at 10:02 a.m.

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APPENDIX B

Business Administration Discipline Meeting(Accounting, Business, Management, Marketing, Paralegal, Real Estate, etc.)

December 2, 2005Minutes

Present: Rex Beck, Mike Chaks, José Durán, Cheryl Honoré, Chie Ishihara, LaNeshia Judon, Chip Stearns, Tom Wagner, Diana Webster, Patricia Worsham, Charles Wyckoff, Gail Zwart.

Absent: Ron Pardee (other meeting obligation), Ajené Wilcoxson (ill)

I. WELCOME & AGENDA CONFIRMATION Diana Webster (sitting in as chair for this meeting as Dr. Pardee had another

meeting to attend) greeted all and reviewed the draft agenda. The agenda was approved by consensus.

XII. OLD BUSINESS

Text Book Listings for Course Outlines Diana Webster thanked those who had turned in their textbooks for the

course outline updates (Rex Beck, José Durán, Chie Ishihara, Diana Webster, Patricia Worsham, Charles Wyckoff, and Gail Zwart) and requested those who hadn’t (Mike Chacks, Cheryl Honoré, LeNeshia Judon, Ron Pardee, Chip Stearns, Tom Wagner, and Ajené Wilcoxson) to do so ASAP or Webster will not be updating/reformatting those course outlines.) The “deadline” was 11/26.

XIII. NEW BUSINESS

Online Course Offerings for Summer 2006 and Fall 2006 The group reviewed the updated online course offering grid and determined the

courses to be offered online by each campus for the summer and fall 2006 terms. Since Ron Pardee was not present, the group allowed for the same offering as the prior fall or left open with a “?” offerings of selected courses.o The Online Course Offerings Grid for summer and fall 2006 grid was

approved by consensus and is attached to these minutes.

New and Revised Course Outlines Motion (Ishihara/Duran) to approve Marketing 101 (Workshop)

o Discussion supported the research class and incorporating it in the Business Certificate as an option and perhaps a requirement in other soon-to-be-proposed mini-certificates. The discussion resulted in a recommendation to revise the content to be more focused on Marketing than on Business.

Motion to table action until the 2/24/06 meeting (Duran, Zwart). Motion Carried.

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APPENDIX B

III. New Business (continued)

New and Revised Certificates None

XIV. ANNOUNCEMENTS & OTHER DISCUSSION None

XV. NEXT MEETING 2/24/06 Gail Zwart suggested that our meetings in the spring be changed to meet on a

consistent week of the month. Diana Webster indicated that she thought the schedule was set for the year (as requested by Christina Kauffman and as discussed at our first meeting).

The scheduled dates for spring semester meetings are: February 24, March 24, April 21, and May 19

XVI. ADJOURNMENT The meeting adjourned at 10:30 a.m.

The attached Online Course Offering Grid is attached and incorporated as part of these minutes.

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BUSINESS DISCIPLINE ONLINE COURSE OFFERING PLANSummer and Fall 2006 as Determined and Approved at 12/2 Discipline Meeting

Abbreviations Key: R=Riverside M=Moreno Valley N= Norco S=Shadow course to be activated with all online sections are filledPAGE 1 of 2

COURSE TITLE SPR 05

SUM 05

FALL 05

WIN 06

SPR 06 SUM 06 FALL 06 WIN 07

SPR 07

ACCOUNTINGACC IA Principles of Accounting, I N 1

R 3R 2N 1

N 1R 3

N 1R 2

N 2 8wk, 1 16wkR 3

R -2N-1

N-2R-2

ACC 1B Principles of Accounting, II N 1R 1

N 1R 1

N 1R 3

N1 N 1 8wk 1 16wkR 2

N-1R-1

N-2R-3

ACC 38 Managerial Accounting N 1 N 1 N 1 N1 N 1 N-1 N-1ACC 55 Applied Accounting / Bookkeeping -- --ACC 61 Cost Accounting N-1 N-1ACC 62 Payroll Accounting N1 N 1 N-1 N-2ACC 63 Income Tax Accounting N 1 N 1 N1 N 1ACC 65 Computerized Accounting N-1 --ACC 66 Non-Profit and Governmental

AccountingN-1 N-1

BUSINESS BUS 10 Introduction to Business M 2

N 2R 2

M 1N 1N 1

M 1R 1N 2

M 1R 3N 2

M 1 16wk 1 12wkSN 2 8wk 1 16wkSR 1 1 12wkS

M-1N-1R-1

M-1 + 1SN-2R-1 + 1S?

BUS 18 A Business Law, I R 1 R 1 R 1 N1 R N 1 16wkR 2 8wk

R-1N S to Riv

R – 2 8 wkN- 1 16 wk

BUS 18B Business Law, II R 1 R 1 R 1 N 1 16wkR 1 8wk

R-1N S to Riv

R – 2 8 wkN- S to 2ndRiv 8wk

BUS 20 Business Mathematics M 1R 1

R 1 M 1R 1

N 1R 1

M 1R 1

M-1N-1R-1

M-1+ 1SN-1 + 1SR-1 + 1S

COURSE TITLE SPR 05

SUM 05

FALL 05

WIN 06

SPR 06 SUM 06 FALL 06 WIN 07

SPR 07

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COURSE TITLE SPR 05

SUM 05

FALL 05

WIN 06

SPR 06 SUM 06 FALL 06 WIN 07

SPR 07

BUSINESS BUS 22 Management Communications R 1

N 1M 1R 1

N 1R 1

-- M -S to RivR-1

BUS 30 Entrepreneurship and Small Business Management

R 1 N 1R 1

M 1N 1

N-1R-1

M-1N-1

BUS 40 International Business - Principles R 1 R 1 R-1 R-1BUS 43 International Business - Marketing R1 -- -- -- R-1BUS 46 International Business - Basics of

Exporting-- --

BUS 48 International Management R 1 -- --BUS 51 Principles of E-Commerce M-1

N-1BUS 53 Introduction to Personal Finance N 1 (2nd

8 wk)M 1N 1

M 1N 1R 1

-- M-1N-1

M-1

BUS 60 Introduction to Insurance and Risk Management

BUS 70 / MAG 70 Introduction to Organization Development

N 1R 1

N 1 N 2 8wk N-1 N-1 8wk

BUS 71 / MAG 71 Introduction to Productivity Management

R-1? R-1 ?

BUS 72 / MAG 72 Introduction to Quantitative Methods for Business

R 1 - R-1? R-1?

BUS 80 Principles of Logistics -- N-1 ?BUS 81 Inventory Control -- --BUS 82 Freight Claims -- --BUS 83 Contracts -- --BUS 84 Computerized LogisticsBUS 85 Warehouse Management M-1?

BUS 86Transportation and Traffic Management

N-1

BUS 87 Introduction to Purchasing N-1BUS 88 Warehouse and Distribution Skills -- --BUS 89 Forklift Safety and Operation -- --

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COURSE TITLE SPR 05

SUM 05

FALL 05

WIN 06

SPR 06 SUM 06 FALL 06 WIN 07

SPR 07

BUS 90 International Logistics -- N-1

MANAGEMENT

MAG 200 (wkshop) Hospitality Mgt ??? R 1 R-1 ?MAG 44 Principles of Management N 1 N 1 M 1

N 1M1N1R1

M 1N 1R 1

M-1N-1

M-1 + SN-1R-1

MAG 46 Total Quality Management R-1? R-1 ?MAG 47 Managerial Ethics R-1 ? M-1?MAG 51 Elements of Supervision R-1MAG 53 Human Relations MV-1MAG 56 Human Resources Management -- N-1MAG 60 Introduction to Hospitality

ManagementR 1 - -- R-1?

MAG 62 Restaurant and Hotel Management

-- R-1?

MAG 70 / BUS 70 Introduction to Organizational Development

N 1R 1

N 1 N 2 8wk N-1

MAG 71 / BUS 71 Introduction to Productivity Management

R-1?

MAG 72 / BUS 72 Introduction to Quantitative Methods

R 1 - R-1?

MARKETINGMAR 20 Principles of Marketing M 1 M 2 M 2 M1 M 1

N 1 12wkS to MV

M-1 M-1 16 wkN-1 8 wk

MAR 40 Advertising - -- N-1MAR 41 Techniques of Selling M 1 maybe M-1 M 1 16 wk

N 1 2nd 8 wkMAR 42 Retail Management R 1 M 1 M-1 M-1

R-1?? Or 1S to M

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COURSE TITLE SPR 05

SUM 05

FALL 05

WIN 06

SPR 06 SUM 06 FALL 06 WIN 07

SPR 07

PARALEGALPAL 10 Introduction to Paralegal Studies R 1 R 1 R1 R 1 R-1 R-1 R-1PAL 14 Legal Ethics -- R-1

PAL 64Legal Research and Computer Applications

-- --

PAL 68 Litigation and Procedures I -- --

PAL 70Law Office Policies, Procedures and Ethics

-- R-1

PAL 71 Legal Terminology -- --PAL 72 Legal Analysis and Writing -- --PAL 78 Civil Litigation and Procedures II -- --PAL 80 Internship Project -- -- R-1PAL 81 Bankruptcy Law and Procedures -- R-1

PAL 83Estate Planning and Probate Procedures

-- R-1

PAL 85 Family Law and Procedures -- R-1PAL 87 Trial Preparation and Procedures -- --

REAL ESTATERE 80 Real Estate Principles N1 N 1 N-1 N-1RE 81 Real Estate Practices N-1 N-1RE 82 Legal Aspects of Real Estate N-1 N-1RE 83 Real Estate Finance N1 N 1 N-1 N-1RE 84 Real Estate Appraisal N-1 N-1RE 85 Real Estate Economics N1 N 1 N-1 N-1RE 86 Escrow Procedures I N-1 N-1

COURSE TITLE SPR 05

SUM 05 FALL 05 WIN 06

SPR 06 SUM 06 FALL 06 WIN 07

SPR 07

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BUSINESS DISCIPLINE MEETING MINUTES

Meeting Date: February 10, 2006

Present: Tom Wagner, Patti Worsham, Rex Beck, José Durán, Cheryl Honoré, Diana Webster, Ron Pardee, Chip Stearns, Chie Ishihara, Charlie Wycokoff, Don Wilcoxson, LaNesha Judon

Not Present: Gail Zwart (funeral), Michael Chaks (out sick)

Meeting Convened: 10:15 AM

I. Agenda

Motion to approve the proposed agenda (Webster, Beck). Motion Carried

II. Program Review requirements for Business Discipline

A. Diana Webster distributed copies of Program Review Timeline/Action Plan for Business Administration Discipline. M/S/C this general Timeline/Action Plan.

Confirmation by consensus of Ron Pardee, Diana Webster and Patti Worsham as Action Plan facilitators for their respective campuses.

Approval of Proposed Action Plan and Timeline by Consensus:Diana will maintain and facilitate action plan (to include task responsibilities) and email to Discipline members. Rex will attach action plan to these minutes. o Diana asked Discipline members to contact her via cell phone when

needed at 951-232-5671.

Approval by consensus of WebCT methodology for Program Review Communications / Online Discussions

o Ajené and José will ask Open Campus to establish a WebCT site and discussion board for Discipline, and will facilitate design of discussion board. Ron, Diana, and Patty will provide initial topical content.

III. Student Learning Outcomes & Assessment (and Group Collaboration / Discussion)

A. Ron and Diana presented the requirements for Student Learning Outcomes (SLO) and Course Assessment requirements for Program Review and the group discussed the options.

B. Selection of Course for Assessment

1 BUS 10 was selected.2 Pre and Post Tests will be administered beginning spring 2006, to be anonymous

with respect to student and instructor.

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3 Focus will be on SLO #4 from current course outline: Apply course content to understand, analyze and form opinions about current issues in business and the economy.

C. Break-out groups drafted SLO’s for courses within sub-disciplines, and SLO’s for certificate programs.

III.New Course Outline Review

A. Chie Ishihara presented a marketing research course for adoption. Motion to approve (Webster, Wyckoff) Marketing 101 as both workshop and

permanent course with number to be determined. Motion Carried

IV. VTEA

o Ron reported that VTEA money has been taken from some projects that did not spend approved funds.

o March 3rd is next VTEA planning day. Evidence of review by discipline must be presented for VTEA approval.

IV. Advisory Committee

o Ron will schedule Business advisory committee meeting during March or April.

V. Report From Those Who Attend Morning’s Workshops

o SLO and Assessment: Diana will email notes to the discipline.

VI. Plan Development and Commitments for Continued Course Outline Review/Revision

VII. Future Scheduled Meetings

o Feb 24th, March 24th, April 21st, May 19th

Meeting adjourned at 3:00 PM

Attachments: a. Program Review Timeline / Action Planb. SLO’s for Logistics Managementc. xx

RGB, 02/10/2006 Rev. 1

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PROGRAM REVIEW TIMELINE / ACTION PLAN

forBUSINESS ADMINISTRATION DISCIPLINES

WHAT /TASKS WHO WHEN WHERE HOW COMMENTS1. Program Review Workshop Pardee, Worsham, Webster Feb 8-9, 06 RCC Provide Info, Respond to

Questions2. Meet with PR Support Mbr for

detailed taks list and timelinePardee, Worsham, Webster By 2/28 Pardee’s Office

3. Orient Faculty to Tasks, Processa. ID areas requiring Adjunct

leadershipb. Recruitment of Adjunct Faculty

for ID’d areas (contingent on approval

c. ID questions to ask / study by overall discipline and subject area & materials to gather

d. Review / revise / adopt timeline

Pardee, Webster, Worshama. All b. TBA

c. All d. All

Feb 10 & 2/24 06With followup at monthly discipline meetings.

Discipline Meeting In person. Findings to be summarized for report

3. COR Updatesa. Inventoryb. Get ACCESS system set upc. Format

d. Content

e. Submit to Curric

Webster coordinatesa. Webster / Grimb. Webster / Initiator/ Com

Ctr Specialist/L Steelec. Subject area facultyd. Subject area faculty

Begun Oct.Complete 3/30 COR revisions.All submitted to Curric by 4/30

Electronic Electronic (WebCT)Reviews, Discipline approvals (electronic and physical)

4. COR Finalization All In April…by 4/30

Special Disc. COR Session - Riv

Special Discipline session to finalize and/or complete any straggling CORs

5. Certificate Updates SLO’s 2/10 Discipline Mtng Meeting Activity6. Review Data Packet All Feb /March Elec.& March Disc

Mtng.Meeting Activity

7. Responding to study questionsa. General Disciplineb. By subject area

a. Allb. Leadership by

campus coord; Sub area FT & Adj

a. Feb- Marb. Feb- Mar

Discipline MtngElectronic

a. Meeting Discussionb. Electronic (web-CT) /email question and reply

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WHAT / TASK WHO WHEN WHERE HOW COMMENTSc. Compilation of faculty responses to subject area questions

Campus Coordinators March -April Independent Compile & send to Webster

7. Data Analysisa. Coord with David Torresb. ID what data neededc. Other

Pardee & 1 rep each subject:BUS/MAG/MKT- WilcoxsonACC HonoréPAL JudonRE WagnerOnline WagnerHybrid WagnerMV WebsterNor WorshamRiv Wilcoxson

March-April Disc. Mtngs Review with faculty in March & April Disc. Meetings and on Web-CT

8. Compilation of preliminary Draft for discussion / improvements

Lead: WebsterSuppor:t Pardee, Worsham

3/30 Independent Tel, Electronic (Web-CT)communication with faculty

9. Compilation of semi-final draft & submission to DAC for review of Outcomes & Assessment section

Lead: WebsterSupport: Worsham, Pardee

4/30 Independent Inclusion of new data, analysis, comments from reviews

10. Review and Finalize PR Doc Webster, Worsham, Pardee 5/30 Meetings In person and/ or telephone & electronic collaboration

11. Revise Document Ass needed & resubmit to PRC

Webster, Worsham, Pardee 9/15/06 Meetings In person and/ or telephone & electronic collaboration

12. Get sign off sheet routed & finalized Pardee 10/1 Running around all over

Running around all over

13. Continue the Cycle with Annual reviews of the process & continue the assessment cycle toward continual improvement

Leadership: TBDAll responsible!

2007 on! Regularly scheduled Discipline Meetings

Discussion

14. Outcomes Assessment in addition to SLOs

Determination of necessary areas by all

2/10 & 3/15 Discipline Meeting Discussion

15. Inventory existing assessment efforts by Dept and subject area

All 2/10 – 3/15 Discipline Meeting and electronic communication

Discussion and written responses

16. Determine the course for the required Development and Implementation of a plan to assess learning in ONE subject area.

All discipline members 2/10 – 3/30 Discipline meeting & electronic communication

Discussion and written responses

17. Timeline for implementation of assessment in other courses

a. Draft – Pardee, Webster, Worsham

b. Approval- all

3/15

3/30

Telephone Mtngs

Discipline Meeting

Discussion & electronic collaboration

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WHAT / TASK WHO WHEN WHERE HOW COMMENTS18. Additional tasks may be added as

needed!19.20.21.22.23.24.25.26.27.28.29.30.31.32.33.34.

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Student Learning Outcomes

Logistics Management Certificate

Upon successful completion of this program, students should be able to:

9. Analyze the business elements that comprise the logistics function.

10. Examine warehouse operating and service procedures.

11. Formulate purchasing decisions

12. Compare different modes of transportation

13. Explain procedures for filing freight claims

14. Analyze types of freight and logistics contracts and their provisions.

15. Diagnose logistics software selection and implementation procedures.

16. Explain the workings of inventory management systems.

Business Administration CertificateWith Logistics Management Concentration

In addition to outcomes from the core Business Administration courses, and upon successful completion of this concentration, students should be able to do 4 to 6 of the following eight things:

9. Analyze the business elements that comprise the logistics function.

10.Examine warehouse operating and service procedures.

11.Formulate purchasing decisions

12.Compare different modes of transportation

13.Explain procedures for filing freight claims

14.Analyze types of freight and logistics contracts and their provisions.

15.Diagnose logistics software selection and implementation procedures.

16.Explain the workings of inventory management systems.

RGB, 02/10/2006

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BUSINESS DISCIPLINE MEETING MINUTES

Meeting Date: February 24, 2006

Present: Rex Beck, Jose Duran, Ron Pardee, Patty Worsham, Cheryl Honore, Charlie Wycokoff, Chie Ishihara, Diana Webster, Chip Stearns, LaNesha Judon-Decarmo

Not Present: Gail Zwart (District business- Norco campus leadership forum), Tom Wagner (District business-Norco campus leadership forum),Don Wilcoxson, Mike Chaks

Meeting Convened: 9:00 a.m.

I. Agendaa. Motion to approve the proposed agenda. Motion carried (M/S/C)

II. Program Reviewa. Real Estate Course Outlines

i. Need course outline revision cover page created and appropriate signatures for courses RE 80-86. Tom to prepare these cover sheets and turn them over to Ron Pardee and Chip Hertzerg.

b. Student Learning Outcome Assessmenti. Business 10 Pre-test/Post-test Assessment

1. Charlie Wycokoff has prepared this test and has distributed it to appropriate faculty

c. Task List Matrixi. Item 1 completeii. Item 2, pendingiii. Item 3.1a: what areas require adjunct leadership?

1. Real Estate: Tom Wagner2. Paralegal: LaNeshia3. Marketing: Chie, Charlie, and Jose4. Logistics: Rex5. Accounting: Patty, Cheryl, and Chip6. Business: Charlie

a. We will hold on doing anything with adjunct faculty for WebCT until the next discipline meeting.

iv. Item 3.1b: we need to document conversations with adjunct faculty demonstrating their involvement with program review (retain emails, etc.)

v. Item 3.1c: We will hold on thisvi. Item 3.1d:

1. motion to approve the timeline (Worsham, Wyckoff), Motion carried (M/S/C)

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vii. Item 3.2a-d and Item 4: Pending Course Outlines for Approval.

1. Diana will first send them to the appropriate people for final approval and they will past to Jose for posting on the WebCT website for discussion and approval and action taken at our next meeting.

2. Document approval.a. Rex proposes that we have a bit of a cross-

referencing problem. We could insert a page break at the end of the document stating the date of approval- just an extra page inserted at the end of the document with an approval log. Ron and Patty in favor of this method. Cheryl, proposed simplifying this method to simply put a note at the bottom of the course outline stating “approved discipline meeting 2/24/06). Approved by consensus.

i. Chip will contact Kristina Kauffman’s office to see if we could get some server space on the website for the Business discipline.

viii. Item 5 Certificate Updates: Creating SLO’s for the certificate patterns. Those that have been completed are:

1. Logistics concentration2. Business Administration3. Marketing concentration4. Management concentration

a. Those that are still outstanding are: i. Accounting (Patty)ii. Real Estate (Tom)iii. Operations and Production

Management (Ron)iv. Paralegal (LaNesha)v. Retail Management WAFC (Ron)

1. Due by March 20th

ix. Item 6: Review Data Packet. Ron spoke with Daniel Martinez regarding this material. Ron has agreed to take the lead on this item. Patty to forward recent email from Kristina Kauffman regarding data.

x. Item 7: Study Questions. This is referring to the program review documents. Our next step here is to initiate discussion on these questions. Patty will post these on the discussion board as soon as we have access to the site.

xi. Items 8 and 9: Data Analysis. Ongoing. This is far enough out that we can’t begin on this.

xii. Items 10-13. Too early to take actionxiii. Item 14: Outcomes Assessment:

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1. Business 10 course has started this process and we need to start collecting data from all the other gateway courses.

xiv. Item 15: Inventory existing assessment efforts by Department and subject area.

1. As a discipline we have decided to start this process of developing assessments (pre-test/post-test) for each certificate pattern (concentration). We started with the Business 10 course and are refining our assessment tool.

2. Prior to Fall 2006 we will identify the gateway courses for each certificate pattern and will prepare assessments for the following concentrations: Logistics, Accounting, Real Estate, Paralegal, Management.

3. Some of these we can gradually implement them. For Fall 2006. These pretests need to be completed by May 19th (our last discipline meeting) in order to administer on the first day of class:

a. ACC 1A (Patty)b. MAG 44 (Gail)c. MKT 20 (Charlie)d. PAL 10 (or BUS 18a, LaNesha to decide)

(LaNesha)For Spring 2007:e. RLE 80 (Tom)f. Retail Management (Ron)

Data Collection: LaNesha asked where this data goes once we’ve collected the test results. We need to use this data to generate discussion among ourselves. We need to maintain this documentation, in hardcopy, in one place, for ourselves and accreditation. We can post our summary findings on the website.

Charlie suggestede that each subject has be assigned to a point person. The point person would then generate the exam and answer key, disseminate the exams, collect the exams and write a brief summary analysis of the results and bring the summary up for discussion at the next discipline meeting and record/summarize the results in a central location. Consensus agreement.

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III. VTEA funding for 2006/2007a. If you want funding you need to attend the upcoming meeting.

Funds have been reallocated if they have not been used. Next meeting is scheduled for March 3.

IV. Marketing 101 a. Approved as a workshop by Dr. Maghoori and is approved for Fall

2006. We need to work on building advisories and or prerequisite in order to process this for curriculum.

V. BUS 22 and CAT 31a. Ron has had two students and were denied for substituting CAT 31

for BUS 22. Our contention is that BUS 22 is taught at a higher level than CAT 31. One possibility is to go to the CAT 31 faculty and propose we cross-list the courses. Another is to place more emphasis on the management content of our course. Ron will get an electronic copy of CAT 30 and CAT 31 and will email them to the entire discipline for review and discussion. Diana proposes taking this to Dr. Maghoori and soliciting his support for this course being taught exclusively by the Business discipline as we need some administrative intervention for solving this problem.

VI. Future Scheduled Meetingsa. March 24b. April 21c. May 19

VII. Meeting adjourned at 10:38 a.m.

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Business Discipline MeetingMarch 24, 2006

Minutes

Members Present: Rex Beck, Mike Chaks, Jose Duran, Cheryl Honore, Chie Isheharia, Laneshia Judon, Ron Pardee, Chip Stearns, Tom Wagner, Patty Worsham

Members Absent: Charlie Wyckoff (district travel), Don (Ajene) Wilcoxson (in class)Gail Zwart

Minutes for the February 24, 2006 meeting were approved as presented electronically. (MSC Webster / Chaks, Honore abstained)

1. Course / Certificate revisions (this item was tabled)

Real Estate CertificateRLE 80RLE 81RLE 82RLE 83RLE 84RLE 85RLE 86

2. Accounting Distance Ed approval Patty Worsham reviewed the status of several Accounting classes (ACC 1A, 38 &

68) that are now scheduled to be reviewed for distance format approval at the April curriculum committee meeting. Chip Stearns agreed to attend the meeting if Patty was unable to. (no action taken)

3a. Program Review statusThis was a discussion item reviewing the status of tasks assigned during the

February meetings. Ron Pardee will be attending a data analysis workshop scheduled for later in the month and will contact the research office for further assistance in formatting the data provided.

Diana Webster will post revised course outlines on the WebCT discipline site for review, discussion and electronic approval. All discipline members were reminded to frequently check the discipline site. (no action taken on program review)

3b SLO Assessment

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Ron Pardee updated the members on the status of the BUS 10 SLO research project. Not all BUS 10 faculty administered the pre-test and submitted pre-test data. It was agreed that it is now too late to be of value. Late start classes are still to submit pre-test data. Post tests should be administered during the last two weeks of the semester and results submitted to Charlie Wycoff on the reporting form he provided. (no additional action taken)

4. Cosmetology Business Degrees (review and recommend any needed changes)Ron Pardee opened a discussion regarding the two Cosmetology Degrees /

Certificate patterns Cosmetology Business Administration (Core requirements)Entrepreneurial ConcentrationManagement and Supervision Concentration

It was agreed that ACC 55 should be included as an alternative to ACC 1A Members of the discipline were asked to make recommendations on the Discipline site within a week and we would approve recommendations online. Those recommendations would then be presented to Peter Westbrook in Cosmetology. (No action taken)

5. Public Administration certificate and degree (2102.00 TOPS code)There was consensus support for the cross discipline development of an

Associates Degree in Public Administration with the Business Discipline and the Ben Clark facility. Some discussion questioned which FSA would be necessary we agreed that most universities would be more favorable about transferring in Business and Management courses into a BPA program than they would be in accepting AJ courses.

It was suggested that Gail Zwart and Ron Pardee continue to try to work with Bill Vincent in developing an Associates Degree in Public Administration.

6. Advisory Committee meeting(s) March 30 or 31?Ron Pardee agreed to schedule an advisory committee meeting to review VTEA

applications on one of the listed dates. (No action taken)

7. VTEAEach campus presented an overview of their VTEA plans for the 2006-07 year.

Moreno Valley intends to work with the Medical Assisting program in developing a wireless computer classroom.

Norco intends to request only staff development / conference funds.Riverside intends to ask for Software licenses, ACBSP membership, Faculty staff

development and one wireless printer.

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All three plans were approved (MSC Webster / Duran, unanimous)

8. From the floorDiana Webster requested the status of answering the accreditation questions Dr.

Tillquist was asked (then forwarded to us). It was agreed that since he is no longer the Dean for Business, we would take no further action until asked by the appropriate office.

There was brief informal discussion questioning if there is a formal protocol for discontinuing or cancelling a program. No one knew of any existing protocol.

Diana Webster agreed to create a draft of the online offering rotation for Fall 06 and beyond.

Ron Pardee announced the Thompson publishing will make a brief presentation at 11:00 AM at the April 21, 2006 discipline meeting. They intend to host a lunch for the discipline members following.

Future scheduled meeting dates: April 21 May 19

Respectfully submitted, Ron Pardee 4-1-06

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COPY OF EMAIL RE APRIL 2006 BUS DISCIPLINE MEETING CANCELATION

From: Pardee, Ron Sent: Thursday, April 20, 2006 9:58 AMTo: Beck, Rex; Chaks, Michael; Duran, Jose; Honore, Cheryl; Ishihara, Chie; JudonDecarmo, Laneshia; Pardee, Ron; Stearns, Frank; Wagner, Tom; Webster, Diana; Wilcoxson, Don; Worsham, Patti; Wyckoff, Charles; Zwart, GailSubject: Cancellation of April discipline meeting Greetings, It appears that we need to cancel this month’s discipline meeting. Sorry! See you all next month for the last meeting of the academic year. Ron Pardee

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BUSINESS DISCIPLINE MEETING MINUTES

Meeting Date: May 19, 2006

Present: Rex Beck, Jose Duran, Ron Pardee, Patty Worsham, Charlie Wycokoff, Chie Ishihara, Diana Webster, Rex Beck, Gail Zwart, Tom Wagner, Mike Chaks, Cheryl Honore, LaNesha Judon-Decarmo

Not Present: Chip Stearns (On District travel )Don Wilcoxson (in class),

Meeting Convened: 9:00 a.m.

VIII. Agendaa. Motion to approve the proposed agenda. Motion carried (M/S/C)

IX. Course / Certificate revisiona. BUS 90

i. Add Business 90 (International Logistics) to :1. Certificate in Logistics Management and AS degree.2. Certificate and AS degree in Business Administration

with Logistics Management concentration. a. Rex has strong support with the introduction of

this course. Department is in favor of adding this course to the Business concentration pattern. (M/S/C, Wycoff /Chaks). Passed unanimously.

b. Insurance Program certificatei. Background information. Charlie posted on the discipline

website the course outlines for 6 insurances courses (INS 51-INS 56). This program is resulted in a million dollar grant to Solano College. They’ve done all the research and has been approved by their district chancellor. It’s being approved as a model by other community colleges by the state that they can adopt. The catch is we have to accept it exactly as it is written. Charlie has made a few minor changes. Charlie did not write the SLO’s and thinks they are weak, not what he would have written but… This has been written to be a stand-alone major. They would be a certificate pattern and stand-alone Associate Science degree. This program represents a total of 31 units and they are all specified. We don’t know a TOPS code for this yet, but in order to for it to be independent and could be something that’s still coming from the Chancellor’s office.

1. INS 51, INS 52, INS 53, INS 54, INS 55, INS 56

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2. Motion for approval of INS 51- INS 56 and a stand alone certificate pattern of 31 units. (M/S/C, Chie/Patty). Passed unanimously.

c. Review course outlines for the following courses: BUS 20, MKT 40, MAG 46, and MAG 47, RLE 80 – RLE 86. Tom proposes we send these on 11 courses to curriculum, simply to put into what we hope is the newest format. There is no substantive changes. BUS 20 did have changes but these were made months ago. We are approving them contingent upon minor format issues to comply with curriculum committee. (M/S/C, Webster/Duran). Passed unanimously.

X. Program Review statusa. SLO Assessment

i. One of the things that is becoming critical is the BUS 10 assessment. We are in good shape here and have administered the pre-tests and now need to administer the post-test and get the results to Charlie.

ii. As a department we decided that our approach would initially develop assessments for our gateway courses but ultimately we need to develop and offer assessments (pre/post-tests) for all courses and to then rotate

iii. Outstanding assements to be completed by start of Fall semester 2006

1. ACC 1A (Patty)2. BUS 18a (LaNesha)

a. Depending on offerings the following need to be completed:

i. MAG 44 (Gail)ii. MKT 20 (Charlie)iii. RLE 80 (Tom)iv. PAL 10 (for Spring 2007)

1. Charlie suggested our approach should be to develop the questions and post the assessment on the website for department review.

XI. Tasks assigned on action plana. Ron discussed status in this area. We are behind in all areas. Ron

has attended 2 meetings on data review and analysis. Ron is learning how to navigate the data and is having marginal success. It’s setup to create pivot tables and Ron thinks are good for descriptive statistics but are not good for analytical statistics. So Ron is hoping to spend more time on this over the summer. Diana is taking on the course of revising the overall course descriptions. Ron, Diana, and I to meet the day after graduation to reformulate our approach.

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XII. Cosmetology Business Degrees (review and recommend any needed changes).a. They offer a degree with a Business Administration concentration

and an entrepreneurial concentration. Peter Westbrook has asked us to take a look at this and see if it makes sense.

i. Mike, Cheryl and Patty propose we change ACC 1A to EITHER ACC 1A OR ACC 55. Propose to remove ACC 1B and replace it with ACC 65 (computerized accounting).

ii. LaNesha is suggesting BUS 18a be included in this certificate pattern.

iii. Gail suggested MAG 56 (Human Resources) as a choice.1. (M/S/C, Diana/Jose). Unanimously approved.

XIII. Public Administration certificate and degree (2102.00 TOPS code)a. This is still at a standstill. Ron has made a few overtures to Bill

Vincent. The Ben Clark center still wants to develop this degree and we have a list of suggested courses and have submitted them to the Ben Clark people and are awaiting their response.

XIV. Retail Management (WAFC) advisory committee meeting June 2 10:00 AM (volunteer?) a. Stater Brothers has employees have just completed a series of

these classes. We need a representative from our college to attend Ralphs advisory committee meeting. Gail proposes we send our PR person to attend this meeting (Linda Reifschneider). There are 10 courses that are required and we are getting enrollment. State Brothers you cannot get a promotion into management without this certificate.

XV. VTEA update a. Award for Riverside, $7,250.00 software license fees and ACBSP

membership Faculty staff development & printer for BE 206 were not funded. MV submitted proposals and Jose suspected there wouldn’t be enough money this year. Jose then worked with the Medical Assisting faculty member on a joint proposal for a wireless tablet classroom. Ron went to a training class on “Making Sense Out of Data.” Ron will email us some analytical stuff

XVI. Staff Development reports Ron Pardee  “making Sense of Data” seminar presentationa. Ajene Wilcoxson, Innovation conference. Ajene feels we should

become a member of the Community College League for Innovation. If we get approval for staff development funds, Ajene feels we should attend. More information can be found at www.league.org.

b. Charlie Wyckoff  attended a 3 day conference on Leadership. A presentation by Vicki Rogers at Jet Blue University, Charlie will pass on the weblink once it becomes available. What’s really needed from the business department is business communication. Soft skills, meeting skills. These components are currently being taught in the Business Communications class. Also learned about

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Siriusmagic.com. Ron spoke with the faculty innovation center in MLK and learned that they will prepare 5 minutes of streaming online video for anyone who would like it.

c. LaNesha attended a seminar she attended given by Patricia Moody, 3 Letters from Teddy is a worthwhile read. She will disseminate to anyone who would like a copy.

XVII. International Business Certificatea. Chie proposes this certificate pattern to include the following

courses:i. Required: BUS 10, BUS 40, BUS 43ii. Elective: 2 of the following: BUS 46, BUS 48, BUS 90, BUS

201. All of these courses currently exist . (M/S/C;

Gail/Tom) to approve this locally approved certificate. Unanimously approved.

XVIII. Discipline Facilitatora. Ron announced that he is resigning as discipline facilitator. Ron

opened the floor for nominations. Gail, Tom and Patty nominated Rex Beck. Diana offered to take it on for the Fall semester and we could then find someone to take it on in the Spring. (M/S/C, Tom/Patty) Diana has accepted the position and the discipline by consensus for Fall semester only.

XIX. Publisher presentation, Thompson. a. Representatives provided us with lunch (thank you!!) and discussed

upcoming text editions and WebCT material. XX. Meeting Adjourned 11:00 a.m.

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BUSINESS ADMNISTRATION DISCIPLINE

MEETINGMINUTES

August 24, 2006

Present: Diana Webster, Ron Pardee, Patti Worsham, Gail Zwart, Charlie Wyckoff, Rex

Beck, José Durán, Tom Wagner LaNeisha Judon, Chie Ishihara, Cheryl Honoré

Not Present: Ajene Wilcoxson (sick) Mike Chaks (absent)

Meeting Convened was convened by Diana Webster at 10:45 am

AGENDA

Motion to approve the proposed agenda (Diana). Motion Carried (all)

MEETING SCHEDULE FOR 2006-2007

A. Diana distributed a proposed discipline meeting schedule for 2007-2007

Meeting dates have been agreed upon and confirmed as follows:o Fridays 9:00 am – noono August 24 considered as FLEXo Sept 15o October 20o November 17o December 15 (as needed) considered as FLEXo February 9o March 23o April 20o May 18

Gail noted that Norco campus has campus hours on Fridays, thus Norco members may not be able to attend some of the future meetings

Gail motioned for approval of the Discipline Meeting Schedule Motion carried by all

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ONLINE COURSE PLANNING GRID

A. Diana distributed copies of Business Discipline Online Course offering Plan.

Confirmation by consensus that the Fall 06 course schedule is on target as previous scheduled

B. Discussions were held on class offering based on Fall 06 course schedule.

Discussion included the following issues -

Should we be adding more OL courses, or should we wait until F2F is filled before any OL is added.

Should we wait to open shadow classes after the 1st day of classes, after confirming that OL classes are filled and that F2F have healthy enrollment

How can we ensure the quality of OL classeso Tom presented a new manual on How to Teach

Online,which will be available on our WebCT site

o Continue to have Program Review and Faculty Eval

Confirmation by consensus on the summary of the above discussions as:

There is an undeniable pressure to schedule OL as well as more F2F classes. There are challenges but will try to work with our schedule and do the best we can

Continue to strive to do well as RCC but incorporating a good standard for OL classes

Ask Web Advisor to take off the “OL only” check box to encourage students to consider F2F classes as well

C. Winter 07 class offering as Discipline was discussed.

Confirmed by consensus. Chart attached

D. Spring 07 class offering as Discipline was discussed.

Confirmed by consensus. Chart attached

E. Meeting was opened to discuss “Other” issues

No issues were raised

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ONLINE VS. CLASSROOM

A. Confirmed by consensus that this discussion was covered by III above.

VTEA

A. Moreno Valley: Jose shared his experience of successfully receiving VTEA fund and will share his requisition form that was used

B. Riverside: VTEA fund was applied for software license upgradesC. Norco: Did not apply for VTEA fund

PROGRAM REVIEW

A. Student Learning Outcomes

1. BUS 10 SLO Report & implications

Charlie presented the results of BUS 10 pre/post tests from Spring 06.

Consensus to implement another pre/post test for Fall 06 with higher participation from faculty teaching BUS 10

There was some discussion regarding questions 4 and 5 and the results of those, although we may want to change, we have decided to stay with both for continuity for re-testing. For question number 5 it was a course focused question, while it had an initial high question answer rate, understanding was demonstrated in the post test.

2. SLO pre-test for

ACC 1A : Patti created the pre/post test. Cheryl requested

discussion with Patti for revision. Test was approved pending Cheryl’s imput.

BUS 18A : LaNeisha will create the pre/post test RLE 80 : Tom wasn’t present during the discussion.

Consideration for pre/post test for RLE80 will be deferred to Spring 07

MKT 20 : Charlie created the pre/post test. Consensus that the test was meeting the criteria. Suggestions was made to alter Q5 on buzz marketing to replace with a

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question regarding Channel of Distribution. Charlie will make the changes for implementation.

MAG 44 : Gail created the pre/post test. Suggestions and recommendations were made by the discipline.

Green light was given to implement the test for Fall 06

Jose has agreed to upload all of the above pre/post tests on the WebCT Business Discipline site.

3. Course Outline for BUS 18 A and B

LaNeisha presented the course outline for 18 A and B to be reviewed by the discipline. Some suggestions were made and the outlines were approved by consensus.

B. Data Analysis

1. Data Analysis

Ron presented the statistical chart representing a set of data analysis regarding business department courses.

After discussions, interpretations and analyses, the discipline found the information to be highly informative and useful for the program review (for funding for staffing, programs, etc.)

Ron has agreed to bring different sets of cross analyses of the data at future discipline meetings.

The data is available at RCCDfaculty.net with password 11111.

C. Program Review Progress, Review of Tasks to do

Agreed by consensus to defer until the next meeting

COURSE CONSISTENCY OF REQUIREMENTS (papers, projects, etc)

Agreed by consensus to defer until the next meeting

COURSE OUTLINES WORK SESSION

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Agreed by consensus to defer until the next meeting

OTHER

No issues for discussion raised

HANDOUTS

Diana will hold on to the following handouts until the next meeting

o Bloom’s o Course Outline Checklist

Motion to end the meeting moved by Jose and seconded by Charlie.

Meeting adjourned at 3:35pm

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BUSINESS DISCIPLINE MEETING MINUTES

Meeting Date: September 15, 2006

Present: Diana Webster, Ron Pardee, Patti Charlie Wyckoff, LaNeisha Judon,Cheryl Honore, Mike Chaks, Chie Ishihara (writer)Rex Beck, Jose Duran (via telephone conference)Patti Worsham (via telephone after teleconferencing failed)

Not Present: Ajene Wilcoxson (sick) Tom Wagner, Gail Zwart (conflicting meeting)Patti Worsham (

Meeting Convened: 9:10 am

I. AGENDA

Motion to approve the proposed agenda (Diana). Motion Carried (all)

II. MINUTES & MINUTES TAKERS

A. Diana needs a few more days to review the Meeting Minute Chie prepared for the August 24, 2006 meeting

III. FINANCIAL SERVICES FOCUS GROUP

A. Ron explained the project

Clement’s group of Utah conducted a Focus Group meeting to the banks and credit unions on behalf of RCC to learn about how best RCC can serve the banks and credit unions in exchange for financial contribution to the college.

The Academics side was requested to present what RCC can do in response to the requests banks and credit unions made in the Focus Group.

Charlie was assigned to present to the banks and credit union Some of the ideas included internship, communications classes,

supervisory classes, etc. As the next step, for further clarification and planning, Charlie will

contact Linda Reifschneider

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IV. INTERNATIONAL BUSINESS CERTIFICATE PROGRESS

F. Chie distributed the course offerings for the International Business Certificate she has been working on.

The concept of the certificate has been approved by the Academic Planning Committee.

Suggestions were made by the discipline as to which courses should be required and which should be optional courses

As the next step, Chie will confirm with the various departments of the course content (optional courses) and present to the discipline again during the next meeting

Motion to accept the proposed concept of course offerings with the understanding that it will be confirmed by Chie and presented to the discipline at the next meeting. Motion moved by Mike and seconded by Ron

III. MARY RYDER’S OCC ED POWERPOINT SLIDES

A. Not Discussed during this meeting.

IV. SLO PRE-TEST PROGRESS REPORTS & THOUGHTS

A. Diana suggested a revision in form that indicates the response by colleges in preparation to retain the respective results and continuation of data as RCCD splits into 3 colleges.

SLO pre-test are accomplished for MAG 44, BUS 10, ACC 1A, BUS 18AMKT 20

Jose will post the blank document/form on the webct site For on-line courses, position the SLO pre-test as “pretest for

knowledge” and execute the test prior to the course beginning (before the first assignment)

V. THE DISCIPLINE: A FAMILY or INTERNECINE WARS?

A. The discussions were as follows:

The issues are on Online Offering by each colleges, whether it is the best strategy considering the 3 colleges as a whole, and

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whether there may be cannibalization between colleges and between on-line vs on-ground classes

The consensus was to stay with the decision we have already made during the last discipline meeting with the understanding that each college gave it a good thought and acted in good faith that the course planning was the best as we have decided

VI. CURRICULUM

A. This item will be postponed until the October meeting

VII. PROGRAM REVIEW

B. Diana presented the assessment chart

Grand chair for the Program Review project with our discipline is Patti, with Ron chairing Riverside and Diana chairing MV

The three will meet before the next discipline meeting to draft the document for the direction the discipline needs to take to complete the documentations for the program review

The October meeting will be an all day meeting dedicated only for the program review and all the discipline members are to meet in person. McGraw-Hill will provide lunch in exchange for a 10 minute presentation in the beginning of the meeting

VIII. OTHER

A. No issues were raised

Motion to end the meeting moved by Jose and seconded by Ron.

Meeting adjourned at 11:15 am

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BUSINESS ADMINSTRATION DISCIPLINE MEETING MINUTES

October 20, 2006

Present:

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Mike Chaks (left at 11:20)Cheryl HonoréChie IshiharaLaNeisha Judon (arrived at 1:30)Ron Pardee Chip Sterns (left at 11:00)

Tom WagnerDiana WebsterAjené WilcoxsonPatti WorshamCharlie Wyckoff

Not Present:Rex Beck (Other District obligation)Jose Duran (Other District obligation)

Gail Zwart (personal necessity leave)

Meeting Convened: 9:00 am

VIII. AGENDA

Motion to approve the proposed agenda (Webster/Pardee). Motion carried unanimously. Chie Ishihara agreed to take the minutes notes for this session.

IX. EMERGENCY DISCIPLINE BUSINESS

B. Tom Wagner presented the Banking Operations Proposed Certificate Pattern Discipline members suggested that Mkt 20 be advisory. Motion to approve (Pardee/Wyckoff); Motion carried unanimously

B. Tom Wagner presented Banking & Finance Proposed CORs: BKF1 & BKF2 The discipline consensus was that the courses would need to be renumbered as

BKF 50 and BKF 52 consistent with course numbering for non-transferable classes

Motion to approve the two courses as presented (Pardee/Stearns) Motion carried unanimously.

C. Chie Ishihara presented International Business Certificate with revised selection of optional courses

Motion to approve as presented (Wilcoxson/Stearns) Motion carried unanimously.

III. PROGRAM REVIEW PLAN / MATRIXB. Reviewed the modified matrix as the entire Discipline

Motion to approve the revision of the matrix (Wagner/Worsham) Motion carried unanimously.

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IV. BREAK-OUT SESSIONS BY SUBJECT AREASLO COLLABORATIVE DISCUSSION

A. Diana reminded the Discipline to respond to the questions on Discipline WebCT. B. A total of 75 CORs need to be completed for review and approval by the next Discipline

meeting on Nov. 17.C. The group divided up into breakout sessions to work on SLO’s and COR’s that meet the

content as well as the format requirements and to complete the course matrices.D. Diana will develop and distribute the matrix with assignment of individual names to

specific courses as determined in the breakout groups.E. Faculty were asked to address the following:

What do we want students to learn and be able to do? Is there consistency with the COR SLO’s Review & Revise the COR’s and/or devise a plan to get them done before 11/17.

F. Breakout groups and individuals posted summaries of their actions/findings on the Discipline Web CT site.

V. LUNCH PRESENTATION

A. Representatives of McGraw –Hill provided a buffet lunch and discussed faculty needs and new texts / editions and features available through McGraw Hill

VI. BREAK-OUT SESSION BY SUBJECT AREA

Faculty continued work on SLO’s and CORs Faculty discussed and completed the General Education Matrices for each COR.

VII. DISCIPLINE APPROVALS FOR CERTIFICATE SLO

The discipline discussed the format and wording and reviewed and took action on the following Certificate/Concentration SLOs:

A. Business Administration Certificate SLOs Motion to approve the certificate SLOs (Wagner/Worsham) Motion carried unanimously.

B. Accounting Concentration SLO’s Motion to approve the certificate SLOs (Honoré/Worsham) Motion carried unanimously.

C. General Business Concentration SLO’s Motion to approve the certificate SLOs (Pardee/Wagner) Motion carried unanimously.

D. Management / Marketing Concentrations Previously approved

E. Real Estate Concentration Motion to approve the certificate SLOs (Pardee/Wagner) Motion carried unanimously.

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F. Insurance Certificate This certificate is a stand alone certificate, and not part of Business Administration Certificate Motion to approve the certificate SLOs (Pardee/Wagner) Motion carried unanimously.

G. Logistics Concentration and Logistics Management Certificate SLO’s These had been previously been approved

H. Operations and Productions Management Certificate Motion to approve the certificate SLOs (Pardee/Judon) Motion carried unanimously.

H. Retail Management / WAFC Certificate Motion to approve the certificate SLOs (Pardee/Wagner) Motion carried unanimously.

I. International Business Certificate (proposed --locally approved) This certificate is a stand alone certificate, and not part of Business

Administration Certificate Motion to approve the certificate SLOs (Ishihara/Wagner) Motion carried unanimously.

J. Banking and Finance Certificate & Concentration Motion to approve the certificate SLOs (Wagner/Pardee) Motion carried unanimously.

K. Paralegal Associates Degree Motion to approve the certificate SLOs (Pardee/Wilcoxson) Motion carried unanimously.

VIII. ACCOUNTING AS A SEPARATE DISCPLINE

B. Patti voiced the idea on behalf of Chip (left the meeting early) and others to propose the idea of Accounting becoming a separate Discipline from Business.

a. The discussion included the pros and cons of such a move and some members wanted to make it clear that the vote was in support of the accounting faculty and entailed no negative implications.

b. Motion to support the move to establish Accounting as a separate Discipline from Business (Wilcoxson/Wagner)

c. Motion carried unanimously.

IX. MANAGEMENT 47 (REVSION) / BUSINESS 47 (NEW)

A. Ron Pardee discussed the changes to Management 47 and the proposed cross-listed Business 47. Both will need action by the curriculum committee.

Course title revised from “Organizational Ethics” to “Applied Business and Management Ethics”

Cross list the course to a new BUS 47 The above action were supported by the earlier E-vote regarding

the name change and addition of a cross-listed BUS 47 with the same title.

Ron Pardee presented the revised course outline.

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IX MANAGEMENT 47/ BUS 47 (continued)

Motion to approve the revised course outline for MAG 47 and the new course outline for BUS 47 (Pardee/Wagner)

Motion carried unanimously.

X. MAG 57 ORAL COMMUNICATION

A. Elimination of this course from our Discipline The course has been only offered once or twice in the last 6 years Motion to remove the course from our Discipline offerings.

(Webster/Pardee) Motion carried unanimously.

XI. US MEXICO BORDER STUDIES COURSESA. Diana suggested that we might want to eliminate the US-Mexico Border

Studies courses designed for a proposed area of study at the Moreno Valley Campus, but never offered.

Ron Pardee mentioned that Dr. Conyers last year ask that they not be put on suspension.

Diana will talk with Dr. Conyers about the prospective elimination of these courses.

XII. ADJOURNMENT

Motion to adjourn (Pardee/Wilcoxson) Motion carried Meeting adjourned at 4:00 p.m.

Meeting adjourned at 4:00 pm

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BUSINESS ADMINISTRATION DISCIPLINEE-VOTE RESULTS

ISSUE: Proposed Philosophy Course on Business Ethics & Possible Conflict with Business/Management Curriculum

The following set of findings and recommendations was proposed to the Business Administration Discipline with a request to approve (yes vote) or not approve (no vote) the recommendations below:

·      The scope and student learning outcomes of the proposed Philosophy course and our existing course are significantly different. 

Theirs is primarily theoretical with exploration of the theory to business; Ours is a more focused application course exploring issues of business and

managerial ethics with applications to evaluate and implement ethical standards, behavior and social responsibility programs and perspectives in the business and organizational framework.  While our course involves some coverage of ethical theory, it is limited in the overall scope of the class.

·      While the proposed course may be of interest to students who are also business students, the proposed course deals with ethical/philosophical theory first and business as a case-study exploration of these theories. 

The proposed course is directed to the university transfer student who may or may not be a business major or to 4-year business majors who will do the majority of their pre-business coursework here and then transfer.  (Most of you are aware that the majority of our Business Discipline course offerings are not accepted as transferable courses for the 4-year Business Major requirements which are generally upper division requirements.) The proposed course is a general education transferable course and will assist students meet General Education requirements, both here and at their transfer university.

Our course is an applied course designed for working students or business students working on their Certificate in Management and to those with academic and practical experience in business to build their skills in and responsibilities to establish and maintain ethical standards in their work environments.

·      The course TITLE, “Business Ethics” for the proposed course could lead to some confusion for students who are seeking to complete one of the business certificates as well as implying a primary focus on Business rather than the theories of ethics as a primary focus.   Similarly, our course title “Organizational Ethics” is perhaps vaguer than it should be and could be improved and even cross-listed between Management and Business to increase student draw and improve the Business’ students’  ethical behavior in applied business decision-making in their professional lives. 

The Philosophy course will be re-titled “Moral Reasoning and Business” The Management course will be re-titled “Applied Management and Business

Ethics” and will be presented to discipline members for approval as a cross listed course in Business.  Ron Pardee will put together a revised course outline for Management, a proposed course outline for the course under Business, gather the signatures and present both for either an e-vote or action as part of our work on our Marathon October 20 Program Review Meeting.

The issues and recommendations were circulated by e-mail to all discipline members 10/04/06 and votes were tabulated 11/12/07

YES

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VOTES: Rex Beck, José Durán, Cheryl Honoré, Chie Ishihara, Laneshia Judon , Ron Pardee, Tom Wagner, Diana Webster, Don “Ajené” Wilcoxson, Patti Worsham, Charles Wyckoff, Gail Zwart.

NO VOTES: None

VOTES NOTRECEIVED: Michael Chaks, Frank “Chip” Stearns

OUTCOME: FINDINGS / RECOMMENDATIONS APPROVED

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Business Administration DisciplineE-Vote Results

Certificate Updatesrelating to

Management 47 Course Revision and new Business 47 (cross-listed) Course

REQUEST FOR ACTION:

On October 29, 2006, the following request for action was sent to all Business discipline members:

Requested Action: Please respond with your E-Vote by Wednesday Nov 1 so all this can get to Curriculum.

Vote YES to approve all the changes. Vote No if you are against  all the proposed changes.

Request approval of the following changes: Accounting Concentration                       Name change of MAG 47 and offering the option of BUS 47 (new course, same as MAG 47)            General Business Concentration             Name change of MAG 47 and offering the option of BUS 47 (new course, same as MAG 47)            Management Concentration                    Name change of MAG 47 and offering the option of BUS 47 (new course, same as MAG 47)           Operations & Production Management Certificate                                 Name change of MAG 47 and offering the option of BUS 47 (new course, same as MAG 47)

 E-VOTE RESULTS AS OF 11/1/06 ARE AS FOLLOWS:

YES: BeckDuránIshiharaJudonPardee

StearnsWebsterWilcoxsonWyckoffZwart

NO: None

NO RESPONSE:ChaksHonoré

WagnerWorsham

CHANGES APPROVED

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Business Administration DisciplineE-Vote Results

relating toApproval of Bus 61, 62, 63, 64, 64, 65, 66 CORs

(New Insurance Courses)

REQUEST FOR ACTION:

On October 29, 2006, the following request for action was sent to all Business discipline members:

Requested Action: Would you be so kind as to respond by Thursday by 5:00 with your vote:

 YES:  Approve the CORs for Bus 61, 62, 63, 64, 65 and 66.NO:   Don't approve the adoption of these CORS

  E-VOTE RESULTS AS OF 11/9/06 ARE AS FOLLOWS:

YES: BeckDuránIshiharaJudonPardee

WebsterWilcoxsonWorshamWyckoffZwart

NO: None

NO RESPONSE: ChaksHonoré

StearnsWagner

BUS AD 61, 62, 63, 64, 65, & 66 CORs APPROVED BY EVOTE

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Business Administration DisciplineE-Vote Results

relating toApproval of Bus 61, 62, 63, 64, 64, 65, 66 CORs

(New Insurance Courses)

REQUEST FOR ACTION:

On October 29, 2006, the following request for action was sent to all Business discipline members:

Requested Action: We have just had an E-vote regarding all the new insurance courses, Bus 61-66, but one thing that we need to do is vote to discontinue Bus 60 which has been replaced by Bus 61, Introduction to Insurance, and Bus 62, Personal Insurance Principles.  

 Charlie thought we had done that at some prior meeting, but I couldn’t find reference to deleting it in the minutes anywhere, so we need another E-vote. 

 Please reply with your vote by Friday, Nov 10:

 YES:  Deleting Bus 60, Introduction to Risk Management and Insurance, from our offeringsNO:    Keep it!  Duplication is great!  We need even more course outlines to update regularly!

   E-VOTE RESULTS AS OF 11/10 /06 ARE AS FOLLOWS:

YES: BeckDuránJudonPardeeWebster

WilcoxsonWorshamWyckoffZwart

NO: None

NO RESPONSE: ChaksHonoréIshihara

StearnsWagner

BUS 60 DELETION APPROVED BY E-VOTEBUSINESS ADMINSTRATION DISCIPLINE

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MEETING MINUTES

December 1, 2006

Present:

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Gail ZwartCharlie WyckoffDiana WebsterChie IshiharaRon Pardee (left 1:30 pm for medical appointment)Chip Sterns (left 11:15am) Mike Chaks (left 11:15am)

LaNeisha Judon (arrived 10:00 am)Patti Worsham (arrived 12:30 pm)José Duran (arrived 10:45am due to car trouble)Tom Wagner (arrived 2:15 pm)

Not Present:Rex Beck (Other District obligation)Cheryl Honoré (Personal leave)Ajené Wilcoxson

Guest:Chip Herzig

Meeting Convened: 9:15 am

X. AGENDA

Motion to approve the proposed agenda (Webster/Pardee). Motion carried unanimously. Chie Ishihara agreed to take the minutes notes for this session.

XI. DISCIPLINE ISSUES

A. Discipline facilitator for the Spring semester Nomination opened and Patti Worsham nominated Motion to approve nomination (Zwart/Pardee) Motion to close nomination (Chacks/Zwart) Motion carried unanimously

XII. COURSE OUTLINES OF RECORDS REVIEW BY SUBJECT AREA ”BELOW THE LINE” CHANGESCheck for SLO’s, Format, Texts, Discipline Designation, etc.

C. Accounting Needs prereq matrices for some. Needs some fixes to MOI and EVAL to reflect SLO’s c Changes to all ACC CORS by Mike Chaks and Chip Stearns by 12/15 Worsham, Chaks and Stearns to complete the required matrices

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Business Administration DisciplineMeeting Minutes 12/01/06Page 101 of 164

III. (Continued)B. Banking and Finance

BKF 51, 52 Approved in previous Discipline meeting

C. Business BUS 18A, 18B

Motion to approve revisions (Judon/Wagner) Motion carried unanimously

BUS 22. 40, 43, 46, 48 Motion to approve revisions (Ishihara/Wagner) Motion carried unanimously

BUS 10, 20 Motion to approve revisions (Wyckoff/Wagner) Motion carried unanimously

BUS 30, 58 Wilcoxson to complete

D. Insurance BUS 61, 62, 63, 64, 65, 66

Motion to approve revisions (Wyckoff/Worsham) Motion carried unanimously

E. Management MAG 51, 52, 54

Motion to approve revisions (Zwart/Worsham) Motion carried unanimously

MAG 53, 56 Zwart will complete on behalf of Wilcoxson

MAG 44 Webster to complete

F. Marketing MKT 20, 40, 41

Motion to approve revisions (Wyckoff/Wagner) Motion carried unanimously

G. Paralegal PAL 10, 14, 64, 68, 70, 71, 72, 78, 80, 81, 83, 85, 87, 200

Motion to approve revisions (Judon/Zwart)) Motion carried unanimously

H. Real Estate RLE 80, 80, 82, 83, 84, 85, 86

Motion to approve revisions (Wagner/Worsham) Motion carried unanimously

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Business Administration DisciplineMeeting Minutes 12/01/06Page 102 of 164

IV. SPECIAL COR ACTIONS BY SUBJECT AREA – “ABOVE THE LINE CHANGES”

A – H None

V. ADOPTION OF PLANS

C. Regular COR Review Plan (Matrix) Adopt once a year COR review; starting with Accounting and going down each subject

area on a regular monthly schedule at every Discipline meeting Motion to approve regular COR review (Stearns/Wyckoff) Motion carried unanimously

D. Course Assessment Plan Adopt SLO assessment as describe in program review narration

Motion to approve adoption (Pardee/Judon) Motion carried unanimously

E. Standardized Agenda to Facilitate Ongoing PR for Annual Updates See Attachment

Motion to approve standardized agenda (Zwart/Duran) Motion carried unanimously

VI. DISCIPLINE MISSION STATEMENT

B. Adoption of Discipline Mission Statements Business Discipline Mission Statement as read by Webster

Motion to approve adoption (Zwart/Worsham) Motion carried unanimously

Paralegal Studies Mission Statement as read by Judon Motion to approve adoption (Worsham/Wagner) Motion carried unanimously

Accounting Mission Statement as read by Stearns Motion to approve adoption (Chaks/Pardee) Motion carried unanimously

VII. PROGRAM REVIEW NARRATIVE DRAFT & COLLABORATIVE WRITING

A. Current Narrative Draft of Program Review Webster, Pardee, Worsham created the draft Draft presented and reviewed by the Discipline; Section revisions assigned to members of

the Discipline To be continued at Feb. 9, 2007 Discipline meeting

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VIII. NEXT MEETING

Next Meeting set for February 9, 2007. The time will be decided based on the District-scheduled events. Discipline meetings are tentatively scheduled for the entire afternoon.

IX. OTHERS

A. Kristina Kauffman-Elsayed & David Torres’ Presentation of Annual Program Review Training

Kauffman-Elsayed agreed to provide documents that combine information on Business, Marketing and Management

Separate documents each will be used for Accounting, Logistics, Real Estate, and Paralegal

X. ADJOURNMENT

Motion to adjourn (Webster/Worsham)o Motion carried unanimouslyo Meeting adjourned at 4:00 p.m.

Meeting adjourned at 4:00 pm

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STANDARD BUSINESS DESCIPLINE AGENDAAdopted 12/01/06

I. WELCOME & AGENDA REVIEW

II. OLD BUSINESS Curriculum Matrix Review Other

III. NEW BUSINESS Curriculum New Curriculum Revisions COR Reviews/Updates (planned rotation) Other

IV. PROGRAM REVIW DISCUSSIONS/ TOPICS SLO Studies & Discussions Topic of Month Other

V. VATEA

VI. OTHER

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Appendix C

APPENDIX CCurriculum & Offerings

COR Hard Copies & Certificate Patterns to Be Provided at the 2/22/07 presentation & to curriculum

The COR Management Matrix FollowsThe Online Course Coordination Matrix Follows

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Appendix C

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Appendix C

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Appendix C

BUSINESS DISCIPLINE ONLINE COURSE OFFERING PLANWinter & Spring 2007 as Determined and Approved at 08/23/06 Discipline Meeting

Abbreviations Key: R=Riverside M=Moreno Valley N= Norco S=Shadow course to be activated with all online sections are filledPAGE 1 of 4

COURSE TITLE SP 05 SU 05 F 05 W 06 SP 06 SU 06 F 06 W 07 SP 07 SU 07

ACCOUNTINGACC IA Principles of Accounting, I N 1

R 3R 2N 1

N 1R 3

N 1R 2

N 2 8wk, 1 16wkR 3

R -2N-1

N-2 2R-2 3

N 1R 2

N 2 8wk, 1 16wkR 3M 1S

R -2N-1

ACC 1B Principles of Accounting, II N 1R 1

N 1R 1

N 1R 3

N1 N 1 8wk 1 16wkR 2

N-1R-1

N-2 2R-3 2

N1R1

N 1 8wk 1 16wkR 2

N-1R-1

ACC 38 Managerial Accounting N 1 N 1 N 1 N1 N 1 N-1 N-1 1 N1 N 2 N-1ACC 55 Applied Accounting / Bookkeeping -- -- M1 --ACC 61 Cost Accounting N-1 N-1 0 N1 N-1ACC 62 Payroll Accounting N1 N 1 N-1 N-2 0 N1 N 1 N-1ACC 63 Income Tax Accounting N 1 N 1 N1 N 1 N1 N1 N 1ACC 65 Computerized Accounting N-1 -- R1 ? N-1ACC 66 Non-Profit and Governmental Accounting N-1 N-1 1 N-1BUSINESS BUS 10 Introduction to Business M 2

N 2R 2

M 1N 1N 1

M 1R 1N 2

M 1R 3N 2

M 1 16wk 1 12wkSN 2 8wk 1 16wkSR 1 1 12wkS

M-1N-1R-1

M-1 + 1S 1N-2 4R-1 + 1S? 3

M 1R 2-3N 2

M 1 16wk 1 12wkSN 2 8wk 2 16wkSR 1 18 wk 1 12wkS

M-1N-1R-1

BUS 18 A Business Law, I R 1 R 1 R 1 N1 R N 1 16wkR 2 8wk

R-1N S to Riv

R – 2 8 wk 2N- 1 16 wk 1

N1 R1

N 1 16wkR 2 8wk

R-1N S to Riv

BUS 18B Business Law, II R 1 R 1 R 1 N 1 16wkR 1 8wk

R-1N S to Riv

R – 2 8 wk 2N- S to 0 2ndRiv 8wk

N1R1

N 1 16wkR 2 8 wk

R-1N S to Riv

BUS 20 Business Mathematics M 1R 1

R 1 M 1R 1

N 1R 1

M 1R 1

M-1N-1R-1

M-1+ 1S 1,1SN-1 + 1S 2R-1 + 1S 1

N 1R 1M1?

M 1R 1N 1 1st 8wkN 1 2nd 8 wk

M-1N-1R-1

COURSE TITLE SPR 05 SU 05 FL 05 W 06 SP 06 SU 06 F 06 W 07 SP 07 SU 07

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Appendix C

COURSE TITLE SP 05 SU05 F 05 W 06 SP 06 SU 06 F 06 W 07 SP07 SU 07

BUSINESS BUS 22 Management Communications R 1

N 1M 1R 1

N 1R 1

-- M -S to Riv 2SR-1 1

R 1N 1R 1M 1

--

BUS 30 Entrepreneurship and Small Business Management

R 1 N 1R 1

M 1N 1

N-1R-1

M-1 0N-1 1

N 1R 1

M 1N 1

N-1R-1

BUS 40 International Business - Principles R 1 R 1 R-1 R-1 1 R 1 R-1BUS 43 International Business - Marketing R1 -- -- R1 -- R-1 --BUS 46 International Business - Basics of

Exporting-- -- --

BUS 48 International Management R 1 -- -- R 1 --BUS 51 Principles of E-Commerce M-1 0

N-1 0 M 1BUS 53 Introduction to Personal Finance N 1

(2nd 8 wk)

M 1N 1

M 1N 1R 1

-- M-1 1N-1 1

M-1N 1

M 1N 1R 1

--

BUS 60 Introduction to Insurance and Risk Management

R 1

BUS 70 / MAG 70 Introduction to Organization Development

N 1R 1

N 1 N 2 8wk N-1 N-1 8wk 1 R 1 ? N 2 8wk N-1

BUS 71 / MAG 71 Introduction to Productivity Management R-1? R-1 ? 1 R-1?BUS 72 / MAG 72 Introduction to Quantitative Methods for

BusinessR 1 - R-1? R-1? 0 R 1 R-1?

BUS 80 Principles of Logistics -- N-1 ? --BUS 81 Inventory Control -- -- --BUS 82 Freight Claims -- -- --BUS 83 Contracts -- -- --BUS 84 Computerized LogisticsBUS 85 Warehouse Management MV-1?BUS 86 Transportation and Traffic Management N-1BUS 87 Introduction to Purchasing N-1 0BUS 88 Warehouse and Distribution Skills -- -- --BUS 89 Forklift Safety and Operation -- -- --BUS 90 International Logistics -- N-1 1 N 2ND 8 wk --COURSE TITLE SP 05 SU 05 F 05 W 06 SP 06 SU 06 F 06 W 07 SP 07 SU 07

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Appendix C

COURSE TITLE SP 05 SU 05 F 05 W 06 SP 06 SU 06 F 06 W 07 SP 07 SU 07

MANAGEMENT

MAG 200 (wkshop) Hospitality Mgt ??? R 1 R-1 ? 0 R 1MAG 44 Principles of Management N 1 N 1 M 1

N 1M1N1R1

M 1N 1R 1

M-1N-1

M-1 + S 1 +1SN-1 1R-1 0

M1N1R1

M 1N 1R 1

M-1N-1

MAG 46 Total Quality Management R-1? R-1 ? 1 R-1?MAG 47 Managerial Ethics R-1 ? 0

N1M-1?

MAG 51 Elements of Supervision R-1 O MV1

Riv 2nd 8wk

MAG 53 Human Relations MV-1 0 N 1MAG 54 Employee Labor Relations N 1MAG ? Training & Development N 1MAG 56 Human Resources Management -- N-1 --MAG 60 Introduction to Hospitality

ManagementR 1 - -- R-1? 1 R 1 --

MAG 62 Restaurant and Hotel Management -- R-1? R 1 --MAG 70 / BUS 70 Introduction to Organizational

DevelopmentN 1R 1

N 1 N 2 8wk N-1 N1 N 2 8wk N-1

MAG 71 / BUS 71 Introduction to Productivity Management

R-1? R1 R-1?

MAG 72 / BUS 72 Introduction to Quantitative Methods R 1 - R-1? - R-1?MARKETINGMAR 20 Principles of Marketing M 1 M 2 M 2 M1 M 1

N 1 12wkS to MV

M-1 M-1 16 wk 1N-1 8 wk 1

M1 M 1N 1 12wkS to MV

M-1

MAR 40 Advertising - -- N-1 0 - --MAR 41 Techniques of Selling M 1

maybeM-1 M 1 16 wk 1

N 1 2nd 8 wk 0

M 1 M 1 maybe

M-1

MAR 42 Retail Management R 1 M 1 M-1 M-1 1R-1?? 0 Or 1S 0Sto M

M 1 M-1

COURSE TITLE SP 05 SU 05 F 05 W 06 SP 06 SU 06 F 06 W 07 SP 07 SU 07

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Appendix C

COURSE TITLE SP 05 SU 05 F 05 W 06 SP 06 SU 06 F 06 W 07 SP 07 SU 07

PARALEGALPAL 10 Introduction to Paralegal Studies R 1 R 1 R1 R 1 R-1 R-1 1 R-1 R-1PAL 14 Legal Ethics -- R-1 0

PAL 64Legal Research and Computer Applications

-- --

PAL 68 Litigation and Procedures I -- --

PAL 70Law Office Policies, Procedures and Ethics

-- R-1 0 R-1

PAL 71 Legal Terminology -- --PAL 72 Legal Analysis and Writing -- --PAL 78 Civil Litigation and Procedures II -- --PAL 80 Internship Project -- -- R-1PAL 81 Bankruptcy Law and Procedures -- R-1 0

PAL 83Estate Planning and Probate Procedures

-- R-1 0

PAL 85 Family Law and Procedures -- R-1 0PAL 87 Trial Preparation and Procedures -- --

REAL ESTATERE 80 Real Estate Principles N1 N 1 N-1 N-1 1 N1 N 1 N-1RE 81 Real Estate Practices N-1 N-1 N-1RE 82 Legal Aspects of Real Estate N-1 N-1 1 N-1RE 83 Real Estate Finance N1 N 1 N-1 N-1 1 N1 N 1 N-1RE 84 Real Estate Appraisal N-1 N-1 N-1RE 85 Real Estate Economics N1 N 1 N-1 N-1 1 N1 N 1 N-1RE 86 Escrow Procedures I N-1 N-1 1 N-1

COURSE TITLE SP 05 SU 05 F 05 W 06 SP 06 SU 06 F 06 W 07 SP 07 SU 07

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Appendix D

APPENDIX DSTATISTICAL ASSESSMENT

Program Review Data Analysis Fall terms 2001 – 2005Business / Accounting Program Review

The following are Process Behavior Charts which have been used since the 1920’s as part of Management Science (the field is now called Operations Management) to evaluate business (system) performance. Each chart is comprised of two graphs. The upper graph is a visual representation of the performance of a selected system over time. Included is the average of the data and two control limit lines. The upper control limit (UCL) and lower control limit (LCL) are the boundaries at which action should be taken if a data point falls outside of either the upper or lower control limit.

The control limits define the “normal” operation of the system represented. It is often referred to as “the voice of the process”. The process will continue to operate within these boundaries, unless there are systemic changes made to narrow the control limits, or there is a unique occurrence which influenced the system.

The first three charts are taken from the current program review data found at http:www.rccdfaculty.net/pages/programreview.jsp and represent the total enrollments across the district in Business and Accounting courses and the number (as well as percentage) of students with valid grades in the courses included in the data. A valid grade is defined as; A, B, C, or CR.

The purpose of this document is to provide a starting point for discussion regarding current performance and opportunities for change.

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Appendix D

Chart 1 Total enrollment in Business/Accounting courses for fall terms 2001, 02, 03, 04 & 05Chart 1 Discussion points:

1. The average enrollment over the five year period, 2001 – 05 is 26492. The UCL & LCL limits represent the points where 99.7% of the time all data will

fall between these limits. The limits for this data are, UCL = 2991, LCL 2306. That means that there is less than .3% chance that we will exceed 2991 enrollments or be less than 2306.

3. The lower graph on chart 1 is the “Range” chart. This chart indicates that the average change in enrollment should be expected to be 129 enrollments with a maximum change of 421.

4. While it is not statistically significant, what happened in fall of 2003?

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Appendix D

Chart 2 The number of Business / Accounting students with a grade of A, B, C or CR

Chart 2 Discussion points:

1. This is simply the number of students with “Valid” grades at the end of the semesters.

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Appendix D

Chart 3 Percentage of students with valid grades

Chart 3 Discussion points:

1. This system will produce 61% of our students getting a “valid” grade. This chart also says that (with this system) there is less than .15% chance of more than 66% will succeed. By the same token, there is less than .15% chance that fewer than 56% will succeed.

2. This is the overall picture. It says, based on the data for the past five fall semesters, 61% (plus or minus 4.47%) of all of the students in Business and Accounting courses will end the semester with a valid grade.

3. Since this is our overall performance, we can compare success in any course (or even section) to determine significant (above 66% or below 56%) differences.

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Appendix D

Chart 4 Percentage of students taking ACC 1A who completed with a valid grade

Chart 4 Discussion points:

1. The average is 44.6. Since that is below 56% there is significance. Why?

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Appendix D

Chart 5 Percentage of students taking ACC 1B who completed with a valid grade

Chart 5 Discussion points:1. The average of 70.6% is more than 66% so there is significance. Why?

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Appendix D

Chart 6 Percentage of students taking BUS 10 who completed with a valid grade

Chart 6 Discussion points:1. The average of 59% is between 56 & 66% so there is no significance

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Appendix D

Chart 7 Percentage of students taking BUS 18A who completed with a valid grade

Chart 7 Discussion points:

1. The average of 77% is above 66% so there is significance. Why?

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Appendix D

Chart 8 Percentage of students taking BUS 18B who completed with a valid grade

Chart 8 Discussion points:

1. The average of 77% is above 66% so there is significance. Why?

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Appendix D

Chart 9 Percentage of students taking BUS 20 who completed with a valid grade

Chart 9 Discussion points:1. The average of 58% is between 56 & 66% so there is no significance

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Appendix D

Chart 10 Percentage of students taking BUS 22 who completed with a valid grade

Chart 10 Discussion points:1. The average of 69% is above 66% so there is significance. Why?

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Appendix D

Chart 11 Percentage of African American students who completed with a valid grade

Chart 11 Discussion points:1. The average of 49.8% is below 56% so there is significance. Why?

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Appendix D

Chart 12 Percentage of Asian students who completed with a valid grade

Chart 12 Discussion points:

1. The average of 69% is above 66% so there is significance. Why?

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Appendix D

Chart 13 Percentage of Filipino students who completed with a valid grade

Chart 13 Discussion points:

1. The average of 64.2% is between 56% & 66% so there is no significance

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Appendix D

Chart 14 Percentage of Hispanic students who completed with a valid grade

Chart 14 Discussion points:

2. The average of 58.6% is between 56% & 66% so there is no significance

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Appendix D

Chart 15 Percentage of Native American students who completed with a valid grade

Chart 15 Discussion points:1. The average of 58.4% is between 56% & 66% so there is no significance

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Appendix D

Chart 16 Percentage of “Other” students who completed with a valid grade

Chart 16 Discussion points:

1. The average of 64.6% is between 56% & 66% so there is no significance

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Appendix D

Chart 17 Percentage of Pacific Island students who completed with a valid grade

Chart 17 Discussion points:

1. The average of 51.8% is between 56% & 66% so there is no significance

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Appendix D

Chart 18 Percentage of “Unknown / Declined” students who completed with a valid grade

Chart 18 Discussion points:

1. The average of 59.4% is between 56% & 66% so there is no significance

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Appendix D

Chart 19 Percentage of African American students who completed with a valid grade

Chart 19 Discussion points:

1. The average of 66% is between 66% is right at the control limit, so there is significance

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Appendix D

Chart 20 Percentage of Female students who completed with a valid grade

Chart 20 Discussion points:

1. The average of 63% is between 56% & 66% so there is no significance

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Appendix D

Chart 21 Percentage of Male students who completed with a valid grade

Chart 21 Discussion points:

1. The average of 59.2% is between 56% & 66% so there is no significance

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Appendix D

Chart 22 Percentage of students with Education Status of AA Degree who completed with a valid grade

Chart 22 Discussion points:

1. The average of 70% is above 66% so there is significance. Why?

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Appendix D

Chart 23 Percentage of students with Education Status of BA or Higher who completed with a valid grade

Chart 23 Discussion points:

1. The average of 74.8 % is above 66% so there is significance. Why?

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Appendix D

Chart 24 Percentage of students with Education Status of Cert. HS Pro who completed with a valid grade

Chart 24 Discussion points:

1. The average of 56.4% is between 56% & 66% so there is no significance

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Appendix D

Chart 25 Percentage of students with Education Status of Foreign Diploma who completed with a valid grade

Chart 25 Discussion points:

1. The average of 78.4% is above 66% so there is significance. Why?

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Appendix D

Chart 26 Percentage of students with Education Status of GED who completed with a valid grade

Chart 26 Discussion points:

1. The average of 59.8% is between 56% & 66% so there is no significance

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Appendix D

Chart 27 Percentage of students with Education Status of Not Graduated, Enrolled in HS who completed with a valid grade

Chart 27 Discussion points:

1. The average of 59.6% is between 56% & 66% so there is no significance

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Appendix D

Chart 28 Percentage of students with Education Status of Received HS Diploma who completed with a valid grade

Chart 28 Discussion points:

1. The average of 60.6% is between 56% & 66% so there is no significance

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Appendix D

Chart 29 Percentage of students with Education Status of Special Admit. who completed with a valid grade

Chart 29 Discussion points:

1. The average of 59% is between 56% & 66% so there is no significance

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Appendix D

Chart 30 Percentage of students with Education Status of Unknown / Unreported who completed with a valid grade

Chart 30 Discussion points:

1. The average of 50.4% is below 56% & 66% so there is significance. Why?

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Appendix E

APPENDIX E

BUS 10 Student Learning Outcomes Assessment

Please note that some of the content of this appendix has been removed in order to maintain the Assessment Instrument’s utility because of public access to this website.

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Appendix E

Please note that some of the content of this appendix has been removed in order to maintain the Assessment

Instrument’s utility because of public access to this website.

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Appendix E

Business 10 SLO Assessment Results for Program Review

Spring, 2006

Question Pre-Semester Results Post Semester Results % Correct * % Correct **

1 35.7 52.1

2 39.3 57.1

3 40.3 67.2

4 14.8 28.6

5 80.6 91.6

6 68.4 92.4

7 33.2 55.5

8 21.4 56.3

9 75.5 91.6 10 39.3 64.7

* Based on results for 196 students taking the pre-semester test

** Based on results for 119 students taking the post semester test

(Some of this difference is due to drops throughout the semester and some is due to several post semester tests results not being submitted)

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Appendix F

ASSESSMENT INSTRMENTS FOR COURSES IN ASSESSMENT

Principles of Accounting I Assessment

Please note that some of the content of this appendix has been removed in order to maintain the Assessment

Instrument’s utility because of public access to this website.

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Appendix F

Please note that some of the content of this appendix has been removed in order to maintain the Assessment

Instrument’s utility because of public access to this website.

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Appendix F

STUDENT LEARNING OUTCOME ASSESSMENTBusiness 18A

PLEASE CIRCLE ONLY ONE ANSWER. THIS ASSESSMENT WILL BE SCORED, BUT YOU WILL NOT RECEIVE A GRADE FOR IT. IT IS FOR

INFORMATIONAL PURPOSES ONLY. No Textbooks or notes. 10 Minutes Max for this assessment.

Please note that some of the content of this appendix has been removed in order to maintain the Assessment

Instrument’s utility because of public access to this website.

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Appendix F

Please note that some of the content of this appendix has been removed in order to maintain the Assessment

Instrument’s utility because of public access to this website.

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Appendix F

Principles of Management Student Learning Outcomes

ASSESSMENT

Please note that some of the content of this appendix has been removed in order to maintain the Assessment

Instrument’s utility because of public access to this website.

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Appendix F

Please note that some of the content of this appendix has been removed in order to maintain the Assessment

Instrument’s utility because of public access to this website.

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Appendix F

Marketing 20 Student Learning Outcomes Assessment

Please note that some of the content of this appendix has been removed in order to maintain the Assessment

Instrument’s utility because of public access to this website.

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Appendix F

Please note that some of the content of this appendix has been removed in order to maintain the Assessment

Instrument’s utility because of public access to this website.

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Appendix F

Real Estate 80/Principles of Real EstateASSESSMENT

Please note that some of the content of this appendix has been removed in order to maintain the Assessment

Instrument’s utility because of public access to this website.

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Appendix F

Please note that some of the content of this appendix has been removed in order to maintain the Assessment

Instrument’s utility because of public access to this website.

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Appendix G

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Appendix G

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Appendix G

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Appendix G

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Appendix G

Paralegal Environmental Scan

Per America’s Career InfoNet:  Occupational profile and   the California Employment Development Department, Labor Market information, 2007   , the state and national trends for Paralegals is as such:  There is a projected percentage change of 29% of growth for paralegals between 2004-2014, and a 28.5% change in growth for paralegals in California, with a projected employment of 32,900 paralegals in California. There is also a projected amount of 940 “annual job openings,” between this time as well.

 As the demand and need for more affordable legal services arises, so will the need for paralegal professionals.  In addition, more and more complex cases arrive at the court steps, thereby requiring additional legal professional to help support the overwhelmed courts calendar.  The academic, vocational and  technical skills that are required of paralegal  professionals. These skills include but are not limited to:

  Reading comprehension    Oral comprehension    Inductive reasoning    Written expression   Proficient in computers and electronics   Customer and personal service   Knowledge of laws, legal codes, court procedures, precedents, government

regulations, executive orders, agency rules, and the democratic process.      Also, abilities to (include, but are not limited to):   Analyze existing evidence or

facts, legal questions; appraise, evaluate, or inventory real  Property; communicate technical information; apply and use technical programs and software to legal situations, compose and draft pleadings, conduct legal research, and conduct legal investigations, or the like.

 As for education and training trends, the “most common education/training level for paralegals is an Associate degree.   Who are the Major employers in the Inland Empire? Almost any business organization has some form of a legal department or division whereby they utilize legal professionals; in some capacity or another. However, the employers of paralegals are predominantly law firms government agencies.  There are a vast amount of jobs available for paralegals with the federal government.  A major employer in Riverside County/Inland Empire of paralegals is law firms and local government agencies.  There are at least 40,935 “Offices of Lawyers” in California, and at least 121 in Riverside County alone; (see CA Labor Market attachment).  The Riverside District Attorney and Public Defender’s Office are also employers of paralegals. The Riverside Superior Court also hires legal professionals by a related occupation title of “clerk.”

Paralegals also typically work for or with:  Lawyers, Judges, Government employers, Law Clerks, Public Interest Agencies, Title Companies, Real Estate companies, and Courts.


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