(c) Making Teams Work 2012. Reproduction or distribution subject to written approval. 1
team dynamicsteam dynamics(workshop overview)
Jonathan Rees
(c) Making Teams Work 2012. Reproduction or distribution subject to written approval. 2
Introductions
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Beckhard model
Richard Beckhard (1972)
GoalsRoles
Processes
inter-personal
(c) Making Teams Work 2012. Reproduction or distribution subject to written approval. 4
Group discussion
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Conflict source
80%
15%
5%
figure
s fr
om
Han
dboo
k fo
r th
e R
evol
utio
nary
Dr.
Noel Tichy
(2007
)
GoalsRoles
Processes
inter-personal
(c) Making Teams Work 2012. Reproduction or distribution subject to written approval. 6
goals
clear goals are the foundation for success.
shared goals create a sense of purpose
but how to do this optimally?
G
(c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
Well-formed Outcomes
7
(c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
Activity
Small group exercise
whole group debrief
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(c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
roleswho is going to do what?
who needs to be involved in what?
what decisions can be made autonomously?
what skills do you have? and what’s missing?
how will you find out & deal with that?
play to strengths, support weaknesses.
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R
(c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
processeshow are you going to:
communicate?
plan your work?
make decisions?
create the deliverables?
measure and track progress?
engage with other people?
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P
(c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
Activity
Small group exercise
whole group debrief
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(c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
warning signswhat do you think?
How about:
Non-responsiveness
late or not showing up at all
grumpy, angry,
non-communicative
stressed
disengaged, distracted
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Which are you most prone
Which are you most prone
to?to?Which are you most prone
Which are you most prone
to?to?
(c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
addressing issues
What could you do?
Group discussion
Its real life.
You’re real people.
Things happen.
Do something.
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(c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
Summary, Q&A
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(c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
“If you keep on doing what you’ve always done, you’ll keep on getting what you’ve
always got.”
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(c) Making Teams Work 2012. Reproduction or distribution subject to written approval.
www.makingteamswork.comE: [email protected]
T: (UK) 0117 32 54321
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