An introduction to SURFnet
Erwin BleuminkManaging director
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• SURFnet is the Dutch National Research & Education Network (NREN)– Services, innovation, knowledge
– Not for profit
– Task organisation of Stichting SURF = ICT collaboration of higher education & research
• A small operation serving a large community:– 85 employees
– 160 connected institutions
– 1 million end-users
– Turnover 35 million Euro; 1/3 innovation subsidies
SURFnet: the Dutch NREN
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SURFnet is part of the SURF Family
stra
tegic
control
Institutions
Stichting SURF
SURFmarket
SURFshare
SURFnet
customer relationsh
ip
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Strategic plan
Themes• Network infrastructure• Security and privacy• Sourcing and sustainable ICT• Professional shared services• Infrastructure for digital content• E-Science, supercomputing and grid• Technology Enhanced Education
www.surfmeerjarenplan.nl/pdf/SURF_MJP_ENG%20v5.pdf
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• SURFmarket: commercial ICT products and services on highly
favourable conditions
• SURFshare: Shared Professional Services• Netherlands E-Science Center (together with NWO, the Dutch NSF)• SURFsara: Scientific computing & storage
SURF
SURFshareShared services
SURFmarketSoftware licenses
& services
SURFnetAdvanced networking
& collaboration
SURFsaraHigh performance
computing & storage
NLeSCe-Science methods
& tools
NWO
Reorganise to manage research e-Infrastructure
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SURFnet: community and characteristics
• Our community– Research universities– Universities of Applied Sciences– Academic & teaching hospitals– Research institutes– Research departments of companies– Scientific libraries– Secondary vocational education & training
• SURFnet characteristics: – On the demand side of the market– Global collaboration in innovation– Unique relationship with both users and suppliers– Bridge between R&D and market
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Financing
SURFnet. We make innovation work
• Turnover 35 million Euro per year• Innovation paid for by government and industry• Operations cost distribution model for connected institutes
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Organisation principles
• Principles– Foster tension between technology and user perspectives in
organisation– Management of professionals– Keep people working on innovation and operations close
together (SURFnet outsources all operational management of services)
– Flat organisation
• Matrix organisation– All people and operations in departments– Innovation in multi-disciplinary teams
Management structure as of July 1, 2012
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Management
Dep Dep Dep Dep Dep DepYoung Talent program
Innovation program
Innovation program
Finance, Informationand organisation
Erwin BleuminkCEO
Erik HuizerCTO
Karen de BruijnCFO
SURFnet - We make innovation work
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Departments
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Would you recommend us?
NPS
34%
% promoters
36%
% detractors
2%
=
=
-/-
-/-
Source: SURFnet instellingenonderzoek 2011
“Anyone following me on Twitter already knows what I did this past summer.”
Source: The New Yorker, 5 september 2011
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“Run your life on a mobile in the cloud”
Study + Work + Play + Collaborate + Organise
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gizmido.com
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Source: www.lofar.org, copyright ASTRON
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Virtual organisationNext generation sequencing
• Integrated e-infrastructure– SURFnet Light paths to 10+ locations– Own compute infrastructure (Life Science Grid Cluster) – SARA storage– Need for collaboration infrastructure
• Large virtual organisation– Academic hospitals: LUMC, Erasmus MC, AMC, MUMC, UMCN,
VUMC – Research universities: VU, WUR, TU Delft, RUG– Research organisations: Hubrecht– Commercial organisations: BGI (Hong Kong, Complete Genomics
(LA, USA), Philips, Pfizer
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Constituency
Source: A future view on SURFnet, Roland Staring, master thesis TopTech 2011
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Researchers, instructors, and students work together simply and effectively with the aid of ICT
Vision
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• Business case = use all that is available
• Needed: a trusted, connecting ICT infrastructure
• How?– Innovation leading to services,
standardisation, and knowledge (dissemination)
– With national and international partners
– Technical and business innovation
Motor for innovation
Two result areas
Network infrastructure A hybrid fixed-wireless network as the basis for all collaboration, providing efficient, unlimited data transport
Core services: IP, bandwidth on demand, eduroam
Collaboration infrastructurea pioneering collaboration environment that seamlessly connects systems, services, tools, and people
Core services: SURFconext, SURFfederatie, SURFteams, resource broker
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“Services philosophy”
• Innovation focused on creating operational services
• KISS: generic needs
• If useful, internationally developed & globally connected
• Distinguish between basic services and temporary ICT services and showcases
• Only provide services that the market does not deliver
• Active portfolio management
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Types of services
• Basic services (core package) provide the linking factor between users and the services and tools offered by suppliers and institutions
• Temporary ICT services and showcases show users what is possible and thus provide an impetus for new types of collaboration and the sharing of tools. If these services are successful, the role of SURFnet as a service provider for these temporary ICT services must be taken over by the market
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Services portfolio 2012
Basic services Impulse services
SURFinternetSURFfederatieeduroamSURFcert SURFlichtpaden
SURFgroepen (Exit 2012)SURFmedia (Exit 2012)SURFdashboardSURFopzichterSURFconextOntsluiting dislocatie via IPSURFinternetpinnen (guar. 2013)SURFcertificaten (guar. 2013)SURFcontact (Exit 2012)SURFmailfilter (guar. 2013)ConsultancySURFdomeinen
erwin.bleumink[at]surfnet.nl
@erwinbleumink
erwin.bleumink
www.surfnet.nl
+31 30 2 305 305
Creative Commons “Attribution” license: http://creativecommons.org/licenses/by/3.0/
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