1. An introduction to SURFnetErwin BleuminkManaging
director
2. SURFnet: the Dutch NREN SURFnet is the Dutch National
Research & Education Network (NREN) Services, innovation,
knowledge Not for profit Task organisation of Stichting SURF = ICT
collaboration of higher education & research A small operation
serving a large community: 85 employees 160 connected institutions
1 million end-users Turnover 35 million Euro; 1/3 innovation
subsidiesSURFnet - We make innovation work 1
3. SURFnet is part of the SURF Family Stichting SURF
Institutions SURFnet SURFshare SURFmarket eSURFnet - We make
innovation work 2
4. Strategic plan Themes Network infrastructure Security and
privacy Sourcing and sustainable ICT Professional shared services
Infrastructure for digital content E-Science, supercomputing and
grid Technology Enhanced Education
www.surfmeerjarenplan.nl/pdf/SURF_MJP_ENG%20v5.pdfSURFnet - We make
innovation work 3
5. Reorganise to manage research e-Infrastructure SURFmarket:
commercial ICT products and services on highly favourable
conditions SURFshare: Shared Professional Services Netherlands
E-Science Center (together with NWO, the Dutch NSF) SURFsara:
Scientific computing & storageSURFnet - We make innovation work
4
6. SURFnet: community and characteristics Our community
Research universities Universities of Applied Sciences Academic
& teaching hospitals Research institutes Research departments
of companies Scientific libraries Secondary vocational education
& training SURFnet characteristics: On the demand side of the
market Global collaboration in innovation Unique relationship with
both users and suppliers Bridge between R&D and marketSURFnet -
We make innovation work 5
7. Financing 1 2 2 8 20 Instellingen GigaPort3 SURFworks EC/FP7
Zusterorganisa es & NCF Turnover 35 million Euro per year
Innovation paid for by government and industry Operations cost
distribution model for connected institutesSURFnet. We make
innovation work 6
8. Organisation principles Principles Foster tension between
technology and user perspectives in organisation Management of
professionals Keep people working on innovation and operations
close together (SURFnet outsources all operational management of
services) Flat organisation Matrix organisation All people and
operations in departments Innovation in multi-disciplinary
teamsSURFnet - We make innovation work 7
9. Management structure as of July 1, 2012 Management Erwin
Bleumink CEO Erik Huizer Karen de Bruijn CTO CFO Dep Dep Dep Dep
Dep Dep Young Talent program Finance, Information and organisation
Innovation program Innovation programSURFnet - We make innovation
work 8
10. DepartmentsSURFnet - We make innovation work 9
11. Would you recommend us? NPS = % promoters -/- % detractors
34% = 36% -/- 2% Source: SURFnet instellingenonderzoek 2011SURFnet
- We make innovation work 10
12. Anyone following me on Twitter already knows what I did
this past summer.Source: The New Yorker, 5 september 2011SURFnet -
We make innovation work 11
13. Cloud cloud cloud d at a exp losion Mob ile m ob ile m ob
ile d evice exp losion Go g o g o st ud y + w ork + p lay +
Runcollab orat eonorgmobile et cet era your life + a anize + in the
cloud Study Run you + Play a m ob ile + Work life on + Collaborate
+ Organise Source: A MD A nyt im e, A nyplace, A nyw here -
NORDUnet 20 1 - 7 June 20 1 - Reykjavik 1 1 4SURFnet - We make
innovation work 12
14. gizmido.comSURFnet - We make innovation work 13
15. Source: www.lofar.org, copyright ASTRON
16. SURFnet - We make innovation work 16
17. Virtual organisation Next generation sequencing Integrated
e-infrastructure SURFnet Light paths to 10+ locations Own compute
infrastructure (Life Science Grid Cluster) SARA storage Need for
collaboration infrastructure Large virtual organisation Academic
hospitals: LUMC, Erasmus MC, AMC, MUMC, UMCN, VUMC Research
universities: VU, WUR, TU Delft, RUG Research organisations:
Hubrecht Commercial organisations: BGI (Hong Kong, Complete
Genomics (LA, USA), Philips, PfizerSURFnet - We make innovation
work 17
18. Constituency End-Users Number of Users Institutions
Researchers Bandwidth RequirementsSURFnet - We make innovation work
18
19. Source: A future view on SURFnet, Roland Staring, master
thesis TopTech 2011SURFnet - We make innovation work 19
20. SURFnet - We make innovation work 20
21. Vision Researchers, instructors, and students work together
simply and effectively with the aid of ICTSURFnet - We make
innovation work 21
22. Motor for innovation Business case = use all that is
available Needed: a trusted, connecting ICT infrastructure How?
Innovation leading to services, standardisation, and knowledge
(dissemination) With national and international partners Technical
and business innovationSURFnet - We make innovation work 22
23. Two result areas Network infrastructure A hybrid
fixed-wireless network as the basis for all collaboration,
providing efficient, unlimited data transport Core services: IP,
bandwidth on demand, eduroam Collaboration infrastructure a
pioneering collaboration environment that seamlessly connects
systems, services, tools, and people Core services: SURFconext,
SURFfederatie, SURFteams, resource brokerSURFnet. We make
innovation work 23
24. Services philosophy Innovation focused on creating
operational services KISS: generic needs If useful, internationally
developed & globally connected Distinguish between basic
services and temporary ICT services and showcases Only provide
services that the market does not deliver Active portfolio
managementSURFnet - We make innovation work 24
25. Types of services Basic services (core package) provide the
linking factor between users and the services and tools offered by
suppliers and institutions Temporary ICT services and showcases
show users what is possible and thus provide an impetus for new
types of collaboration and the sharing of tools. If these services
are successful, the role of SURFnet as a service provider for these
temporary ICT services must be taken over by the marketSURFnet - We
make innovation work 25
26. Services portfolio 2012 Basic services Impulse services
SURFinternet SURFgroepen (Exit 2012) SURFfederatie SURFmedia (Exit
2012) eduroam SURFdashboard SURFcert SURFopzichter SURFlichtpaden
SURFconext Ontsluiting dislocatie via IP SURFinternetpinnen (guar.
2013) SURFcertificaten (guar. 2013) SURFcontact (Exit 2012)
SURFmailfilter (guar. 2013) Consultancy SURFdomeinenSURFnet - We
make innovation work 26
