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Page 1: EasyIO FW SQL Lite (History) User Guide - Microsoft · 2020. 4. 9. · FW Series SQL Lite v1.3 14 SQL Exporter Every EasyIO FG series come build in with a SQL database exporter. Users

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EasyIO FW

SQL Lite (History) User Guide

Page 2: EasyIO FW SQL Lite (History) User Guide - Microsoft · 2020. 4. 9. · FW Series SQL Lite v1.3 14 SQL Exporter Every EasyIO FG series come build in with a SQL database exporter. Users

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Document Change Log

17thDec 2017 Document created. 27thNov 2018 Update with auth_key generator in browser. Update total number of records from 500 records each table to total records 6000 records.

17th

Dec 2018 Updated disclaimer and support channel emails addresses Updated total number of records, table limit, columns limit.

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Disclaimer Confidentiality Notice

The information contained in this document is confidential information of EasyIO Holdings Pte Ltd. Such information and the software described herein, is furnished under a license agreement and may be used only in accordance with that agreement. The information contained in this document is provided solely for use by EasyIO Holdings Pte Ltd employees, licensees, and system owners; and, except as permitted under the below copyright notice, is not to be released to, or reproduced for, anyone else. While every effort has been made to assure the accuracy of this document, EasyIO Holdings Pte Ltd is not responsible for damages of any kind, including without limitation consequential damages, arising from the application of the information contained herein. Information and specifications published here are current as of the date of this publication and are subject to change without notice. The latest product specifications can be found by contacting our corporate headquarters or support channel. Trademark Notice EasyIO logo are registered trademarks of EasyIO Holdings Pte Ltd. CPT Tool is by Online Tools Inc. BACnet and ASHRAE are registered trademarks of American Society of Heating, Refrigerating and Air- Conditioning Engineers. All other product names and services, mentioned in this publication, that are known to be trademarks, registered trademarks, or service marks are the property of their respective owners. Copyright and Patent Notice This document may not, in whole or in part, be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form without prior written consent from EasyIO Holdings Pte Ltd Copyright © 2017 EasyIO Holdings Pte Ltd. All rights reserved

Disclaimer

The material in this manual is for information purposes only. The contents and the product it describes are subject to change without notice. EasyIO Holdings Pte Ltd makes no representations or warranties with respect to this manual. In no event shall EasyIO Holdings Pte Ltd be liable for any damages, direct or incidental, arising out of or related to the use of this manual.

EasyIO Holdings Pte Ltd 101, Cecil Street #09-07 Tong Eng Building Singapore 069533 Worldwide and Asia Pacific Support : [email protected] Americas Support : [email protected] Europe Support : [email protected]

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Table of Contents Introduction ................................................................................................................................................................... 5

Prerequisites .................................................................................................................................................................. 5

SQL Service Limitation ................................................................................................................................................... 5

SQL Lite Service .............................................................................................................................................................. 6

SQL Function Blocks ..................................................................................................................................................... 12

SQL Exporter ................................................................................................................................................................ 14

Auth Key ....................................................................................................................................................................... 18

Data Exporter Troubleshooting ................................................................................................................................... 19

Time Zone Appendix .................................................................................................................................................... 20

Technical Support ........................................................................................................................................................ 28

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Introduction EasyIO FW Series has a SQL Lite program in its VM. The SQL Lite is capable of storing history in to tables and columns. These history is created using easyioFWSQL kit. The kit helps to create table and column within the Sedona apps.

Prerequisites 1. CPT Tool dated 22th Dec 2017 or later. 2. Minimum firmware requirement is v1.0b12d or later for best performance. 3. FWSql kit version 1.0.45.12.3 or later. 4. Always upgrade the firmware of a brand new purchase controller for optimum performance.

SQL Service Limitation Below table tabulate the SQL service maximum limitation. Ignoring this limitation will result in FW controller not running properly.

Max Number of Table + SQL Functions objects

Max Column for each table(Values)

10 20

Maximum Records allow in the SQL Database is 6000 records. The number of records per table is user customizable and it is total sum of 6000 records. For example, if table 1 records count is configure to store 3000 records, the subsequent table can only have up to 3000 records count. See another explanation below.

Number of Rows (Records)

Table 01 Table 02 Table 03 Table 04 Total Records ( Maximum )

1,000 1,000 2,000 2,000 6,000

1,000 5,000 - - 6,000

3,000 3,000 - - 6,000

5,000 500 500 - 6,000

6,000 - - - 6,000

If COV history is required, DO NOT configure the COV difference to a low value depending to type of real time value. For example, if temperature value is trended, do not set the COV different to 0.1 as this will also overload the CPU.

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SQL Lite Service

The architecture of the SQL kit is deployed as shown below in Step 2. The SQL service object can be dropped anywhere in the Sedona app tree. Our recommendation is to create a separate folder and identified as you require. SQL Service

SQL Table

SQL object (Column or Value) **Tech Tips** It is important to make sure the EasyIO FG controller Real Time Clock (RTC) is sync to local date and time and time zone before proceeding to configure the SQL service in the EasyIO FG Series controller. To sync the controller RTC, double click the time object in the service folder. Using the graphical interface set the time.

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Step 1 Connect to the controller with Sedona Workbench or CPT Tool. Default login credentials are as below;

IP address : 192.168.10.30 Username : admin Password :<no password> Go the CPT kits management windows to install easyioFWSQL

Step 2 Choose easyioFWSQL from Sedona Palette

Drag & drop the SQLLite3Service into your App. The object can be dropped in the EasyIO folder or a new folder can

be created for the SQL service.

In the example below, the object is dropped into a new folder named “SQL”.

Step 3 Double click the SQLlite3 to access the property sheet. The database name is auto created. It is “easyio.db” and is not editable. Database is stored in the on board flash memory.

Step 4 Drag and drop the SQLTable object into the SQLlite3 service. This will add a table in the SQL Lite database. You can have multiple tables in the SQL database up to 10 tables.

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Step 5 Double click the table object to access property sheet. Enable the table. Configure the record type either Interval or COV. If Interval record type is selected, configure the interval period. Configure the max record lines. Maximum of 6000 records depends to configuration. In the example below, table01 total records is set to 3000 records (3000 rows). Give the table a name. Max character allowed is 31. In this example the table is named “Table01”.

**Tech Note** Maximum allowed records in SQL Service is 6000 records. If one table taken 3000 records, then the subsequent table can have up to 3000 records. Example below shows a 3 tables configuration with total records 6000.

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Step 6 Drag and drop the SQL object (column object) to create a column in the table. There are 3 types of SQL object supported which is Boolean, Float and Integer. Multiple columns can be created within a single table object.

Give the column a name. Maximum character allowed is 31. In this exercise, column is named as Temp1. If the Column name is valid, the “Column Ready” status will display true. Step 7 Drag and drop more SQL objects into the table object if required. The example below displays a table with 3 columns.

Step 8 Creating multiple table and column is by drag and drop into the SQL service. Maximum 10 tables is allowed. Each table can contain multiple columns up to 20 columns (20 values).

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Step 9 Make a link from any object within the Sedona apps to the SQL object for history trending. In the exercise below a Ramp object is linked to the SqlFloat object.

Step 10 If the configurations are properly done, the IsReady property of the table will display true. At the status property it will display error messages if configuration is invalid. Make the correction according to the error messages.

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Step 11 Right click at the table object > Action > Sync Structure. Then right click again at the same table object > Action > Update Structure. These actions will create the table in the SQL database and start the history trending. The “Table Name” property will display the table name given. Current record property will display a number =>0 instead of -1.

Step 12 The SQL Service will start to trend into the SQL Database.

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SQL Function Blocks

This object is a very powerful object where it runs a handful of SQL query into the SQL database. The architecture of the SQL functions is part of the SQL Service object. It has to be a child of the SQL Service. An error message will display if the object is dropped under an invalid parent. SQL Service

SQL Function object Assuming the SQL configurations are done according to above “Configure the SQL Service” to run the SQL query is simple as drag and drop the SQLFunc object under the SQL service object. Step 1 Drag and drop the SQLFunc object under the SQL service object. Users can have multiple SQLFunc object under the SQL service parent.

Step2 Double click the SqlFunc object and configure the property of the query. Enable the object by setting to true. Debug property is for internal use. Leave it as false.

The “Is Ready” property will display as true if the object is ready for query.

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Step 3 Configure the Table name and Column name. These properties are case sensitive. It has to be exactly the same as what have been created previously in configuring the SQL object.

Step 4 Configure the query time period.

Last Read property displays the most recent query execution time. Interval is the time period for the object to execute the query. A 15 minutes interval means that the object will execute the query every 15mins. Configure either Time Range property or custom time range. If Time Range = custom, custom time range properties are enable. Configure the start and end date and time. Date string format is DD/MM/YY. Wildcard is not allow in the date string property, example 29/05/**. Time string range = 0000-2359 An error message will display at the status property if the date and time property is not configure correctly. Step 5

Choose the SQL function from the drop down menu.

Function Remarks

Total Summation of all the data according to time period selection Average Average of all the data according to the time period selection Count Total records count according to the time period selection Min Minimum Value according to the time period selection Max Maximum Value according to the time period selection Delta Difference between the first data and the last data according to the time period selection

Step 6 The SQL function object will start to execute the query once all the properties are set correctly.

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SQL Exporter Every EasyIO FG series come build in with a SQL database exporter. Users can run the query directly in any web browser or creating a macro in an excel sheet. Below are basics scripts and explanations. **Note** User must login into the controller to perform data exporter query. This is for security purpose. General script http://DEVICE_IP/sdcard/cpt/app/data_exporter.php?table=TableNameHere&PARAM=VALUE Where;

1. Device IP = IP address of the EasyIO FG controller , example 192.168.10.30 2. PARAM = parameter field (refer to table below) 3. VALUE = value field (refer to table below) 4. If multiple parameters and values are required insert ‘&’ without the quote.

For parameters options refer to below table.

Parameters (PARAM field) Values / Option (VALUE field)

table Table name. Case sensitive. Table name is referring to the table created in the Sedona apps under the SQL service. A required field.

columns Data column name that is created under the SQL table object. Case sensitive. If not specify will return all data (all columns).

format Data format. Valid options are : csv, html, json. If not specify will return default format which is html.

file If specify “1” or “true”, exporter will trigger an automatic download process. If not specify results will be render in web browser.

save_to_local Specify the file name, exporter will trigger an automatic download process and save the file into the EasyIO FG micro SD card. Example : save_to_local=abc, where abc is the file name The exporter will automatically trigger a download to the micro SD card and name the file as abc.csv or whichever format is specified.

last_n_row Last N records from particular table. Value has to be a valid integer value. Example : last_n_row=100 Gives you the last 100 records from the time the query is called.

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dt_tz Exporter will return the data according to the time zone specify. Refer to appendix for all time zone format. Copy the time zone required and paste into the query. Example : dt_tz=Asia/Kuala_Lumpur Exporter will return the date time column to match with the time zone Asia Kuala Lumpur , GMT +8. If not specify, exporter will return UTC time zone.

dt_period Exporter will only export data within the specify time period. Options are as tabulated below.

1. today 2. yesterday 3. last_24hr 4. week_to_date 5. last week 6. month_to_date 7. last_month 8. year_to_date 9. last_year

If not specify exporter will return all data.

dt_after Exporter will only export data after the specify time (including) to the last latest record. Format for the time period is : YYYYMMDDhhmmss Where YYYY = year , 4 digits. MM = month , range between 1 to 12 DD = date , range between 1 to 31 hh = hour , range between 00 to 23 (24 hours format) mm = minute , range between 00 to 59 ss = second , range between 00 to 59 Example : 20140529133000 will return 13:30:00, 29th May 2014

dt_before Exporter will only export data before the specify time (including) to the last oldest record. Format for the time period is : YYYYMMDDhhmmss Where YYYY = year , 4 digits. MM = month , range between 1 to 12 DD = date , range between 1 to 31 hh = hour , range between 00 to 23 (24 hours format) mm = minute , range between 00 to 59 ss = second , range between 00 to 59 Example : 20140529133000 will return 13:30:00, 29th May 2014

true_text replace any boolean column in TRUE value with given text TRUE value by default is 1

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example : true_text= On this parameter will search for any value that is true and will replace with On when displaying the results.

false_text replace any boolean column in FALSE value with given text TRUE value by default is 0 example : false_text= Off this parameter will search for any value that is true and will replace with Off when displaying the results.

null_text replace any boolean column in NULL value with given text example : null_text= Null this parameter will search for any value that is true and will replace with Null when displaying the results.

auth_key To increase security and prevent irresponsible spamming auth_key is require for each query. This parameter is a compulsory parameter if CPT 16th Dec 2016 is used to deploy graphics. This auth_key is created within the CPT graphics. Graphics deployed with CPT dated 16th Dec 2016 or later is compulsory to include the auth_key when query the SQL database. auth_key=XXXX where the XXXX is unique code generated by each EasyIO FG controller.

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SQL exporter examples Example 01 http://192.168.10.30/sdcard/cpt/app/data_exporter.php?table=Test&auth_key=abcdef12345 This command line when entered in the browser will return all the data from the table Test. If table consist of 6 columns, it will return 6 columns and data are from oldest to newest. Time zone is UTC time zone. Example 02 http://192.168.10.30/sdcard/cpt/app/data_exporter.php?table=Test&column=Float&auth_key=abcdef12345 This command line will return all the data from the table Test but only 1 column which is the Float column. Data are from oldest to newest. Time zone is UTC time zone. Example 03 http://192.168.10.30/sdcard/cpt/app/data_exporter.php?table=Test&columns=dt,Float&auth_key=abcdef12345 This command line will return all the data from the table Test with 2 columns which is the dt (dateTime) column and Float column (data column). Data are from the oldest to newest. Time zone is UTC time zone. Example 04 http://192.168.10.30/sdcard/cpt/app/data_exporter.php?table=Test&columns=dt,Float&dt_period=yesterday&auth_key=abcdef12345 This command line will return all the data from the table Test with 2 columns which is the dt (dateTime) column and Float column (data column). Data period is yesterday 0000 hrs to 2359 hrs. Time zone is UTC time zone. Example 05 http://192.168.10.30/sdcard/cpt/app/data_exporter.php?table=Test&columns=dt,Float&dt_period=yesterday&dt_tz=Asia/Kuala_Lumpur&auth_key=abcdef12345 This command line will return all the data from the table Test with 2 columns which is the dt (dateTime) column and Float column (data column). Data period is yesterday 0000 hrs to 2359 hrs. Time zone is Kuala Lumpur time zone. The exporter will automatically convert the UTC time and display the time zone selected. Example 06 http://192.168.10.30/sdcard/cpt/app/data_exporter.php?table=Test&columns=dt,Float&dt_period=yesterday&dt_tz=Asia/Kuala_Lumpur&format=csv&file=true&auth_key=abcdef12345 This command line will return all the data from the table Test with 2 columns which is the dt (dateTime) column and Float column (data column). Data period is yesterday 0000 hrs to 2359 hrs. Time zone is Kuala Lumpur time zone. The exporter will automatically convert the UTC time and display the time zone selected. The exporter will trigger an automatic download the query results and convert it to comma separated value (csv) file. The CSV file will be named “data_20140529.csv” displaying the date, 29th May 2014.

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Auth Key Auth key is a security measure to prevent unwanted query by spammer or hackers to invade the data exporter. Spamming the FW Series SQL data exporter can slow down the performance and corrupt the system files. Each 3rd data exporter query without web browser authentication (login) will require this auth_key. To generate the auth_key in FW Series, follow the below steps. Step 1 Login to the FW Series controller via web browser. Step 2 Expand the side bar menu and click at the utilities option.

Step 3

Select the Service Config option . Step 4 Give the auth key a note as reference and click create. An auth key can seen if it is successful.

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Data Exporter Troubleshooting

Query return a help guide Whenever a query DOES NOT match the database or parameters a help guide is return in the web browser. Usually there is a typo in the query. The query does not check alphabet capitalization. Upper case and lower case does not matter. The help guide is also a reference table tabulating all query parameters supported.

Auth Key error If user perform data exporter query without login into the controller will display an error. To fix this, simply login to the controller before performing data exporter query or generate an auth_key to be included into the data exporter Query.

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Time Zone Appendix To use the time zone string, copy the ID and paste into the query. Example, copy this “Africa/Abidjan” without the quotes and paste into the query as below. http://192.168.10.11/sdcard/cpt/app/data_exporter.php?table=Test&columns=dt,Float&dt_period=yesterday&dt_tz=Africa/Abidjan

ID STD ABBR STD NAME GMT offset

Africa/Abidjan GMT GMT +00:00:00

Africa/Accra GMT GMT +00:00:00

Africa/Addis_Ababa EAT EAT +03:00:00

Africa/Algiers CET CET +01:00:00

Africa/Asmera EAT EAT +03:00:00

Africa/Bamako GMT GMT +00:00:00

Africa/Bangui WAT WAT +01:00:00

Africa/Banjul GMT GMT +00:00:00

Africa/Bissau GMT GMT +00:00:00

Africa/Blantyre CAT CAT +02:00:00

Africa/Brazzaville WAT WAT +01:00:00

Africa/Bujumbura CAT CAT +02:00:00

Africa/Cairo EET EET +02:00:00

Africa/Casablanca WET WET +00:00:00

Africa/Ceuta CET CET +01:00:00

Africa/Conakry GMT GMT +00:00:00

Africa/Dakar GMT GMT +00:00:00

Africa/Dar_es_Salaam EAT EAT +03:00:00

Africa/Djibouti EAT EAT +03:00:00

Africa/Douala WAT WAT +01:00:00

Africa/El_Aaiun WET WET +00:00:00

Africa/Freetown GMT GMT +00:00:00

Africa/Gaborone CAT CAT +02:00:00

Africa/Harare CAT CAT +02:00:00

Africa/Johannesburg SAST SAST +02:00:00

Africa/Kampala EAT EAT +03:00:00

Africa/Khartoum EAT EAT +03:00:00

Africa/Kigali CAT CAT +02:00:00

Africa/Kinshasa WAT WAT +01:00:00

Africa/Lagos WAT WAT +01:00:00

Africa/Libreville WAT WAT +01:00:00

Africa/Lome GMT GMT +00:00:00

Africa/Luanda WAT WAT +01:00:00

Africa/Lubumbashi CAT CAT +02:00:00

Africa/Lusaka CAT CAT +02:00:00

Africa/Malabo WAT WAT +01:00:00

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Africa/Maputo CAT CAT +02:00:00

Africa/Maseru SAST SAST +02:00:00

Africa/Mbabane SAST SAST +02:00:00

Africa/Mogadishu EAT EAT +03:00:00

Africa/Monrovia GMT GMT +00:00:00

Africa/Nairobi EAT EAT +03:00:00

Africa/Ndjamena WAT WAT +01:00:00

Africa/Niamey WAT WAT +01:00:00

Africa/Nouakchott GMT GMT +00:00:00

Africa/Ouagadougou GMT GMT +00:00:00

Africa/Porto-Novo WAT WAT +01:00:00

Africa/Sao_Tome GMT GMT +00:00:00

Africa/Timbuktu GMT GMT +00:00:00

Africa/Tripoli EET EET +02:00:00

Africa/Tunis CET CET +01:00:00

Africa/Windhoek WAT WAT +01:00:00

America/Adak HAST HAST -10:00:00

America/Anchorage AKST AKST -09:00:00

America/Anguilla AST AST -04:00:00

America/Antigua AST AST -04:00:00

America/Araguaina BRT BRT -03:00:00

America/Aruba AST AST -04:00:00

America/Asuncion PYT PYT -04:00:00

America/Barbados AST AST -04:00:00

America/Belem BRT BRT -03:00:00

America/Belize CST CST -06:00:00

America/Boa_Vista AMT AMT -04:00:00

America/Bogota COT COT -05:00:00

America/Boise MST MST -07:00:00

America/Buenos_Aires ART ART -03:00:00

America/Cambridge_Bay MST MST -07:00:00

America/Cancun CST CST -06:00:00

America/Caracas VET VET -04:00:00

America/Catamarca ART ART -03:00:00

America/Cayenne GFT GFT -03:00:00

America/Cayman EST EST -05:00:00

America/Chicago CST Central Standard Time

-06:00:00

America/Chihuahua MST MST -07:00:00

America/Cordoba ART ART -03:00:00

America/Costa_Rica CST CST -06:00:00

America/Cuiaba AMT AMT -04:00:00

America/Curacao AST AST -04:00:00

America/Danmarkshavn GMT GMT +00:00:00

America/Dawson PST PST -08:00:00

America/Dawson_Creek MST MST -07:00:00

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America/Denver MST Mountain Standard Time

-07:00:00

America/Detroit EST EST -05:00:00

America/Dominica AST AST -04:00:00

America/Edmonton MST MST -07:00:00

America/Eirunepe ACT ACT -05:00:00

America/El_Salvador CST CST -06:00:00

America/Fortaleza BRT BRT -03:00:00

America/Glace_Bay AST AST -04:00:00

America/Godthab WGT WGT -03:00:00

America/Goose_Bay AST AST -04:00:00

America/Grand_Turk EST EST -05:00:00

America/Grenada AST AST -04:00:00

America/Guadeloupe AST AST -04:00:00

America/Guatemala CST CST -06:00:00

America/Guayaquil ECT ECT -05:00:00

America/Guyana GYT GYT -04:00:00

America/Halifax AST AST -04:00:00

America/Havana CST CST -05:00:00

America/Hermosillo MST MST -07:00:00

America/Indiana/Indianapolis EST EST -05:00:00

America/Indiana/Knox EST EST -05:00:00

America/Indiana/Marengo EST EST -05:00:00

America/Indiana/Vevay EST EST -05:00:00

America/Indianapolis EST EST -05:00:00

America/Inuvik MST MST -07:00:00

America/Iqaluit EST EST -05:00:00

America/Jamaica EST EST -05:00:00

America/Jujuy ART ART -03:00:00

America/Juneau AKST AKST -09:00:00

America/Kentucky/Louisville EST EST -05:00:00

America/Kentucky/Monticello EST EST -05:00:00

America/La_Paz BOT BOT -04:00:00

America/Lima PET PET -05:00:00

America/Los_Angeles PST Pacific Standard Time

-08:00:00

America/Louisville EST EST -05:00:00

America/Maceio BRT BRT -03:00:00

America/Managua CST CST -06:00:00

America/Manaus AMT AMT -04:00:00

America/Martinique AST AST -04:00:00

America/Mazatlan MST MST -07:00:00

America/Mendoza ART ART -03:00:00

America/Menominee CST CST -06:00:00

America/Merida CST CST -06:00:00

America/Mexico_City CST CST -06:00:00

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America/Miquelon PMST PMST -03:00:00

America/Monterrey CST CST -06:00:00

America/Montevideo UYT UYT -03:00:00

America/Montreal EST EST -05:00:00

America/Montserrat AST AST -04:00:00

America/Nassau EST EST -05:00:00

America/New_York EST Eastern Standard Time

-05:00:00

America/Nipigon EST EST -05:00:00

America/Nome AKST AKST -09:00:00

America/Noronha FNT FNT -02:00:00

America/North_Dakota/Center CST CST -06:00:00

America/Panama EST EST -05:00:00

America/Pangnirtung EST EST -05:00:00

America/Paramaribo SRT SRT -03:00:00

America/Phoenix MST Mountain Standard Time

-07:00:00

America/Port-au-Prince EST EST -05:00:00

America/Port_of_Spain AST AST -04:00:00

America/Porto_Velho AMT AMT -04:00:00

America/Puerto_Rico AST AST -04:00:00

America/Rainy_River CST CST -06:00:00

America/Rankin_Inlet CST CST -06:00:00

America/Recife BRT BRT -03:00:00

America/Regina CST CST -06:00:00

America/Rio_Branco ACT ACT -05:00:00

America/Rosario ART ART -03:00:00

America/Santiago CLT CLT -04:00:00

America/Santo_Domingo AST AST -04:00:00

America/Sao_Paulo BRT BRT -03:00:00

America/Scoresbysund EGT EGT -01:00:00

America/Shiprock MST MST -07:00:00

America/St_Johns NST NST -03:30:00

America/St_Kitts AST AST -04:00:00

America/St_Lucia AST AST -04:00:00

America/St_Thomas AST AST -04:00:00

America/St_Vincent AST AST -04:00:00

America/Swift_Current CST CST -06:00:00

America/Tegucigalpa CST CST -06:00:00

America/Thule AST AST -04:00:00

America/Thunder_Bay EST EST -05:00:00

America/Tijuana PST PST -08:00:00

America/Tortola AST AST -04:00:00

America/Vancouver PST PST -08:00:00

America/Whitehorse PST PST -08:00:00

America/Winnipeg CST CST -06:00:00

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America/Yakutat AKST AKST -09:00:00

America/Yellowknife MST MST -07:00:00

Antarctica/Casey WST WST +08:00:00

Antarctica/Davis DAVT DAVT +07:00:00

Antarctica/DumontDUrville DDUT DDUT +10:00:00

Antarctica/Mawson MAWT MAWT +06:00:00

Antarctica/McMurdo NZST NZST +12:00:00

Antarctica/Palmer CLT CLT -04:00:00

Antarctica/South_Pole NZST NZST +12:00:00

Antarctica/Syowa SYOT SYOT +03:00:00

Antarctica/Vostok VOST VOST +06:00:00

Arctic/Longyearbyen CET CET +01:00:00

Asia/Aden AST AST +03:00:00

Asia/Almaty ALMT ALMT +06:00:00

Asia/Amman EET EET +02:00:00

Asia/Anadyr ANAT ANAT +12:00:00

Asia/Aqtau AQTT AQTT +04:00:00

Asia/Aqtobe AQTT AQTT +05:00:00

Asia/Ashgabat TMT TMT +05:00:00

Asia/Baghdad AST AST +03:00:00

Asia/Bahrain AST AST +03:00:00

Asia/Baku AZT AZT +04:00:00

Asia/Bangkok ICT ICT +07:00:00

Asia/Beirut EET EET +02:00:00

Asia/Bishkek KGT KGT +05:00:00

Asia/Brunei BNT BNT +08:00:00

Asia/Calcutta IST IST +05:30:00

Asia/Choibalsan CHOT CHOT +09:00:00

Asia/Chongqing CST CST +08:00:00

Asia/Colombo LKT LKT +06:00:00

Asia/Damascus EET EET +02:00:00

Asia/Dhaka BDT BDT +06:00:00

Asia/Dili TPT TPT +09:00:00

Asia/Dubai GST GST +04:00:00

Asia/Dushanbe TJT TJT +05:00:00

Asia/Gaza EET EET +02:00:00

Asia/Harbin CST CST +08:00:00

Asia/Hong_Kong HKT HKT +08:00:00

Asia/Hovd HOVT HOVT +07:00:00

Asia/Irkutsk IRKT IRKT +08:00:00

Asia/Istanbul EET EET +02:00:00

Asia/Jakarta WIT WIT +07:00:00

Asia/Jayapura EIT EIT +09:00:00

Asia/Jerusalem IST IST +02:00:00

Asia/Kabul AFT AFT +04:30:00

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Asia/Kamchatka PETT PETT +12:00:00

Asia/Karachi PKT PKT +05:00:00

Asia/Kashgar CST CST +08:00:00

Asia/Katmandu NPT NPT +05:45:00

Asia/Krasnoyarsk KRAT KRAT +07:00:00

Asia/Kuala_Lumpur MYT MYT +08:00:00

Asia/Kuching MYT MYT +08:00:00

Asia/Kuwait AST AST +03:00:00

Asia/Macao CST CST +08:00:00

Asia/Macau CST CST +08:00:00

Asia/Magadan MAGT MAGT +11:00:00

Asia/Makassar CIT CIT +08:00:00

Asia/Manila PHT PHT +08:00:00

Asia/Muscat GST GST +04:00:00

Asia/Nicosia EET EET +02:00:00

Asia/Novosibirsk NOVT NOVT +06:00:00

Asia/Omsk OMST OMST +06:00:00

Asia/Oral WST WST +05:00:00

Asia/Phnom_Penh ICT ICT +07:00:00

Asia/Pontianak WIT WIT +07:00:00

Asia/Pyongyang KST KST +09:00:00

Asia/Qyzylorda KST KST +06:00:00

Asia/Qatar AST AST +03:00:00

Asia/Rangoon MMT MMT +06:30:00

Asia/Riyadh AST AST +03:00:00

Asia/Saigon ICT ICT +07:00:00

Asia/Sakhalin SAKT SAKT +10:00:00

Asia/Samarkand UZT UZT +05:00:00

Asia/Seoul KST KST +09:00:00

Asia/Shanghai CST CST +08:00:00

Asia/Singapore SGT SGT +08:00:00

Asia/Taipei CST CST +08:00:00

Asia/Tashkent UZT UZT +05:00:00

Asia/Tbilisi GET GET +04:00:00

Asia/Tehran IRT IRT +03:30:00

Asia/Thimphu BTT BTT +06:00:00

Asia/Tokyo JST JST +09:00:00

Asia/Ujung_Pandang CIT CIT +08:00:00

Asia/Ulaanbaatar ULAT ULAT +08:00:00

Asia/Urumqi CST CST +08:00:00

Asia/Vientiane ICT ICT +07:00:00

Asia/Vladivostok VLAT VLAT +10:00:00

Asia/Yakutsk YAKT YAKT +09:00:00

Asia/Yekaterinburg YEKT YEKT +05:00:00

Asia/Yerevan AMT AMT +04:00:00

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Atlantic/Azores AZOT AZOT -01:00:00

Atlantic/Bermuda AST AST -04:00:00

Atlantic/Canary WET WET +00:00:00

Atlantic/Cape_Verde CVT CVT -01:00:00

Atlantic/Faeroe WET WET +00:00:00

Atlantic/Jan_Mayen CET CET +01:00:00

Atlantic/Madeira WET WET +00:00:00

Atlantic/Reykjavik GMT GMT +00:00:00

Atlantic/South_Georgia GST GST -02:00:00

Atlantic/St_Helena GMT GMT +00:00:00

Atlantic/Stanley FKT FKT -04:00:00

Australia/Adelaide CST CST +09:30:00

Australia/Brisbane EST EST +10:00:00

Australia/Broken_Hill CST CST +09:30:00

Australia/Darwin CST CST +09:30:00

Australia/Eucla CWST CWST +08:45:00

Australia/Hobart EST EST +10:00:00

Australia/Lindeman EST EST +10:00:00

Australia/Lord_Howe LHST LHST +10:30:00

Australia/Melbourne EST EST +10:00:00

Australia/Perth WST WST +08:00:00

Australia/Sydney EST EST +10:00:00

Europe/Amsterdam CET CET +01:00:00

Europe/Andorra CET CET +01:00:00

Europe/Athens EET EET +02:00:00

Europe/Belfast GMT GMT +00:00:00

Europe/Belgrade CET CET +01:00:00

Europe/Berlin CET CET +01:00:00

Europe/Bratislava CET CET +01:00:00

Europe/Brussels CET CET +01:00:00

Europe/Bucharest EET EET +02:00:00

Europe/Budapest CET CET +01:00:00

Europe/Chisinau EET EET +02:00:00

Europe/Copenhagen CET CET +01:00:00

Europe/Dublin GMT GMT +00:00:00

Europe/Gibraltar CET CET +01:00:00

Europe/Helsinki EET EET +02:00:00

Europe/Istanbul EET EET +02:00:00

Europe/Kaliningrad EET EET +02:00:00

Europe/Kiev EET EET +02:00:00

Europe/Lisbon WET WET +00:00:00

Europe/Ljubljana CET CET +01:00:00

Europe/London GMT GMT +00:00:00

Europe/Luxembourg CET CET +01:00:00

Europe/Madrid CET CET +01:00:00

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Europe/Malta CET CET +01:00:00

Europe/Minsk EET EET +02:00:00

Europe/Monaco CET CET +01:00:00

Europe/Moscow MSK MSK +03:00:00

Europe/Nicosia EET EET +02:00:00

Europe/Oslo CET CET +01:00:00

Europe/Paris CET CET +01:00:00

Europe/Prague CET CET +01:00:00

Europe/Riga EET EET +02:00:00

Europe/Rome CET CET +01:00:00

Europe/Samara SAMT SAMT +04:00:00

Europe/San_Marino CET CET +01:00:00

Europe/Sarajevo CET CET +01:00:00

Europe/Simferopol EET EET +02:00:00

Europe/Skopje CET CET +01:00:00

Europe/Sofia EET EET +02:00:00

Europe/Stockholm CET CET +01:00:00

Europe/Tallinn EET EET +02:00:00

Europe/Tirane CET CET +01:00:00

Europe/Uzhgorod EET EET +02:00:00

Europe/Vaduz CET CET +01:00:00

Europe/Vatican CET CET +01:00:00

Europe/Vienna CET CET +01:00:00

Europe/Vilnius EET EET +02:00:00

Europe/Warsaw CET CET +01:00:00

Europe/Zagreb CET CET +01:00:00

Europe/Zaporozhye EET EET +02:00:00

Europe/Zurich CET CET +01:00:00

Indian/Antananarivo EAT EAT +03:00:00

Indian/Chagos IOT IOT +06:00:00

Indian/Christmas CXT CXT +07:00:00

Indian/Cocos CCT CCT +06:30:00

Indian/Comoro EAT EAT +03:00:00

Indian/Kerguelen TFT TFT +05:00:00

Indian/Mahe SCT SCT +04:00:00

Indian/Maldives MVT MVT +05:00:00

Indian/Mauritius MUT MUT +04:00:00

Indian/Mayotte EAT EAT +03:00:00

Indian/Reunion RET RET +04:00:00

Pacific/Apia WST WST -11:00:00

Pacific/Auckland NZST NZST +12:00:00

Pacific/Chatham CHAST CHAST +12:45:00

Pacific/Easter EAST EAST -06:00:00

Pacific/Efate VUT VUT +11:00:00

Pacific/Enderbury PHOT PHOT +13:00:00

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Pacific/Fakaofo TKT TKT -10:00:00

Pacific/Fiji FJT FJT +12:00:00

Pacific/Funafuti TVT TVT +12:00:00

Pacific/Galapagos GALT GALT -06:00:00

Pacific/Gambier GAMT GAMT -09:00:00

Pacific/Guadalcanal SBT SBT +11:00:00

Pacific/Guam ChST ChST +10:00:00

Pacific/Honolulu HST HST -10:00:00

Pacific/Johnston HST HST -10:00:00

Pacific/Kiritimati LINT LINT +14:00:00

Pacific/Kosrae KOST KOST +11:00:00

Pacific/Kwajalein MHT MHT +12:00:00

Pacific/Majuro MHT MHT +12:00:00

Pacific/Marquesas MART MART -09:30:00

Pacific/Midway SST SST -11:00:00

Pacific/Nauru NRT NRT +12:00:00

Pacific/Niue NUT NUT -11:00:00

Pacific/Norfolk NFT NFT +11:30:00

Pacific/Noumea NCT NCT +11:00:00

Pacific/Pago_Pago SST SST -11:00:00

Pacific/Palau PWT PWT +09:00:00

Pacific/Pitcairn PST PST -08:00:00

Pacific/Ponape PONT PONT +11:00:00

Pacific/Port_Moresby PGT PGT +10:00:00

Pacific/Rarotonga CKT CKT -10:00:00

Pacific/Saipan ChST ChST +10:00:00

Pacific/Tahiti TAHT TAHT -10:00:00

Pacific/Tarawa GILT GILT +12:00:00

Pacific/Tongatapu TOT TOT +13:00:00

Pacific/Truk TRUT TRUT +10:00:00

Pacific/Wake WAKT WAKT +12:00:00

Pacific/Wallis WFT WFT +12:00:00

Pacific/Yap YAPT YAPT +10:00:00

Technical Support

For technical support issues please contact technical support person as below;

Worldwide and Asia Pacific Support : [email protected] Americas Support : [email protected] Europe Support : [email protected]


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