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Page 1: Body language

Body Language

Page 2: Body language

Territory� Intimate

� Touching � 6-18”

� Personal� Close -1½ to 2½

feet� Far - 2½ to 4 ½

feet

� Social � Close 4-7 feet� Far - 7-12 feet

� Public � Close - 12-25

feet� Far - 25 feet or

greater

Page 3: Body language

Different Cultures ...

� A crowded culture

� What is your private space?

Page 4: Body language

When you invade my space

� Reactions to an invasion of your space� Feel troubled� Get defensive� Become

aggressive� Retaliate

Page 5: Body language

Masks We Wear

� Public Masks� Public smile � Clothing � Putting on my face

� Extended territory� On the road� At work

� Can we drop masks?

Page 6: Body language

Jockeying for position

� Inclusive - Non-inclusive� How you include/exclude others in a

group� Parallel body positions

� Will posit ion yourselves to relate to each other

� Side by side are neutral� Facing means people are involved

� Congruence-incongruence� Groups that imitate each other

Page 7: Body language

Looking

� How long do you look?� Staring- dehumanizes or challenges� Glances - socially acceptable t iming� Appraisal- may indicate interest

� Do you look when you talk?� Do you look when you listen?

Page 8: Body language

‘What often happens in any relationship is that language itself becomes a mask and a means of clouding and confusing the relationship. If thespoken language is stripped away and the onlycommunication left is body language, the truthwill find some way of poling through. Spokenlanguage itself is a great obscurer”

Body LanguageBody Language, Julius Fast, MJF books, 1970.

Actions Speak Louder than Words?

Page 9: Body language

Misinterpretation = Trouble??� Lost business

� Lack of animation = lack of interest?

� US tendency to get r ight to business

Page 10: Body language

Troubles

� Conflict with peers

• Different work styles• Wrong assumptions

Page 11: Body language

Trouble….

� Misinterpretation of signals� Can be BIG

trouble� Legal trouble � Do you know how

to act or are you confused?

Page 12: Body language

Do you know what you are saying?