What Is Communication? 7% is verbal
(words) 38% is vocal
(volume, pitch, rhythm, etc.)
55% is body movements (mostly facial expressions)
What is Nonverbal Communication?
Eye-contact Facial Body Posture Appearance Physical Contact
http://www.youtube.com/watch?v=5brSO79RfyI&list=PL0ACE1BF0A435FAEA&index=17&feature=plpp_video
Eye Contact
Eye Contact Direct gaze that
establishes your focus.
Not necessarily for a long time.
Can convey emotions: anger, care, etc.
Eye contact means there is interest in the conversation
You intend to take away something significant from the conversation.
Facial Expressions Reveals
characteristics of a person
Usually a change of visual pattern over time but a still face, photo, or static painting can express mood or capture a sentiment as well.
Body Posture
Body Posture The way you walk The way you hold
your head Bearing Stance Subtle movements
Appearance Conveys your
background Your age Your professionality
Proximity and Physical Contact Personal space Emotions conveyed
through touch Social Cues
References Barbour, A. (1976). Louder than
words: Non verbal communication. Merrill.
Non-verbal communication tools : What is non-verbal . (n.d.). Retrieved from http://www.youtube.com/watch?v=5brSO79RfyI&list=PL0ACE1BF0A435FAEA&index=17&feature=plpp_video
