wIPRO

Wipro LtdAn Earnest Effort To Create

An Ethical Organization

Team:-

Yogesh.N

Praveen H

Kiran.R.N

Sumit Supe

Roopesh.O

Bharath.B.N

Samad

2

COMPANY PROFILE

• Wipro established in 1945 as small vegetable oil company by M.H.Hashan Premji.

• Ajim Premji Joined in 1966.

• Transformed In product development and out sourcing company in 1979.

• 1981 started selling the finished machine.

• Top selling computer maker for two decades.

• Third largest Software exporters.

• Over 30 office world wide

• More than 400 clients like Sony , Microsoft, and ABN Amro,

• 42% growth rate in 12 yr.

• P CMM LEVEL 5 & SEI CMM LEVEL 5 Certified.

3

Cont,

Application Development

Systems Integration

Product Engineering

Consulting

ERP Services

BPO

Infrastructure Management

IndependentTesting

Services from India touch all three aspects of IT – software, hardware & network

India’s Emergence as IT Sourcing Hub –

Key Drivers

• Highly Talented Labor Pool

• Cost Arbitrage

• Leapfrog increases in Telecom reliability in

90’s

• Quality Advantage

• Faster Time to Market

• 24 Hour Service Window

• Enables customers internal work-force to

focus on ‘core’ & strategy

Range of Services

4

Range of Services

Constantly incubating newer services

Source: Mckinsey-NASSCOM Study, NASSCOM, Company estimate ( all figures in USD B) Percentages below the pie chart represent Wipro’s distribution of Revenues for the Quarter ended June 2005

IT Enabled Services / BPO

11%

PackageImplementation

11%

Infrastructure Outsourcing

8%

Consulting 5%

CustomApp Dev &

Maintenance 25%

1.7

6.5

0.3

3.6

5.2

13.5

0.3

3.6

0.6

4.9

Indian Export Potential*

FY04

FY09CAGR 21%

CAGR 64%

CAGR 64%CAGR 52%

CAGR 31%

Wipro’s Global IT Revenue pie

3.6

21CAGR 42%

R&D Services 32%

Q1 2005-06

$398.5 M

Testing Services

8%

1.1

3.1CAGR 23%

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Quality culture for continuous improvement

4,000+ employees trained in Six Sigma methodologies

204 certified black belts and 10 master black belts

Over 700 PMI certified consultants, highest in India

All fresh recruits undergo a 3 day Veloci-Q training

33% business parameters for the Wipro CEO relate to quality

Proc

ess

Technology

People

SixSigma

World’s first SEI CMM/CMMI Level 5 IT services company (1998-2002)

BS7799 ISO 9000

Worlds 1st IT Services Company to

use Six Sigma (1999)

1st company outside the USA to receive IEEE award (2003)

Worlds 1st PCMM Level 5 software company (2001)

“Wipro clients see additional application maintenance productivity of 10% to 15% from added familiarity with systems; another 10% to 15% raise in productivity after applying Wipro's CMM-based methodology and consolidating redundant programs applications; and yet another 3% to 30% productivity improvement thanks to process automation and tools”

Forrester

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COMPANY PERFORMANCE

Wipro limited Recorded an 18% rise in its net profit for the second quarter ended

30 September 2007, with a consolidate revenue of Rs 47847cr million represents a

35% increase YOY, Attributed to broad based growth across vertical service and

Geographical.

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Translating into >30% Growth for Indian Industry;.. & Corresponding Cost Savings for Customers

2.64

6.27.7

9.6

12.8

17.2

22

0

5

10

15

20

25

98-99 99-00 00-01 01 - 02 02- 03 03- 04 '04-05 05-06E

Americas, 69.4%

Europe, 22.6%

Japan, 3.0%

Africa, 0.6%

Others, 4.4%

$ Bn

Source: NASSCOM, Strategic Review 2005

Geo Distribution

Export of Computer Related Services

Wipro confidential 8

Ranked leader by IDC, MetaGroup, Forrester – 2004Awarded the highest rating in Stakeholder Value Creation & Corporate Governance by ICRA,

an Associate of Moody’s Investor Services

Partner to industry leaders and challengers

89 global 500 clients

151 clients among Forbes 2000

Diverse talent pool

23 nationalities

2000 domain consultants

Sustained growth

CAGR of 42% in last 5 years

Part of NYSE’s TMT (Technology-Media-Telecom) Index, NSE Nifty Index and BSE Sensex

2000-01 2001-02 2002-03 2003-04 2004-05 2005-06

217 226288

339421 430

10 13 19 2942 42

(thousands)

(millions USD)384 475 625 934

13541595*

Clients

Employees

Revenues

Cont

*June Quarter Revenues Annualized

Incorporated in 1945; 60 years track record of growth & profitability

IPO in 1946; Listed at NYSE [WIT] in 2000

Entered IT business in 1980s; IT Services business launched in 1991

history – a track record of success

Compounded Growth Rate- First 59 Years:

Revenues: 21%, Net Income: 31%, M-Cap: 24%

IT Services Foot-Print

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BUSINESS STRATEGY

• Y2K OPPURTUNITY

• Making top management stronger.

•Acquiring the companies diversified portfolio

•Spectramind for US$ 4.069 million.(goldmine for the company)

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FACTORS BEHIND THE SUCCESS OF WIPRO

• Unwiring commitment to excellence.

• Maintaining transparency in its

business practices and accounts.

• Leading the market by focusing on

work at the cutting edge of

technology.

• Attracting investing developing and

retaining the best talent.

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AZIM PREMJI

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AZIM PREMJI

•Azim Hashim Premji was born in Bombay (now Mumbai), India on 24th July 1945 to businessman M.H.Premji.

•He was just finishing his undergraduate engineering studies at Stanford University in 1966 when his father passed away. He immediately returned to India where he took over the family`s fledgling vegetable oil business.

•Under Premji's management, Wipro Ltd expanded and progressed to new heights, and the business began developing to manufacture other products. This included light bulbs with GE, and hydraulic tippers.

•I1979, when IBM were left without permission to continue business in India, he saw an opportunity and turned his attention to the computer industry. Very soon afterwards, his business became one of the world's leading computer producers.

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Corporate Social Responsibilities

“Wipro Care”

“Wipro Applying Thought

School”

&

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BUSINESS ETHICS

WIPRO’S PROMISE

HUMAN VALUES

INTERGRITY VALUE FOR MONEY

INNOVATION HUMAN VALUES

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BUSINESS ETHICS

WIPRO’S PROMISE

With utmost respect to Human Values, we

promise to serve our customers with Integrity,

through Innovative, Value for Money solutions,

by Applying Thought, day after day

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BUSINESS ETHICS

HUMAN VALUES

We respect the unique needs of customers and employees. We are sensitive to their differing needs in our interactions with them.

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BUSINESS ETHICS

INTERGRITY

We deliver what we commit. With honesty, fairness, reliability and uprightness in whatever we do.

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BUSINESS ETHICS

INNOVATION

We constantly offer novel and superior solutions to satisfy the needs of the customer.

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BUSINESS ETHICS

VALUE FOR MONEY

Delivering higher value to the customer through continuous improvement in quality, cost and speed.

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CONT’S

WIPRO PRESENTED ETHICS IN BUSINESS AWARD

• Good business Award for the year 2002 by the punjab, Haryana and New

Delhi Chamber of commerce and industry.

OTHER AWARD WON

• Wipro ranked Fifth in Asian corporate Governance association rating 2004.

•IEEE award for software process excellence.

•Quality improvement by encouraging Six sigma Projects.

•World First SEI CMM level 5 company.

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CONT’S

• Simplicity and Character

• Sustained leadership

• Passion and commitment

• Principle Centered Paradigm

WIPRO ‘s OMBUDSPROCESS

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Business Practices Not So Ethical

“CAPITAL ONE” Terminates its Relationship with SPECTRAMIND

“AJIM PERMJI” hold 82% of stakes

“Vice Chairman” Turn over ratio is high

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1. ACCOUNT FOR THE STUPENDOUES GROWTH ACHIVED BY

WIPRO IN A VERY SHORT PERIOD OF TIME?

DISCUSSION

• Diversification

• IBM Opportunity

• Highly Talented Labor Pool

• Cost Arbitrage

• Quality Advantage

• 24 Hour Service Window

• Enables customers internal work-

force to focus on ‘core’ & strategy.

• Employee Oriented.

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DISCUSSION

2. APPLYING VARIOUS YARD STICK THAT ARE LISTED IN TIS

CHAPTER, WOULD YOU BE ABLE TO CALL WIPRO AN ETHICAL

ORGANIZATION? IF NOT, LIST THE FLAWS IN THE

ORGANIZATIONTHAT FAIL THE TEST.

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Conclusion

The above analysis shows that both ethical and unethical practices may

co-exist in a company , but as far as the studies and research that have

been carries out. Wipro seem to be on right track, focusing clearly on

the ethical issues and implementing a process in places to curb non-

ethical issues, making it to come up to the top five companies in india .

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Q&A

Wipro’s promiseWith utmost respect to Human Values, we

promise to serve our customers with Integrity,

through Innovative, Value for Money solutions,

by Applying Thought, day after day