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Wikis Basics, Tools and Strategies

Feb 22, 2016

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Wikis Basics, Tools and Strategies. Meredith Farkas October 22, 2006 Internet Librarian. What you will learn. What a wiki is What wikis are good for, what they’re not so good for How libraries and other groups are successfully using wikis How to get started with wikis - PowerPoint PPT Presentation

  • WikisBasics, Tools and StrategiesMeredith FarkasOctober 22, 2006Internet Librarian

  • What you will learnWhat a wiki isWhat wikis are good for, what theyre not so good forHow libraries and other groups are successfully using wikisHow to get started with wikisTips on developing a successful wiki

  • What is a wiki?Content management systemAllows people to collaboratively develop a Web site without any tech-savvyWiki = quick (in Hawaiian)All community members can add to or edit the work of others

  • Wiki backgroundWard Cunningham and the Portland Pattern RepositoryWikipediaConference wikis, fan wikis, wiki knowledgebasesWikis in the library! Still often controlled access. Organizations jump on the wiki bandwagon

  • Wiki StructureAll wikis start off as a single blank pagePages are created and connected by hyperlinksNo ownership of pages; anyone can change the work of others

  • Wiki ComponentsPages community members can add to or edit (example)Discussion area for each pageList of all of the changes made to a particular page (version control)List of all changes made to all pages.

  • Wiki SyntaxWays to format text, change color, create links, create tables, etc.Wikipedia editors guideNot difficult to learn, but differentDifferences for each wikiWYSIWYG is the future

  • Wikis vs. BlogsNo one owns contentNo specific organization (hyperlinks)Anyone can edit other peoples workA person owns their postOrganized in reverse chron. orderOnly author can edit their own work (others can comment)

  • Wikis vs. BlogsPerpetual work in progressGood for collaborative group workPosts are permanentGood for disseminating info/starting a dialogue

  • Why wiki?Easy to useWeb-basedAnyone can make changesFindability (with database wikis)Many free and open-source wikisFlexible and extensible

  • Knowledge management (KM)All organizations want to make the best use of organizational knowledgeMost are really bad at itWiki is a great KM tool

  • Wiki = quickNo editing in Dreamweaver, no FTP-ing into the server.No waiting for the Webmaster to update your page.Different people can be responsible for different content areas

  • CollaborationWikis are a great way to get patrons/colleagues to participate in building a Web spaceResource guidesConference Book reviewsArea guidesYou can learn a lot from your patrons and colleagues!

  • Why not wiki?Too open (trust issues)Concerns about ownership of contentDisorganizedVandalism and spam

    Wikis aren't for everyone. If control is a major issue with the site you're developing, then a wiki may not be right for your project.

  • Wikis in Practice

  • How libraries can use wikis with their patronsCommunity wikiSubject guide wikiWiki as coursewareWiki as Web siteWiki for capitalizing on the collective intelligence

  • Community wikisRocWiki (Rochester, NY)Davis Wiki (Davis, CA)Arbor Wiki (Ann Arbor, MI)PGHWiki (Pittsburgh, PA)

  • Wikis that build communityICANN WikiTax AlmanacMandriva Club

  • Subject guidesOhio University Librarys Biz WikiSt. Joseph County Public Library Subject Guides

  • Wiki as Website and coursewareUniversity of South Carolina Aiken Library Web siteBull Run LibraryBemidji State University eRhetoric course wiki

  • Capitalizing on the collective intelligenceResource guides and book reviewsProductWikiwikiXbox360Princeton Public Librarys Book Lovers WikiWyoming Authors Wiki

  • How librarians can use wikisStaff IntranetCollaborative document editingCollaboratively-developed manualConference wikisKnowledgebasePlanning space for conferences

  • Wiki as Intranet for info sharingMost are behind the firewall or are password protectedSUNY Stonybrook Health Science Library WikiUniversity of Connecticut LibraryNorwich University Library Public Services Wiki

  • Collaborative document editingZohoWriterWritely

    You could even just use something like PBWiki!

  • Collaboratively-developed manualPrint manuals are really hard to update!

    Antioch University New England Library Staff Training and Support Wiki

  • Conference wikisALA 2005 Chicago WikiALA 2006 New Orleans WikiCIL 2006 WikiIL 2006 WikiWikimania 2006

  • Wiki as professional knowledgebaseLibrary Success: A Best Practices WikiLibrary Instruction WikiQwiki: Quantum Physics WikiThe New PR Wiki

  • Planning space for conferencesHard to plan a conference with people from all over the place.

    HigherEd BlogConBarCampPodCon

  • Wiki TipsHow to develop and maintain a successful wiki

  • Wiki Tips: SoftwarePopular options for wiki hosted on your serverMediaWikiPmWikiTwikiSocialText ($$$)XWikiConfluence ($$$)

  • Wiki Tips: Software (contd)Popular Options for wikis hosted by the software companyPBWikiWetPaintSeedWikiIf you want control, no ads, etc., host the wiki on your server.If you dont have server space, need the wiki for a small time-limited project, or are scared of maintaining a new tech, go with a hosted wiki.Check out the WikiMatrix when thinking about which software to use

  • Choosing software: What to considerProgramming language Ease of installation Security Permissioning Spam prevention Ease of use Cost Version control

  • What to consider (contd)Syntax Ability to hold discussions RSS Ability to change look ExtensionsTrajectory of development/support of development

  • Wiki Tips: Seeding the wikiNo one wants to add to an empty wikiAlso, people often dont know what to addAdd some content to the major categories before going liveCreating an organizational scheme will prevent orphan links and chaos

  • Wiki Tips: DocumentationWikis need lots of info for novice usersWhat is a wikiWhat can you do with this wikiHow to edit the wikiFAQWhom to contact for more helpPrepare for lots of questions!Wikipedia has lots of good documentation for MediaWiki users

  • Wiki Tips: Content developmentDo lots of marketingBlogsE-mail lists and forumsPublications (write an article on wikis!)Partner with groups/people related to your missionGive the wiki a grassroots feel, make it welcoming.

  • Wiki Tips: ManagementSecurityShould you require registration?Dealing with spamInstall spam-killing plugins or blacklistsBad Behavior plugin rocks!Monitor the wiki several times a dayGet to know and love RSSFind lots of dedicated helpers!!!

  • How to deal with posts you dont likeGuidelinesLimit to on-topic postsTake a note from the Wikipedias policies and guidelinesGet a committed group of volunteers to patrol a public wikiIf you need to delete something - use discussion area to explain why things were deleted.

  • Questions? Comments?Meredith Farkasmgfarkas at gmail dot comhttp://meredith.wolfwater.com/wordpress/AIM: librarianmer

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