What is the role of cloud computing, web 2.0, and web 3.0 semantic technologies in the coming era of transparent, collaborative, connected e-governance?

What is the Role of Cloud Computing, Web 2.0, and Web 3.0 Semantic Technologies

in an Era of Connected Governance?Mills Davis, Project10X

February 17, 2009

Semantic Exchange | Semantic Community Workshop and Web Conference

Fairfax, VA

From E-Gov to Connected Governance | Introduction2

Brand [email protected]

Mills [email protected]

Brand Niemann is a senior enterprise architect at the U.S. Environmental Protection Agency in Washington, DC, where he works on Web 2.0/3.0 and co-leads with Mills Davis, Semantic Communities dot Net, that provides Web 2.0 and 3.0 infrastructure and support to a number of communities of practice and hosts a series of workshops / webinars introducing Web 2.0 and Web 3.0 semantic technologies to government in the context of specific problems.

Mills Davis is founder and managing director of Project10X, a research consultancy that specializes in next internet semantic technologies, applications, infrastructure, markets, business models, strategy, and advanced solution development. Mills is active in both government and industry-wide technology initiatives that are advancing cloud computing, Web 2.0 and Web 3.0 semantic technologies.

Mills directs the Semantic Wave research program, and the Semantic Exchange industry education initiative. He co-leads, with Brand Niemann (EPA), the Semantic Communities initiative that works with communities of interest and communities of practice in both public and private sectors to implement community-based collaborative solutions for research, resource networking, policy making, information sharing, knowledge management, multi-channel communication, and connected governance.

mailto:[email protected]




From E-Gov to Connected Governance | Introduction 3

• SX-Media — We blog about next generation internet, cloud computing, Web 2.0, and Web 3.0 semantic technologies, news and information of interest, and issues that weʼre tracking. We contribute articles and features to Semantic Report, Read-Write-Web, and several industry blogs and publications.

• SX-Collaboration — Semanticexchange.com is a community read/write website that features industry news, research, information, and opinion, and provides links to product and service information, demonstrations, and jump-start kits. Semanticommunity.net is an open collaboration environment where we host and support public and private sector communities of interest and communities of practice, and help conduct collaborative pilot projects.

• SX-Events — We produce briefings, workshops, conferences, and webcasts on new directions in e-governance, technology, and high value applications. We present solution case studies and demos that highlight business value.

• SX-Training — We present in-depth tutorials and hands-on training to build skills with tools, methods, and applications of cloud computing, web 2.0, and web 3.0 semantic technologies, featuring demos and case studies lead by industry experts.

• SX-Lab — We deliver high-impact jump-start and pilot programs providing access to best-of-breed technologies and expertise to envision, develop, pilot test, and prove the value of web 2.0 and web 3.0 solutions.

Semantic Exchange | Semantic CommunitiesNetwork for educating, training, collaborating, and pilot testing all things semantic, cloud computing, and Web 2.0/3.0.


Who are the Semantic Exchange partners?Technology & service providers delivering solutions for transparent, cost-effective, connected governance.

Source: Project10x, 2008


Semantic Exchange | Semantic CommunitiesHelping public and private sector organizations learn, demonstrate, and pilot test innovative solutions for connected governance.

Professional services, architecture, ontology, applications, integration

Tools, development platforms

Web 2, Web 3, Cloud infrastructure, platforms, software, etc. as a service

Research, discovery, search, query, natural language, machine learning

Social networking, interest tracking,

Content authoring, tagging, linking, annotation, visualization, mashups

Collaboration, wikis, community platforms

Ontology-driven applications

Social media, communication, publishing, recommendation

Intelligent user interface

Resources & Expertise

Communication

Collaboration

Education

Training

Pilot Testing

Programs

Government

Communities

Enterprises

Citizens

Helping

CONNECTEDGOVERNANCE


Implementing New Models, Practices and Solutions for Connected Governance Education Training Pilot Testing

1. New models for connection, engagement, and resourcing.

2. New models for collaboration, innovation and problem solving

3. New models and ecosystems for communication, interaction, and service delivery.

4. New models for policy making, governance, transparency, and management

Information and Communication Technologies for Connected Governance

1. Cloud computing -- scalable, secure, & economical “everything as a service:” infrastructure, platform, software, etc.

2. Web 2.0 -- internet applications, services, and platforms for social computing, collaboration, communication, and service delivery.

3. Web 3.0 -- Front-end semantic technologies for search, data collaboration, ontology-driven apps, smart communication, and better user experience. Back-end semantic technologies integration and interoperability of infrastructure, information, processes, services, and decision-making.

4. Methodologies, tools and building blocks for developing and testing next generation connected governance solutions.

Semantic Exchange | Semantic CommunitiesHelping public and private sector organizations learn, demonstrate, and pilot test innovative solutions for connected governance.


Topics

• New concepts and practices for connected governance

• Role of Information and communication technologies in the era of connected governance

• Near-term steps towards connected governance that every agency can take

• Panel introductions

Viewpoint

New Concepts and Practices for Connected Governance

• What is digital age democracy?

• What is next generation government?

• Whatʼs different about connected governance?

- New models of connection, engagement, and resourcing

- New models for collaboration, innovation, and problem solving

- New models and ecosystems for communication and service delivery

- New models for policy making, governance, and transparency

- New models for computing, information sharing, and knowledge management

From E-Gov to Connected Governance | New Concepts and Practices for Connectred Governance 9

What is digital age democracy?A new era of connected governance.

Source: Don Tapscott


Source: Don Tappscott Source: Don Tappscott

Source: Don Tappscott

What is next generation government?Transparency, engagement, collaboration, & communication.


What style of government for Obama?Connect and empower all Americans through technology and innovation.

Source: Barack Obama: Connecting and Empowering all Americans through Technology and Innovation, November, 2007

• Make government data available online in universally accessible formats to allow citizens to make use of that data to comment, derive value, and take action in their own communities. For example, help citizens learn about pollution in their communities, provide information about local conditions back to government and empower people to protect themselves.

• Establish pilot programs to open up government decision-making and involve the public in the work of agencies, not simply by soliciting opinions, but by tapping into the vast and distributed expertise of the American citizenry to help government make more informed decisions.

• Require appointees who lead Executive Branch departments and rulemaking agencies to conduct the significant business of the agency in public, so that any citizen can watch a live feed on the Internet as the agencies debate and deliberate the issues that affect American society. Ensure these proceedings are archived for all Americans to review, discuss and respond. Require appointees to employ all the technological tools available to allow citizens not just to observe, but also to participate and be heard in these meetings.

• Restore the basic principle that government decisions should be based on the best-available, scientifically-valid evidence and not on the ideological predispositions of agency officials.

• Lift the veil from secret deals in Washington with a web site, a search engine, and other web tools that enable citizens easily to track online federal grants, contracts, earmarks, and lobbyist contacts with government officials.

• Give the American public an opportunity to review and comment on the White House website for five days before signing any non-emergency legislation.

• Bring democracy and policy deliberations directly to the people by requiring Cabinet officials to have periodic national online town hall meetings to answer questions and discuss issues before their agencies.

• Employ technologies, including blogs, wikis and social networking tools, to modernize internal, cross-agency, and public communication and information sharing to improve government decision-making.


Whatʼs different about connected governance?New models and ecosystems for engagement, interaction, decision-making, and service delivery.

Policy-Making,Governance,

Transparency &Management

Connection, Engagement &

Resourcing

Collaboration, Innovation &

Problem-Solving

Communication, Interaction &

Service Delivery

Next Internet, Web 2.0/3.0 Semantic Web

& Cloud Computing

1

4

2

5

3


1. New models for connection, engagement, and resourcing.


2. New models for collaboration, innovation and problem solving


3. New models and ecosystems for communication, interaction, and service delivery.


4. New models for policy making, governance, transparency, and management

Viewpoint

Role of Information and Communication Technologies in the Era of Connected Governance

• What are ICT technologies for connected governance?

• What is the evolution of the internet to 2020?

• What are characteristics of the next internet?

• What is the role of new ICT technologies in connected governance?

- Cloud computing

- Web 2.0

- Web 3.0 & semantic web

From E-Gov to Connected Governance | Role of ICT in the Era of Connected Governance 18

What are ICT technologies for connected governance?Cloud computing, Web 2.0, Web 3.0 semantic technologies, and the next internet.

ICT Technologies for Connected GovernanceHistorically, when social communication media grow in capability, pace, scope, or scale, then people use these media, communication techniques and tools to construct more complex social arrangements and practices that increase human capacity to cooperate at larger and larger scales. IFTF–Technologies of Cooperation


The chart to the right depicts four stages of internet growth.

Web 1.0, was about connecting information and getting on the net.

Web 2.0 is about connecting people — putting the “I” in user interface, and the “we” into webs of social participation.

Web 3.0 is starting now. It’s about representing meanings, connecting knowledge, and putting these to work in ways that make our experience of internet more relevant, useful, and enjoyable.

Web 4.0 will come later. It is about connecting intelligences in a ubiquitous web where both people and things reason and communicate together.

Over the next decade, semantic technologies will spawn multi-billion dollar technology markets that will drive trillion dollar global economic expansions to transform industries as well as our experience of the internet.

What is the evolution of the internet to 2020?A tidal wave of four internet growth stages.


What are characteristics of the next internet?Internet of services, things, and 3D interactivity. Virtualized infrastructure & everything as a service.


What is cloud computing?Scalable, on-demand, click-and-run, pay-by-the-drink resources and services provisioned over the internet.


Web 2.0 is the the second stage the web. It is the social web that connects people. It is a web of participation. User consumes & creates. Sites are interactive, for example: blogs–keep a web-diary; Wikipedia — free encyclopedia, anyone edits; Del.icio.us — social bookmarking; mySpace, openBC – cultivate social relations; Flickr — share photos; and YouTube–broadcast yourself.

According to Tim OʼReilly, several principles distinguish web 2.0, for example:

(1) the web as platform (2) harnessing collective intelligence (3) data is the next Intel inside(4) end of the software release cycle(5) lightweight programming models(6) software above the level of a single device, and (7) rich user experiences.

In addition Web 2.0 approaches embrace: remixing data and services; relation-orientation; the long tail; and bi-directional interaction. Web 2.0 social computing has both consumer and enterprise impacts.

What is Web 2.0?A web of participation.

Source: EbOY


What are representative elements of Web 2.0?User experience, rich media, social computing, and collaboration.

Rich MediaUser Experience


What key ideas motivate web 2.0 services?Web-as-platform. Provide a sandbox. Data and users are king.


Web 3.0 is the third stage of internet evolution that is starting now. It is a web of meanings. It connects knowledge. It represents meanings and knowledge about things so both computers and people can work with them. It adds new levels of intelligence to the user interface, social collaboration, applications, and the infrastructure of the web.

Web 3.0 is not about re-inventing the internet; itʼs about making the internet more useful, and our experience of it better. Web 3.0 makes the internet more connected, open, and intelligent. Users are served by systems that present personalized information, are context-aware, can link and share information in relevant ways, connect with relevant people, better organize the digital life, combine and integrate processes, arrange dates and tasks, give meaningful answers instead of data in bulk.

Semantic technologies tap new value by modeling knowledge, adding intelligence, and enabling learning.

What is Web 3.0?A web of meanings and connected knowledge.

Source: Mills Davis, Project10X

Web 3.0 gives us architectures of learning and knowing over and above architectures of social participation and “perpetual beta” that emerged during web 2.0. Web 3.0 systems will gain new knowledge and get better with use and with scale of adoption.


What are semantic technologies?Semantic technologies are tools and methods that represent knowledge separately from documents, data, and program code.

• All programming methods represent knowledge some way in order to compute using it.

• Knowledge structures that represent meanings, associations, theories, and know-how about the uses of things are called ontologies.

• Fixed ontologies are relatively static, as in a general ledger. Dynamic ontologies have changing requirements, e.g.,: connecting and understanding an evolving web of structured data, documents, and web pages; composing mobile web services; or discovering and reasoning about relationships between events being reported on the worldwide web.

• Both Web 2.0 and Web 3.0 technologies can process fixed ontologies describing resources, services, information, and computing infrastructure. The technology mix that is right depends on application characteristics.

• Web 3.0 semantic technologies are required when solutions involve knowledge structures that are changing and dynamic.


What is next generation semantic search?Recovery, discovery, intelligence, question answering, & smart behaviors.



What is next generation collaboration?Combining wikis, semantic content tools, semantic search, ontology-driven applications, and intelligent user interfaces.

SMW+SemanticMediaWiki+

Desktop importOntology mgmtSemantic searchSemantic apps

FutureSemantic Wikis

Natural languageTransemanticsMachine learningMulti-agent apps

SemanticMediaWiki

DbpediaLinked Data

MediaWiki

WikipediaRead/Write


What are next generation semantic applications?Ontology-driven, active, immersive, adaptive, dynamic, and smarter.

From E-Gov to Connected Governance | A Call to Action 31

What are seven steps towards connected governance that every agency can take?

1. Empower people with cloud computing, Web 2.0 /Web 3.0 to connect, collaborate, and communicate across boundaries and at scale.

2. Establish pilot programs that open up government decision-making and involve the public in the work of agencies, not simply by soliciting opinions, but by tapping into the vast and distributed expertise of the American citizenry to help government make more informed decisions.

3. Employ technologies, including blogs, wikis and social networking tools, to modernize internal, cross-agency, and public communication and information sharing, and to improve collaboration and government decision-making.

4. Semantically enable desktop / webtop authoring tools that are currently fragmented. Liberate siloed data and information. Make dynamic mash-ups across applications, data types, platforms, and environments.

5. Simplify linking and sharing public information across systems, agencies, and jurisdictions. Expose structure and meaning using semantic standards. Provide APIs, web services and widgets. Enable human and system to system access.

6. Improve user experience with Web 2.0 / Web 3.0 semantic technologies. Upgrade web site UIs with semantic search and query, natural language understanding, visualization, and reporting, that combines structured data sets, document repositories, and web pages. Add intelligence to user interfaces.

7. Use Web 2.0/3.0 social media channels to converse, communicate, publish, and interact. Reach the public, co-workers, and constituents where they are using a full spectrum of communication channels, feeds, media, and forums.

Panel Discussion

What is the Role of Cloud Computing, Web 2.0, and Web 3.0 Semantic Technologies in the Coming Era of Connected Governance?

CAPABILITY COMPANY REPRESENTATIVESemantic Web and Cloud Computing Training Program & Professional Services

Intervise Michael Priddy, CEO

Semantic Wiki Revelytix Michael Lang, Chairman

Semantic Content, Mashups, and Lenses Cambridge Semantics Sean Martin, CEOLee Feigenbaum, CTO

Semantic Search, Query, Natural Language, & Question Answering

Expert System USA Brooke Aker, CEO

Semantic Research & Reporting Semantic Insights Chuck Rehberg, CTO

Semantic Interoperability & Decision Making

Be Informed Gert Rensen, VP

Semantics, Sensor Data, & Ambient Intelligence

Wright State University Amit Sheth

Thank you!

Mills Davis

Project10X

202-667-6400

www.project10x.com

http://www.project10x.com

http://www.project10x.com