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www.luxoft.com Svetlana Mukhina What is coaching, what is not coaching and what is Agile coaching Training Friends hip Consulting Therapy Mentori ng Coachin g
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What is coaching, what is not coaching and what is Agile coaching

Jan 09, 2017

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Page 1: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

Svetlana Mukhina

What is coaching, what is not coaching and what is Agile coaching

Training

Friendship

Consulting

Therapy

Mentoring

Coaching

Page 2: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

IntroductionSvetlana MukhinaICAgile ICP, ICP-ATF, ICP-BVA, PSM I, CSPO, Professional CoachAgile and career coach at Luxoft Agile Practice

Experience: 13+ years in IT, Computer Linguistics, Technical Writing, Quality Assurance, Business Analysis, Project and program management, Agile Coaching

Interests: Project management, Agile transformation, Career and performance coaching, Psychology

Hobbies: Horse riding, music, poker, travelling, swimming

https://www.linkedin.com/in/svetlanamukhinahttps://www.facebook.com/Svetlana.Mukhina8

Page 3: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

What is coaching?ICF defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.

ICF - www.coachfederation.org

Page 4: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

What is not coaching?

Training

Friendship

Consulting

Therapy

Mentoring

Coaching

Page 5: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

What is not coaching. Details. • It deals with healing pain, dysfunction and conflict within an individual or in relationships. The focus is often on resolving difficulties arising from the past that hamper an individual's emotional functioning in the present, improving overall psychological functioning, and dealing with the present in more emotionally healthy ways. Therapy:

• Individuals or organizations retain consultants for their expertise. While consulting approaches vary widely, the assumption is the consultant will diagnose problems and prescribe and, sometimes, implement solutions.

Consulting:

• A mentor is an expert who provides wisdom and guidance based on his or her own experience. Mentoring may include advising, counseling and coaching.

Mentoring:

•Training programs are based on objectives set out by the trainer or instructor. Training:• it is a relationship of mutual affection between two or more people, that characterized with affection, sympathy, empathy, honesty, altruism, mutual understanding, and compassion, enjoyment of each other's company, trust, and the ability to be oneself, express one's feelings, and make mistakes without fear of judgment from the friend. Friendship is more about the process, then the result.

Friendship:

Page 6: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

What is Agile coaching ?

Page 7: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

Mea

suri

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gile

coa

ch

com

pete

nce

Page 8: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

That is, while there is value in the items on the right, we value the items on the left more.

from ICAgile, Agile Team FacilitationAgile Practice

Page 9: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

from ICAgile, Agile Team FacilitationAgile Practice

Page 10: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

from ICAgile, Agile Team FacilitationAgile Practice

Page 11: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

from ICAgile, Agile Team FacilitationAgile Practice

Page 12: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

Professional Coaching Values

People are okay as they are.

People already have all the resources

within them to achieve what

they want.

People always make the best

choice they can at the time.

Every behavior has a positive

intention.Change is inevitable.

Based on Milton Erickson's Principles

Page 13: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

Agile and Professional Coaching Values

People are okay as they are.

People already have all the resources

within them to achieve what

they want.

People always make the best

choice they can at the

time.

Every behavior has a positive

intention.

Change is inevitable.

Customer collaboration over contract negotiation

Individuals and interactions over processes and toolsResponding to change over

following a plan

Working software over comprehensive documentation

Page 14: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

Why I do coaching?

Become better

Heeling

Cool Help

Happiness

Integration

Transformation

Transparency

Adaption

Variety

Page 15: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

Structure of coaching session – coaching arrow

Rapport Contract Scaling Result format Experience Actions Value Gratitude

Page 16: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

Coaching contract

1. What for? inside

outside

S

M

A

R

T

3.

4. Eco-friendly

5. Scaling6. Steps

2. Area of influence

Page 17: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

Powerful Questions

What is exciting to you about

this

What is the part that is not yet

clear?

What is the opportunity

here? What is the challenge?

How does this fit with your plans/way of life/values?

If you could do it over again,

what would you do differently?

What have you tried so far? What do you

make of it all?

What support do you need to accomplish it?

How can you make sure you remember what

you have learned?

If the same thing came up

again, what would you do?

If you had it to do over again,

what would you do?

If you got it, what would you

have

What is stopping you?

Page 18: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

Rapport: active listening, powerful

questions, flow state

Contract: the best coaching result, the session result, the

buyer?

Scaling: Where are you now, where would

you like to be, what can we do during the

session?

Result format: positive statement, within area of influence,

SMART, eco-friendly

Creating experience: Dilts pyramid, Life

balance wheel, Disney creativity technique, Decard coordinates

Actions: What are next steps?

What is the value of the session? Thank you Check-in

Prof

essi

onal

Coa

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g

Page 19: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

Rapport: active listening, powerful

questions, flow state

Contract: the best coaching result, the session result, the

buyer?

Scaling: Where are you now, where would

you like to be, what can we do during the

session?

Result format: positive statement, within area of influence,

SMART, eco-friendly

Creating experience: bulk estimation,

product box, client empathy radar,

planning poker, PBR, roles and

responsibilities workshops, story

mapping

Actions: What are next steps?

What is the value of the session? Thank you Check-in

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Page 20: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

Manager Coach

Combining Roles

Page 21: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

What next?

Page 22: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

Agile Events Trainings:

Certified training ICAgile Agile Fundamentals in KievRegistration:• For external participants

http://www.luxoft-training.ru/kurs/icagile_certified_professional_-_agile_fundamentals.html

• For Luxoft participants https://goo.gl/yhZhqZ

Certified training ICAgile Agile Teams Facilitation in Saint Petersburg Registration:

For external participants http://www.luxoft-training.ru/kurs/icagile_icp_agile_team_facilitation_icagile_icp-atf.html

For Luxoft participants https://goo.gl/vtZowu

Webinars:

Set of webinars ICAgile Agile Team Facilitation https://attendee.gotowebinar.com/register/8938199778740400388?anouncementduringwebinar

Page 24: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

Page 25: What is coaching, what is not coaching and what is Agile coaching

www.luxoft.com

Thank you

Let’s stay in touch:https://www.facebook.com/Svetlana.Mukhina8https://www.linkedin.com/in/svetlanamukhina