What are students’ expectations and experiences of technology? Digitally-enhanced learning and teaching
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What are students’ expectations and experiences of technology?Digitally-enhanced learning and teaching
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Our speakers
>Rob Howe, Head of learning technology, University of Northampton
>Richard Aird, Head of customer services, Stirling University and Matt Adie, Vice president education, University Of Stirling Students’ Union
>Vikki Liogier, Head of digital literacy, voice and innovation,Zac Grego and Brad Forsyth, students, Epping Forest College
>Malcolm Allen, ILT/e-Learning co-ordinator, Benula Benny, NiruttSibutda and Reuel Thompson, students, Bexhill Sixth Form College
>Chair: Sarah Knight, Jisc
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Workshop aims
>Discuss current research in students’ expectations and experiences of technology
>Showcase examples of institutional approaches to gathering students’ views on their digital experience
>Hear from students what their views are on technology
>Explore Jisc resources supporting organisations with developing a better understanding of students’ expectations and experiences of digital
>Share ideas and practice
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How can we gather students’ expectations and experiencesof technology?>Student digital experience tracker
http://bit.ly/jiscdigidataservice
>Jisc NUS Benchmarking the student digital experiencehttp://bit.ly/digstudentbenchmark
>Conversations that count: Enhancing the student digital experience postcardshttp://bit.ly/1yK5jrM
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Hearing the learner voice
>Digital learner stories and videos available from http://ji.sc/learner-stories
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University of Northampton
Rob Howe, Head of learning technology
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What are students’ expectations and experiences of technology?
Rob Howe,
The University of Northampton
Presentation at Jisc Digifest 15th March, 2017.
What are students’ expectations and
experiences of technology?
8
Reasons for being involved
• History of learner experience work from 2005
• Involved in Jisc tracker pilot 2016
• Link to the strategic plan
• Enhancing knowledge of the student experience
• Address issues prior to 2018 University move
What are students’ expectations and
experiences of technology?
9
How it went including student engagement
• Immediate link to the Student Union to obtain buy in to process
• Survey sent to 345 course representatives - completed by 158 (45.8% response rate)
• Regular reminders sent to encourage participation - focus group planned to clarify findings
• Ongoing communication established
Listen to the
student
voice
What are students’ expectations and
experiences of technology?
10
Findings’ including response to findings
• Access to devices and wifi
• Frequency of access
• Guidance and support
• Response to tech used in teaching “e.g. When digital technology is used on my course…”
• Qualitative responses
What are students’ expectations and
experiences of technology?
11
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Contact details
Rob Howe
01604 892483
Questions?
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Epping Forest College
Vikki Liogier, Head of digital literacy, voice and innovation, Zac Grego and Brad Forsyth, student digital voice xperts (DVX)
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Context
15/03/2017 Students’ Expectations and Experience of Technologies @ Epping Forest College14 > >Slide
Epping Forest College is a medium-sized college located in Loughton, Essex on the outskirts of Greater London.
We have 1700 learners and the majority are aged 16 to 19 studying vocational qualifications, with a small minority enrolled on A level courses.
The college also provides provision for a small cohort of learners with high needs.
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> Range of strategies and opportunities are put in place to place the learners at the heart of everything we do
> Communication Campaigns using a range of messages and channels to widen our reach
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How do we engage students?
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Our students’ views?
> Digital Learner Voice
> Frequent surveys and feedback
> Termly “Digital Focus” group
> DVX Programme #DigitalVoiceXpert
> Leading on Social Media @EppingForestCol
> Competitions and Events to raise awareness of techs
> MAD Digital Challenge #MADdigitalEFC
> Safer Internet Day #efcSID17
> Student led transformation of the Induction process
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Our experience of using the Jisc Student digital tracker
> The Tool> Good support and guidance
> Easy to use, edit and brand
> Limited opportunity to customise questions
> Dissemination #DigitalEFC
> February Digital Month
> Differentiated Communication
> SID17 and Tutorial SoW
> DVX direct approach and Classroom visits
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How will we be taking forward the findings from the Tracker?
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> Inform our 2020 Digital strategy
> Benchmarking opportunity
> Improve learner experience
> Learning to be fun, engaging, effective and accessible to all
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Brad Forsyth, Vikki Liogier & Zac Grego
@BradForsyth3
Contact Details
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@VikkiLiogier
@zacgrego
www.facebook.com/EppingForestCollegeTwitter: @EppingForestColInstagram: eppingforestcollegeWebsite: www.efc.ac.uk
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University of Stirling
Richard Aird, Head of customer servicesMatt Adie, Vice president education, University Of Stirling Students’ Union
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UoS Context
• University Strategy: 25/50/100i
• Digital Strategy
• ‘VLE to LMS’
• Significant strategic importance of relationshipwith Stirling Students’ Union
Student Input: Old
• Annual ‘IS Survey’
• Library Committee
• Suggestion cards
Student Input: New
• Adoption of UX methodologies: graffiti wall, love/break-up letters, focus groups, etc.
• Fewer surveys – NSS & Jisc Digital Experience Tracker
• Happy-or-Not
• Pop-up consultation events across campus
• Social media
• Student Union
Taking a more holistic approach to student feedback & measuring satisfaction
Jisc Digital Skills Tracker
• Survey open in November & December 2016
• 554 responses
• Report to Digital Learning Steering Group & publicity to follow
• Findings used to inform VLE to LMS project
• VLE to LMS benchmark
• Sensitivity required for dissemination
Any Questions?
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jisc.ac.uk
Except where otherwise noted, this work is licensed under CC-BY-NC-ND
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Richard Aird, Head of Customer Service
Matt Adie, VP Education, Stirling Students’ Union
15/03/2017 Shaping the digital experience31Slide
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Bexhill Sixth Form College
Malcolm Allen, ILT/e-Learning co-ordinator, Benula Benny, Nirutt Sibutda and Reuel Thompson
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1 Context and experience
• 6th Form College in East Sussex with 1,900 students
• At the last Inspection ILT was observed as being ‘seamlessly integrated’
• ILT Provision map:
Benula
Nirutt
Reuel Malcolm
2 Hearing the student’s views• Student Board Meetings
• Development of a Useful Apps folder (open source software)
• Q&A sessions with IT Systems Engineer and MIS Analyst
• Feedback through trials of Moodle and ClickView Online before implementation
• Focus group for Jisc ILT Healthcheck
• Designated Student ILT Reps
• Listening and identifying improvements
• Reminding students of our provision
• Making changes to the Student Portal
• Jisc Student Digital Experience Tracker
3 Gathering students’ views• Ad hoc surveys on the Student Portal with around 500 responses
• Student Board
• Senior Students
• Tutor Reps
• ILT Student Reps
4 Using the Jisc Student Digital Experience Tracker• Consultation with SLT and CQLT
• Choosing questions
• Testing wording
• Trialing the survey before going live
• Updating the Student Board
• Link on Student Portal and via e-mail
5 Next steps for the Jisc Student Digital Experience Tracker• Discussed by ILT Student Reps and ILT Co-ordinator
• Report back to students though Board Meetings
and Tutorials
• IT/ILT Strategy Group
> SLT > CQLT > Staff
• Update ILT Strategy
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jisc.ac.uk
Except where otherwise noted, this work is licensed under CC-BY-NC-ND
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Malcolm Allen
ILT (e-learning) Co-ordinator, BexhillCollege
15/03/2017 Bexhill 6th form College39Slide
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Roundtable discussions
>Consider your current context and practice, and the examples that you have heard about today…
> Identify at least one takeaway / action on how you might better gather your students’ expectations and experiences of technology
>Each table to consider one key question for the panel
>Share your reflections with us using the padlet:
https://padlet.com/sarahknight/students
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What one thing?
Send a text to 0207 183 8329 starting with digi
NOTE - if you don’t start the text with digi, it won’t go to our inbox
What one thing will you do to better gather your students’ digital expectations and experiences and involve them in digital developments?
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jisc.ac.uk
Except where otherwise noted, this work is licensed under CC-BY-NC-ND
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Sarah Knight
Senior co-design manager
@Sarahknight
Get in touch
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Visit Digital Student blog:
http://digitalstudent.jiscinvolve.org
Digital Student Tracker:
http://ji.sc/Student-digital-experience
Follow #digitalstudent
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