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We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP
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We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Mar 26, 2015

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Page 1: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

We KeepMissing

The HoopRobert Alan Black, Ph.D., CSP

Page 2: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

People gather.

They cluster.

They form groups- unintentionally

or by plan.

Page 3: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

WhyDon’t They

ScoreMore Often?

Page 4: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Things,Times,Peoplehave

ChaNgEd

Page 5: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.
Page 6: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.
Page 7: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.
Page 8: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Americans typically HATE to work in groups

Page 9: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Americans typically HATE to work in groups

yet we make the best T-E-A-M-S

when CHAOS happens!

Page 10: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.
Page 11: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Communities Gatherings

CrowdsMobsTeams

Page 12: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Teams are a form of a group

Page 13: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Teams are a form of a group

Yet groups rarely act like teams

Page 14: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

What are some causesof failures in Groups?

Page 15: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Individual Individual jealousiesjealousiesNo time spent developing:No time spent developing:relationships, trust, respectrelationships, trust, respect

Cau

ses

of G

rou

p F

ailu

res

Page 16: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Individual jealousiesNo time spent developing:relationships, trust, respectNo clear No clear goalsgoalsNo real No real commitmentcommitment

Cau

ses

of G

rou

p F

ailu

res

Page 17: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Individual jealousiesNo time spent developing:relationships, trust, respectNo clear goalsNo real commitmentPoor Poor leadershipleadershipNo No leadershipleadershipToo muchToo much leadership leadership

Cau

ses

of G

rou

p F

ailu

res

Page 18: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Individual jealousiesNo time spent developing:relationships, trust, respectNo clear goalsNo real commitmentPoor leadershipNo leadershipToo much leadershipNo No acceptanceacceptance of individual of individualSkills, abilities, knowledgeSkills, abilities, knowledge

GamesGames being played being playedCau

ses

of G

rou

p F

ailu

res

Page 19: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Individual Individual jealousiesjealousiesNo time spent developing:No time spent developing:relationships, trust, respectrelationships, trust, respectNo clear No clear goalsgoalsNo real No real commitmentcommitmentPoor Poor leadershipleadershipNo No leadershipleadershipToo muchToo much leadership leadershipNo No acceptanceacceptance of individual of individualSkills, abilities, knowledgeSkills, abilities, knowledge

GamesGames being played being playedCau

ses

of G

rou

p F

ailu

res

Page 20: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

FORMINGNORMINGSTORMINGPERFORMING

Page 21: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

FORMINGNORMINGSTORMINGPERFORMING

UNFORMINGREFORMING

Page 22: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Who is this

Group?

Page 23: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Last year

Page 24: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Think

ActValue

Page 25: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

How do we…

ThinkLearn

CommunicateSolve Problems

Page 26: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

UnderstandCommunicate

TeamMotivateSupport

Page 27: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

UnderstandCommunicate

TeamMotivateSupport

TeamTeam

Page 28: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Why should I?Why should I?

Page 29: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

24 x 7 = 168

65% to 75%

10% to 15%

24 x 7 = 168

65% to 75%

10% to 15%

Page 30: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Getting to Know ThemABCDEFGHIJKLM

NOPQRSTUVWXYZ

Age

Zealous aboutA - Z

-

Page 31: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Differences Divides, Diversity EnrichesDifferences Divides, Diversity Enriches

a.b.c.

d.e.f.g.h.i.j.k.l.

m.

n.o.p.q.r.s.t.u.v.w.

x.y.z.

Page 32: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

a.b.c.

d.e.f.g.h.i.j.k.l.

m.

n.o.p.q.r.s.t.u.v.w.

x.y.z.

AgeAgeBackgroundBackgroundCultureCulture

xenophobiaxenophobia

zealousnesszealousness

Differences Divides, Diversity EnrichesDifferences Divides, Diversity Enriches

Page 33: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Tea

mw

ork

Qu

otes

Page 34: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Tea

mw

ork

Qu

otesThere is no “i” in

TEAMWORK!

Page 35: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.
Page 36: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.
Page 37: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Tea

mw

ork

Qu

otes

50% of TEAM is ‘ME’Integrated w/ the other letters

Page 38: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.
Page 39: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Tea

mw

ork

Qu

otes

The strength of the teamis each individual member…the strength of each memberis the team.” Coach Phil Jackson

Page 40: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

OO TT TT FF FF __ __

What might the What might the next two letters be?next two letters be?

Page 41: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

What Might This Be?What Might This Be?

Page 42: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Break a box into 4 pieces 12+ waysBreak a box into 4 pieces 12+ ways

Page 43: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Cut a pie into 8 pieces Making only 3 cuts.

Page 44: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

1.

2.

3.

Clarity of GoalsClarity of Goals

Commitment to GoalsCommitment to Goals

Focus on TasksFocus on Tasks

Successful Team CharacteristicsSuccessful Team Characteristics

Page 45: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

4.

5.

6.

Clear VisionsClear Visions

CommunicationCommunication

Skilled MembersSkilled Members

Successful Team CharacteristicsSuccessful Team Characteristics

Page 46: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Changeable LeadersChangeable Leaders

Focused EffortsFocused Efforts

Willingness toWillingness toChallenge Each OtherChallenge Each Other

7.

8.

9.

Successful Team CharacteristicsSuccessful Team Characteristics

Page 47: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Willingness to LearnWillingness to Learn

PlanningPlanning

Open to ChangeOpen to Change

Useful Power & AuthorityUseful Power & Authority

10.

11.

12.

12+.

Successful Team CharacteristicsSuccessful Team Characteristics

Page 48: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

1.

2.

3.

4.

5.

6.

Clarity of GoalsClarity of Goals

Commitment to GoalsCommitment to Goals

Focus on TasksFocus on Tasks

Clear VisionsClear Visions

CommunicationCommunication

Skilled MembersSkilled Members

Changeable LeadersChangeable Leaders

Focused EffortsFocused Efforts

Willingness toWillingness toChallenge Each OtherChallenge Each Other

Willingness to LearnWillingness to Learn

PlanningPlanningOpen to ChangeOpen to ChangeUseful Power & AuthorityUseful Power & Authority

7.

8.

9.

10.

11.

12.12+.

Successful Team CharacteristicsSuccessful Team Characteristics

Page 49: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

TeamsTeams??Groups

Page 50: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

What teamsDo you have in yourCredit Union now?

Page 51: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

What teamsDo you have in yourCredit Union now?

Page 52: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Football

What teamsDo you have in yourCredit Union now?

Page 53: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Football

Baseball

What teamsDo you have in yourCredit Union now?

Page 54: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Football

BasketballBaseball

What teamsDo you have in yourCredit Union now?

Page 55: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Football Track & Field

BasketballBaseball

What teamsDo you have in yourCredit Union now?

Page 56: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

People do not careHow much you know

Until they begin to knowThat you care.

Page 57: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

TogetherEveryoneAccomplishesMore

Page 58: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

TogetherTogetherWe WillWe Will

Start HittingStart Hittingthe Hoop Morethe Hoop More

Page 59: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.
Page 60: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.
Page 61: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

namasteI honor the place w/in youwhere the entire Universe resides…

I honor the place w/in you, where, when you are in that place in you, & I am in that place in me, there is only one of us.”

Ghandi

Page 62: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

May the realities ofyour lives and Careers

Far surpass your greatest dreams.””

Alan

Page 63: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.

Robert Alan Black, Ph.D., CSP

Robert Alan Black, Ph.D., CSP [email protected] http://www.cre8ng.com SRCUS 2009

We KeepMissing

The Hoop

Page 64: We Keep Missing The Hoop Robert Alan Black, Ph.D., CSP.