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Ways of Working in the Networked Society - The Mental Leaps at Ericsson 3G

Jul 28, 2015

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1. The Mental Leaps at Ericsson 3G @erik_schon #XP2015DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. May 26, 2015 Ways of Working in the #NetworkedSociety 2. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 2 The Mental Leaps at Ericsson 3G Methods & Tools Resource Efficiency Scattered Experiences Principles & Mindset Flow Efficiency Continuous Innovation DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 3. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 3 ERIK SCHN @erik_schon Co-creator of conditions where people, teams and organizations grow @ericsson SERVING Product Development Group Radio Base Stations Product Development Unit 2G, 3G & Multi-Standard Development Unit Radio Business Unit Radio Ericsson in Stockholm, Sweden Proud member of the FlowFans DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 4. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 4 Ericsson 3G: Facts & Figures >40% Of all 3G traffic in Ericsson networks 10R&D sites 1 800 people Our Vision: A Networked Society where every person and every industry is empowered to reach their full potential #1 Mobile 3G networks ~100Teams 1,5B software sales 5. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 5 3G Network Overview Radio Network Controller Radio Base Station Internet Telephone networks Complex Network, Complicated Product 6. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 6 7. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 7 8. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 8 9. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 9 Our heritage: Improving The Waterfall for 30+ years 2-3 year projects, 100 000-200 000 person hours 2010: Improvement potential questionable We must try something fundamentally different System Design Test System Design Test 10. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 10 The Mental Leaps at Ericsson 3G Methods & Tools Resource Efficiency Scattered Experiences Principles & Mindset Flow Efficiency Continuous Innovation DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 11. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 11 Inspiration: our Colleagues in finland XFT1 Release Verification Customers Product Management Product Owner PPO PPO PPO ScM XFT2 ScM XFT3 ScM XFTn ScM Main software branch PPO Product Proxy Owner XFT Cross-Functional Team ScM Scrum Master Product Backlog Continuous Integration 12. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 12 Flow Visualization Continuous Learning Initial focus on needs and direction Inspiration from Thought Leaders Culture of thinking for ourselves Continuous Integration Kanban Scrum DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 13. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 13 Principles & Mindset: Point to the destination DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 14. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 14 EMpower people Reduce lead-time to be more Responsive Increase efficiency to enable more output Build quality into our way of working 15. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 15 Principles & Mindset: From large batches DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 16. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 16 Principles & Mindset: to Small batches DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 17. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 17 Try: Improvements as Small experiments DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 18. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 18 Smaller slices faster value delivered Early feedback direction change if needed Try: elephant carpaccio Original Feature 1 2 3 4 5 6 7 8 Split Feature Split Feature 1 2 5 6 Kudos to @totheralistair & @henrikkniberg! 19. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 19 Principles & Mindset: From local Kanban DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 20. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 20 Principles & Mindset: to global awareness DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 21. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 21 How can You See the FLOW in Your ways of working? 2 minutes discussion in pairs 22. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 22 Try: End-to-end Visualization room 23. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 23 Try: End-to-enD Visualization room Requirement Area Swimlane Process Step Column Feature Blocked Feature Meeting Checklist Priority Order 24. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 24 The Mental Leaps at Ericsson 3G Methods & Tools Resource Efficiency Scattered Experiences Principles & Mindset Flow Efficiency Continuous Innovation DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 25. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 25 As long as Im busy What can I start next? DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 26. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 26 Flow Efficiency Resource Efficiency Low High Low High Prioritize continuous learning Prioritize flow efficiency Niklas Modig Stockholm School of Economics @LeanOnMyself Inspiration: What is Lean? DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 27. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 27 Flow Efficiency Resource Efficiency Low High Low High Prioritize continuous learning Prioritize flow efficiency Niklas Modig Stockholm School of Economics @LeanOnMyself Inspiration: What is Lean? DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 28. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 28 Flow Efficiency Resource Efficiency Low High Low High Prioritize continuous learning Prioritize flow efficiency Niklas Modig Stockholm School of Economics @LeanOnMyself Inspiration: What is Lean? DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 29. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 29 Flow efficiency: Visualize end-to-end DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 30. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 30 Try: End-to-enD Flow Visualization Room 10 meetings per week, 10-15 people per meeting - using video conference Area Product Owner, Operative Product Owners, Line Managers, Program Managers 31. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 31 Try: End-to-End flow trend Visualization Pre- prestudy prestudy Development Launch Cumulative number of features Time Work in Process (WIP) Lead-Time Throughput 32. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 32 Flow efficiency: In product & Process DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 33. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 33 Flow and queues in traffic DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 34. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 34 Don Reinertsen @DReinertsen Ericsson: you already know this, you use it in your products every day! DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. Inspiration: 35. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 35 Try: Story-Telling around flow in product & Process Arrival Departure Radio Network Controller Radio Base Station Admission Control Congestion Control DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 36. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 36 Try: Active Flow Handling Experiment: Limiting number of parallel activities Result: Reduced lead-time by 40% Initial lead-time 10 weeks In execution initially 42 items In execution 20 items New Backlog Execution Done Lead-time 6 weeks Cumulative number of items Time 37. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 37 The Mental Leaps at Ericsson 3G Methods & Tools Resource Efficiency Scattered Experiences Principles & Mindset Flow Efficiency Continuous Innovation DISCLAIMER: LEGO is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. 38. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 38 How can You Secure time for Innovation? 2 minutes discussion in pairs 39. @erik_schon | @ericsson | #XP2015 | May 26, 2015 | Page 39 Try: Plan for innovation Time Capability 100% capability Planning with less than full utilization creates environment for innovation Capability at 70% planned utilization Innovation = value from ideas in product and product d

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