Voith Industrial Services

1. Welcome to Voith and Premier

2. Service Portfolio

3. Systems and Programs

Presentation Outline

• 34,000 employees

• 250 locations

• $10 billion in sales

The beginning

• Paper

The beginning

• Paper

• Then: Hydropower

The beginning

• Paper

• Then: Hydropower

• Finally: Entering new markets with power transmission

The beginning

• Paper

• Then: Hydropower

• Finally: Entering new markets with power transmission

• Today: Service as well

Our markets

• Paper

• Energy

• Mobility

• Service

Paper: A product no one can do without

• More than 2,900 kinds of paper

• Every third sheet of paper is produced on a Voith paper machine

• The energy mix of the future will be different

• Voith machines supply more than a third of the electricity generated with hydropower

Energy: Emission free and environmentally friendly

• Voith components ensure mobility for everyone

• Voith components operate in all places where energy has to be converted into motion

Mobility:An essential part of our lives

• Used in all of the world’s major ports

• Maximum security thanks to high maneuverability

Voith Water Tractor – Best available technology

• Two competence areas which sensibly complement each other. Facility with cross-sectoral manpower for all industries, and Process with production-related know-how

• A comprehensive range of services from one source at any location: Voith Industrial Services

Service: for key industries all over the world

Automotive – certainly one of the world’s most important industries

• represented at all well-known manufacturers and suppliers

• leading in technical cleaning of paint shops

• around 12,000 employees constantly on assignment internationally in the automotive industry

You run into Voith every day!

For example:

• Your morning newspaper

• Electricity for your coffee machine

• The bus that takes you to work

• All kinds of indispensable services

Voith Paper

42%Voith Turbo

24%

18% Voith Industrial Services

16%Voith Siemens Hydro

Sales Sales and employees 2008 by division

• Voith Paper: € 1,929 million 10,000 employees

• Voith Turbo: € 894 million 4,300 employees

• Voith Siemens Hydro: € 614 million 2,400 employees

• Voith Industrial Services: € 655 million

16,900 employees

A family owned company with

34,000 employees

• A strong workforce, able to meet

large challenges

• Team spirit and professionalism for

our customers

• Reliable cooperation spanning all

continents

Voith – Always close to its customers

• More than 250 production,

service and sales locations

• Worldwide R&D network

Our Fit and Brand Within Voith

1. Welcome to Voith and Premier

2. Service Portfolio

3. Systems and Programs

Presentation Outline

Our Services

• Manufacturing Support

• Facility Management

• Maintenance Support

• Technical Cleaning

Everything you could want

in terms of service

The world’s leading companies trust Premier to deliver award winning facility and process service solutions that improve their competitive advantage - We will do the same for you!

You Focus on Your Core and We Take Care of the Rest

• Operating Production Modules

• Wheel and Tire Assembly

Manufacturing Support

Manufacturing Support

• Operating Production Modules

• Wheel and Tire Assembly

• Powered Mobile Equipment

Manufacturing Support

• Operate MRO and General Stores

Manufacturing Support

• Operate MRO and General Stores

• Pull orders and Deliver Line Side

• Managing more than 200,000 Part Numbers

Premier provides tailored Facility Management programs developed in close collaboration with our clients to create the best possible manufacturing conditions.

Facility Management

Premier provides tailored Facility Management programs developed in close collaboration with our clients to create the best possible manufacturing conditions.

Facility Management

Technical Facility Management:Heating, Ventilation & Air Conditioning, Energy Management, Alarms, Lighting, Sanitation, etc.

Infrastructural Facility Management:Janitorial Cleaning, Grounds Maintenance, Waste Management, Security, Reception, etc.

Commercial Facility Management:Lease Contract Management, Property Management, Budgeting / Controlling, Object Accounting / Finance, etc.

Maintenance Support

• More than 250 certified Maintenance Technicians on staff

• On-line and off-line PdM and PM of process equipment

• Maintaining over 3000 pcs. of process equipment

• Meeting plant targets on services for 2500 high and medium risk PM Tasks

Production Maintenance Services: Preventative Maintenance

• Lubrication Routes

• Cleaning

• Inspecting

• Laser Alignment

Predictive Maintenance

• Infrared

• Vibration

• Lubrication Analysis

Technical Cleaning

Premier is a market leader in delivering technical cleaning services. We have built a strong reputation through the application of a measured, controlled and continuously improved cleaning program.

Technical Cleaning

• Paint Shop Cleaning

• Process Equipment Cleaning

• High Pressure Blasting

• Dry Ice/ CO2 Blasting

1. Welcome to Voith and Premier

2. Service Portfolio

3. Systems and Programs

Presentation Outline

Quality has a name- The Premier System

• The Premier System is our common process for service delivery

• Developed after PDCA model

• Systematized delivery of services for every new service contract

• Our goal is to produce high quality results with every task we perform!

Quality has a name: The Premier System

Our Plan for Quality

• Situational Analysis

• Survey, Walk Thru, Benchmarking

• Engineering Estimates

• Customer Expectations

• Scope of Work

• Budget/ Proposal

• Validate Scope and Expectations

Our Plan for Process Control

• Safety System

• Develop Methods/ Schedule tasks

• Current Best Practices

• KPI‘s in Place

• S.T.A.R.- People Development

• Launch Plan

Quality has a name: The Premier System

Execute the Plan

• Safety First

• Perform Services in Compliance with

CBP‘s, Standard Operating

Procedures, and set schedule

• Deliver Quality Services and Acheive

Expectations

Check Services

• Inspect daily/ weekly/ monthly

• Document task completion to set

standards

• Quality Checklists

• Evaluate Results

Validate Quality

• Safety Incidents

• KPI Results

• Impact on Production- First pass rates

• Management Joint Reviews

• Customer Surveys

Innovate

• Corrective Actions

• Cost Savings

• Innovation Program

Safety

Our PhilosophySafety is everyone’s responsibility

Our goal is clear — Provide a workplace free of accidents

Strong Track Record of Steady Improvements in Safety Performance

Dedicated Safety Leadership

Integral Component of Premier’s Corporate Score Card

Internally Developed “Premier Safety Manual”

Safety Observation Program to Heighten Safety Awareness

Safety Audits Conducted on a Routine Basis

People Development“Right people in the right place at the right time with the right skills and tools, moving and growing in the right direction.”

People DevelopmentLabor Relations

• Alignment with our customer’s labor strategy

• Working with unions since 1984.

• Currently operating under 9 separate labor contracts.

• Premier is considered the preferred supplier of services to Ford and GM because of our ability to be successful with the UAW.

• Providing managed services in 35 different locations.

Premier Employee Testimonial

Proud of our engaged workforce

Thank You