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VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING November 2018
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VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Tweets per day Total impressions Followers Retweets 32 Likes 129 Re-tweets earned Re-tweets earned Re-tweets earned Favorites

Sep 28, 2020

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Page 1: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Tweets per day Total impressions Followers Retweets 32 Likes 129 Re-tweets earned Re-tweets earned Re-tweets earned Favorites

VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTINGNovember 2018

Page 2: VISIT ST. PETE/CLEARWATER MONTHLY WEBSITE REPORTING · Tweets per day Total impressions Followers Retweets 32 Likes 129 Re-tweets earned Re-tweets earned Re-tweets earned Favorites

EXECUTIVE SUMMARY

The monthly Chartio report is available here.

November continued to see nice traffic gains with an increase of 6% (404.1k sessions) year over year. Unique sessions also saw a great bump of 23.5% ( 274.2k). In addition, November saw a fantastic 62% increase in Organic Search Traffic year-over-year, due in large part to the /current-beach-conditions page.

In terms of engagement, we saw some slight decreases. Pageviews were down year-over-year by 9% to 762.7k total. The average site duration decreased by 5% to 1:52 and bounce rate shifted up to 57% site wide. Despite the bounce throughout the site overall seeing a slight increase, the homepage bounce rate had a nice improvement, coming in at 42%.

The top mediums contributing to site traffic and activity includes organic at 64 % of total traffic, paid search at 11.4% and direct traffic at 9.7%. Mobile devices made up 63 % of total visits, followed by desktops at 24%.

The top pages viewed were the /current-beach-conditions, /things-to-do/beaches page and the /events page for November. SIT events such as guide orders saw a 46% decrease from last year to 498 from and newsletter signups down 33% to 106. The top cities in November were Tampa with 48.1k visits, Orlando with 31.9k, and St Pete with 31.8k, each up in comparison to last year.

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TAKEAWAYS / NEXT STEPS

o To counter the decreasing SITs, Miles developed a strategy targeting the mid-to low funnel traffic from the FY19 Media buys. We will utilize the Bound Personalization platform to specifically target traffic served via a media campaign, with booking or enews sign up fly-ins and specifically embedded messaging on the page. The new media campaigns are scheduled to begin in January so the first results should start to be seen in the February report. Miles will carefully track these campaigns to pivot if or when it is necessary.

o The proposed email strategy for the upcoming year will be included on a January agenda for team discussion and feedback. Some of the tactics that support this strategy have been thoughtfully selected as they drive engagement and list management.

o Living Waters Film production has been delayed due to uncooperative weather into the new year. Development will start building the foundation of the experience throughout December, which will allow the team to keep progressing and upload finished assets as they’re completed.

o The FY19 Video Strategy is coming together nicely and the Miles team is looking forward to our upcoming discussion on December 20 in St. Pete.

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GOOGLE ANALYTICS

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Performance (YOY)

o Total Visits: 404,068 5.9%

o Total Unique Visitors: 274,176 23.5%

o Total Page Views: 762,651 9%

o Overall Bounce Rate: 56.89% 61%

o Homepage Bounce Rate: 42.4% 25%

o Time on Site: 111.9 5%

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Performance: Last 12 monthsDecember 1, 2017 through November 30, 2018

o Total Traffic/Sessions: 4,980,822

o Unique Visitors: 3,009,911

o Page Views: 10,440,359

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o Guide Orders: 498 46%

o Guide Views: 134 60%

o Deal Views: 52 56%

o Newsletter Sign Up: 106 32%

o TripAdvisor Button Clicks: 100 35%

SITS

Performance YOY

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SITSTrip PlannerOverall Trip Planner usage year over year is down 69% overall. This seems to be largely due to a very successful

Facebook share from 11/15/17 that was responsible for 427 events.

o Add to Planner: 1,568 29%

o Clicked Toggle Button: 4,129 26%

o Star Click: 24 57%

o Shared Planner: 201 69%

➢ Email: 122 52%

➢ Facebook: 58 11%

➢ Pinterest: 15 3,842%

➢ Twitter: 6 57%

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ORGANIC TRAFFIC

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SummaryNovember saw a 62% increase in Organic Search Traffic looking year-over-year. This comes with an increase of 2873 Page 1 Keywords over November 2017.

The top 10 organic landing pages for November were:

● www.visitstpeteclearwater.com/current-beach-conditions● www.visitstpeteclearwater.com/profile/cross-bay-ferry/7108● www.visitstpeteclearwater.com/list/holiday-events● www.visitstpeteclearwater.com/event-guide/events-this-week● www.visitstpeteclearwater.com/events● www.visitstpeteclearwater.com● www.visitstpeteclearwater.com/event/holiday-lights-gardens/5412● www.visitstpeteclearwater.com/article/beach-for-every-mood● www.visitstpeteclearwater.com/webcams● www.visitstpeteclearwater.com/list/new-years-eve-events

ORGANIC TRAFFIC

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EMAIL PERFORMANCE

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Send Date 11/30/18Total Delivered 226,374

Confirmed Opens 17,897

Open Rate 7.9%

Total Unique Clicks 2,684

Total Click Thru Rate

15%

Featured Advertiser Clicks

356

VSPC NOVEMBER 2018 ENEWS STATS

Email Subject: Beach, please! Escape the winter cold now.Featured Advertiser: Sirata

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Send Date 11/30/18Total Delivered 226,374

Confirmed Opens 17,897

Open Rate 7.9%

Total Unique Clicks 2,684

Total Click Thru Rate

15%

SponsoredAdvertiser Clicks

68

VSPC NOVEMBER 2018 ENEWS STATS

Email Subject: Beach, please! Escape the winter cold now.Sponsored Advertiser: Tradewinds

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Monthly Social Media ReportNovember 2018

Instagram

YouTube

Engagement

Views

Likes Shares

Minutes watched

John’s Pass Village & Boardwalk

From concept to wall - the making of a vibrant greeting to America’s #1 Beach! ☀️☀️☀️

Artist: Matt McAllister

#LiveAmplified Monthly Social Media Report – November 2018

Subscribers

Views

>> Top Tweet

>> T

op

Po

sts

>> T

op

Po

st>> T

op

Vid

eo

Our Competition

Posts

93,161 270

34,835

301,139

118,859

2.3k 75k+1,038

70,318

1,995

Visit Tampa Bay Visit Orlando

238,933

4

294 1,647

Engagement

Engagement

Engagement Engagement

Followers Followers121,431 138,330

83 3,134

22 336

Tweets per day

Total impressions

Followers

Retweets 32 Likes 129

Re-tweets earned

Re-tweets earned Re-tweets earned

Favorites earned

Video Views

Minutes viewed

Followers

Facebook

Twitter

4,707

67,100

N/A N/A

46,700

623 526

568

3 8

24

11

184

Total Impressions

1,333,515

143,832

11,800 195

250,537 Page Likes

Increase from previous month Decrease from previous month No change from previous month

Sugar sand & sunshine > snow ☀️☀️ #Live-Amplified #FirstSnow