Virtual Teams Concept

Virtual TeamVirtual TeamMonitoring PerspectiveMonitoring Perspective

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• Teamwork is NOT just about getting Teamwork is NOT just about getting the work done.the work done.

It’s about the It’s about the PEOPLE doing the PEOPLE doing the

work.work.

SequenceSequenceVirtual Team Concept?

Monitoring.

Monitoring Levels.

Virtual Monitoring Paradigm

Modes of Communication

Mechanism of Monitoring in Virtual Teams

Tools of Virtual Management (Email,ERP,CRM,Shared Databases,Clarify)

Case Studies

Hurdles

Virtual Team ConceptVirtual Team ConceptVirtual Team ConceptVirtual Team Concept

A virtual Team also known as a Geographically A virtual Team also known as a Geographically Dispersed Team (GTD) - is a Group of Individuals Dispersed Team (GTD) - is a Group of Individuals who work across times , space & organizational who work across times , space & organizational

boundaries with Links strengthen by webs of boundaries with Links strengthen by webs of Communication Technology.Communication Technology.

Source : Wikipedia.orgSource : Wikipedia.org

Connecting through TechnologyConnecting through TechnologyConnecting through TechnologyConnecting through Technology

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Benefits of Virtual Teams for OrganizationsBenefits of Virtual Teams for OrganizationsBenefits of Virtual Teams for OrganizationsBenefits of Virtual Teams for Organizations

• Greater flexibility Greater flexibility

• Saves time and costsSaves time and costs

• Increases communication and learning Increases communication and learning across organizationacross organization

• Encourages appreciation of diversityEncourages appreciation of diversity

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Traditional face-to-face meeting

environment with or without technology

 Team members communicate

asynchronously using technology

 Team members communicate

asynchronously using technology

 Participants join scheduled

synchronous meetings with help

of technology

Modes of Working with GroupsModes of Working with Groups

Same TimeSame Time Different Time Different Time

Same Same PlacePlace

DifferentDifferent PlacePlace

Source: Boundaryless Facilitation

MonitoringMonitoring

Compare what is happening with what was planned.

Monitoring LevelsMonitoring Levels

Level 1

Scope

Level 2

Team

Level 3

SOP

Level 4

Setting up Parameters

Level 5

Goals and Targets

ScopeSOPTeam

Defining ParametersGoals and Targets

Defining ParametersGoals and Targets

• VIRTUAL PARADIGM OF MONITORING

• STAKEHOLDERS • VIRTUAL TEAMS

Board of DirectorsVPs and BDsHuman Resource

Operations ManagersSupervisors & Team Leads

Operations ManagersSupervisors & Team Leads

• STAKEHOLDERS • VIRTUAL TEAMS

• Project Execution Team

Mechanisms of Monitoring in Virtual teams

Mechanisms of Monitoring in Virtual teams

Monitoring Visits at project Sites

Meetings with Project Partners and Stakeholders

Daily & Weekly Status Reports

Monthly Status Reports

Informal Meetings

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• Video ConferencingVideo Conferencing

• Audio ConferencingAudio Conferencing

• EmailsEmails

• Voice MailsVoice Mails

• Remote Desktop SharingRemote Desktop Sharing

• Shared DatabaseShared Database

• Face to FaceFace to Face

• FaxFax

Modes of Communication

Exploration of Monitoring ProcessesExploration of Monitoring ProcessesExploration of Monitoring ProcessesExploration of Monitoring Processes

• Sophisticated Dashboard SystemSophisticated Dashboard System

• Visits from the Head OfficeVisits from the Head Office

• Individual CalendarIndividual Calendar

• Task Performance MonitoringTask Performance Monitoring

• Replicated Team HierarchyReplicated Team Hierarchy

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Exploration of Monitoring Processes- cont Exploration of Monitoring Processes- cont ......

Exploration of Monitoring Processes- cont Exploration of Monitoring Processes- cont ......

• Risk ManagementRisk Management

• Win-Win Model (SNL Case Study)Win-Win Model (SNL Case Study)

• Major tasks assignment from HeadquarterMajor tasks assignment from Headquarter

• Status Meetings (LMKR)Status Meetings (LMKR)

• Agile System (LMKR)Agile System (LMKR)

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Percentage of work done through virtual Percentage of work done through virtual teamingteaming

Percentage of work done through virtual Percentage of work done through virtual teamingteaming

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Mechanism used to Monitor Work Performance in Mechanism used to Monitor Work Performance in Virtual TeamVirtual Team

Mechanism used to Monitor Work Performance in Mechanism used to Monitor Work Performance in Virtual TeamVirtual Team

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Remote Locations Increment in Virtual TeamRemote Locations Increment in Virtual TeamRemote Locations Increment in Virtual TeamRemote Locations Increment in Virtual Team

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Technological Dependancies in Virtual TeamTechnological Dependancies in Virtual TeamTechnological Dependancies in Virtual TeamTechnological Dependancies in Virtual Team

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Virtual Teamwork FormulaVirtual Teamwork FormulaVirtual Teamwork FormulaVirtual Teamwork Formula

• 30 percent technology30 percent technology

• AndAnd

• 70 percent people70 percent people

• ==

• 100 % success100 % success

THANK YOUTHANK YOU

Questions and Answers