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Virtual Project Teams

Apr 09, 2018

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    Virtual Project Teams

    MGMT 526 Project Management

    by

    Mazher Abdul Qayyum

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    Virtual Teams

    e-Projects

    Project team crosses Time, Space,Organizational, or Cultural boundaries

    Tele-Commuting

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    Why Virtual Teams?

    Cost Benefits

    Skilled Resource may be located anywhere in the world.

    Work productivity is 24hrs vs. 8 hrs.

    Workers tend to be more Productive; i.e., they spend less time onCommuting and Travel

    The increasing Globalization of Trade and Corporate Activity.

    Creates Alliances and Mergers between Organizations.

    Technological Sophistication.

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    Characteristics ofVirtual Teams

    Time SeparationPeople may not be available to interact with each other during certaintime periods.

    LanguageThis communication challenge increases the chances that people mayincorrectly interpret a message.

    CultureMembers may come from different organizational and culturalenvironments. Peoples work styles and communication practices maydiffer.

    Members may never meet each otherin person.Interaction

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    Characteristics ofVirtual TeamsC

    haracteristic Impact

    DistanceDistance

    Reduces Communication Frequency

    Reduces informal communication

    lowers communication richness

    Impacts productive architecture

    Impacts choice of process/development strategy

    TimeTime SeparationSeparation

    Inhibits the use of synchronous communication

    Affects the selection of communication media/type

    Affects task allocation

    Language DifferenceLanguage DifferenceAffects the selection of communication media / type

    Communication Effectiveness

    CrossCross--Cultural DifferencesCultural Differences

    Affects group decision-making

    Team performance

    Communication Effectiveness

    Multiple sitesMultiple sites

    Affects the type technological infrastructure and communication

    Introduces human resource staff of different skill and productivity

    Increases management overhead

    Introduces the challenge of team building, especially establishing and maintaining trust

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    Managing Virtual Teams

    Because of characteristics, discussed earlier, virtual teams createscomplex challenge for Project Managers.

    Complex Challenge

    These challenges can be over come by efficient system of:

    Communication andCommunication and

    CollaborationCollaboration

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    Managing Virtual Teams - 1

    Team Structure

    Team Assessment

    Share Organizations Structure

    Part of Team,

    Key contacts

    Admin, Personnel, IT Support

    Assessment at regularintervals

    Visit to Project Office

    Project Audit

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    Managing Virtual Teams - 2

    Team Recognition

    Team Interaction

    e-Recognitions

    Webcasts

    Project Kick Off Meetings

    In Person Orientation

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    Supporting Virtual Teams

    High-performance team members must successfully accompl

    ish

    thefollowing tasks:

    Share project and team-related information in a timely andaccurate manner

    Share Information

    Create and sustain trusting and productive interpersonalrelationships

    Interpersonal Relationships

    Effectively collaborate to perform project workCollaboration

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    Technology Support

    Software that aids virtual team functioning can beseparated into two main categories:

    Software that provides:

    Ease of CommunicationEase of Communication

    Provides Task and Document OrganizationProvides Task and Document Organization.

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    EmailOnline Collaboration

    Telecommunications

    Virtual Meetings

    Software that improves the ease of communicationoften includes features such as presence awareness,instant messaging, and web conferencing.

    Communication Technology - 1

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    Communication Technology - 2

    Communication Need Approach Application

    Share project-related information e-mail

    Sharing factual information; confirming

    and recording discussions and

    agreements

    Company intranet

    Storing plans; entering, storing and

    reporting on progress data; storing project-

    management forms and procedures

    Video ConferencingDiscussing and clarifying issues

    Support interpersonal relationships Video Conferencing

    Introducing new team members;

    acknowledging team and individual

    accomplishments

    Collaborate on project activitiesInteractive web

    conferencing

    Discussing topics; meetings;

    brainstorm

    ing

    VideoconferencingDiscussing topics; meetings;

    brainstorming

    e-mail Sharing data, reports

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    Collaboration Technology

    Rich and Flexible ExperienceMore effect

    ive commun

    icat

    ions

    ROI Factors

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    Available communication technology can address a wide range of the virtual

    teams routine communication needs.

    When possible, however, people should meet in person to periodically

    reinforce their relationships and the teams focus and identity.

    Modern Day Communications

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    Few Questions...

    Question Yea NayHave you ever Tele-commuted?

    Do you want to be a part of Virtual Project Team?

    Do you you think Social neworking websites be

    allowed to access in Office?

    Technological Advances helps both traditional

    and Virtual teams become efficient?

    Do you see an app like ex. "Twitter" be used in

    workplaces in future?

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    Modern Trends?

    May be Twitter (Twitter like app) @ Workplace .....???May be Twitter (Twitter like app) @ Workplace .....???

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    References

    Jack R. Meredith, Samuel J. Mantel, "Project Management, A managerial Approach".

    David I. Cleland, Roland Gareis, "Global Project Management Handbook".

    Gerard M. Hill, "The Complete Project Management Office Handbook".

    Gretchen Lang, "Cross-cultural training : How much difference does it really make?" TheNew York Times, January 24, 2004.

    Mike Rolfes, "Virtual Project Management",http://www.umsl.edu/~sauterv/analysis/488_f01_papers/rolfes.htm

    Wikipedia, http://en.wikipedia.org/wiki/Virtual_team.