UX at HP Enterprise

USER EXPERIENCE at HPE SOFTWARE

David Ismailov Sr. User Experience Expert

David Ismailov Sr. User Experience Expert Cross HPE UX Group

@dima_david

MAIN TOPICS

• The Changes in User Experience and how it will impact us

• From problem to great user experience in 7 steps - the

WebInspect case study.

• Practical UX Toolkit you can use.

USER EXPERIENCE

source: nest.com

source: Youtune>PhilipsLighting

source: Youtune>PhilipsLighting

BlueSmartBlueSmart

source: withings.com

HPE VISIONOne Story. One Application. Endless Possibilities.

https://www.youtube.com/watch?v=FkzX_dV1wYA

HPE Software

Application Delivery Management Vision

UX at HP

UX at HPE Software

“User Centered Design is a framework of processes that focuses on the real needs of the user throughout the multi stage problem solving process.”

UCD – USER CENTERED DESIGN

DELIVERABLES / STAKEHOLDERS

STRATEGY 1. Long term vision & Guiding

principles 2. Define Project scope. 3. Project goals - what the

organization is hoping to achieve with this project.

• BU Leadership

• PM

• UX

• PFS

RESEARCH 1. Map personas / Users

2. Customer problems? 3. Competitive landscape 4. Industry standards 5. Opportunity to innovate –

Competitive advantage

• UX

• PM

• PFS

STORY

1. Defining key use cases

2. Validating with customers 3. Cutting down the core scope

(MVP)

• UX

• PM

• PFS

• BU Leadership sign off

CONCEPT 1. Sketching a mockup concept

including interaction model, key

elements and navigation

2. Short usability testing with customers

• UX / UI

• PM

• PFS

• BU Leadership sign off

DELIVERABLES & KEY STAKEHOLDERS

DETAILED DESIGN 1. Detailed wireframe

2. UI Components 3. Gestures 4. Responsiveness 5. Full design 6. Start implementation with dev

• UX / UI

• DEV

• QA

• PM

• PFS

• Technical writer

IMPLEMENT 1. Follow up implementation and adjust

design as needed

• UX / UI

• DEV

• QA

• PM

• PFS

• Technical writer

STABILIZE AND DEPLOY

UX/UI – QA of final deliverable

• UX / UI

• DEV

• QA

• PM

• PFS

• Technical writer

REDESIGN CASE STUDYWebInspect

STRATEGY

RESEARCH

JOHNSecurity Manager

STANLEYSecurity Tester

PERSONAS /USERS

JOHNSecurity Manager

STANLEYSecurity Tester

ASHLYQA Engineer

PERSONAS /USERS

PERFORMANCEDELIGHTERS

BASIC NEEDS

EXTREMLY SATISFIED

NEUTRAL

NOT SATISFIED

LOW INVESTMENT HIGH INVESTMENT

THEKANOMODEL

PERFORMANCEDELIGHTERS

BASIC NEEDS

EXTREMLY SATISFIED

NEUTRAL

NOT SATISFIED

LOW INVESTMENT HIGH INVESTMENT

THEKANOMODEL

STORY

CONCEPT

WebInspect Prototype

WebInspect Prototype

DETAILED / VISUAL DESIGN

WebInspect

WebInspect UI WebInspect UI

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