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THE OMNI CHANNEL 3D CUSTOMER EXPERIENCE
11
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Page 1: USP LOFT - Omni Channel

THE OMNI CHANNEL 3D CUSTOMER EXPERIENCE

Page 2: USP LOFT - Omni Channel

OMNI CHANNEL CUSTOMER EXPERIENCE

AN INTEGRATED SET OF CHANNELS TO WOW THE CUSTOMER IN ALL ASPECTS OF A NON-LINEAR CUSTOMER JOURNEY

Page 3: USP LOFT - Omni Channel

THE EXPERIENCE ECONOMY

“WE’VE GONE FROM PROVIDING COMMODITIES, TO PRODUCTS, TO SERVICES TO EXPERIENCES” – Joseph B. Pine

Page 4: USP LOFT - Omni Channel

IPAD | WEB | INSTORE SIMILAR INTEGRATED EXPERIENCES

Page 5: USP LOFT - Omni Channel

MOBILE IPAD APP 3D ROOM DESIGNER

Page 6: USP LOFT - Omni Channel

WEB APPLET 3D ROOM DESIGNER

Page 7: USP LOFT - Omni Channel

INSTORE DESIGN AREA 3D ROOM DESIGNER

Page 8: USP LOFT - Omni Channel

EMPOWER YOUR SALES ASSOCIATES

REDECORATE THE ACTUAL ROOM OF THE CUSTOMER WITH YOUR FURNITURE FOR CROSS- AND UPSELLING. RECONNECT TO A CUSTOMER IN THE MOST RELEANT WAY

Page 9: USP LOFT - Omni Channel

3D EXPERIENCES FOR YOUR CUSTOMER

PROVIDE YOUR CUSTOMER WITH AN 3D WOW-EXPERIENCE BEFORE, DURING AND AFTER VISITING A BRICK&MORTAR STORE

Page 10: USP LOFT - Omni Channel

FACILITATE NON-LINEAR CUSTOMER JOURNEY

CUSTOMERS ‘TOUCH’ UPON YOUR BRAND ON MULTIPLE DEVICES, CHANNELS AND DURING DIFFERENT TIMES.

Page 11: USP LOFT - Omni Channel

THE ULTIMATE 3D CUSTOMER EXPERIENCE

ENGINE

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