our business July 2013
Aug 31, 2014
our businessJuly 2013
why we are different
▪ service when you need it – today, tomorrow, overnight, over the weekend
▪ totally independent – we will never, ever, ever do design
▪ multi-platform – every smartphone, tablet, website
▪ repeatable quality – methodologies built to be consistently delivered
▪ international – wherever your customers are
▪ benchmark – compare between platforms or with everyone*
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*everyone in the usability247 database
we’re changing the world…
…one interface at a time
so that everything is usable, everywhere, for everyone, all the time
it would be better for consumers and better for businesses
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so why the problem?
▪ time – there is no time to fit in usability testing
▪ quality –too much reliance on the practitioner
▪ cost – it’s too expensive, particularly for mobile
▪ complexity – there’s too many devices, platforms, countries, possibilities
▪ pace of change – technology, behaviour, practice is moving faster than you
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how
▪ our international network of full and part time practitioners means we can deliver services 24 hours a day, 7 days a week
▪ our detailed and rigorous methodologies ensure quality, mitigate against practitioner variances and are highly repeatable
▪ we have three services, all with options; you only pay for what you need
▪ through our network we have access to virtually every device and platform, almost everywhere
▪ we keep up to date with the latest developments in technology
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our services in brief
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* un-moderated
feature 247: expert 247: lab 247: Online
expert review: 100 point heuristics review
localisation: is it usable in other countries?
task testing: usability review of key user tasks *
International: testing in multiple countries
comparison: on multiple platforms, over time
benchmark: your site/app against our database
customer research: quantitative research
247: expert
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• expert review using our rigorous methodology with detailed findings & clear recommendations
100 point heuristic review
• make sure your translation is right and the terms you use work in other countrieslocalisation
• let one of our experts review real users attempting tasks on your website or app
task testing
(un-moderated)
• compare your website on different platforms: pc; Mac; smartphone; and tabletcompare
• your digital properties against others we have reviewed; identify where you’re ahead or behindbenchmark
add-on
add-on
add-on
add-on
247: lab
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• user testing moderated by one of our experts: 5/8 users, 1 hour sessions, actionable findings
task testing
(moderated)
• pre-test and post-test questionnaire resultsquestions
• get picture in picture session videossession videos
• same tasks, different platforms: pc, Mac, tablet, smartphonecompare
• your digital property against competitors and peersbenchmark
add-on
add-on
add-on
247: online
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•task testing with online panel of 200/400/600 participants selected to be representative of your users
task testing
(un-moderated)
•learn about preferences and opinions from a representative sample of usersask questions
•find how your website performs in multiple countries and compare the resultsinternational
•A/B testing, compare views of your website on different platforms: pc; Mac; smartphone; and tabletcompare
•identify how you rate against our norms databasebenchmark
add-on
add-on
add-on
built for you
▪ create your project using our online project builder (Coming soon)
▪ select the services you require: assess, test, insight
▪ when the project is finished, login to the client area and download the report with findings and recommendations
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Tell us:
what you
need to
test
Tell us:
which
platforms
Tell us:
when you
need the
results
Our team
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Paul Blunden
CEO
Al Wright
Marketing Advisor
Ian Pardoe
Usability Advisor
Jane Kennedy
Research Advisor
why we are different
▪ service when you need it – today, tomorrow, overnight, over the weekend
▪ totally independent – we will never, ever, ever do design
▪ multi-platform – every smartphone, tablet, website
▪ repeatable quality – methodologies built to be consistently delivered
▪ international – wherever your customers are
▪ benchmark – compare between platforms or with everyone*
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*everyone in the usability247 database
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for more information get in touch:
Usability247, Siena Court, The Broadway, Maidenhead, SL6 1NJ
telephone: +44(0)1628 74 20 20
email: [email protected]
or visit our website at www.usability247.com
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