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Media Pack 2012
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Media Pack 2012

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Who Are We?• We are a team of Mums living in local areas of Wilmslow,

Hale, Macclesfield, Heaton Moor, Bramhall & Fleet• The Wilmslow team- Alex & Dawn created the business and

started the first site in Wilmslow• Both from advertising backgrounds with over 20yrs combined

experience at Mediavest, Universal McCann, OMD & MTV• Vast array of experience working with local advertisers i.e.

Transform medical group to global blue chip organisations i.e. Sony Playstation

• Even vaster array of experience in being Mums in Wilmslow, attending kids classes and trying to find entertainment nearby for our families!

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Why?• Mums in the Know formed due to frustration with

current online communities with ‘local’ portals- found huge gaps in information, accuracy and local empathy

• Poor information aggregation makes knowing ‘what is on when’ difficult to assess without lots of page scrolling

• Gap to use social media channels to ‘push’ info out to Mums on a daily basis- smart phone savvy & appreciate/enjoy communication via Facebook & Twitter

• Clear gap in the market for a truly local mums websites & network with all the detail and all the simplicity to be of use to families

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Mums in the Know is:• A site which acts as an information hub to family life in each of our

areas(information is aggregated by day of week for easier navigation)

• A social network presence which allows us to actively talk to our followers on a daily basis, reminding them what they can do in the area that day, and of anything new launching soon. Plus guide to our site to find out further information.

• A mediator between local mums & local businesses- encouraging businesses to do more family friendly activities & discounts, and encouraging mums to get out and about in their local community.

Our solution is much more convenient for time poor mums who are too busy to search through websites trying to find out what is available in

the area for families.With our mediator role, we use our increasing local knowledge to create

events with local businesses that mums want to attend

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Our Ethos

‘Created by local Mums, we are here to make mums lives easier and kids lives fun! We detect

what's on in the local area and provide daily inspiration for families’

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We’re Growing!• www.mumsintheknow.co.uk is now a navigational

homepage where Mums can choose the local area they want to look at

• So far we have Wilmslow & Alderley Edge, Bramhall, Macclesfield, Hale, Heaton Moor & Fleet sites up and running

• Each area has its own ‘town manager’ who runs the site and their own social media channels with which to talk to local Mums on a daily basis

• Shortly Didsbury, Knutsford, Poynton & Basingstoke will be going live too.

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We’re Getting Big!

• Across all of our area sites we are currently achieving c.30,000 pg views a month from local Mums

• Our social media presence across all of our Facebook and Twitter accounts is approaching 4,500 local mums & businesses

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Our Central Navigational Page- www.mumsintheknow.co.uk

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Mums in the Know Wilmslow• A local area blog/ info & listing portal (www.mumsintheknow.co.uk/wilmslow )

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Mums in the Know MacclesfieldA local area blog/ info & listing portal (www.mumsintheknow.co.uk/macclesfield)

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Twitter feeds- i.e. Wilmslow (@mumsintheknow)

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Facebook pages i.e. Wilmslow (www.facebook.com/mumsintheknow)

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More about the local websites:• Here we publish content either:– Created by us about matters of local interest i.e.

Wilmslow Mum Spotlight– Guest posts about family pertinent topics i.e

entrance exam prep, Top 10 toy countdowns– Co created posts by us & businesses to promote a

business, event or idea• We also deliver information in listings categorised as:

Events, Places to go, Clubs & Classes, Kids Parties & Family Holidays, Education

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Our website URLs

• www.mumsintheknow.co.uk/wilmslow• www.mumsintheknow.co.uk/macclesfield• www.mumsintheknow.co.uk/bramhall• www.mumsintheknow.co.uk/hale

• www.mumsintheknow.co.uk/heatonmoor

• www.mumsintheknow.co.uk/fleet • www.mumsintheknow.co.uk/knutsford (with Didsbury, Poynton & Basingstoke coming soon!)

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More about the Social Networks

• We use our twitter & facebook accounts to talk to local mums on a daily basis & give them ideas on what to do that day

• It is a 2 way communication feed, and as well as giving mums local information in a convenient form, we can also listen to their feedback & discuss issues.

• We are firmly established as a ‘favourite’ with our followers:

Carla Kompany: ‘out of all the accounts I have followed on Twitter, Mums in

the Know is my best- so much info!!!’

Nicola (on Facebook) ‘Hey Alex its a great idea u Hav going on here well done i hope everything works out. Im always interested to see wot i can

do with Noah. A few of us tried wild things in bramhall last Monday it was fab the kids and adults really enjoyed it. We would Hav never known

about it if it wasn't for u! Thanku x Unlike Like · · about an hour ago

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Our Social Presence• Facebook accounts

www.facebook.com/mumsintheknow (wilmslow)

www.facebook.com/mumsintheknowhale

www.facebook.com/mumsintheknowmacclesfield

www.facebook.com/mumsintheknowheatonmoor

www.facebook.com/mumsintheknowbramhall

www.facebook.com/mumsintheknowfleet• Twitter accounts

www.twitter.com/mumsintheknow (wilmslow)

www.twitter.com/MITKMacc

www.twitter.com/MITKHale

www.twitter.com/MITKBramhall

www.twitter.com/MITKHeatons

www.twitter.com/MITKFleet

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And not forgetting.. Our Database• Our email database is growing steadily and now

includes c. 800 local Mums- so we can promote content to them in a more direct & targeted fashion

• Our database has proven highly responsive and we have filled events by just emailing our database about them with no further promotion required

• This is our strategic development area going forward

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We are already working with:

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And these:

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How Can We Work With You..• Site Listing• Site Advert• Site Blog• Site Sponsorship

• Sponsored emails to our database• We also: -create family events & promote them for advertisers

-help fill new classes via promotion to our network-recruit our mums for focus groups and research

panels

Amplified by

Promo Tweets

Promo FB posts

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CASE STUDIES• Pizza Express Wilmslow Ongoing partnership to create family events. The objective being to bring

potential customers into the restaurant at times when the restaurant was not making any revenue (pre 1200.) But also to establish Pizza Express as family friendly part of the community and do something fun for them

We created, promoted & ran a series of coffee morning/ events:

Dough Nuts (Oct)- c. 40 Mums & Kids in attendance. SOLD OUTThe SnowBall (Dec)- c. 55 Mums & Kids in attendance. SOLD OUTRelax Kids (Jan)- c. 40 Mums & Kids in attendance. SOLD OUT

‘We love working with Mums in the Know. They have brought custom into our restaurant at a time when we are usually empty, but more importantly they

have established us as a part of the local, family community. They are professional, thorough and fun to work with, and we look forward to our next

event together’Sarah Price, Manager of Pizza Express Wilmslow

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CASE STUDIES

• Little Big Heads Little Big Heads, childrens hairdressers in Wilmslow are looking to

move and needed help to sell the business. We published a blog about it and now they are finalising the deal with a purchaser!

‘The blog advertorial was absolutely fantastic, best thing I could of done and will be recommending it to EVERYONE!

We are currently in talks with a lady and is very promising. Thankyou so much, you really have been an amazing help.’

Jenny, Little Big Heads

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CASE STUDIES

• On The BeachOn The Beach are a top 5 online travel agent and

wanted to find out Mums opinions on family holidays. Mums in the Know recruited for, hosted

and ran focus groups with our readers which, being a great success, will now help formulate On The

Beach’s marketing activities going forward

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And another thing…• Many local advertisers targeting mums use traditional

media to promote their proposition i.e. free family magazines, local newspapers, message boards etc

• Unfortunately, they have long lead times so messages are often out of date and look unprofessional when the magazine is finally published

• They are a cluttered environment & have diminishing returns in terms of responsiveness.

• They are generally unaccountable in terms of the demonstrable results they acheive for advertisers

• They are expensive! (with those advertisers who try to monitor performance quoting a cost per lead of c.£40)

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• By comparison we are agile, and can change messages and approaches on behalf of our advertisers minute by minute

• We are MUCH, MUCH cheaper!• We are accountable so we can assess whether a campaign

has worked effectively and rationalise planning going forward based on results.

• We are responsive- our campaigns so far have delivered unprecedented conversion rates of online impacts to real time brand advocates

• Most importantly, we are committed to a collaborative approach and to ensuring those advertising with us achieve success.

We’d love to work with you soon!!