UNM Lean Startup Bootcamp · UNM Lean Startup Bootcamp OCTOBER 20, 2017. Agenda ABQidIntroductions Lean Startup Basics ... More Lean Startup Basics Interview Questions Exercise Customer

UNMLeanStartupBootcampOCTOBER20,2017

AgendaABQid IntroductionsLean Startup Basics Early Adopter Exercise More Lean Startup Basics Interview Questions Exercise Customer Interview Practice Closing

LeanStartupBasics

LeanStartupBasics

IDEABUSINESSPLAN RAISE$ HIRE&

BUILD

RAISEMORE$

MARKET&LAUNCH

LeanStartupBasics

This can’t be your first interaction with

your customers.

LeanStartupBasics

IDEABUSINESSPLAN RAISE$ HIRE&

BUILD

RAISEMORE$

MARKET&LAUNCH

Find your customers before you build

anything (including a business plan)

LeanStartupBasics

Take a scientific approach.• Develop a hypothesis • Test it • Validate or Invalidate it • Repeat

LeanStartupBasics

1st Hypothesis to Test:My early adopters are

__________________.

LeanStartupBasicsEarly Adopter Criteria

• They know that they have the problem that your product or service solves

•They are actively seeking a solution for that problem

LeanStartupBasics

LeanStartupBasics

“Ourearlyadoptersarecraftbeerlovers”

“Ourearlyadoptersarekombuchalovers”

EarlyAdopterExercise(15mins)

Createapersonaforoneofyourearlyadopterstohelpusgettoknowthem:

• Drawtheirpicture• Providespecific

demographicinfo• Listtheirhabits&

hobbies• Beasdetailedas

possible

EarlyAdopterExercisePartII(15mins)

Whowantstoshare?

LeanStartupBasics

Now that you have your hypothesis, you need to develop questions to test it.

LeanStartupBasics1. How do you currently handle…...2. Tell me a story about the last time you….3. How is that working for you…..4. What do you mean by.....5. Have you tried any other ways to do that….6. Tell me about how you’ve handled this in the past…7. How big a problem would you say that ___________ is?8. Why was that so hard?9. Why is all that not working?

InterviewQuestionsExercise(15mins)

Develop at least 5 non-leading questions to test your early adopter hypothesis.

Remember what you are screening for:• #1: That they know that they have the problem that your product or service solves• #2: That they are actively seeking a solution for that problem

CustomerInterviewPractice

CustomerInterviewPractice

Never lead with your productBe open mindedAsk follow up questionsLook for body language cuesWork with a partnerAsk for introductions to other potential early adopters

CustomerInterviewPractice

GuidelinesGroups of 3Founder, Note taker, & Customer IntervieweeThe Customer Interviewee will take on the persona you developed earlier

5mins for the interview, 3mins to reflect, rotate.

Closing

This is an ongoing process.• Where will customers discover

my product?• How much will they pay?• How will my product integrate

into their lives?

Closing

Closing

LAUNCH DAY 2017October 26, 6-8pm @ National Hispanic Cultural Center

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