INDUSTRIAL TRAINING REPORT AT ADV COMMERCIAL SKILL SDN BHD 30 MAY – 9 SEPTEMBER 2011 PREPARED BY MUHAMMAD KHALID BIN MOHAMAD YAZIT 2008415084 PREPARED FOR SIR MUHAMMAD SYAZWAN BIN SARIF FACULTY OF OFFICE MANAGEMENT AND TECHNOLOGY ADV COMMERCIAL SKILLS SDN. BHD. | KY | OMT 330 – INDUSTRIAL TRAINING 1
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INDUSTRIAL TRAINING REPORT AT
ADV COMMERCIAL SKILL SDN BHD
30 MAY – 9 SEPTEMBER 2011
PREPARED BY
MUHAMMAD KHALID BIN MOHAMAD YAZIT
2008415084
PREPARED FOR
SIR MUHAMMAD SYAZWAN BIN SARIF
FACULTY OF OFFICE MANAGEMENT AND TECHNOLOGY
DATE OF SUBMISSION
12 SEPTEMBER 2011
ADV COMMERCIAL SKILLS SDN. BHD. | KY | OMT 330 – INDUSTRIAL TRAINING 1
TABLE OF CONTENT
No(s).
Description Page(s) Remark(s)
1 Cover Page 1
2 Table of Content 2 - 3
3 1.0 Acknowledgement 4
4 2.0 Introduction 5
5 3.0 Company’s Background 6
6 4.0 Company’s Mission, Vision & Objectives
4.1 Mission
4.2 Vision
4.3 Objectives
4.4 Mottoes
4.5 Organization Chart
7 - 8
7 5.0 Use of Office Technology & Equipment
5.1 PC ( Personal Computer )
5.2 Laptop Computers
5.3 Photostat Machines, Faxes, Scnanner &
Printer
5.4 Office Software
5.5 Other Equipment ( Camera, Tape Measure &
Safety Helmet
5.6 Purpose of the Office Technology &
9 - 12
ADV COMMERCIAL SKILLS SDN. BHD. | KY | OMT 330 – INDUSTRIAL TRAINING 2
Equipment
No(s).
Description(s) Page(s) Remark(s)
8 6.0 Records Management
6.1 Desktop Wire
6.2 Inboxes
6.3 Portable Plastic Filing Cases
13 - 17
9 7.0 Communication
7.1 Materials
7.2 Spacing
7.3 Margins
7.4 Paragraph Indentions
7.5 Line Spacing
7.6 Address
7.7 Key Word or Reference Code
7.8 Pagination
7.9 Enclosures
18 - 21
10 8.0 Human Relations in the Office
8.1 Site Inspection
8.2 Understand scope of technical work
8.3 Leading a servicing & maintenance project
22 - 24
11 9.0 Conclusion 25
12 10.0 Recommendation 26
13 11.0 References 27
ADV COMMERCIAL SKILLS SDN. BHD. | KY | OMT 330 – INDUSTRIAL TRAINING 3
14 12.0 Appendices 28 - 31
1.0 ACKNOWLEDGEMENT
First of all I would like to give a big thank to the ADV Commercial Skill Sdn Bhd for giving
me an offered and opportunity for being part of their company team for 3 month. It has been a
great experienced and exposure for me. I’ve earn more than just what I expected.
Secondly a big thank to my bosses En. Mohamad Yazit Bin Mohamad Yazit and my co-
team worker Encik Muhammad Redzuan Bin Sulaiman, En. Rosli Bin Alkiah, En. Mohamad Faisal
Bin Lazim for guiding me in doing my work task and being such a great friends during my interns. It
such a great pleasure to work with them.
Also big thanks to my colleague for sharing a lot of knowledge about work and provide a lot
of information that help me finally finish my internship report, and to my advisor Sir Muhammad
Syazwan bin Mohd Sarif, my coordinator Miss Shazlin Suhaiba Binti Samaan and all the Office
Management and Technology faculty for being my reference went I need an information.
Lastly, I am so grateful and thank to Allah S.W.T for blessing me during my internship
program that finally lead to the successful in finish my report. I’m so grateful and thank you to
everyone that have help me in accomplish my goal. It is such a great experience and I love to work
with all of them, they are such a great people and fun to work with them. Thank you very much.
ADV COMMERCIAL SKILLS SDN. BHD. | KY | OMT 330 – INDUSTRIAL TRAINING 4
2.0 INTRODUCTION
To complete the final semester of the Diploma in Office Management & Technology (OM
114) College Unikop / UiTM, I need to register the subject of Industrial Training (OMT 330). In this
subject, I, and all of the student who involved has been given the task to find a company and ask
them that we want to work as interns at the company. How to apply for a job is accordance with
procedures, we have to sending out our resumes, making walk-in interview and waiting for a call to
make sure whether we did qualified for the company or not.
I am thankful that I did not encounter any difficulties when applying to work as interns at
ADV Commercial Skill Sdn. Bhd. I was accepted to work there with a single application only.
Since the company was in desire need of expertise of youngsters who had skilled to do the
documentation, I have been entrusted entirely to work there.
There, I started a job as an administrative assistant cum project coordinator assistant. As
the business are carried more to the work of providing technical and service jobs to site plant
which is outside the office, sometimes I do have to follow the rules according to the company like
doing the inspection outside the offices. This is because sometimes most of the documentation
that have been made in the offices is based on observations of service & technical work that has
been made previous in site plant which is outside offices.
Here I will recounted all of the scope of work primarily within the scope of records
management that I have done for this company. I hope that my report may provide a little
ADV COMMERCIAL SKILLS SDN. BHD. | KY | OMT 330 – INDUSTRIAL TRAINING 5
information and a source of references to any students of Diploma Office Management &
Technology Part 6 – Practical Semesters onwards.
3.0 COMPANY’S BACKGROUND
ADV Commercial Skill Sdn. Bhd. was incorporated on July 1996, with the paid-up capital of
RM 500,000.00 and their authorized capital is RM 500,000.00. The company commitment is to
deliver Quality and Professional service to satisfy their client at all stages through the progress
report on time and with in the budgets.
The company is providing the engineering service provider and plant maintenance as well
as carried out inspection, refurbishment of the equipment, re-qualified the equipment as DOSH
Department requirement under department Act. And Regulations.
The company is bulit for Development of an overall safety and Health with Occupational
Safety and Health – Act 1994 and Regulation made under the Factory and Machinery Act 1967
and its Regulation made under the ACT.
The company is also on behalf of the Client on the Provision of Liaison, Co-ordination and
Supervisory Services with the Local Fabricators / Suppliers on the Plant and Equipment, with
respect to the Client Technical Specifications and accordingly to the DOSH Malaysia Regulation
and Requirement in Terms Of Final Approval of the Standard Plant and Equipment.
To be sure, the company shall provide Advisory Services for the Client Contractors of the
proper Document required for the Final Approval of their respective Scope Of Work.
ADV COMMERCIAL SKILLS SDN. BHD. | KY | OMT 330 – INDUSTRIAL TRAINING 6
4.0 COMPANY’S MISSION, VISION AND OBJECTIVES
4.1 Mission
Committed to excellent in their Engineering service provider, productivity, quality realibility and
safety. To establish an effective occupational safety and health management system at workplace.
4.2 Vision
To be company of first choice in Engineering Service Provider of various general industries. It’s
included refurbishment of the mechanical plant equipment mainly on pressure vessel, steam boiler
and lifting equipment.
4.3 Objectives
To understand the costumers requirement and specification by reviewing and managing the
work process.
To ensure all staff have the necessary training program.
To encourage continuous improvement at all levels.
To confirm the Quality Management System.
To ensure the Quality Services are delivered on time.
4.4 Mottoes
“Excellent Services and Customers Satisfaction”
ADV COMMERCIAL SKILLS SDN. BHD. | KY | OMT 330 – INDUSTRIAL TRAINING 7
4.5 Organization Chart of Adv Commercial Skill Sdn Bhd
ADV COMMERCIAL SKILLS SDN. BHD. | KY | OMT 330 – INDUSTRIAL TRAINING 8
Mohd Yazit Bin Sepon
Managing Director
Mohd Faisal Bin Lazim
Executive Director
Muhd Redzuan Bin Sulaiman
Project Co-ordinate
Rosli Bin Alkiah
Site Executive
5.0 USE OF OFFICE TECHNOLOGY & EQUIPMENT
Office technology focuses on the office information functions, including word processing,
data processing, graphics, desktop publishing, and communications. All office functions, ranging
from correspondence, to multimedia presentations, to videoconferences, to automated records
management, to technologies to support distributed work groups, depend on office technologies.
Office technologies, such as keyboarding, dictation, filling, copying, fax, telex, records
management, and telephone and switchboard operations, are candidates for integration.
5.1) PC (Personal Computer)
At ADV Commercial Skill Sdn. Bhd., PC (personal computer) is the most important
technologies that I often used when working in the office. Actually, each employee who works
under the ADV’s from top to down management, had been given these facility on their own
respective seat and tables. It is my job as an administrative assistant to type all of the
documentation tasks that had been given by my own employers such as all letters, quotations,
invoices, inspection reports, purchase orders, delivery orders and others. And I mostly used
Microsoft Office applications especially both Microsoft Word and Microsoft Excel as well as
Internet “Yahoo.com” e-mail to key the company’s own letters and e-mails, create spreadsheets,
graphs, and multimedia presentations, and keep my files on the computer file folders or networks.
5.2) Laptop computers
ADV COMMERCIAL SKILLS SDN. BHD. | KY | OMT 330 – INDUSTRIAL TRAINING 9
There is one personal ADV’s own laptop that will be given to employees that in need while
doing their work outside the office such as inspection at site plant more than a day. This
company’s laptop provided to them to facilitate their tasks for clients which in hurry easily such as
multimedia presentations, send and received e-mail, do research on the Internet, and create and
send reports and spreadsheets. And it also can be used to take notes in meetings which is well-
organized than just write on the paper. And I always using it too. I have no problem doing
documentation at ADV’s using both desktop computer since I only used for Microsoft Word, Excel
and PowerPoint that I have been expertly taught by the previous semester classes in colleges.