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www.fpinnovations.ca TWI Training Within Industry Giving People the Tools to Succeed Training Within Industry (TWI) consists of standardized programs addressing the essential skills needed by supervisors, team leaders, and anyone indirectly leading others. The program is composed of five primary skill-based modules: Job Instruction (JI), Job Relations (JR), Job Methods (JM), Job Safety (JS) and Problem Solving (PS). TWI has been successfully applied in many industries and vocations in union and non-union environments. “TWI ... a practice and philosophy that moves people and Organizations forward using a learn by doing approach.” INNOVATION IS OUR NAME presents
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TWI brochure

Jan 22, 2017

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Page 1: TWI brochure

www.fpinnovations.ca

TWI Training Within Industry

Giving People the Tools to Succeed

Training Within Industry (TWI) consists of standardized programs addressing the essential skills needed by supervisors, team leaders, and anyone indirectly leading others. The program is

composed of five primary skill-based modules: Job Instruction (JI), Job Relations (JR), Job Methods (JM), Job Safety (JS) and Problem Solving (PS). TWI has been successfully applied in many

industries and vocations in union and non-union environments.

“TWI ... a practice and philosophy that

moves people and Organizations forward

using a learn by doing approach.”

INNOVATION IS OUR NAMEpresents

INNOVATION IS OUR NAME

Page 2: TWI brochure

Learn By Doing – Assuring Methods are Applied and RetainedStudies show that the effectiveness and retention of training increases significantly when the material is applied soon after instruction. Each program is taught in five 2-hour sessions. After each daily session, participants return to the workplace to apply the techniques learned, and then choose real life examples to discuss and practice together later in class.

TWI programs follow a proven, four-step process that is simple, straight forward, and easy to implement. The process involves Preparation, Presentation, Application, and Testing. Small class sizes keep everyone involved and maximize success.

FPInnovations TWI Certified Trainers assure training is delivered to the highest quality standards and that the proven TWI methodology is followed. Class environments are confidential, low stress, and highly supportive. For many companies ,TWI assists their continuous improvement initiatives.

Training with Immediate Return on InvestmentTypically, the return on investment of training is hard to measure and occurs long after completion. TWI is different. Companies adopting the five primary modules of TWI have noted unprecedented success including cost savings from productivity improvements, scrap and waste reduction, and higher employee retention. The interrelationship between the modules provides a comprehensive solution to meeting needs of supervisors, team leaders, and those that direct the work of others.

Testimonials“The TWI program is a great system to train both existing and new employees. It breaks down the jobs into smaller understandable steps, making training very efficient.” Rob Evans, Production Manager, Dynamic Architectural Windows and Doors Inc.

“The TWI programs have a long track record of dramatically boosting productivity and quality almost wherever they are used. They might well be the most successful supervisor training programs ever developed, in terms both of the numbers of people who have gone through them and their impact. Over the last four decades, they have supported the kaizen efforts of some of the world’s most efficient companies. In particular, they played a central role in the conceptual development of lean production and in instilling its most important principles in the minds of millions.”

Dr. Alan G. Robinson, award-winning author, educator, and consultant has studied the impact of TWI on businesses for several years.

TWI – A Strong History

Lean manufacturing is recognized worldwide as the most productive approach to manufacturing. TWI methodology complements Lean solutions by providing frontline personnel with the skill set to establish a culture for change, improve methods and facilitate standard work.

Leverage Your Lean Manufacturing

Page 3: TWI brochure

Job Instruction Training (JI)Quickly training employees to do a job correctly, safely, and conscientiously

The demands of developing a flexible workforce and training employees requires standardized best practices. Job Instruction (JI) teaches how to effectively breakdown a job and deliver instruction for individual tasks. Developing and delivering training in this structured fashion fosters the conditions for process stability. Program attendees are taught how to set the stage for instruction, effectively demonstrate the task, observe and coach the operator and taper off coaching with proper follow-up. Benefits experienced when practicing Job Instruction are reduced training time, less scrap and rework, fewer accidents, and increased job satisfaction.

Job Relations Training (JR)Building positive employee relations, increasing cooperation and motivation, and effectively resolving conflict

Job Relations (JR) teaches the foundations of positive employee relations. Developing and maintaining these good relationships prevents problems from arising and is paramount to earning loyalty and cooperation from others. When problems do arise, Job Relations teaches a proven method of getting the facts, weighing options, deciding, taking action, and checking results. Benefits experienced from practicing Job Relations include increased productivity, improved attendance, better morale, and higher employee retention rates.

Job Methods Training (JM)Improving the way jobs are done through continual improvement

The aim of the Job Methods module is to produce greater quantities of quality products in less time by making the best use of the people, machines, and materials currently available. Participants are taught how to break down jobs into their constituent operations. Every detail is questioned in a systematic manner to generate ideas for improvement. New methods are developed by eliminating, combining, rearranging, and simplifying steps in the process. Job Methods yields significant benefits including reduced cost through productivity gains, increased throughput, and reduced work in process.

Job Safety Training (JS)Creating a safe workplace

Based on the TWI instructional model, Job Safety (JS) focuses on environmental health and safety, leveraging the skills learned in the three primary modules. JS provides a framework for supervisors to engage employees in identifying potential hazards and eliminating them in conjunction with their training and knowledge in OSHA and EPA regulations.. The module teaches supervisors a method to analyze the chain of events leading to accidents and hazardous situations. Root causes are identified and remediated to “break the chain”. JS stresses that the relationship between the Supervisors and employees plays a pivotal role in a safe and environmentally responsible workplace.

Problem Solving (PS)A higher level of TWI incorporating the best of JR, JI and JM in a comprehensive problem solving framework (prior TWI experience is highly recommended)

Step 1 of Problem Solving (PS), Isolate the Problem, covers the first half of the very successful Toyota program. An important part of making lasting improvements, PS emphasizes securing facts, circumstances, figures, etc., that directly illustrate the problem. This evidence then allows the employee, to search for the real causes, both direct and indirect, that leads them to the core or root cause.

TWI Program Modules

Page 4: TWI brochure

For further information, please contact:

FPInnovations furthers the competitiveness of the Canadian wood products industry with relevant technical solutions, product development advice, market intelligence and economic studies.

www.fpinnovations.ca www.solutionsforwood.ca

TWI – A Strong History of Success

TWI was a resounding success after it was developed in the U.S. in the early 1940s to boost industrial production and support the war effort.

Companies that participated during this period experienced significant increases in production, and reductions in training time, scrap, and grievances.

After the war, the program was discontinued and companies, fueled by growing markets and minimal competition spent their energies elsewhere. TWI was introduced in Japan during post-war rebuilding where it played a key role in quickly re-establishing the industrial base.

For more information on the TWI success story, visit www.twi-institute.com

TWI, Toyota and Lean ManufacturingBetween 1950 and 1960, Toyota used TWI to train its employees as part of the emerging Toyota Production System - the world’s first Lean Manufacturing Program. TWI is an integral element of Kaizen, Continuous Improvement and Standard Work.

Faded Memory, Emerging MovementStill in widespread use today throughout Japan, TWI has returned to North America where a new generation is finding it to be the key to productivity gains. Businesses worldwide in sectors such as manufacturing, healthcare, construction, education, and services are reaping modern day benefits from this proven and recently revived program.

FPInnovations – Wood Products DivisionRoland BaumeisterPhone: 604-222-5672 Fax: 604-222-5690 Email: [email protected]

®FPInnovations, its marks and logo, are registered trademarks of FPInnovations

Western Region2665 East MallVancouver, BC V6T 1W5

INNOVATION IS OUR NAME

Making ConnectionsIf you are interested in exploring TWI further or are ready to begin implementation, please contact us. FPInnovations can help you with the following:

• Implementationguidancebasedonyourcompany’ssituation,goals,andobjectives

• DeterminingifandwhenoneormoreofyourstaffmembersshouldattendaTrainthe Trainer session.