ABSTRACT
Traditional approaches to the treatment of apologies have analyzed
this function of language within the rigid confines of speech act theory.
Speech act theory maintains that verbal acts are structured and regulated by
such universal principles as cooperation, directness, politeness and face
(Austin, 1962; Searle, 1969;1975; Brown and Levinson, 1978 and Leech, 1983).
However, a large portion of this claim is based upon studies which have
targeted but one language: English. Studies of these types will allow one to
test the theoretical notion that all languages manifest the same primary
characteristics in terms of speech act realization.
The current undertaking focuses on one specific speech act: the act of
apologizing. I reject the position than an apology refers to the same social act
across all cultures and societies and argue that notions of offense, the
obligation to apologize and the means by which an apology is rendered are
not global in nature, but rather are socially and culturally defined. This
doctoral dissertation includes: 1) a review of the literature on apologies
within speech act theory, cross-cultural- interlanguage- and sociopragmatics,
focusing on the relationship between apologies and such previously noted
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universals as cooperation, directness, politeness and face; 2) a review of the
literature of recent investigations of apologies across many different
languages; 3) an original investigation into the perceived nature of apologies
within two speech communities (Cuernavaca, Mexico and Granada, Spain)
and 4) an in-depth analysis of a corpus of apologies collected from the speech
community of Cuernavaca using two approaches to data collection: a) written
questionnaires and b) ethnographic notebook recordings. I specifically isolate
the variable of gender and discuss the influence of this variable in
contributing to both the realization of an apology and the communicative
strategies used by males and females to perform this function of language.
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