Tom Morgan - July 29, 2014 - From Chaos to Collaborative Communities

Tom [email protected]

JaxChamber Information Technology Council

July 29, 2014

Transformations: Chaos to Collaborative Communities

Topics

▪ What's the problem?

▪ Our wins

▪ Starting sustainable change

▪ Our transformation

▪ Results

What's the Problem?

What's the Problem?

What we’ve been doing is no longer working

A simple exercise

Evidence

Evidence

Evidence

Evidence

Unable to fix dysfunction

Kill the product!?

Transformation change needed

Quick fixes failed

Our wins

Positive Outcomes

#1 in customer satisfaction

62% under budget

“We love Scrum”

“Testers are finally part of the team”

“Quick responses from Product Owner speeds our development cycle”

- Team Members

“Quality has improved significantly”

- QA Manager

“My workload has decreased by 50% with Scrum”

“I get to see results every few weeks”

“They are working as a team”

“I don’t even read the documentation anymore.”

- Product Owner

Visibility

Visibility

Predictable “constant pace”

Production Release Frequency

Business agility discovered

3 ½ years

3 times per year

Monthly!

What’s the beginning of sustainable change?

What’s the beginning of sustainable change?

You Are

Preparation

Learn agile

Learn agile

Or find an agile expert to help

What is Agile?

Agent of change

Work from two directions

Change championing

Daily coaching team

Some help on bringing change

Prepare Yourself

Agile

Ongoing improvement

Leadership

Agent of change

Our transformation

Evidence Problem

Roadmap Solution

Penetrate organization layers

Executives

Managers

Team

Bu

y-in

Initial momentum

▪Possibly hardest part

▪Get just enough support, then go for it

▪Use the roadmap

Our transformation roadmap

Team Kickoff – Learning starts

Collaborative Community Genesis

Boot camps

A journey, not a destination

Transformation is a process

Agile coaching path

Learn

Train

Convince

LeadCoach

What about the tools?

Tools automate lifecycle elements

What about the tools?

Tools automate lifecycle elements

What about the tools?

A fool with a tool is still a fool

Our tool approach

Migrate as needed and

ready

Try to use current tools – or none

Individuals and Interactions Priority

Agile Practices Underway

Our tool transitions

Purpose Start Migration

Backlogs ClearQuest Team Concert

SCM ClearCase Team Concert

Builds Manual Ant and Build Forge scripts Team Concert

Manual testing Quality Manager w/ Team Concert

Automated testing NA/Functional Tester Functional Tester

Requirements Word Docs in ClearCaseRequirements Manager evaluation

Agile devOps NA Target UrbanCode

Results

Collaborative Communities

Cross-functional

Teams

Tools

Focus on Work Items

Friendly Cooperation

Scrum Framework

Chaos is Gone!

Product

Costs down

Quality up

Opportunity up

Customer satisfaction up

TeamsDysfunction down

Continuously improving

Predictability up

Faster, more reliable estimates

Doing more with less

IndividualsHappiness up

Transparency up

Productivity up

Collaboration up

Cooperation up

Tom [email protected]

50

Questions?

Thank You!