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TOGAF 9 ENTERPRISE ARCHITECTURE (EA) SUPPORT TO BUSINESS TRANSFORMATION Presented By: Mr. Robert (Bob) Weisman MSc, PEng, PMP, CD CEO/Principal Consultant, Build The Vision Inc. [email protected] www.buildthevision.ca
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Page 1: TOGAF 9 ENTERPRISE ARCHITECTURE (EA) SUPPORT TO …archive.opengroup.org/public/member/proceedings/q309/q309a/... · TOGAF 9 ENTERPRISE ARCHITECTURE (EA) SUPPORT TO BUSINESS TRANSFORMATION

TOGAF 9 ENTERPRISE ARCHITECTURE (EA) SUPPORT TO BUSINESS

TRANSFORMATION

Presented By:

Mr. Robert (Bob) Weisman MSc, PEng, PMP, CD

CEO/Principal Consultant, Build The Vision [email protected]

www.buildthevision.ca

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Agenda

• Business Transformation – The Issues

• Where Does Enterprise Architecture (EA) fit in– The Value Chain

• TOGAF 9 features to help Business Transformation

• Concluding Material

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Business Transformation

• Transformation is hard– Not to be embarked upon lightly

• Transformation is needed– Often quickly

• Transformation can be expensive– Cost Control and Business Value

• Transformation often fails– Companies stagger, and often collapse

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Whither EA and TOGAF 9.0

• Often a Vision– Integrated Service Delivery to Citizens– Comprehensive satisfaction of clients’ energy needs

A Vision without resources is a hallucination

• Resources require justification in terms of a plan and business value– To shareholders– To Employees – your transformation maybe their

raise, their pension or their job !!!

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EA Provides Structure• EA is rigorous

– Vision and Goals are driven down into high level implementation details

• EA verifies that the plan is actionable– Provides useful recommendations– A useful adjunct to planning

PlannersEnterpriseArchitects

Initial Plans

Plan Changes

A TOGAF 9Iteration

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TOGAF Version 9 – Enterprise Edition

© Robert Weisman / Build The Vision 2009

Architecture CapabilityFramework (Part VII)

Architecture Development Method

(Part II)ADM Guidelines &

Techniques (Part III)

Enterprise Continuum & Tools (Part V)

TOGAF Reference Models (Part VI)

Architecture Content Framework

(Part IV)

BusinessCapabilities

Business Vision and

Drivers

Needs of the business shape non-architecturalaspects of business operations

Learning from Business Operationcreates new business need

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Iteration Cycles

© Robert Weisman / Build The Vision 2009

KLP 19.2-1 (2N)

1. Architecture Context iterations

2. Architecture Definition iterations

3. Transition Planning iterations.

4. Architecture Governance iterations

Architecture Definition Styles1. Baseline First2. Target First

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Enterprise Architecture Works in Concert with the Management Frameworks

© Robert Weisman / Build The Vision 2009 Slide 10

EnterpriseArchitectureDevelopment

Method

SolutionsDevelopment

Methods

OperationsManagement

Portfolio/Project

Management

BusinessCapability

Management

GOVERNANCE

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Capability Concept

© Robert Weisman / Build The Vision 2008Slide 11

People DimensionIndividual TrainingCollective training

Professional Development

Process DimensionConcepts

Business ProcessesInformation Mgt

Materiel DimensionInfrastructure

Information TechnologyEquipment

CapabilityCapabilityCapability Increment

Capability

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Illustrating Vision – The Business Scenario

• TOGAF 9 Business Scenario focus is on how to innovate– Demonstrates visionary potential

• Often uses smoke and mirrors but is effective in instilling enthusiasm

• “Show me”• Stakeholders have a chance to contribute

– More than just a high-level system-oriented use case

– Do things more effectively as an organization– Examine evolutionary and revolutionary change

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EA is End-To-End

• Strategic Plans often– Do not stand-up to scrutiny– Often bottom-up “Staple Management”

• TOGAF 9 EA drives the vision from concept to reality– Deep with many reality checks– Effective ones incorporate both top-down (Capital) and

bottom-up (O&M) planning– Delivered in tiers to accommodate

• Environment and Technology changes and innovations• Just enough detail (and volume) to allow directed initiative

• TOGAF 9 EA closely (intricately) coupled with business planning

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EA (TOGAF 9) - Architecture Relationships

© Robert Weisman / Build The Vision 2008 Slide 14

ProjectArch

ProjectArchProject

ArchProject

ArchProject

Arch

ProjectArch

Time

Scope

Depth(Content)

Strategic Enterprise Architecture VisionPhase A

Enterprise DomainArchitectures (Phases B-D)Enterprise Domain

Architectures (Phases B-D)

BaselineEnterprise

Architecture

TargetEnterprise

Architecture

Implementation and Migration Plan(Phases E & F)

Governance and Change Management(Phases G & H)

Conceptual

Logical

Physical

PhysicalOut-of-Context

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Enterprise Architectures Integration and Co-Existence

© Robert Weisman / Build The Vision 2009Slide 16

KLP 5.6-1(1)

• Allow the architect to understand how components fit into the framework• Derive the architectural models that focus on enterprise-level capabilities• Define the conformance standards that enable the integration of components for maximum leverage and re-use

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Partitioning

• In most organizations one architecture will not work

• Need to partition and collaborate

© Robert Weisman / Build The Vision 2009Slide 17

KLP 20.2 (2N)

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© Robert Weisman / Build The Vision 2008 Slide 18

5-10 YearFocus

3-5 YearFocus

One YearFocus

1-3 YearFocus

BaselineArchitecture(TOGAF 8)

BaselineInfrastructure

(Recommended)

Implementation& Migration Plan

(TOGAF 8)

Modifies

Modifies

StrategicCapabilities

(TOGAF 9/XXX)

TargetCapabilities

(TOGAF 9/XXX)

CapabilityIncrements(TOGAF 9)Contain 1..nSpecify

Requirements

Business&

IT Arch

Reference(Defined)

Architecture(TOGAF 8)

TransitionSolution Target

Architecture(TOGAF 9)

Basis For1..n

StrategicArchitecture Vision

(TOGAF 9) Basis For1..n

Reflected In Addressed In Structured In

SegmentArch

PortfolioCharters

(TOGAF 9)

ProjectCharters

(TOGAF 9)

ProjectIncrement

Architecture(TOGAF 9)Contain

1..nContain 1..n

Initiative Groupings Logical Activity Grouping Integrated SolutionArchitecture Direction

Delivery

Operations

Strategic Plan(XXX)

Business Plan(XXX)Drives 3..n

Outputs(XXX)

Sub-Outputs(XXX)

Sub-OutputActivities

(XXX)

StrategicOutcomes

(XXX)

CapabilityFocus Area

(XXX)

SpecifySpecifyOutput

Objectives

Requirements

Business

BusinessAccountability

ArchitectureAccountability

DeliveryAccountability

OperationsAccountability

Legend

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© Robert Weisman / Build The Vision 2008 Slide #

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Architecture Definition & Service Reference ModelThe Implications are not Trivial !!!

© Robert Weisman / Build The Vision 2009Slide 20

ServicesDomains

(Service Taxonomy)

ServiceStandards

Models

Requirements & Capabilities

IM/IT/BTPlanningStructure

Management Accountability

Framework

CIOOrganization

Resources & Funding

Repository Structure

IM/IT Skills /ASD

(Outsourcing)

Products / Service Delivery

Service Reference Model

Enterprise Architecture Definition (Logical)

Architects Stakeholders

Specify InnovativeIntent Using

To Identify

OrganizedIn

SupportedBy

Basis For Basis For

SatisfiedThrough

Business is an Architecture Domain !!

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ArchitectureRepository

Overview

© Robert Weisman / Build The Vision 2009Slide <#>

KLP 41.1(1N)

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BUSINESS TRANSFORMATION READINESS AND CAPABILITY MATURITY

22© Robert Weisman / Build The Vision 2009

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Business Transformation Readiness Assessment

• Used for evaluating and quantifying an organization’s readiness to undergo change

• A joint effort between corporate (especially human resources) staff, lines of business, and IT planners.

• Recommended activities (Canadian Government Business Transformation Enablement Program) are:1. Determine the readiness factors that will impact the

organization2. Present the readiness factors using maturity models3. Assess the readiness factors, including determination of

readiness factor ratings4. Assess the risks for each readiness factor and identify

improvement actions to mitigate the risk5. Work these actions into Phase E and F Implementation

and Migration Plan© Robert Weisman / Build The Vision 2009Slide 23

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Determine Readiness Factors

• Determine factors that will impact on the business transformation associated with the migration from the Baseline to Target Architectures.

• Use a facilitated workshop with all stakeholders• Sample Factors (From Canadian Government) include:

– Vision– Desire , Willingness, and Resolve– Need– Business Case– Funding– Sponsorship and Leadership– Governance– Accountability– Workable Approach and Execution Model– IT Capacity to Execute– Enterprise Capacity to Execute– Enterprise Ability to Implement and Operate

© Robert Weisman / Build The Vision 2009 Slide <#>

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Present Readiness Factors

© Robert Weisman / Build The Vision 2009

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Assess Readiness Factors 2

© Robert Weisman / Build The Vision 2009Slide 26

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© Robert Weisman / Build The Vision 2009 Slide 28

Architecture Skills FrameworkCategories of Skills

• Generic Skills– typically comprising leadership, teamwork, inter-personal skills, etc.

• Business Skills and Methods– business cases, business process, strategic planning, etc.

• Enterprise Architecture Skills– modeling, building block design, applications and role design, systems

integration, etc.• Portfolio, Program or Project Management Skills

– managing business change, project management methods and tools, etc.• IT General Knowledge Skills

– brokering applications, asset management, migration planning, SLAs, etc.• Technical IT Skills

– software engineering, security, data interchange, data management, etc.• Legal Environment

– data protection laws, contract law, procurement law, fraud, etc.

KLP 52.4-1(2)

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Proficiency Levels

© Robert Weisman / Build The Vision 2009Slide 29

Level Achievement

Description

1 Background Not a required sill though should be able to define and manage skill if required.

2 Awareness Understands the background issues, and implications sufficiently to be able to understand how to proceed further and advise clients accordingly.

3 Knowledge Detailed knowledge of subject area and capable of providing professional advice and guidance. Ability to integrate capability into architecture design.

4 Expert Extensive and substantial practical experience and applied knowledge on the subject.

KLP 52.4-1(2)

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Define Skill Levels for RolesGeneric Skills

© Robert Weisman / Build The Vision 2009Slide 30

KLP 52.4-1(2)

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INTEROPERABILITY

31© Robert Weisman / Build The Vision 2009

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Definitions of Interoperability

© Robert Weisman / Build The Vision 2009

Slide 32

INFORMATION INTEROPERABILITYKnowledge management

Business intelligenceInformation management

Trusted identity

BUSINESS INTEROPERABILITYDelivery Networks

eDemocracyeBusiness

Enterprise resource managementRelationship and case management

TECHNICAL INTEROPERABILITYIT infrastructure

CROSS-CUTTING REQUIREMENTS

DOMAINS: accessibility,

privacy, security

Core Enablers and Key Requirements Domains

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Refining Interoperability -Example

Degrees of Interoperability • Degree 1: Unstructured Data Exchange• Degree 2: Structured Data Exchange• Degree 3: Seamless Sharing of Data• Degree 4: Seamless Sharing of InformationThese degrees should be further refined e.g.

refinement of degree 3 follows:• 3A: Formal Message Exchange• 3B: Common Data Exchange• 3C: Complete Data Exchange• 3D: Real-time Data Exchange

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Determining Interoperability Requirements

Stakeholders

InformationSystems

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RISK MANAGEMENT

35© Robert Weisman / Build The Vision 2009

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Risk Classification Scheme

Slide 36

Corporate Risk Impact Assessment

EffectFrequency

Frequent Likely Occasional Seldom Unlikely

Catastrophic E E H H M

Critical E H H M L

Marginal H M M L L

Negligible M L L L L

© Robert Weisman / Build The Vision 2008

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Migration Planning - Business Value Assessment Technique

Capability Based Planning Based on Capability Increments

i.e. Business ValueValue criteria such as

1. compliance to principles, 2. financial contribution, 3. strategic alignment, and4. competitive position.

Risk criteria such as 1. size and complexity,2. technology,3. organizational capacity,

and 4. impact of a failure.

Each criterion should weighted.

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TOGAF 9 - MIGRATION PLANNING TECHNIQUES

38© Robert Weisman / Build The Vision 2009

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Migration Planning - Architecture Definition Increments Table

Allows the architect to plan a series of Transition Architectures outlining the status of the project objectives

at specified times.

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Describing the Architectural State usingthe Technical/Service Reference Model

© Robert Weisman / Build The Vision 2009Slide 40

Architectural State Using the Service Reference Model

Sub-Domain Service Transition Arch 1

Transition Arch 2

Transition Arch 3

Infrastructure Applications

Information Exchange Services

Solution System A

Solution System B-1

Solution B-2 (Complete)

Data Management Services

Solution System D

Solution System D

Solution System D

… …

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SUMMARY AND CHALLENGES

41© Robert Weisman / Build The Vision 2009

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Slide 42

Change Management – A Survey

• Conference Board of Canada Survey (70 Companies)

– 82% Change Management as a Priority– 99% Increase in Change Management– HR Leaders – NO MENTION OF CIO at all

• VP Strategy, Development, Planning second– Key Competencies

• Effective communications• Building trust• Achieving collaboration

– Top Challenges• People Issues• Organizational Resistance• Communication Weaknesses

© Robert Weisman / Build The Vision 2008

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Enterprise Architecture:The Strategic Tool for Innovation in Tough Times

Presented By:

Mr. Robert (Bob) Weisman MSc, PEng, PMP, CD

CEO/Principal Consultant, Build The Vision [email protected]

www.buildthevision.ca

QUESTIONS ?