Tm&personal effect 2013_edinburgh_uni

Achieve!How To Be Your

Best

Good Afternoon

www.mba-consulting.co.uk

Achieve!How To Be Your

Best

Your expectations?

Time Management

Personal Effectiveness

AKA: How to Change the World, Stay Sane and Always Be Home For Tea

Time Management

Time Management IS IMPOSSIBLE…

Behaviour management IS NOT!

If you keep on doing what

you’ve always done -

you’ll keep on getting

what you’ve always got

4 key issues

2. Sometimes we are all idiots

1. You can’t do everything

ManagingYourself

“There is nothing more terrible than activity without

purpose”

Walt Whitman

“Would you tell me, please, which way I ought to go from here?”

“That depends a good deal on where you want to get to,” said the Cat.

“I don’t much care where-” said Alice.

“- so long as I get somewhere,” Alice added as an explanation.

“Oh you’re sure to do that,” said the Cat, “if you only walk long enough.”

- from Lewis Carroll’s ‘Alice’s Adventures in Wonderland’

“In the long run, people tend to hit

what they aim for”

Henry Thoreau

“Sometimes I feel like a back seat passenger in

the car of my life’s journey”

Chris Hansen, MBA course delegate

“If you don’t know where you are going, any road will

take you there”

George Harrison

1: To be your best, you must focus on OUTCOMES

3 parts to time?

PastYesterday’s present

FutureTomorrow’s

presentPresent

Yesterday’s future or tomorrow’s past

Family

Money

Career

Spirit

Play

Partnership

Health

Home

The Wheel of Life

10 9 8 7 6 5 4 3 2 1

My goal is …

1. … to get fit

2. … to lose weight

3. … to get a better job

4. … to earn more money

5. … to learn to speak French

… what’s wrong with these goals?

Don't say:I will spend more time with the

childrenDo say:

I will do the bedtime story 3 times a week

Don’t say:I will reduce my debt

Do say:I will pay off £1,000 from my credit cards and reduce the

amount I spend on clothes by 50%

2: To be your best, you must CHOOSE well

‘Things which matter most, must never be at the mercy of things

which matter least’

Goethe

Work hard …

and avoid all unnecessary

work!

The Pareto Principle, or …

… the rule of 80/20

20%

80%

20%

80%

Activities

Results

Can you identify your 20%..?

Some meetings, reports and

interruptions

Google, trivia, escapism

Crises, deadlines, firefighting

Preparation, Planning,

PreventionFour

Quadrant Theory

Stephen Covey

DECEPTION

RESULTS QUALITY

WASTE

Urgency

High

High Low

Low

Importance

A B

CD

If Urgent but NOT Important

Urgent AND Important

If Important but NOT Urgent

If neither Important NOR Urgent

If …

Do It Now

Plan It Now

Bin It Now

Give it Away It Now

Meet Tomas

“What one thing must I achieve today, to go home feeling satisfied and in control?”

3: To be your best, you must ADD STRUCTURE TO

YOUR DAY

SCHEDULING TIP 1: USE A SIMPLE ‘TO-DO’ LIST

Someone with their to-do list finished

My ‘TO DO’ LIST RULES

• Write everything down

• Use only one list

• Prioritise the list based on urgency and

and importance

“There can’t be a crisis next week. My schedule

is already full.”

US Diplomat, Henry Kissinger

Scheduling Tip 2

Plan to use half of your available

time

Popcorn Technique

Scheduling Tip 3

Plan tomorrow today

Scheduling Tip 4

Switch

Scheduling Tip 5

Negotiate

Technique 4: Manage Your Meetings

Hot and Bothered!

Meeting Characteristic Bothered a lot (%)

Drifted off subject

Poor preparation

Questionable effectiveness

Lack of listening

Too much talking

Length

Lack of participation

83

77

74

68

62

60

51

Clear Objectives

Must you be there?

Are your priorities interrupted?

What is its purpose?

What are your desired outcomes?

Clear Structure

1. Timed agenda

2. Lose matters arising

3. Eliminate AOB

Clear Structure

1. Timed agenda

2. Lose matters arising

3. Eliminate AOB

4. Attend only part

Liven up your meetings by:

Repeat someone’s idea in a baby voice

Write ‘he FANCIES you!’ on your pad-

nudge and point with a pencil!

Pull out a large roll of £20 notes and

DEMONSTRATIVELY, count them.

Attempt to hypnotise the room with a pocket watch

Technique 5: Do things differently

“The definition of insanity is doing the same thing over and over while expecting

different results…”

Einstein

Barriers to Innovation

Fear of Failure

Habit

Another name for a funny story, beginning with ‘J’?

JOKE

Another name for Coca Cola?

COKE

Unpleasant thing to do with a sharp stick?

POKE

Pleasant thing to do in a hot tub?

SOAK

The correct name for the white of an egg?

DID YOU SAY YOLK?

DON’T YOU MEAN ALBUMEN?

Judgement

Positional Thinking

Solutions?

• ‘Fluidity’ (AKA ‘the Tap’) – E.G. MIT

• Freedom to fail

• No blame

• Thinking time (Saatchi and Saatchi, News International, Brahms, Victor Hugo)

Technique 6: Build Rapport

Tapping into ‘The Heart of

the Mind’

Two Types of Communication

Verbal

Non-verbal

3 Ways to Connect

what you say

how you say it

what you look like when you say it

The Merhabian Circle

Words

Tone

Body Language

55%

38%

7%

Important researchers into communication

• Charles Darwin

• Albert Mehrabian

• R L Birdwhistell

First Brain

Second Brain

Third Brain

“No, honestly – I find your proposal fascinating”

Nixon v Kennedy 1960

How does this help you influence?

m b a

What’s going on …?

m b a

What’s going on …?

Using your palm to influence others

… … The Newcastle wayThe Newcastle way

Submissive and Aggressive Palm Gestures

Taking Control

Giving Control

m b a High Performance Capacity Building

Technique 7: Manage Your

Stress

Work Smart

7 BEHAVIOURS GUARANTEED TO INCREASE YOUR STRESS!

Regularly work late

Travel during the rush hour

Be honest with everyone. All the time. About everything.

Nurture grievances

Try to finish your to-do list by Friday

Listen to the news in the morning

Always make sure that you have the last word

1.

2.

3.

4.

5.

6.

7.

Learn to love Incompetence

- These are actual excuse notes teachers have received, spelling mistakes included-

My son is under a doctor’s care and should not take P.E. today. Please execute him.

Please excuse Lisa for being absent. She was sick and I had her shot.

Please excuse Ray Friday from school. He has very loose vowels.

Please excuse Tommy for being absent yesterday. He had diarrhea and his boots leak.

Please excuse Jimmy for being. It was his father’s fault.

Take the work seriously – and

yourself playfully!

Take the work seriously – but yourself lightly

• The General

• The Politician

• The Florist

• The Policeman

• The Airline Pilot

The Power of Laughter

Norman Cousins

The health benefits of laughter

• Laughter relaxes the whole body. A good, hearty laugh relieves physical tension and stress, leaving your muscles relaxed for up to 45 minutes

The health benefits of laughter

• Laughter boosts the immune system. Laughter decreases stress hormones and increases immune cells and infection-fighting antibodies, thus improving your resistance to disease

The health benefits of laughter

• Laughter triggers the release of endorphins, the body’s natural feel-good chemicals. Endorphins promote an overall sense of well-being and temporarily relieve pain.

The health benefits of laughter

• Laughter protects the heart. Laughter improves the function of blood vessels and increases blood flow, which can help protect you against a heart attack and other cardiovascular problems.

"He who laughs, lasts."

You can’t have too

much fun in your job!

…or can you?

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