< the value of culture for start ups/> May 2013
May 31, 2015
< the value of culture for start ups/>
May 2013
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does business have to be cultivated ?
is this the purpose of business?
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or this?
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the value of culture
definition
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Culture
Latin: cultura
literally „cultivation“
definition 2nd attempt
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„Wir sind im hohen Grade durch Kunst
und Wissenschaft cultivirt. Wir sind
civilisirt bis zum Überlästigen, zu
allerlei gesellschaftlicher Artigkeit und
Anständigkeit. Aber uns für schon
moralisirt zu halten, daran fehlt noch
sehr viel. Denn die Idee der Moralität
gehört noch zur Cultur; der Gebrauch
dieser Idee aber, welcher nur auf das
Sittenähnliche in der Ehrliebe und der
äußeren Anständigkeit hinausläuft,
macht blos die Civilisirung aus.“
culture in our terms
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„Culture is a positive
work environment1“
„Culture consists of a
foundation of leadership,
vision, effective
communication, strategic
plan and internal
policies“
1 Leadership Insight Employee Engagement
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let‘s look from an economic point of view :
profit equation
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profit = revenue - costs
extended profit equation
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profit = (price x units) – (cfix + cvar)
impact on profit equation
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profit = (price x units) – (cfix + cvar)
innovation
impact on profit equation
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profit = (price x units) – (cfix + cvar)
productivity innovation
impact on profit equation
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profit = (price x units) – (cfix + cvar)
productivity effectivity innovation
impact on profit equation
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profit = (price x units) – (cfix + cvar)
productivity effectivity innovation churn
impact on profit equation
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profit = (price x units) – (cfix + cvar)
productivity effectivity innovation fluctation recruiting
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impact factors derive from employee engagement !
what employee engagement is – and their drivers
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Measures an employee‘s attachment and
relationship with the organisation, working
culture, their role and relationship with
colleagues. The level of engagement will
positively or negatively influence employess
willingness to go the extra mile at work,
innovate and assist a company in reaching the
corporate or unit strategy
Employee Engagement
§ Leadership
§ Organizational Structure
§ Processes
§ Culture
Drivers
culture matrix
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Why?
engaged employees – what for?
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+19,2% vs. -32,7%
2,69 vs. 6,19 and 13,4bn UK Pound
70% vs. 17%
87% (sic!)
78% vs. 13%
Country comparison - one third of all employees are engaged
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36 38
41 29
40 30 30
45 11
43 40
18 34
33 44
0 10 20 30 40 50
Australia Brazil
Canada China
Denmark France
Germany India
Japan New Zealand
Norway South Korea
Sweden UK US
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culture drives employee engagement !
it‘s not „or“ – it‘s „and“
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$ 350.000.000.000 committed people
but it‘s not falling from the sky
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culture matrix
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Why? How?
bound to clear strategy
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The challenge for
businesses is to create
organizations where
employees are aligned
and engaged to a clearly
articulated strategy.
quantitative versus qualitative
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§ Only way to accurate information about employee engagement is to measure it.
§ The most accurate way to achieve this is through a quantitative survey.
§ Surveys need to be tailored to your organization, your strategy, your values and your language
§ „Numbers don‘t tell you the full story“
§ Survey do not elaborate on the root causes of disengagement. – Solution arise from boardrooms and subsequently fail to re-engage employees
survey interview
VS
selection of drivers of employee engagement
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commitment to core values – does your company care for values?
my opinion counts – do you ask your employees?
clear understanding of expectations – do you have clear processes?
senior leaders value employees – do you appreciate your employees work?
personal work is linked to personal plans – do you enforce career plans?
clear understanding of organizations mission – is your mission transparent?
clear career opportunities at my organization – is there are possibility?
my organization promotes health and well-being – do you care?
my organization invests in learning and development – what do you do?
culture matrix
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Why? How?
When?
it‘s never too late to do the right thing
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„It's never too late to be who you
might have been.“
– George Elliot
„Man darf niemals 'zu spät' sagen.
Auch in der PoliCk ist es niemals zu
spät. Es ist immer Zeit für einen
neuen Anfang.“
– Konrad Adenauer
culture matrix
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Why? How?
When? Who?
more than 80% of engagement drivers are in the management of your company
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49
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my manager communication recognition teamwork autonomy fairness
direction
senior leadership processes strategy
basic needs
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leading by example is a must for entrepreneurs !
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what does PAYMILL do ?
how PAYMILL solves this issue
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Danke
@mrkhnkl
@paymill