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Rise and Fall of Groupon Ashwin Malshe ESSEC Business School October 16, 2011
40

The Rise and Fall of Groupon

Sep 18, 2014

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Update: I have added two slides towards the end discussing the IPO

This is a presentation I made for my students. It covers different aspects of Groupon case, including marketing, finance, accounting, and corporate governance.
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Page 1: The Rise and Fall of Groupon

Rise and Fall of Groupon

Ashwin MalsheESSEC Business School

October 16, 2011

Page 2: The Rise and Fall of Groupon

Sources of DataO All financial data are obtained from

the latest S-1 filing (as of October 16th 2011) by Groupon to the SEC

Page 3: The Rise and Fall of Groupon

Market for Deals!

Page 4: The Rise and Fall of Groupon

Business Model

Small Buyers and Sellers

Disorganized

Groupon

Structured

Page 5: The Rise and Fall of Groupon

ProcessA local daily

deal is displayed on

Groupon

Buyer pays for the deal

Groupon collects the

payment

The deal is valid if a

minimum no. of people buy

Groupon splits revenue with

the seller

Seller is paid within 60 days

in the USA

Buyer may use the deal in

prespecified time

Buyer may return to the seller without

Groupon

Page 6: The Rise and Fall of Groupon

Groupon ProductsO Featured Daily DealsO Deals NearbyO National DealsO Groupon NowO Deal ChannelO Self-Service Deals

For description click on this link

Page 7: The Rise and Fall of Groupon

What Groupon Brings to the Table

Page 8: The Rise and Fall of Groupon

Guaranty

Purchased

Deals

Minimum

Group

Size

Buyers Sellers

Page 9: The Rise and Fall of Groupon

Groupon Advantage

Groupon has more than 100 million emails in the

database

Groupon has partnered with more than 75,000 merchantsGroupon has more than 100

million emails on the file

Groupon

Advantage

Page 10: The Rise and Fall of Groupon

Value CreationO By facilitating trade

O Bringing together small sellers and individual buyers

O Giving small businesses visibility to large audiences locally

O Exposing individual consumers to a wide selection of daily deals to choose from

Page 11: The Rise and Fall of Groupon

Benefits to SellersO Wide exposureO Higher trial rates as compared to

traditional advertisingO Opportunity to induce repeat

businessO A minimum number of customers

are guaranteed when a deal goes on live

Page 12: The Rise and Fall of Groupon

Benefits to BuyersO A wide selection of dealsO Large discountsO Opportunity to try out

services/products that are usually expensive

O Groupon guarantees the validity of the deal

Page 13: The Rise and Fall of Groupon

How Has it Worked Out for Groupon?

Page 14: The Rise and Fall of Groupon

Revenues (Mil. $)

Jun-

09

Aug-

09

Oct-0

9

Dec-0

9

Feb-

10

Apr-1

0

Jun-

10

Aug-

10

Oct-1

0

Dec-1

0

Feb-

11

Apr-1

1

Jun-

110

50

100

150

200

250

300

350

400

450

Page 15: The Rise and Fall of Groupon

Revenue Growth Q-o-Q

Sep-

09

Nov-0

9

Jan-

10

Mar

-10

May

-10

Jul-1

0

Sep-

10

Nov-1

0

Jan-

11

Mar

-11

May

-11

0%

50%

100%

150%

200%

250%

Page 16: The Rise and Fall of Groupon

Operating Income (Mil. $)

Jun-

09

Aug-

09

Oct-0

9

Dec-0

9

Feb-

10

Apr-1

0

Jun-

10

Aug-

10

Oct-1

0

Dec-1

0

Feb-

11

Apr-1

1

Jun-

11-400

-350

-300

-250

-200

-150

-100

-50

0

50

Page 17: The Rise and Fall of Groupon

North American Deals

Activities23%

Events6%

Food & Drinks26%

Health & Beauty

17%

Retail17%

Services11%

Page 18: The Rise and Fall of Groupon

International DealsActivities

11%

Events16%

Food & Drinks23%

Health & Beauty

34%

Retail4%

Services12%

Page 19: The Rise and Fall of Groupon

Marketing 101SWOT and BCG Matrix

Page 20: The Rise and Fall of Groupon

Strengths and Weaknesses

O StrengthsO Brand equity among the consumers

as well as merchantsO A large established customer as well

as merchant baseO Ability to innovate to offer different

dealsO Weaknesses

O Highly unprofitableO Running out of cashO Corporate governance is an issue

Page 21: The Rise and Fall of Groupon

Opportunities and Threats

O OpportunitiesO Entering international markets via

partnerships or M&AsO Offering a wider selection of dealsO Offering location-based dealsO Increasing the merchant base

O ThreatsO Fierce competition in international

marketsO May not find investors to fund operationsO Employee lawsuits

Page 22: The Rise and Fall of Groupon

BCG Matrix

Groupon ?

Cash Cow Dog

Relative Market Share

High Low

Mark

et

Gro

wth

Rate

Hig

hLo

w

Page 23: The Rise and Fall of Groupon

Groupon- The StarO Groupon commands a large market

share in daily deals marketO It is also in a market that is growing

leaps and boundsO However, can we label Groupon as a

Star?O The next few slides explain why we

can’t

Page 24: The Rise and Fall of Groupon

Groupon ValuationBubble 2.0

Page 25: The Rise and Fall of Groupon

Offer Too Good To Refuse?

O The last year in November, Google offered to buy Groupon for $6 billion

O Groupon refused this massive offerO they believed their potential was

much moreO here is more information about it

O This was the first time Groupon’s valuation came into focus

Page 26: The Rise and Fall of Groupon

IPO FrenzyO Just before Groupon filed for S-1

with the SEC, the rumors put a value of $25 billion to Groupon

O On June 2, 2011 Groupon files for an IPO at a valuation of $30 billion

O Experts keep on questioning Groupon’s high valuation

Page 27: The Rise and Fall of Groupon

Attacks on ValuationO Rocky Agrawal wrote a series of

articles on his own blog and other tech blogs such as TechCrunch analyzing Groupon

O Academicians likewise pointed out the issues with accounting at Groupon

O Salespeople lawsuit signals cash problems at Groupon

O Groupon shows increasing cash problems

Page 28: The Rise and Fall of Groupon

Criticisms and Controversies

Page 29: The Rise and Fall of Groupon

Business DevelopmentO For Groupon “marketing expenses”

mean money spent to acquire subscribers

O Selling, general, and administrative expenses (SG&A) mostly include the money spent on acquiring merchants

O Combined marketing and SG&A have been much larger than the revenue so far

Page 30: The Rise and Fall of Groupon

Buying Revenue

2008 2009 20100

50

100

150

200

250

300

350

RevenueMarketingSG&A

Page 31: The Rise and Fall of Groupon

Small Business Suffer

O Daily deals actually lead to losses to small businessesO can’t handle the large influx of

customers with large discountsO most customers don’t returnO Groupon takes a large chunk (up to

50%) of the already discounted revenue

O Groupon pays only over sixty days, thus creating liquidity crunch for merchants

Page 32: The Rise and Fall of Groupon

Price Promotion vs. Branding

O Although price promotions may increase revenues in the short term, they dilute brand equity

O Regular customers may start using Groupon thus reducing the revenue premium that the merchant obtains from such loyal customers

Read more here

Page 33: The Rise and Fall of Groupon

Quality of SubscribersO Groupon subscriber database has

poor qualityO only about 20% subscribers have

ever purchased a GrouponO half of these purchasers never

bought another GrouponO this translates into large acquisition

costs per buying subscriber for Groupon compared to the small revenue these customers generate

Page 34: The Rise and Fall of Groupon

Competitive AdvantageO Many critics claim that Groupon’s

business is easily replicableO currently, however, only LivingSocial has

emerged as a major competitorO Facebook and many others dropped outO this perhaps indicates that many don’t

think that the business is profitableO in China, Groupon is struggling due to local

competitionO Google and Amazon have entered this

space

Page 35: The Rise and Fall of Groupon

Corporate GovernanceO Groupon used a non-GAAP accounting

metric ACSOI to inflate its earningsO Groupon also reported gross revenue

instead of net revenue thereby inflating the sales

O The top management is not respectful of the SEC quiet period, see here and here

O SEC has forced them to amend the S-1 filing 3 times so far, delaying their IPO substantially

O Early investors cashed out without leaving adequate cash for operations

Page 36: The Rise and Fall of Groupon

Groupon TodayHumbled

Page 37: The Rise and Fall of Groupon

Pre IPO ValuationO It is still very difficult to value

Groupon, but still the current valuation is lower than expected

O Wall Street Journal reports average valuation by analysts at around $10 billion

O Steven Davidoff gives a nice summary of Groupon saga showing how the valuations dropped so much

Page 38: The Rise and Fall of Groupon

IPOO Groupon first set the IPO price at

$18 per share and then subsequently increased it to $20 per share

O The IPO had a nice 30% pop at the end of the opening day. The stock closed at $26

O The price has been volatile ever since. At one point the shares traded at as low as $15

Page 39: The Rise and Fall of Groupon

Stock Performance

Page 40: The Rise and Fall of Groupon

The End