The Oxfordshire Community Network “OCN - Shaping the future” Synetrix Limited 20 th June 2002 Copyright Synetrix Limited 2002.

The Oxfordshire Community Network

“OCN - Shaping the future”Synetrix Limited20th June 2002

Copyright Synetrix Limited 2002

Introduction

Stephen Creed – Principle Consultant to OCN

[email protected]

http://www.synetrix.co.uk

http://www.synetrix.co.uk/ocn

01628 500409

Agenda

1. What is OCN ? and what is broadband ?

2. OCN topology and functions for delivery of above

3. Partnership model and stakeholder values

4. Sustainability and funding

5. IEG applications and how we can deliver key public facing services and improve value

6. Summary

e-Gov

Delivering the OCN Vision

• A PARTNER - not a Supplier• Technical and Project delivery excellence• Ensuring Best Practice at all stages• Innovation to create competitive advantage and customer satisfaction

SynetrixIn

nova

te

Join

tP

artn

ersh

ip

Mon

itor

Collaborate

Other Agencies

What is OCN ?

True broadband community network with multi-service features to provide secure Internet and network based services to schools, libraries and community agencies.

Single sign-on portal to provide “stakeholder profile" with secureauthenticated sessions based on age, key stage, position, subject etc) NDS e-directory.

Managed firewall, anti-virus and Web filtering servers

Managed platform for structured learning content and video streaming

Managed video conferencing to PC and room systems

Managed secure central e-mail service

Managed network and access points with monitoring 24x7 and support onsite within 4 hours to OCN equipment

2Mb-10Mb "always on" service to all schools and libraries

Phase 1- OCN topology

15 broadband access points – BAP’s

STREAMED VIDEO

LIVE VIDEOV/C & CCTV

DATA

VOICE

VIDEOSERVER

What is a Broadband Network ?

“b

road

ban

d”

BAP 2 – Banbury Library

BAP 2Banbury Library

BlessedGeorgeNapierSchool

Drayton School

Hardwick CP

Sibford GowerEndowed Primary

Adderbury Library

DeddingtonLibrary

Hook NortonLibrary

Neithrop Library

Bloxham C of EPrimary

Queensway

The GrangeHarriers GroundCounty Primary

Hill View Primary

St Mary’s CEPrimary

Neithrop JuniorSt Joseph’s Catholic

PrimaryDeddington C of E

Primary

Cropredy C of EPrimary

Christopher RawlinsCE

Wroxton CE Primary

Bishop LovedayC of E Primary

Hook Norton C of E Primary

William Morris

Neithrop Infants

Bishop Carpenter C of E Primary

Dashwood

SheningtonC of E Primary

Frank WiseHornton Primary

BAP 5

BAP 3

BanburySchool

WarrinerSchool Banbury

Tutorial Unit

GrisburySt LeonardsCE Primary

How the network services will be organised

CurriculumVLAN

AdminVLAN

LocalServiceVLAN

VideoConfVLAN

BroadbandConnection

User PCsin Admin VLAN

Servers/Printersin local Services VLAN

User PCsin Video Conferencing

VLAN

User PCsin Curriculum

VLAN

64 IPAddresses

64 IPAddresses

64 IPAddresses

768 IPAddresses

The local Service VLAN is available to all other VLANsThere is no inter-communication available between Admin,

Curriculum and Video Conferencing users

Why a Broadband Network ?

InternetOCN users

VLAN 11

VLAN 10

VL

AN

19

File Server

Centrinity - Core

Volera

DNS - Internal

iChain

WebSence

Portal

eDir LDAP

eDIR eGuide

VLAN 12

HSRP

VLAN 21

VLAN 18

VL

AN

21

VL

AN

20

VLAN 28

VLAN 29

VLAN 30

VLAN 26

VLAN 27

PIX525PIX525

PIX535 PIX535

VLAN 24

VLAN 23

VLAN 15

MSFC MSFC

VLAN 22

7200 7200

HSRP

OSPF

IDS

VLAN14 VLAN16

Centrinity - Internet

WebSence Log

CSM1

CSM2 CSM3

CSM4

CSM5

CSM11

CSM6

CSM7

CSM8

CSM9

CSM10

Server F

arm V

LAN

Topology

(CS

M failo

ver V

LAN

s not

shown)

Oxford C

omm

unity Netw

ork V

ersion 1.1

Netw

ork Design T

eam F

ebruary 2002

InterScanVirusWall ClearSwift

ClearSwiftLog

Public DNS

VLAN 13

CSM12

Firewall architecture

OCN

Internet

7513

LDN-CISCO7513-BB1

7513

LDN-CISCO7513-BB2

SSE TelecomSDH Equipment

SSE has equipment in colocationB00, B01, B02 & B03

Customer #18051 Site Code LS6

LDN PoP

E3

E3

gin-ldn-bb2: hssi2/0/0available 4/4/2002

gin-ldn-bb1: hssi4/1/1available 4/4/2002

Colocation

SSE TelecomSDH Equipment

Reading, UK

E3 toMaclesfield House

E3 toCounty Hall

Specific Addresses notprovided

SSE SDHRing

How internet services are delivered

Maidenhead

ReadingThatcham

TelehouseDocklands

Andover

BasingstokeHook

Marchwood

SouthamptonNetleyCommon

Wymering

Portsmouth

Havant

Chichester

Fleet

Alton

BracknellWokingham

L Hungerford

LangleyLepe

East Cowes

Wooton CommonParkhurst

Bournemouth

Mannington

Salisbury

BasingstokeGrid

48

24

4848

48

48

24

48 48 48

48

48

24 2448 48 48

2424

48

48

4848 48

48

Amesbury 48

48

48

48

Brighton

48 + 8

8

Aldershot

4848 Guildford

48

Bolney

48 (8)

48

48

48

Harwell

Cowley

Oxford

Abingdon

48

48

Didcot

48

48

Drayton

Winchester

48 (8)

48Totton

Hinton

48

Bristol 48

48

48 (8)

Farnham

48 (8)

Swindon London

Transmission node

Fibre shelf / rack

ISP Interconnect

How internet services are delivered

Oxfordshire Community Portal

• Managed learning content and user access

• Single sign-on authentication

• Community-wide portal– Different “look and feel” skins based on age and

profile of user.

– Stakeholders and users retain secure flexibility to create independent identities

• Platform for managed learning environment including:– Email, bulletin boards, forums– Learning content and web links– News items– Video streaming and conferencing

Publishing Content

Communicating Messages

Sharing Resources

Pu

pil

s

Lib

rari

ans

Governors

Parents

LEA

CommunityCentres

Teach

ers

Social

Servi

ces

Dis

tric

t C

ou

nci

ls

Ho

usi

ng

Transport

Corporate

Services

Environmental

Services

Health Authority

Plannin

g

Privat

e

Secto

r

OCN Portal model – future participants

OCN

Client in VC address range

Client

IPVC Multipoint Conferencing Unit (MCU)

IPVC Gateway

Internet

10 Mbps

64-768Kbps

Remote ISDN site Matthew Arnold School

St Bartholomew’s school

VC VPN terminated

ISDN

Other H.323 IP clients

How Video Conferencing will be delivered

Bicester Community College

Accessed through the secure portal….single sign-on …….benefits to users

Students can use OCN mail as a centralised location to:

• Obtain and submit homework and assignments

• Obtain due dates for assignments and testing dates

• Determine school announcements and holiday schedules

• Collaborate with students on assignments and projects

• Communicate with fellow students and teachers online outside of school hours

• Access employment and other community information

• Access resources through managed Internet mail lists and newsgroups.

Centrinity First Class… more than just email !

By developing best value solution

Sustainability

By selecting appropriate technology

By working to deliver a strategic solution

By securing collaborative capital funding and sustainable revenue streams………

How do we achieve this ?

SEEDAHealth Authority

OCC Corporate

PN2 Funds

Private Sector

NGfL funds

SustainableBroadbandNetwork

OCN

Sustainability of revenue streams

Committed Funds

Potential Funds

e-Government Targets….IEG

Stakeholders must be empowered to fund models and pilot schemes to create incentives for partnership and collaboration between the tiers of government.

• IEG platform for application delivery

Council TaxBenefitsPlanning and transportLeisure and Tourism

• Reach into rural areas to bridge the digital divide

e-Government Getting Started…..

• Move first with key early adopters, success attracts others

Education Cultural services Housing and benefits Transport and planning

District council services

Private sector

Private schools FE Colleges

Health sector

• Partnerships are important for inter-departmental inclusion, and independent measurement of productivity improvements.

Not just an “electronic front end”

“Local people want public services to be more responsive, not just an electronic front end to existing services”

• Successful e-government requires fundamental change

• Projects must challenge existing service delivery methods

• Despite confidence about meeting IEG targets, there is concern about capacity to deliver amongst Councils

OCN is not just a new electronic platform but an opportunity for changing and improving the way public facing services are delivered…..

Ref: Audit commission 2002

Implementing Electronic Government - IEG

Service delivery – Contact centres

Access to services

OCN

TelephonePost

e-Government opportunities…..

Call centres transformed into multi-agency contact centres offering advice and taking actions – phone / video and webline

The following interactions have been identified as suitable for Electronic Service Delivery (ESD)

Providing information

Collecting revenue

Providing benefits and grants

Consultation

Regulation and licencing

Applications for services

Booking venues, resources and courses

Paying for goods and services

Procurement

Providing access to community, professional or business networks…..

e-Government opportunities…..

• Council services available 24 hours a day

• Self service wherever possible

• Public services are geared around “key life episodes”

Moving house portal – Wolverhampton City Council

Bereavement portal – Wolverhampton City Council

• Websites to encourage public consultation and debate

• On line secure authentication of payment for services – transport, planning, education

• Council staff enables to work from home

Create innovative business sector opportunities such as:

Enterprise Hubs ??……

Oxford Innovation

SEEDA

Unipart

Horton, JR and GP surgeries?

Kraft Foods ?

Hella ?

Red House Books ?

e-Government opportunities…..

Network Performance

• Known, predictable and scaleable.

Future Initiatives

• A common, easily accessible regional network for integration with other agencies, and private sector. ( Telemedicine, Video Clinic etc)

• Maximises LONG TERM sustainability for all services..

• Health sector

• Private Sector

e-Government Infrastructure summary

e-Government Infrastructure summary

• An open, interoperable infrastructure is a pre-requisite for e-government.

…..Inflexible older system with technical limitations will preclude the delivery of many e-government online services.

• A common architecture is critical to facilitate “snap-on” applications within the framework.

• Standards based architecture, which is robust and stable with interoperable technology and high availability.

OCN Phase 1 – progress summary

Site surveys and planning

Cabinet Installation and power supplies

BAP installations

BT Circuit surveys

BT Circuit installations

Server farm applications design and testing

Server farm architecture and security

Support and maintenance

Synetrix will provide the following services for OCN:

• OCN managed helpdesk facilityto support network

• Monitored on a 24x7x365 basis

• Onsite support provided as per OCN service level requirements (4 hour fault resolution)

• Monthly service level reporting

• Web access for OCC to view OCN performance reports

• Proactive analysis and recommendation for enhancements to facilitate OCN development

Pr o

j ect

man

agem

e nt

What happens next ?

Equipment deployment to site

Site acceptance testing

Migration

Site testing

Handover

Summary

A robust partnership and technical solution for OCN.

A cost effective, all inclusive solution to bridge the digital divide, cross-county and cross-agency.

Creating a climate for partnership, enterprise, and innovation.

Innovative technological architecture to deliver multiservice applications, everywhere !

Synetrix - an unrivalled and proven track record in delivery of regional broadband initiatives, delivered on-time and to specification.